2,356 Senior Operations Manager jobs in Singapore

• Analyzing current workflows and implementing new strategies and best practices to improve efficiency, productivity, and quality of services.
• Managing budgets, controlling costs, and analyzing financial data to increase profitability and ensure efficient resource allocation.
• Recruiting, training, and supervising staff, fostering a motivated work environment, and leading teams to achieve organizational objectives.
• Monitoring production and service delivery to ensure adherence to quality standards and company regulations.
• Formulating operational strategies and contributing to long-term planning to align with business objectives and support senior leadership's vision
• Ensuring operations adhere to national and local laws, safety regulations, and company policies.
• Monitoring key performance indicators (KPIs) and analyzing data to evaluate operational performance and identify areas for improvement.

Responsibilities

• Manage Warehouse Operations
• Lead the establishment of a new program from the ground up.
• Collaborate with the project team, vendors, and other stakeholders as needed.
• Hire and onboard staff for the setup and go-live phases.
• Manage the account and lead the program to achieve company objectives.
• Oversee overall cost management and ensure the profitability of the program.
• Supervise day-to-day operations, ensuring that KPIs are met.
• Address and resolve escalations promptly to maintain strong customer relationships.
• Ensure program inventory accuracy and integrity.
• Enforce strict adherence to quality and safety policies.
• Oversee and develop downstream leaders to ensure succession planning and staff development.
• Manage team dynamics and foster a positive working culture.
• Interface and engage with customers on operational, project, and commercial matters.
• Maintain and enhance customer relationships to ensure mutual benefit and sustainability.

Requirements

• Diploma/Degree in Business/Engineering
• At least 5 years of experience in warehouse operations as Assistant Manager / Manager
• 3PL experience
• Ability to work in fast pace environment
• Multiple vacancies in East and West

Account Manager

Kerwin Tan Kai Bin (R

EA16S8107

About Us

CapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.

Job Description

The Operations Manager assists the General Manager/Residence Manager to plan direct and coordinate the operations of the Serviced Apartment. The duties and responsibilities include managing the daily operations across the various functions, planning and managing of the human resources. He or she is responsible for achieving optimum standards of service and value to the guests with profit objectives in a manner that is consistent with the company's policies, philosophy and targets. He or she will report to the General Manager.

The job responsibilities include the following:

• Oversee the entire day-to-day operations of the front office, housekeeping, security and engineering to ensure the smooth running of the property.
• Manage efficiently operations and cost control of all departments and facilities.
• Look into the productivity of the various departments and works with the respective departments to increase efficiency.
• Ensure that all staff receive timely skills upgrading and relevant training. Engage in effective communication with the management, colleagues and guests, and cultivate good working relationship with them.
• Review guests' feedback and strive to improve on services.
• Cultivate good business working relationship with guests, owners and stakeholders.
• Come up with innovative ways to mitigate problems and improve guests' experiences.
• Attainment and maintenance of service levels that exceed expectations.
• Plan yearly budget and manage overall costs effectively.
• Perform cost analysis for monthly review with stakeholders.

Benefits

• Flexible benefits with comprehensive medical coverage for self and family
• Training and development opportunities
• Subsidised rates at Ascott serviced residences-
• Strong advocate of staff volunteerism
• Wellness programmes

Closing Statement:

At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

• Monitor vessels voyage and provide Masters with guidance and information relating to any special requirements pertinent to their voyages and cargo, cargo care and stowage etc
• Handle charterer's vetting and approval matters
• Issue cautionary notices to vessels appropriate for their voyage
• Monitor vessel stoppages, delays, mishaps and notify concerned parties
• Arrange Pre-loading and discharge surverys, cargo inspections and other surveys related to cargo operations and also arrange for and follow up underwriter inspection and surveys
• Oversee arrangement for on hire and off hire surveys
• Supervise timely arrangement and distribution of insurance and other trading document
• Monitor and reports breaches of insurance warranties/exclusions zones and arrange for extension of cover, ascertain and process addl. premium
• To procure COFR, CLC, ICB etc. as necessary
• To handle cargo claims and miscellaneous H&M, P&I and FDD claims as delegated, routine off-hires and disputes, performance claims etc.
• Verify port agency DA's
• To attend to any other such matters that the Fleet Director may entrust or delegate from time to time.
• CSO responsibility

Job Requirement:

• To have Master's F.G. Certificate of Competency
• Minimum 5 year experience in Operations/ QHSE role

The Cleaning Operations Manager is responsible for managing the cleaning operations of the organisation. This includes overseeing the management of resources on project sites, directing and monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with stakeholders and clients to ensure quality work. He/She is also required to carry out capability development activities and any other operational requirements as directed by the management.

