3,574 Service Advisor Byd Denza jobs in Singapore

Job Title: Service Advisor (BYD/Denza)

Location: Ubi

Department: Aftersales Department

Key Responsibilities:

Customer Interaction:

• Greet customers promptly and professionally, understanding their service needs.
• Clearly communicate repair recommendations and service options.
• Answer customer questions regarding their vehicle's condition, maintenance, and service history.
• Provide accurate estimates for services, parts, and labor, and obtain customer approval for repairs.

Service Management:

• Open repair orders, ensuring all customer details, vehicle information, and service requirements are accurately documented.
• Schedule appointments for vehicle services and follow up with customers regarding completed work.
• Maintain clear and timely communication with customers about repair progress and any delays.
• Coordinate with technicians to prioritize and expedite repairs and services.
  Sales and Upselling:
• Identify additional service and repair opportunities, presenting them to customers based on vehicle inspections.
• Upsell and promote service packages, maintenance programs, and accessories.
• Actively contribute to achieving service department sales goals.
  Administrative Support:
• Maintain accurate records of customer interactions, repair orders, and service history.
• Ensure that all work orders are properly processed and completed according to dealership standards.
• Follow up on customer satisfaction surveys and resolve any complaints or issues in a timely manner.
• Keep track of warranty information and ensure compliance with manufacturer guidelines.
  Quality Assurance:
• Ensure all repairs and services meet company and industry standards for quality.
• Review completed jobs with technicians and ensure that no details are overlooked before the vehicle is returned to the customer.
• Perform final walk-arounds with customers, explaining completed work and ensuring satisfaction.
  Team Collaboration:
• Work closely with service technicians, parts department, and other team members to streamline the service process.
• Assist in the training of junior service advisors and support colleagues when necessary.
• Participate in service department meetings to discuss goals, customer feedback, and workflow improvements.

Qualifications & Education:

• High school diploma or equivalent; automotive certifications or technical training preferred.

Experience:

• 2+ years of experience as an automotive service advisor or in a similar customer service role in the automotive industry.

Skills:

• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Basic understanding of automotive repair processes and terminology.
• Proficient in using service management software and office applications.
• Excellent problem-solving and customer service skills.
  

Attributes:

• Detail-oriented and organized.
• Professional appearance and demeanor.
• Ability to work under pressure and meet deadlines.
• Strong sales acumen and the ability to upsell services.

The Automotive Technician role involves performing thorough inspections to diagnose and repair vehicle issues. This position requires a strong foundation in mechanics, excellent problem-solving skills, and the ability to work efficiently.

• Troubleshoot complex mechanical problems.
• Provide accurate estimates and recommendations for repairs and maintenance.
• Complete assigned jobs on time with high-quality workmanship.

• A diploma or certificate in Mechanical Automotive Engineering or equivalent is preferred.
• Minimum 2 years' experience in automotive repair or a related workshop is essential.
• A Class 3 driving license will be an advantage.

• 14 days of Annual Leave
• Medical Allowance
• Staff uniform

• Class 4 Driving License
• Troubleshooting
• Electrical
• Automotive Repair
• Reliability
• Motor Vehicle Mechanics
• Class 3 Driving License
• Automobile industry
• Vehicle Maintenance
• Teamwork Skills

• Position : Automotive Technician (Ubi / Leng Kee)
• Location : Ubi / Leng Kee
• Working hours : Monday - Friday (0900-1730) Saturday 0900-1630
• Salary (commensurate with experience) : Up to $2600 + Performance Bonus + 7-14 Days Leave
• Duration : Permanent
• Industry : Automotive

Main Responsibilities:

• Performing test drives, inspections, and other diagnostic tests on vehicles to identify problems and carry out maintenance.
• Conduct regular maintenance on machinery, system, and automotive vehicles.
• Completing preventative maintenance on vehicles.
• Assembling mechanical components according to specifications.
• Maintain work logs, repairs, and maintenance records.
• Lead a team of mechanic and technician.
• Other ad-hoc activities assigned

Requirements:

• Minimum GCE 'O' Levels and above, ITE Certificate,
• Basic Knowledge of Automotive and engine repair experience

Email to: or call me at: 6398 5682 for more information.

