6,428 Senior Account Management jobs in Singapore
Key Account Management
Posted today
Job Viewed
Job Description
Account Managers combine deep industry knowledge, senior relationship building skills and a solutions-based, consultative-selling approach to deliver client based revenue and sales growth. The major goal is to focus on retention of existing clients and the current revenue streams, building new revenue streams through the expansion of FICO Solutions, and enhanced client satisfaction.
The role includes collaborating with clients and virtual teams to research, shape, and drive solution engagements from identification to close at both new and existing accounts. By combining these competencies with strong thought leadership, this role defines and executes an effective business plan involving the sale of FICO Platform, Scoring and Software solutions.
The territory includes Hong Kong and Vietnam.
Responsibilities:
- Will focus on the sales of FICO platform and software solutions.
- Serves as the senior relationship executive for an account managing both client and virtual teams including sales, pre-sales, technology, and PS delivery groups to deliver client satisfaction and revenue growth.
- Actively engages in and pursues the direct sale of FICO solutions to drive towards the successful negotiation and close of assigned business.
- Generates, qualifies and converts new leads through networking and prospecting and executing sales campaigns at existing accounts and in new territories.
- Simultaneously manages the end-to-end delivery of multiple sales engagements from pipeline development through contract negotiations.
- Acts as a representative of FICO at industry conferences and association meetings.
- Maintains in-depth knowledge of FICO's Platform and Solutions offerings.
- Leverages the above details, and knowledge of FICO's core competencies in analytics, software and data to build highly credible relationships with assigned client group(s).
- Work closely with Presales to Identify and translate client-based needs into compelling solutions (via pre-sales) that drive tangible and significant client value (ROI)
- Able to work remotely and independently.
Desired Skills and Experience
- Demonstrated success structuring and selling complex, enterprise software solutions to large clients in financial services/banking.
- Strong understanding of transaction-based, SaaS and cloud-based solution offering.
- Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud.
- Ability to craft compelling a comprehensive client business plan. Demonstrated ability to craft and sell multi-million dollar client value propositions to "C-suite" executives. Direct experience in selling solutions which either significantly expands the footprint of existing offerings or bundle offerings into a larger solution sale.
- Ability to identify new business opportunities.
- Expert understanding of market trends and specific needs/issues of target clients, coupled with the demonstrated capacity to establish linkages between these needs and FICO offerings.
- Strong understanding of solution delivery requirements to ensure early identification of opportunities outside of traditional offerings.
- Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well with others as part of a solution team. Strong problem-solving and influencing skills. Ability to close deals with the highest possible value proposition.
- Excellent communication, professional presentation and process/organizational skills, as well as strong creative orientation and the ability to craft innovative solutions.
- Strong executive presence and professional image.
- Proven ability to deliver financial results and outstanding client satisfaction.
- Able to apply a disciplined sales structure to complex deals with varying close cycles.
Personal Characteristics
Motivation
- Likes fast pace; high level of daily activity
- Love the chase; then the win
- Independent; likes autonomy/will reject micromanagement
- Pride in company, quality of integrated solution
- Outcome oriented; doesn't confuse activity/productivity
- Won't rest on laurels; driven to perform again and better
Influence
- Confident; persuasive
- Selling style is competent, yet forceful
- Aggressively pursues business; seeks out opportunities others miss
- Candid; sometimes outspoken about internal obstacles
Work Style
- Constant juggler of priorities, work demands and changes in plans
- Very conscientious about follow through and commitments – accomplishes more through quality of delivery
- Embraces accountability
- Disciplined, yet adaptable to pressing demands
Relationship
- Works relationships - aware of who can help make progress
- Builds reputation - clients come first - available and responsive
- Strong communicator - conveys information clearly which others value
Thought Process
- Discerning, accounts (both needs & people) are strategized
- Strives for knowledge - utilizes information to build case for need, problem resolution, leading to purchase
- Like business, enjoys the strategy and the "hunt"
- Can understand & work "pipeline"
Key Account Management
Posted today
Job Viewed
Job Description
Responsibilities
Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements.
Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants.
Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively.
Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
Other ad hoc tasks as required.
Requirements
Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
Candidates with more experience will be considered for a more senior role.
Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
Excellent communication, negotiation, and relationship management skills.
A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment.
Ability to work collaboratively across functions, yet independently.
Seniority level
Executive
Employment type
Full-time
Job function
Sales, Business Development, and Customer Service
#J-18808-Ljbffr
Analyst, Key Account Management-RedMart
Posted today
Job Viewed
Job Description
We are seeking an entrepreneurial and passionate Category Executive who will be responsible for the sourcing and merchandising of a category for RedMart Lazada Singapore. The candidate needs to be highly organized and analytical, able to prioritize effectively with a strong bias to action to achieve strong commercial outcomes. The individual is expected to assist in driving business growth & profitability through key-actions such as range management, suppliers’ negotiation, optimize campaign planning & execution, as well as being passionate in the groceries industry.
The role offers a high degree of autonomy and entrepreneurial activity to deliver the best range, value and service to our customers. The candidate will be considered a key member of the RedMart team and will report directly to the Category Manager / Senior Category Manager.
Responsibilities
P&L responsibility of category/subcategory which includes revenue, margin, wastage & other supplier income
Assist the category manager to analyse, develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to improve category sales and margin
Work with existing suppliers and negotiate supplier advertising spend while ensuring a reliable and operationally effective flow of goods to our fulfilment centre.
Partner with Retail Operations team to manage inventory levels and wastage.
Collaborate with cross functional stakeholders to develop new sourcing and extended range to ensure high quality & good value are products available to our customers.
Provide insights to the Category Manager / Category Director and employ data-driven decision making to achieve category objectives.
Work closely with Supply Chain, Operations, Finance, and Marketing to ensure RedMart delivers the best experience to our customers.
Job Requirements
Graduate with a degree in Business, Finance or Accounting, preferably with some internship experience in retail industry: buying/ merchandising/ category management or ecommerce industry
Highly energetic, self-motivated and proactive with a passion for e-Commerce & groceries
Extreme attention to detail and follow-up actions as well as a fast turn-around working style is required
Demonstrate ability to handle and prioritize multiple tasks to meet deadlines
Highly analytical and comfortable with analyzing complex, large scale data sets
#J-18808-Ljbffr
Key Account Management Senior Expert APAC
Posted today
Job Viewed
Job Description
CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.
We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.
DARE TO GROW Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?
About the role
Reporting to the Head of Healthcare Asia Pacific, this role will develop CEVA Logistics' position in the Healthcare vertical through growing our existing Global and Regional portfolio, and new customer expansions in line with the company's operational and commercial commitments.
What you will be doing
- Perform lobbying actions
Identify Key Account targets based in Asia Pacific region, identify decision-makers and influencers to achieve the widest knowledge possible
Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
Establish a referencing strategy for existing and new customers through a formal Account Plan
Undertake necessary lobbying among prospective key accounts to promote CEVA Logistics and to obtain the opportunity to collaborate with customer's growth strategy through non-RFQ opportunities as well as participating in future tenders
Ability to cross-sell air, sea, road & contract logistics
- Commercialise and position CEVA's Healthcare Strategy and Value Proposition
Represent CEVA Logistics to Healthcare Key Accounts whose reporting needs a centralized and collaborative action
Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
Promote CEVA Logistics services and key Asia stations and regions
Implement new business strategies to expand new customer base and to secure target prospects in healthcare vertical
- Provide consistent tariff offers
Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
Answer to tenders with Tender Management Desk if needed
Participate in conjunction with Purchasing Department to negotiation among Suppliers
- Service support
Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
Support services or operation sites via appropriate information on SOP to apply
Intervene among sites and participate in dispute settlement
Monitor customer account profitability and problems with site managers
- Synthetize information through reporting
Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our Healthcare business
Report sales actions undertaken to perpetuate and develop Healthcare Key Customer Accounts
Update CRM with weekly activities and key accounts monthly reports
The successful candidate
Essential
At least a Bachelor's Degree in Business Management or related fields
At least 10 years experience in a fast paced and dynamic MNC environment
Knowledge of Pharma & Medical Supply Chains including awareness of Cold Chain Air, Ocean and Road
Experience in freight-forwarding/logistics/warehousing business
Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
Strong sales skills, good analytical skills, business acumen
Goal oriented and driven, motivated self-starter with excellent organization skills and ability to multi-task
Positive, highly adaptable, with strong people skills
Able to adapt to different and difficult situations, people, countries
Innovative and has the ability to provide value added business solutions and alternatives
Strong communication skills, written and presentation skills in English
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Assistant Manager, Operational Key Account Management
Posted today
Job Viewed
Job Description
OVERVIEW
This position must be familiar with the freight and contract logistics business and must be able to meet customer's operation and reporting requirements in the region. He / She must also be able to work closely with the Nippon Express Global Network to provide the best-in-class support to the customers.
