3,661 Senior Client Relationship Manager jobs in Singapore

Client Relationship Manager, Product & Resources

Summary of Role

• As a Client Relationship Manager, you will be key contributors to growing business and managing customers of Cognizant.
• You will support the Client Partners and act as business owners for assigned accounts, managing the day-to-day activities and profitability of these accounts. You will proactively identify new and expansion opportunities and extend the existing agreements.
• You will work with delivery teams to maximize renewal business, optimizing the resource mix and navigating scope changes to ensure client expectations are met.
• The selected individual will work towards establishing a positive client experience through managed delivery excellence.
• This is a highly visible role, providing challenging and high growth opportunities. It will require a high amount of commitment, business acumen, leadership qualities and an inherent self-motivated attitude in order to perform well.

Role Responsibilities

• Serve as the primary management contact and client liaison as a trusted advisor with CXOs and other key stakeholders.
• Responsible for managing the accounts' P&Ls, business planning and budgeting
• Drive account mining / penetration strategies and actively manage pipeline for
  
  growth and development of the accounts / portfolio.
• Negotiate commercial terms of engagements.
• Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
• Work with the delivery team and third-party vendors to ensure that project risks are minimized and project goals are met.

Experience & Skills

• 10+ years of experience in account management, domain consulting, business development activities in IT service industry with proven track record in managing global and local clients.
• Seasoned business development professional with excellent track record in managing, retaining and developing business
• Strong knowledge of ASEAN market across technology and business segments
• Having experience in Retail, Consumer Goods, Manufacturing and Logistics sectors will be a beneficial asset.
• Experience and knowledge in latest digital innovations and experience in selling transformational solutions
• Experience in an onsite / offshore model will be advantageous.
• Strategic thinking, confident and the ability to plan ahead and stay the course
• Proven track record of improving business performance and winning deals
• Experience navigating in a large organization and working in a multi-dimensional matrix
• Ability to work with multicultural and geographically distributed teams.
• Should be a team person and able to lead different teams to a common goal.
• Strong negotiation, communication and facilitation skills.
• Diligence and sound work ethics are highly valued.

• Work with UHNW clients
• Be the go-to market expert

Our client is a rapidly growing international advisory firm headquartered in Singapore, serving UHNW individuals and global businesses across Asia. They offer tailored solutions in investment migration, wealth planning, and business setup, with strong momentum in the China market.

• Drive sales growth and expand market presence in China through strategic business development.
• Manage and deepen relationships with key clients, partners, and stakeholders in the region.
• Develop and execute localized sales strategies aligned with company objectives.
• Serve as the main point of contact for China-based clients, ensuring responsive and professional communication.
• Collaborate with internal teams to deliver seamless, high-quality client experiences.
• Conduct market research to identify trends, risks, and new business opportunities.
• Represent the company at industry events, trade shows, and networking functions in China.
• Provide regular sales reporting, pipeline updates, and market feedback to management.

• Minimum 6 years of experience in sales, business development, or client management, with direct exposure to the China market.
• Proven track record of managing relationships with high-value clients and business partners in China.
• Strong commercial instincts, with the ability to work independently and navigate region-specific challenges.
• Deep understanding of the market's business culture, customer expectations, and market behaviours; degree in Business, International Trade, or a related field preferred.

• Competitive base salary with performance-based incentives.
• High-impact, client-facing role focused on one of the firm's most strategic regions.
• Opportunity to represent a premium advisory brand across China and related markets.
• Regional ownership, autonomy, and room to shape market strategy.
• Dynamic, multicultural team environment with strong international exposure.

Michael Page International Pte Ltd | Registration No. N

Job Title: Client Relationship Manager (Investment)

The role as a Client Relationship Manager (Investment) will be to develop good relations with clients and learn to expand your network with them on various financial matters. Manage and make critical decisions on client's investment portfolio, advice on matters relating to asset management - mortgage financing etc.

Understand and balance risk vs rewards across different financial instruments (from bonds to derivatives like options/futures etc)

Job Highlights:

• Highest Remuneration

• Flexible working hours. Have the freedom to plan your own work schedule.

• We offer a competitive compensation package with attractive bonuses and incentive trips.

• A multifaceted training programme (including investments, neuro-linguistic programming, leadership, etc.) will be provided for career progression.

• Opportunity for advancement in your career solely based on your performance

• Allowance scheme and performance bonus to jump-start your career

• Family-oriented working culture

• Strong support and guidance

Job Responsibilities:

• Learn and chart out investment objectives for clients using their CPF and Cash portfolios.