• Manage cleaning operations and liaise with clients to ensure quality service delivery
• Ensure teams adhere to safety measures to during cleaning operations
• Facilitate budget planning for cleaning operations
• Evaluate relevant data to propose recommendations for cleaning process improvement
• Develop and review operation plans to improve work procedures and quality service delivery
• Implement strategic plans to improve relationships with clients
• Plan and select appropriate equipment and/or technologies and supplies for project sites
• Ensure sufficient stock of supplies of materials and equipment
• Evaluate the identified and recommended equipment and/or technologies that are suitable for business operations
• Oversee the control and allocation of resources to project sites
• Manage the planning of work schedules and deployment of manpower
• Manage the capability development of staff
• Develop plans to promote good teamwork in alignment with organisational core values
• Oversee the preparation of tender specifications and quotations for cleaning operations
• Manage internal and external parties during contract development to analyse and solidify an overall contract strategy
• Manage negotiating terms, conditions and pricing, and ensure they are accurately executed and satisfied
• Manage actions with internal procurement and legal teams if required
• Manage existing and contract conflicts
• Analyse potential contract risks arising from contract changes
• Review guidelines on contractual clauses to mitigate contract conflicts
• Analyse and manage major incidents and emergencies in collaboration with relevant persons
• Make critical decisions to resolve major incidents and emergencies
• Review incident and emergency reports
• Manage and report incident and emergency investigations

• Join a Renowned International Company
• Enjoy Competitive Salary and Benefits
• Great Opportunities for Career Progression

Responsibilities:

Operations Function:

• To ensure all contractors adhere to the stipulated requirement for waste collection (e.g. PPE, documentation etc.). This includes following up with the contractor on the collection progress, whenever necessary.
• To handle queries and request from customer on waste collection requirement.
• Coordinate with the Sales and Customer Service staffs on issues raised and complaints.
• To be responsible for the requirements of the authorities (e.g. NEA, LTA, etc.) with matters relating to waste collection.
• To develop a KPI for contractors and suppliers for evaluation of their service rendered to ECO.
• To attend Plant-level coordination meeting (e.g. EHS meeting, Operation meeting, Sales meeting etc).
• To back-up the logistics executive on the Transportation scheduling and other administration issue.
• To plan for the Logistics Transport capacity requirement (e.g. Pumps, hoses, trucks etc).
• To follow up on the maintenance program for all Logistics Equipment, inclusive of pumps, trucks, tankers, chassis etc.). This involves in gathering an internal team to do the job or outsourcing to competent contractor.

Administrative Function:

• To handle submission for all Transportation containment Inclusion (e.g. new rental ISO Tanks, after office waste collection etc.) to the authorities.
• To check and verify charges (e.g. Invoices etc.) from supplier / contractor of logistics support function, and to follow-up with any discrepancies. Consolidation of monthly expenditure cost data update (Transportation, Labor, cost, etc).
• Ensure that the Vehicle Parking Certificate for all vehicles are renewed annually and complied with the LTA's requirement.
• To manage all staffs in the Logistics dept including conducting interviews and evaluation of performance etc. This also involves in coordinating for the training as per requirements.
• To report on monthly progress concerning cost reduction measures, bottlenecks and solutions to the Logistics Director.
• To update the logistics transport records and monthly logistics transport report (Costing, Budget, Expenses etc).

Requirements:

• Diploma or Degree in Logistics / Supply Chain Management
• 2-3 years of experience in similar role and industry
• Excellent planning and tactical conceptualisation abilities in operational problem-solving
• Good knowledge of operations and safety
• Able to manage cross-functional teams and multiple priorities in a fast-paced environment
• Good written and verbal communication skills
• Positive attitude with a team-player mindset

How to Apply:

Interested candidates, please submit your updated resume in MSWORD format by using Apply Now button.