The successful candidate will be part of the Operational Key Account Management team to help drive growth in market shares of freight, logistics and transportation businesses within the Nippon Express SAO organization.
JOB PURPOSE
- Acts as the primary contact for multi-Geo and / or multi-product customers.
- Maintains day-to-day interaction with customers to ensure operational execution of customer requirements, to resolve customer issues, to identify ways to improve service, and to add value to the relationship.
- Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
- Champion and represent the customer's business requirements in the organization.
- Improve the service to the customer and profitability to the organization.
- Ensure that Nippon Express performance to the customer is within agreed performance and costs levels.
- Act as liaison between the customer and the various Nippon Express SAO divisions.
KEY RESULT AREAS
- Serve the customer through issue resolution, process improvement, resolution of process and service failures, rectification of invoicing accuracy, improve reporting accuracy, and improve overall client responsiveness.
- Develop and maintain an internal and global contact list and escalation tree for each customer.
- Maintain SLA compliance and carry out timely KPI metrics reporting.
- Work closely with the Nippon Express HQ and Global Network offices to carry out seamless onboarding of the customer.
- Kick off new customer implementation with respective stakeholders.
- Monitor all agreed KPIs associated with Nippon Express SAO's commitment to the customer for transportation, freight and hub-related services.
- Handle customer issues that go beyond day-to-day operations or those that are escalated for resolution.
- Understand customer's business and the environment that they operate in to be able to resolve the customer's business and operation issues.
- Develop and maintain WI, SOP or reporting deck for the customer.
- Assume responsibility, in conjunction with respective project analysts, for successful implementation of projects.
- Actively identify, measure and improve performance levels for the customer.
- Participate and validate contract rates with respective KAMs and pricing teams.
- Drive automation for reporting requirements.
- Carry out other tasks and assignments given by the Management.
QUALIFICATIONS & EXPERIENCE:
- Possess a Bachelor's Degree or Diploma.
- Minimum 3 years' experience in logistics or supply chain management, equipped with ocean and airfreight knowledge.
- Candidate with supplier management, program / key account management experience will be a bonus.
- Proven hands-on experience in cross-functional involvement, like working with sales, solutions, industrial engineering, or customer support teams.
- Good verbal and written communication skills in English. A second language skill will be advantageous.
- Proficient in common office applications, e.g. MS Office.
PERSONAL QUALITIES
- Objective-driven.
- Good time-management skills.
- Flexible and able to respond to changes.
- Able to communicate with all management levels.
- Independent and resourceful.
- Able to work under pressure.
- Excellent analytical, communication and interpersonal skills.
- Strong organizational skills.
Assistant Manager, Operational Key Account Management
Posted today
Job Viewed
Job Description
This position must be familiar with the freight and contract logistics business and must be able to meet customer's operation and reporting requirements in the region. He / She must also be able to work closely with the Nippon Express Global Network to provide the best-in-class support to the customers.
The successful candidate will be part of the Operational Key Account Management team to help drive growth in market shares of freight, logistics and transportation businesses within the Nippon Express SAO organization.
JOB PURPOSE
- Acts as the primary contact for multi-Geo and / or multi-product customers.
- Maintains day-to-day interaction with customers to ensure operational execution of customer requirements, to resolve customer issues, to identify ways to improve service, and to add value to the relationship.
- Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.
- Champion and represent the customer's business requirements in the organization.
- Improve the service to the customer and profitability to the organization.
- Ensure that Nippon Express performance to the customer is within agreed performance and costs levels.
- Act as liaison between the customer and the various Nippon Express SAO divisions.
- Serve the customer through issue resolution, process improvement, resolution of process and service failures, rectification of invoicing accuracy, improve reporting accuracy, and improve overall client responsiveness.
- Develop and maintain an internal and global contact list and escalation tree for each customer.
- Maintain SLA compliance and carry out timely KPI metrics reporting.
- Work closely with the Nippon Express HQ and Global Network offices to carry out seamless onboarding of the customer.
- Kick off new customer implementation with respective stakeholders.
- Monitor all agreed KPIs associated with Nippon Express SAO's commitment to the customer for transportation, freight and hub-related services.
- Handle customer issues that go beyond day-to-day operations or those that are escalated for resolution.
- Understand customer's business and the environment that they operate in to be able to resolve the customer's business and operation issues.
- Develop and maintain WI, SOP or reporting deck for the customer.
- Assume responsibility, in conjunction with respective project analysts, for successful implementation of projects.
- Actively identify, measure and improve performance levels for the customer.
- Participate and validate contract rates with respective KAMs and pricing teams.
- Drive automation for reporting requirements.
- Carry out other tasks and assignments given by the Management.
- Possess a Bachelor's Degree or Diploma.
- Minimum 3 years' experience in logistics or supply chain management, equipped with ocean and airfreight knowledge.
- Candidate with supplier management, program / key account management experience will be a bonus.
- Proven hands-on experience in cross-functional involvement, like working with sales, solutions, industrial engineering, or customer support teams.
- Good verbal and written communication skills in English. A second language skill will be advantageous.
- Proficient in common office applications, e.g. MS Office.
- Objective-driven.
- Good time-management skills.
- Flexible and able to respond to changes.
- Able to communicate with all management levels.
- Independent and resourceful.
- Able to work under pressure.
- Excellent analytical, communication and interpersonal skills.
- Strong organizational skills.
Assistant Manager, Operational Key Account Management
Posted 1 day ago
Job Viewed
Job Description
This position must be familiar with the freight and contract logistics business and must be able to meet customer's operation and reporting requirements in the region. He / She must also be able to work closely with the Nippon Express Global Network to provide the best-in-class support to the customers.
The successful candidate will be part of the Operational Key
Be The First To Know
About the latest Senior account management Jobs in Singapore !
Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]
Posted 17 days ago
Job Viewed
Job Description
Join to apply for the Senior Manager / Director - Key Account Management & Business Development (Semiconductor Equipment) role at Celestica
Senior Manager / Director - Key Account Management & Business Development (Semiconductor Equipment)Join to apply for the Senior Manager / Director - Key Account Management & Business Development (Semiconductor Equipment) role at Celestica
Get AI-powered advice on this job and more exclusive features.
Summary
Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-functional and global basis. Work is guided by broad company objectives and corporate policy and requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and develops the strategies and tactics to accomplish those goals. Establishes long-term plans/objectives and recommends changes to policies. Manages department budgets. Erroneous decisions or failure to achieve goals may result in loss of revenue and may have a significant financial impact on the region or corporate profitability. Provides direct supervision to others and coordinates the activities of a portion of the global Business Development organization, with responsibility for results in terms of costs, methods, and employees. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Maintains positive relationships with key customers who have a significant impact on the success of the organization. Primary business interface with customer executives on issues related to business management. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading executives internally and externally. Accountable for overall strategic business management within assigned accounts. This role reports to the Customer Unit General Manager.
Req ID:
Remote Position: Yes
Region: Asia
Country: Singapore
State/Province: Singapore
City: Singapore
Summary
Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-functional and global basis. Work is guided by broad company objectives and corporate policy and requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and develops the strategies and tactics to accomplish those goals. Establishes long-term plans/objectives and recommends changes to policies. Manages department budgets. Erroneous decisions or failure to achieve goals may result in loss of revenue and may have a significant financial impact on the region or corporate profitability. Provides direct supervision to others and coordinates the activities of a portion of the global Business Development organization, with responsibility for results in terms of costs, methods, and employees. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Maintains positive relationships with key customers who have a significant impact on the success of the organization. Primary business interface with customer executives on issues related to business management. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading executives internally and externally. Accountable for overall strategic business management within assigned accounts. This role reports to the Customer Unit General Manager.