• Develop and implement business plans and marketing strategies to achieve the business target

• Source and develop a network of high-net-worth clients

• Conduct Financial Needs Analysis and recommend appropriate solutions

• Provide recommendation to help clients meet their financial goals and needs

• Conduct fact find, customer needs analysis and provide financial solutions to clients and close finance deals.

• Service and review financial portfolios in maintaining a long-term customer relationship

About You

• Minimum Education of Diploma from Local (Singapore) Polytechnics only or Recognised Degree in any field or equivalent

• Self motivated, disciplined and result orientated

• Good interpersonal skills and communication skills to relate with different people

• An interest or knowledge in business finance/management will be an added advantage

• A positive attitude and willingness to learn

• Entry level candidates without prior experience are welcome (Training and coaching will be provided for all selected candidates)

Monthly Salary:

$5000 to $15000

At Silver Bullion, we pride ourselves on helping our clients Truly Protect Their Wealth across the globe by minimizing their exposure to systemic risks via precious metals. As we expand our reach, we're seeking dedicated and enthusiastic individuals to join our team as Customer Service Executives. If you're passionate about wealth protection and thrive in a fast-paced environment, we'd love to hear from you

Responsibilities

• Provide outstanding customer support via phone, email, and chat in English.
• Assist customers with inquiries, complaints, product information, and general issues in a professional manner.
• Resolve customer issues efficiently, ensuring a positive customer experience.
• Collaborate with internal teams to escalate and solve complex problems.
• Accurately document customer interactions and maintain detailed records of customer inquiries.
• Potentially working in the early mornings as you will be serving mostly customers from North America, Canada and Australia.
• Stay updated on product offerings and company policies to provide accurate and timely information to customers

Qualifications

• Strong proficiency in English for speaking and writing required.
• Other languages is a plus.
• Previous experience in customer service, call center, or a similar role is a plus
• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and a proactive approach to customer issues.
• Ability to multitask and manage time effectively in a high-pressure environment.
• Tech-savvy with knowledge of CRM systems and basic computer skills.

