816 Senior Medical Role jobs in Singapore

Job Information
The Senior Medical Content Consultant will oversee the development and review of high-quality medical content for healthcare professionals and patients. With advanced academic qualifications (PhD) and certifications like ISMPP CMPP, the consultant will ensure compliance with regulatory standards, collaborate with cross-functional teams, and provide mentorship to the content team. This role requires 8+ years of experience in medical communications, strong leadership skills, and expertise in multi-channel healthcare campaigns.
JobTitle:
Medical Content Consultant
EmploymentType:
Freelance, remote
Industry:
Marketing/Advertising agency, Medical Agency, Pharmaceutical
Category:
Medical, Content
Level:
Senior, Experienced
Availability : Immediately vacancy
Overview
About the Role
WhereScienceMeetsStorytelling
We are seeking a highly qualified and experienced
Senior Medical Content Consultant
to provide expert-level oversight and leadership to our medical content team. This role is pivotal to maintaining the quality, compliance, and strategic alignment of all medical content produced during the absence of our Medical Content Director.
The ideal candidate will hold advanced academic qualifications, such as a
PhD in Life Sciences, Medicine, or Pharmacy , and possess certifications such as
ISMPP CMPP (Certified Medical Publication Professional)
or equivalent, demonstrating excellence in medical writing and publication practices.
Key Responsibilities
Content Leadership & Quality Assurance :
Review, edit, and approve medical content to ensure scientific accuracy, clarity, and adherence to client and industry standards.
Ensure compliance with global regulatory guidelines and medical ethics.
Strategic Content Development :
Oversee the creation of marketing and educational content targeted at healthcare professionals and patients, such as e-detailing aids, brochures, white papers, and digital campaigns.
Develop content strategies that align with client objectives, leveraging clinical data to craft impactful narratives.
Provide guidance and mentorship to the medical content team, helping writers enhance their skills and deliver top-quality work.
Collaborate closely with cross-functional teams, including account, creative, and strategy, to achieve seamless project execution.
Required Skills and Qualifications
Academic Background :
PhD in Medicine, Life Sciences, Pharmacy, or a related field.
Advanced knowledge of healthcare and pharmaceutical industries.
Certifications :
Certified Medical Publication Professional (CMPP) or equivalent certification in medical writing or communications.
Professional Experience :
8+ years in medical content creation, with at least 3 years in a senior or leadership role.
Extensive experience working with healthcare marketing or advertising agencies.
Expertise in crafting content for multi-channel campaigns and regulatory submissions.
Technical Skills :
Proficiency in medical and marketing writing across digital and print formats.
Advanced knowledge of regulatory and compliance standards, including ICMJE, GPP, and CONSORT.
Proficiency with tools like Microsoft Office, Adobe Acrobat, and content management systems.
Personal Attributes
Strategic thinker with exceptional problem-solving skills.
Strong communication and interpersonal skills, fostering collaboration across teams.
Highly organized and detail-oriented, with the ability to meet tight deadlines.
Adaptable and proactive, capable of stepping into ongoing projects seamlessly.
Receptive to feedback and committed to excellence.
Preferred Experience
Experience in managing large-scale healthcare campaigns.
Familiarity with the APAC region, Southeast Asian healthcare markets is a plus.
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T27 W 20th St #800, New York, NY 10011, USA
Contact:

drcom ANZ
Sydney Office Tank Stream Lab, Level 3, 17-19 Bridge Street, NSW 2000 Sydney, Australia
Contact:

drcom SEA
drcom Europe
France Office
drcom Asia
3A Floor, VINA Building, 131 Xo Viet Nghe Tinh Street, Ward 17, Binh Thanh District, Ho Chi Minh City, Vietnam
Landline:
+84 (0)
drcom Vietnam
drcom China
Shanghai Office
drcom Philippines
9th Floor, Uptown Tower 3, 36th Street Corner & 11th Avenue, Taguig City, Metro Manila, Philippines
Contact number:

#J-18808-Ljbffr

Job Summary

The position entails a qualified and experienced medical profession to support our claims teams in various lines of business, namely individual life, health and group employee benefits, concerning but not limited to claims assessment, adjudication and cost containment. The ideal candidate is pivotal in ensuring the integrity, fairness and accuracy of medical claims decisions. The individual is also involved in representing the claims team in case of adjudication disputes, e.g. FIDReC wherever medical expertise is required; and will represent PACS in industry-wide medical discussions, e.g. Integrated shield (PRUShield) to support our commitment in delivering trusted protection and valued service to our customers.