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Diana Okta Tio

Deputy Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Location: Changi East

Job Scope:

- Familiarity with engine electrical systems

- Conduct fault diagnosis and minor repairs at airside apron or workshop

- Support equipment recovery operations from airside gates to workshop

- Ensure proper housekeeping and upkeep of tools and work bays

- Minimum 3 years experience in automotive, industrial, or hydraulic maintenance

- Strong diagnostic and problem-solving skills

- Physically fit and medically cleared for airside operations

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission : Redefine car buying, nurturing long-term relationships, and ownership.
• Vision : Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Perform routine maintenance and repair work on the vehicles, including oil changes, brake servicing, tire rotations & engine diagnostics.
• Ensure compliance with safety standards and workshop procedures
• Maintain a clean and organized workshop, including tools & equipment.

Skills Required

Minimum 2 years of working experience in automotive repairs or related fields

Job Role: Automotive Technician

• Detect and resolve mechanical faults on vehicles or equipment.
• Carry out routine maintenance tasks, such as oil changes, tire rotations, and brake checks, to ensure optimal vehicle performance and safety.
• Utilize diagnostic tools and technical manuals to identify and rectify issues efficiently.
• Replace or repair worn-out parts, including belts, hoses, and filters, to prevent further damage and extend vehicle lifespan.
• Keep accurate repair records and complete work orders according to industry standards.
• Test vehicles or machinery after repairs to guarantee their optimal performance and reliability.
• Adhere to strict safety protocols and best practices to create a safe working environment.
• Stay up-to-date with the latest automotive technologies and advancements to deliver high-quality results.

About the Job

We are looking for a skilled Automotive Technician to join our team. As an Automotive Technician, you will be responsible for performing general maintenance, servicing, overhauls, and troubleshooting on vehicles to ensure they operate safely and efficiently.

• Inspect and check braking systems, and carry out repairs and brake improvement projects when needed.
• Conduct regular preventive maintenance tasks and take on enhancement projects as assigned. Maintain a clean and organized work area, ensuring compliance with safety regulations.

Requirements

• Minimum O level, NITEC, or Higher NITEC in Automotive Technology (Heavy Vehicles) or Motor Vehicle Mechanics.
• 1 year of relevant experience in a similar role preferred.
• Background in Heavy Duty Diesel Mechanics or Mechanical Engineering is an advantage.

Work Schedule

• 5.5 days (Mon-Fri 9 am-6 pm, Sat 9 am-3 pm)

Please note: We are committed to providing a safe and healthy working environment for all employees.

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission : Redefine car buying, nurturing long-term relationships, and ownership.
• Vision : Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Perform routine maintenance and repair work on the vehicles, including oil changes, brake servicing, tire rotations & engine diagnostics.
• Ensure compliance with safety standards and workshop procedures
• Maintain a clean and organized workshop, including tools & equipment.

Skills Required

Minimum 2 years of working experience in automotive repairs or related fields

About the Company

Founded in 2016, Car Choice Group is one of the largest pre-owned automotive dealerships in Singapore with over 6 showrooms islandwide. Our diversified entities include Bike Choice Singapore, SK Magic (Singapore), GEM Credit, and Auto Infinite.

Mission & Vision: Driving Progress

• Mission : Redefine car buying, nurturing long-term relationships, and ownership.
• Vision : Be the preferred destination for car buying in Singapore while upholding our commitment to sustainability and social responsibility.

Core Values: Our Pillars

• People-Centric: Elevating customer experiences, empowering staff.
• Transparent & Genuine: Delivering clear, systemic information.
• Ethical Excellence: Upholding the highest ethical standards.

Responsibilities

• Perform routine maintenance and repair work on the vehicles, including oil changes, brake servicing, tire rotations & engine diagnostics.
• Ensure compliance with safety standards and workshop procedures
• Maintain a clean and organized workshop, including tools & equipment.

Skills Required

Minimum 2 years of working experience in automotive repairs or related fields