Overview
As a key member of the Client Relationship team, you will be responsible for managing a portfolio of corporate clients, maintaining high retention rates, and ensuring service excellence. This role also involves relationship-building to support new business opportunities and requires strong communication, coordination, and problem-solving skills to manage stakeholders effectively.
Responsibilities
Manage and maintain a portfolio of clients with a focus on client satisfaction and retention.
Serve as the main point of contact for inquiries from clients, insurers, and brokers.
Drive high client retention through proactive relationship management and service delivery.
Attend and support meetings with clients, insurers, or brokers depending on the engagement channel.
Host regular engagement sessions (weekly, monthly, quarterly) with key stakeholders, including:
Scheduling and facilitating meetings
Preparing and presenting SLA reports (claims, contact centre metrics, panel utilization)
Taking and distributing meeting minutes
Driving actionable follow-ups and relationship strengthening
Collaborate with internal departments to resolve client issues and ensure timely service recovery.
Support relationship management for new business opportunities, including pre-sales engagement and onboarding of new clients.
Strengthen relationships with existing clients and actively identify upsell and referral opportunities.
Prepare client documentation including quotations, service agreements, and renewal packages.
Support audit and due diligence processes initiated by clients or insurers, working closely with internal stakeholders.
Maintain accurate records and data related to clients and insurers.
Generate and deliver monthly and ad-hoc reports for clients and insurers.
Provide general administrative support such as document sorting, filing, and data entry.
Follow up on accounts receivables with clients and insurers as needed.
Job Requirements
Minimum of 5 years of relevant experience in client servicing, insurance, or related fields.
Prior experience in Employee Benefits or Corporate Solutions is highly preferred.
Strong ability to meet tight deadlines and work effectively across cross-functional teams.
Excellent verbal and written communication skills in English.
Proficient in Microsoft Office tools, particularly Excel and PowerPoint.
Demonstrated ability to manage conflict, resolve issues, and build strong relationships.
Comfortable working in a fast-paced, dynamic environment and adapting to evolving client and business needs.
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Join to apply for the
Client Relationship Manager
role at
Income Insurance Limited
Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.
As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.
Key Responsibilities Include:
Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
Maintaining long-lasting relationships with both existing and potential customers & business owners
Qualification:
Degree or Diploma in any discipline
2 years’ sales experience will be an added advantage
Passionate about helping customers achieve greater financial competency
Able to manage relationships with HNW or Business owners
Results driven and motivated by performance-based rewards
Good communication, presentation and interpersonal skills
Strong team work with a positive customer and corporate focused attitude
Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI
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Get AI-powered advice on this job and more exclusive features.
The role requires the incumbent to oversee departmental strategy, resource allocation, and performance monitoring to drive operational excellence.
The role requires the incumbent to coach and develop team members while ensuring alignment with broader business growth objectives.
Responsibilities
Supervise and review the day-to-day activities of the Team, ensuring productivity and quality standards are met
Coach, mentor, and onboard new staff, delivering career development planning and growth opportunities
Manage departmental budgets, financial reporting, and resource planning to meet productivity targets
Design and refine business processes to enhance speed, quality, efficiency, and output
Establish control and feedback mechanisms to monitor operational performance and compliance
Analyze performance data—including financial, sales, and activity reports—to measure goal achievement and uncover improvement areas
Prepare and maintain periodic reports to track strategic goal progress for executive review
Maintain and strengthen relationships with external business partners to support service delivery
Collaborate with other departments to ensure consistent work practices and identify cross-selling opportunities
Requirements
Degree in Business Administration or equivalent
Minimum 5 years of relevant experience with strong product knowledge
Minimum 1 year of experience leading a team
Mandatory certifications: BCP, PGI, ComGI, HI
Team-player attitude, detail-oriented mindset, and strong sense of accountability
Excellent analytical, communication, and time-management skills
Proven hunger to learn, adapt, and grow alongside the organization
Skills: accountability, data, drive, career development, financial reporting, management, development planning, productivity, design, communication
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Business Consulting and Services
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About the role
As a Client Relationship Manager at MCI Career Services Pte Ltd, you will play a pivotal role in nurturing and strengthening key client relationships. Based in the Central Region, this full-time position requires you to proactively engage with clients, understand their evolving needs, and deliver exceptional service to support their business objectives.
What you'll be doing
Manage and develop a portfolio of strategic client accounts
Regularly meet with clients to understand their challenges and requirements
Collaborate with internal teams to design and implement customised solutions
Provide expert advice and guidance to clients, acting as a trusted partner
Identify new opportunities to expand existing client relationships
Maintain detailed records of client interactions and activities
Contribute to the development of client-focused strategies and processes
Support client retention and growth initiatives
What we're looking for
Minimum 3-5 years of experience in a client-facing, relationship management role
Strong interpersonal and communication skills, with the ability to build rapport and influence stakeholders
Excellent problem-solving and analytical capabilities to identify and address client needs
Proven track record of managing and growing client accounts
Familiarity with the sales and account management processes
Adaptability and flexibility to work in a dynamic, fast-paced environment
Degree in Business, Marketing, or a related field
What we offer
Competitive salary and performance-based bonuses
Comprehensive benefits package, including health insurance and retirement contributions
Opportunities for career development and ongoing training
Supportive and collaborative work culture
How to Apply (Fast Response):
In the following format:
Position Applied:
Name:
Residential Area:
SEOW FOONG SIEN | Registration No.: R
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. We regret to inform that only shortlisted candidates would be notified.
EA License No: 06C2859 (MCI Career Services Pte Ltd)
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Location: Central

Job Scope: Client Services / Wealth Management
Type: Full-time

We are looking for a skilled and service-oriented Client Relationship Manager to join our team. In this role, you will be responsible for building, maintaining, and strengthening long-term relationships with clients, providing strategic financial guidance, and delivering a superior client experience.

This is a key client-facing role requiring strong interpersonal, planning, and problem-solving skills, with a focus on helping individuals and families achieve their financial goals.

• Serve as the primary relationship contact for a portfolio of clients, ensuring a consistent and personalized service experience.
• Understand each client’s financial situation, goals, and priorities to deliver tailored recommendations and solutions.
• Lead regular check-ins and planning meetings to update clients on performance, strategy, and potential adjustments.
• Coordinate with internal specialists and external partners (e.g., tax, legal, insurance) to support comprehensive planning.
• Oversee client onboarding, account maintenance, and service requests with accuracy and attention to detail.
• Monitor client portfolios and collaborate with investment or planning teams to ensure alignment with client objectives.
• Identify opportunities to enhance client engagement and introduce relevant services or strategies.
• Ensure documentation and records meet compliance and operational standards.