Roles and Responsibilities:

Medical Evaluation & Claims Assessment:

• Review and interpret complex medical reports, diagnostic test results, and treatment plans to assess validity of claims, ensuing medical necessities and appropriate treatment regime vis-à-vis severity.
• Provide expert medical opinions on complex or high-value claims across various products and business lines.
• Ensure alignment with policy definitions, exclusions and industry best practices, supported with objective evidence

Documentation Review and Compliance:

• Analyse submitted documentations corroborated with policy definitions, exclusions clauses and regulatory / industry standards
• Ensure compliance with industry best practices and provide recommendations based on medical knowledge and available evidence

Stakeholder Collaboration:

• Work closely with claims assessors, underwriters, legal, product team and external medical providers to support decision-making processes.
• Engage with the distributors and customers independently whenever complex medical advice is required to justify claims decisions.
• Participate in underwriting and claims committees to align medical assessment in accordance with claims guidelines and business objectives
• Discuss with reinsurers, where necessary, providing expert medical insights, supporting reviews and resolution of complex cases.

Reporting & Recommendations:

• Prepare detailed, clear and concise case summary with substantiated recommendations relating to the claim outcomes.
• Provide actionable insights to improve decision-making process and claims evaluation efficiency.

Policy Guidance & Advisory:

• Advise on medical aspects of policy wordings, including exclusions, terms and regulatory directives.
• Contribute to the development and enhancement of policy wording based on medical best practices.
• Involved in the review and alignment of Life Insurance Association (LIA) Critical Illness definitions, ensuring common definitions are updated and consistent with medical advancements and product intent.

Training & Development:

• Conduct internal training sessions to enhance medical literacy and claims evaluation skills within the claims team.
• Ensure claims team is abreast with medical advancement, treatment protocols, clinical guidelines and regulatory changes/requirements.

Continuous Improvement:

• Contribute to process enhancements and best practices in medical claims evaluation especially in cost containment, fraud prevention, avoidance and abuse
• Identify opportunities or areas of improvements in operational efficiency and quality of medical claims management

Qualifications (minimum education level or / and professional qualification):

• At least a basic medical degree (MBBS or equivalent) from a recognized institution
• Holds a valid medical license/registration in Singapore

Work Experiences:

• Minimum 5 years of clinical experience
• Prior experience in insurance, claims assessment, or occupational health is highly desirable.
• Familiarity with ICD coding, medical terminology, interpretation of ECG & laboratory readings, pathology/radiology/scans etc reports and insurance policy structures.

Personality Traits:

• Strong communicator with positive influence
• Excellent written and verbal communication skills in English.
• Analytical mindset with keen attention to detail and sound ethical judgment.
• High level of professionalism and discretion
• Capable of working independently and self-driven
• Adaptable & thrive in dynamic work environment
• Design focused, resourceful, and results-driven with hands-on approach .

Competencies / Knowledge:

• Good understanding of the financial industry, and familiarity with insurance operations
• Knowledge of MOH and MAS regulations, along with industry guidelines relevant to life & health insurance industr

Who We Are Looking For

As a Medical Client Service Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases.

Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.

What You Will Work On

• Managing all elements of ongoing and complex cases through to completion, including: outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
• Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPS) and protocols
• Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
• Work systematically through cases to completion to support case volumes and activity
• Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
• Support with inbound calls and Global Operations Coordinator activities in line with business needs
• Be an ambassador for operational excellence
• Communicate professionally, employing excellent listening skills
• Setting clear customer expectations: Clear timelines for next steps, meeting agreed customer update timings, and handholding the customer through their journey with us
• Providing suitable alternatives and direction to clients to help resolve their problems
• Accurately maintaining the information recorded on the case management system
• Adhering to telephony and case handling Service Level Agreements
• Referring cases outside own level of authority through the correct escalation process
• Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
• Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
• Be responsive and empathetic to the needs of our customers, clients, and colleagues
• Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
• Support the training, coaching, and mentoring of new starters

Who You Will Work With

Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.

