2,857 Service Agent jobs in Singapore

Job Overview:

We are looking for a dedicated Customer Service Agent to handle inbound and outbound calls related to car park issues, as well as other services such as waste management and public cleaning. The ideal candidate should be an active listener with excellent problem-solving skills, able to maintain professionalism while assisting customers, especially in high-pressure situations.

Key Responsibilities:

· Handle inbound and outbound calls related to car park issues and other services.

· Provide calm and professional support to drivers, even in challenging situations.

· Log customer inquiries, issues, and resolutions accurately in the system.

· Coordinate with internal teams to resolve parking or facility-related concerns efficiently.

· Assist with inquiries related to other company services.

· Adhere to company policies and procedures while delivering high-quality customer service.

Requirements:

· Experience in customer service or call centre operations is preferred.

· Strong verbal communication skills in English (additional languages are a plus).

· Ability to remain calm and professional when handling upset or frustrated customers.

· Active listening skills and a problem-solving mindset.

· Basic computer skills for logging calls and navigating customer service software.

· Willingness to work in a fast-paced environment with rotational shifts if required.

Job Type: Full-time

Pay: From $1,800.00 per month

Benefits:

• Flexible schedule
• Health insurance

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Customer Service Agent (Changi Airport Lounge)

• 6 days work week, rotating shift (morning, noon and night shift)
• Basic $2,000 - $,600 + Shift allowance Avg 300- 500 + Overtime Pay

Benefits:

• Eligible for AWS and Performance Bonus (average 2-3 months)
• Joining Bonus of 5k
• Staff transport will be provided for candidates working beyond midnight

Job Responsibilities:

Play a key role in delivering an exceptional guest experience by providing high-quality food and beverage service in a refined lounge setting. You will be responsible for ensuring smooth service flow, upholding hygiene and service standards, and maintaining a high level of customer satisfaction throughout the guest journey.

Job Types: Full-time, Permanent

Pay: 2, 3,000.00 per month

Work Location: In person

Key responsibilities:

1. Attend to walk in, inbound phone call enquires and email replies

2. Communicate effectively on customers enquiries

3. Support related events

4. Perform warehouse duties (receiving and inspection of goods into warehouse and stock take) if needed

5. Provide clerical and administrative support to management office if needed

6. Assist in any adhoc projects required by management

Airline Customer Services Agent | Up to $3,300 + Bonuses | $,000 Joining Bonus | Changi

Be the face of world-class service at Changi Airport

Up to 3,300 Monthly (Basic + Allowances + OT Paid)

5,000 Joining Bonus + AWS + up to 3 Months Variable Bonus

Training Provided | Career Growth in Aviation Industry

Location: Changi Airport

6 Days Work Week | Rotating Shifts

Your Role:

• Greet and assist passengers during check-in and boarding

• Ensure smooth and seamless departure experiences

• Provide support to travelers with special needs

• Deliver excellent service in premium airport lounges

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Ng Der Min (Alex)

Registration Number: R

AlwaysHired Pte Ltd

EA Licence No: 24C2293

Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent . This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

• Pleasant with a cheerful disposition and good interpersonal skills

• Dynamic individual with service aptitude and willingness to go the extra mile

• Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

CUSTOMER SERVICE AGENT (AIRPORT) – Contract

• UP TO $2,450 per month (1 year contract, renewable up to 3 years)

1) Handling Check In duties.

• Check and ensure that flight tickets and travel documents are valid for flight

• Weigh and tag passengers' luggage.

• Processing and issuing of boarding passes

• Ensure that passenger faces match passport photographs.

• Ask passengers 5 security questions pertaining to checked baggage

2) Departure/Arrival Gate Duties

• Ensure boarding pass information is accurate, passenger faces match their passport photographs and passenger's name on passports tally with boarding passes for departure flight

• Escort / lead arriving passengers from aircraft to Arrival Gate and departing passengers from the Departure Gate to the aircraft

• Assisting passengers with special needs

• Direct disembarking passengers to respective areas such as immigration and baggage collection belts

• Assist passengers with missing or damaged baggage claims

3) Lounge F&B Assistance

• Keeping tables and service area clean

• Ensure food is constantly being topped up.

• Maintain hygienic food service techniques during service.

• Meet / Greet passengers and crew at Reception.

• Responding to requests and/or queries from passengers, crew and Ground Handling Agents

4) Other miscellaneous duties when assigned

Shift Schedule: 5 work days, 2 days OFF

Timings:

• hrs
• hrs

Requirements:

- Presentable and well groomed (NO VISIBLE TATTOOS, only black/dark hair)

- Able to stand long hours

- Positive attitude with excellent customer service skills

- Good communication skills and command of English

- Possess basic computer skills

Job Type: Contract

Contract length: 12 months

Pay: Up to $2,450.00 per month

Work Location: In person

Job Title: Intern, Customer Service Agent (PAX)

Job Location: Singapore

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Job Description:

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

You play a vital role in creating a memorable experience for all our passengers through a variety of quality passenger services: Your main roles and responsibilities involve:

1. Greet passengers upon their arrival and ensure a smooth departure process. This includes checking in and managing various flight and customer requests

2. Assist passengers with special needs. This includes helping passengers with reduced mobility, non-English speaking passengers and unaccompanied minors

3. Provide customer service in exclusive premier lounges at Changi Airport which are designed to provide passengers with maximum comfort as they relax and unwind before their flights. This includes the provision of meet/greet services at the reception area and attending to the needs of lounge guests in a proactive manner.

Work Location:

• Changi Airport Terminal 1, 2 and 3

Working Hours:

• 6 working day per week
• Rotating shifts
• All shift working hours shall start not earlier than 5:30AM and end no later than 10:30PM

You are best equipped for this role if you have:

1. Pleasant with a cheerful disposition and good interpersonal skills

2. Dynamic individual with service aptitude and willingness to go the extra mile

3. Able to work well in teams

4. Proficient in English and a second language for effective communication with international passengers

5. Meticulous and an eye for details

6. Good problem-solving skills

7. Able to perform basic computer transactions

Job Description & Requirements

Roles & Responsibilities

• Attend to employer's inquiries (Email, Phone, Whatsapp and Walk-In)

• Phone interviewing of helper and shortlist matching to employer's needs

• Arranging for MDW arrival/departure

• Support all administrative issues

Candidate must possess at least Primary/Secondary School/"O" Level

At least 1 Year(s) of working experience in the related field is required for this position.

Have CEI (Basic) Certificate

Working experience in Maid Agency preferable

basic salary + commission

Work Location: Kovan Area

Salary Range $2500 to $3300

Interested applicants, please Whatsapp your resume to or email CV to

Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent . This position is based in Singapore.

Airline Customer Service Agent

Responsibilities

You play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You may also be tasked to assist passengers with special needs or provide customer service in exclusive premier lounges at Changi Airport. Besides being responsible for buffet table presentations, you also handle meet/greet services at the reception area and perform basic computerized transactions.

Requirements

· Pleasant with a cheerful disposition and good interpersonal skills

· Dynamic individual with service aptitude and willingness to go the extra mile

· Proficient in English and a second language for effective communication with international passengers

JJ Consulting Services

EA Licence No.: 12C6207

Applicants are invited to send in a MS Word resume to stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.