*We regret only shortlisted candidates will be notified.*

Important Note: MMC Success Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Cheah Man Cheng

Registration Number: R

EA License No: 22C1107

Job Responsibilities:

• Manage all daily tasks and matters within the Operations Department
• Collaborate with Technical Department, Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop
• Implement systems and liaise closely with customers to monitor site progress as well as workshop planning and productivity
• Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions
• Ensure supervisors/technicians submit service reports with pictures, work done forms, inspection checklists and maintenance checklists to customers and Operations Administration Department
• Liaise with PEs and AEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly
• Conduct user trainings and safety briefings as well as organise safety campaigns
• Perform incident investigation and root cause analysis as well as prepare incident reports with pictures
• Manage the training, productivity and well-being of the teams within the Operations Department
• Ensure our construction equipment and accessories on-site and in the workshop are fully accounted for at all times and implement necessary measures to prevent loss and damage
• Perform asset and inventory reconciliation and generate monthly reports and forecasts for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards
• Maintain historical records for annual accounting and ISO audits
• Undertake additional tasks and responsibilities when required or as instructed

Job Requirements:

• Class 3 driving license
• Team player with strong interpersonal, communication and written skills, leadership qualities and ability to manage multiple projects under tight timelines
• Must be able to read and understand architectural and structural drawings as well as possess own vehicle
• Knowledge in electrical/electronic/mechanical concepts and AutoCAD will be an advantage
• Must be able to speak Chinese in order to communicate with Chinese speaking clients

Remarks:

• Working Days : 5.5 days work week
• Working Time : 8.00am to 5.30pm (Mon-Fri), 8.00am to 12.30pm (Sat)

Job Responsibilities:

• Manage all daily tasks and matters within the Operations Department
• Collaborate with Technical Department, Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop
• Implement systems and liaise closely with customers to monitor site progress as well as workshop planning and productivity
• Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions
• Ensure supervisors/technicians submit service reports with pictures, work done forms, inspection checklists and maintenance checklists to customers and Operations Administration Department
• Liaise with PEs and AEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly
• Conduct user trainings and safety briefings as well as organise safety campaigns
• Perform incident investigation and root cause analysis as well as prepare incident reports with pictures
• Manage the training, productivity and well-being of the teams within the Operations Department
• Ensure our construction equipment and accessories on-site and in the workshop are fully accounted for at all times and implement necessary measures to prevent loss and damage
• Perform asset and inventory reconciliation and generate monthly reports and forecasts for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards
• Maintain historical records for annual accounting and ISO audits
• Undertake additional tasks and responsibilities when required or as instructed

Job Requirements:

• Class 3 driving license
• Team player with strong interpersonal, communication and written skills, leadership qualities and ability to manage multiple projects under tight timelines
• Must be able to read and understand architectural and structural drawings as well as possess own vehicle
• Knowledge in electrical/electronic/mechanical concepts and AutoCAD will be an advantage
• Must be able to speak Chinese in order to communicate with Chinese speaking clients

Remarks:

• Working Days : 5.5 days work week
• Working Time : 8.00am to 5.30pm (Mon-Fri), 8.00am to 12.30pm (Sat)

Job Types: Full-time, Permanent

Pay: $4, $6,000.00 per month

Work Location: In person

hicky Fun Pte Ltd , an upcoming & expanding F&B company with several food outlets and mini restaurants (Dining in, Online & Self-Delivery services) & food courts seeks an experienced individual with right attributes to take up the challenge of Operation Manager (FOOD COURT) Responsibilities :Operations (Food Court) ·`1) Oversee Tenants, contractors & ensure customers' dining experience is at excellent level through, clean, hygienic, organised food court serving good food & providing excellent service. Hygiene & Cleaning matters, & attend to pest control contracts, & NEA personnel where required. Tenants' needs for cutleries, POS machines issues. On line delivery (smooth operations)2) Assist to source for tenants to replace outgoing ones where necessary & dealing with tenants enquiries on tenancy agreement terms,· Staff roster deployment in conjunction with HR· Liaise with Sales & marketing & product managers on tenants' needs, menu & on-line delivery matters· Together with relevant stakeholders, administer compliance to various licences & permits (SFA, Halal Certification FSC, NEA etc.) General · Overall in charge of food court operations & related activities· Review processes for continuous improvement·3) Staff Training & Appraisal including discipline in liaison with HR·4) Monthly & adhoc reports; meetings, presentation & zoom meetings with management & supervisors (chefs)·5) Undertake any other adhoc projects/ tasks assigned by MD Attributes & Qualifications @ Geraduate Diploma & above Minimum 3-5 years' experience in Food & beverage business, F ood Courts preferred. · Planning skills with excellent communication· Resourceful & able to work with different stakeholders, team worker & articulate well.· Demonstrate Leadership skills through hands on efforts, good listener & problem-solving skills. Being proactive in planning various tasks & projects. Essentially be able to react quickly to urgent situation with an aim to resolve the issues at hand.

1. SKILLS