What You Will Bring

• Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
• Ability to work well under pressure in a fast-paced environment whilst supporting others
• Demonstrated ability to take ownership of problems and resolve them
• Effective time management and the ability to prioritize workload
• Excellent communication skills (verbal, written, and interpersonal) in English
• Collaborative approach to role and service delivery
• Can-do will-do attitude
• Ability to communicate in an additional language would be an advantage for liaising with our international patients, but not essential

Overview
As a Medical Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases. Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.
What You Will Work On
Managing all elements of ongoing and complex cases through to completion, including outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPs) and protocols
Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
Work systematically through cases to completion to support case volumes and activity
Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
Support with inbound calls and Global Operations Coordinator activities in line with business needs
Be an ambassador for operational excellence
Communicate professionally, employing excellent listening skills
Setting clear customer expectations: clear timelines for next steps, meeting agreed customer update timings, and guiding the customer through their journey
Providing suitable alternatives and direction to clients to help resolve their problems
Accurately maintaining the information recorded on the case management system
Adhering to telephony and case handling Service Level Agreements
Referring cases outside own level of authority through the correct escalation process
Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
Be responsive and empathetic to the needs of our customers, clients, and colleagues
Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
Support the training, coaching, and mentoring of new starters
Who You Will Work With
Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.
What You Will Bring
Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
Ability to work well under pressure in a fast-paced environment whilst supporting others
Demonstrated ability to take ownership of problems and resolve them
Effective time management and the ability to prioritize workload
Excellent communication skills – verbal, written, and interpersonal in both German and English
Collaborative approach to role and service delivery
Can-do will-do attitude
Fluency in a third language, including a European or Asian language, is an asset but not essential
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Security and Investigations
#J-18808-Ljbffr

Who We Are Looking For
As a Medical Client Service Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases.
Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.
What You Will Work On
Managing all elements of ongoing and complex cases through to completion, including: outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPS) and protocols
Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
Work systematically through cases to completion to support case volumes and activity
Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
Support with inbound calls and Global Operations Coordinator activities in line with business needs
Be an ambassador for operational excellence
Communicate professionally, employing excellent listening skills
Setting clear customer expectations: Clear timelines for next steps, meeting agreed customer update timings, and handholding the customer through their journey with us
Providing suitable alternatives and direction to clients to help resolve their problems
Accurately maintaining the information recorded on the case management system
Adhering to telephony and case handling Service Level Agreements
Referring cases outside own level of authority through the correct escalation process
Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
Be responsive and empathetic to the needs of our customers, clients, and colleagues
Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
Support the training, coaching, and mentoring of new starters
Who You Will Work With
Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.
What You Will Bring
Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
Ability to work well under pressure in a fast-paced environment whilst supporting others
Demonstrated ability to take ownership of problems and resolve them
Effective time management and the ability to prioritize workload
Excellent communication skills – verbal, written, and interpersonal in both German and English
Collaborative approach to role and service delivery
Can-do will-do attitude
Fluency in a third language, including a European or Asian language, is an asset but not essential
#J-18808-Ljbffr

Who We Are Looking For

As a Medical Client Service Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases.

Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.

What You Will Work On

• Managing all elements of ongoing and complex cases through to completion, including: outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
• Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPS) and protocols
• Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
• Work systematically through cases to completion to support case volumes and activity
• Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
• Support with inbound calls and Global Operations Coordinator activities in line with business needs
• Be an ambassador for operational excellence
• Communicate professionally, employing excellent listening skills
• Setting clear customer expectations: Clear timelines for next steps, meeting agreed customer update timings, and handholding the customer through their journey with us
• Providing suitable alternatives and direction to clients to help resolve their problems
• Accurately maintaining the information recorded on the case management system
• Adhering to telephony and case handling Service Level Agreements
• Referring cases outside own level of authority through the correct escalation process
• Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
• Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
• Be responsive and empathetic to the needs of our customers, clients, and colleagues
• Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
• Support the training, coaching, and mentoring of new starters

Who You Will Work With

Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.

What You Will Bring

• Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
• Ability to work well under pressure in a fast-paced environment whilst supporting others
• Demonstrated ability to take ownership of problems and resolve them
• Effective time management and the ability to prioritize workload
• Excellent communication skills (verbal, written, and interpersonal) in English
• Collaborative approach to role and service delivery
• Can-do will-do attitude
• Ability to communicate in an additional language would be an advantage for liaising with our international patients, but not essential

Overview
The National University Health System (NUHS) is an integrated Academic Health System and Regional Health System in Singapore that delivers value-driven, innovative and sustainable healthcare. Institutions in the NUHS group include three hospitals – National University Hospital, Ng Teng Fong General Hospital and Jurong Community Hospital; three National Specialty Centres – National University Cancer Institute, Singapore, National University Heart Centre, Singapore and National University Centre for Oral Health, Singapore; a polyclinic group – the National University Polyclinics; one medical centre – Jurong Medical Centre; and three academic health sciences institutions – National University of Singapore (NUS) Yong Loo Lin School of Medicine (including the Alice Lee Centre for Nursing Studies), NUS Faculty of Dentistry and NUS Saw Swee Hock School of Public Health.
The Departments are seeking candidates who are highly motivated and willing to join us for a challenging and fulfilling appointment as Associate Consultant on a contractual basis.
Responsibilities
As an Associate Consultant, you will be required to carry out the duties as directed by the Head of Department in accordance with the policies and guidelines set by the Hospital, National University Hospital (NUH) and the Ministry of Health (MOH).
Demonstrate good technical skills (i.e. operative and procedural skills where applicable).
Qualifications
Possess a basic medical degree and a postgraduate qualifications relevant to the department’s specialty or nature of operations registrable with the Singapore Medical Council
Be in active clinical practice
Must be registered with the Singapore Medical Council and must be accredited as Specialists by the Specialist Accreditation Board, Ministry of Health
Able to work independently with demonstrated competence in managing patients in the department
Confident, takes initiatives and a good team player
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Job Overview
Medical Writer and Analyst – Singapore (Full‐time, Permanent)
Base pay range: SGD 54,000 / year. Monthly salary: S$4,500. Benefits include hybrid working, holiday allowance, private medical insurance, travel insurance, training funding, flexible hours.
Role Summary
Write scientific abstracts, posters, oral presentations, manuscripts for clinical trials.
Support pharmaceutical, medical tech, patient, public health, charitable clients.
Work on multiple projects across disease areas, collaborate with Singapore, UK, US teams.
Responsibilities
Analyze and communicate clinical trial data through various formats.
Ensure scientific rigor, patient focus, alignment with strategic positioning.
Collaborate with clients, academics, HCPs, internal teams.
Engage in client meetings, teleconferences, face‐to‐face interactions.
Deliver high quality writing deliverables on time.
Qualifications
Degree in biology, chemistry, pharmacy, medicine or related scientific discipline.
Excellent written and spoken fluency in English.
Strong attention to detail, organization, time management.
Experience in scientific writing (publications, posters, grants, regulatory documents).
Competency in Microsoft Word, Excel, PowerPoint.
Passion for healthcare, eagerness to learn clinical science.
Benefits
S$,500 per month (increases to S 4,700 with master’s, S$5 000 with PhD).
18 days annual leave plus public holidays.
Private medical insurance, travel insurance.
Flexible working hours, hybrid options.
Paid study leave, external qualification funding.
Comprehensive travel insurance, wellbeing benefits.
Regular company‐funded social activities.
How to Apply
Submit CV and cover letter via online application form. Cover letter must explain suitability and desire to join Costello Medical. AI‐generated cover letters will be disqualified. Contact for questions.
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Job Description

5 Days Week ( Office Hours )

• To handle day to day accounts receivables AR function including recording of daily collections, collection bank-in arrangement and filing
• To process and posting of AR related entries into accounting system
• To handle customers enquires on payment related issues
• To conduct cash sales checking and prepare cash sales summary
• To maintain and updates of customer master list
• To Issue payment advice & issue cheques to suppliers based on payment projection schedule / ad-hoc cash payment

Requirement

• ITE / Singapore Polytechnic Diploma Holders
• At least 3 – 4 years' experience in Accounts Receivable & Accounts Payable
• Intermediate Excel knowledge is essential

Interested candidates please send in your resume to:

EA Personnel: Valerie Yong Kian Fung

CEI No.: R

Recruit Express Pte Ltd, EA License No.: 99C4599