Detailed Description
Performs tasks such as, but not limited to, the following:
- Maintains a minimum revenue accountability (a personal sales quota – not a team quota) equivalent to at least US$2M in value-add.
- Acts as the strategic business interface for several accounts on a global basis.
- Accountable for understanding the customer's overall strategy and direction in the 1-5 year timeframe.
- Develops the strategies and tactics (including pricing strategies) which Celestica will use to win, protect and grow business with the customer.
- Develops customer presentations and proposals.
- Provides direction, guidance and support to the Sales and Operations teams in order to ensure alignment with the strategy and execution of the tactics developed for the account.
- Conducts contract and agreement negotiations, including the development and execution of the negotiation mandate and strategy.
- Ensures that all RFQ responses & proposals are complete, accurate, on-time & consistent with the overall account strategy.
- Represents Celestica’s overall business interests.
- Actively manages customer perceptions.
- Advises on execution of contract terms and conditions.
- Performs analysis, qualification and determines new opportunities.
- Coordinates all strategic account activities globally.
- Manages/coaches/mentors direct reports.
- Demonstrated ability as a top-performing sales professional or sales team manager
- Strong business management skills.
- High level of business acumen.
- Strong time management skills and multi-tasking skills are a requirement.
- Strong business development skills, win/win negotiation skills, contract negotiation skills, communication skills, teamwork skills, interpersonal skills are all critical.
- High degree of computer literacy, with proficiency in Microsoft Office applications
- Strong skills and abilities in conflict resolution, influencing individuals over which you have no direct authority, and developing complex account strategies is critical.
- HR/team management skills necessary to manage a team of direct reports
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Frequent overnight travel may be required (25-50%) domestic and international
- Duties of this position may require working very long hours for months at a time.
- Eleven to Fourteen years of applicable experience, including a minimum of 4 years of field sales experience and a minimum of 2 years business development/management experience.
- Prior Sales Management experience is desirable.
- Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by geography
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
Company Overview
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services. Seniority level
- Seniority level Director
- Employment type Full-time
- Job function Sales and Business Development
- Industries Manufacturing
Referrals increase your chances of interviewing at Celestica by 2x
Sign in to set job alerts for “Senior Key Account Manager” roles. Global Account Director (CPG), Global Accounts Account Director, Talent Solutions (Philippines) Account Director, Sales - Group (Singapore) Regional Sales Manager (Food Ingredients) Food Sales Manager I Marks & Spencer (based in Retail) Account Director, Talent Solutions (7 month FTC) Senior Director, Partner Account Management Entrepreneur in Residence (EIR) – Head of Sales / Sales Manager / Sales Team Lead Senior Director – Business Development / Key Account Development – Logistics - APAC Senior Manager, Sales & Business Development - Fleet & Mobility Asia Pacific (Individual Contributor) Regional Sales Manager – Southeast Asia/Pacific Rim RegionWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSenior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]
Posted 21 days ago
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Senior Manager / Director - Key Account Management & Business Development (Semiconductor Equipment)Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-functional and global basis. Work is guided by broad company objectives and corporate policy and requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and develops the strategies and tactics to accomplish those goals. Establishes long-term plans/objectives and recommends changes to policies. Manages department budgets. Erroneous decisions or failure to achieve goals may result in loss of revenue and may have a significant financial impact on the region or corporate profitability. Provides direct supervision to others and coordinates the activities of a portion of the global Business Development organization, with responsibility for results in terms of costs, methods, and employees. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Maintains positive relationships with key customers who have a significant impact on the success of the organization. Primary business interface with customer executives on issues related to business management. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading executives internally and externally. Accountable for overall strategic business management within assigned accounts. This role reports to the Customer Unit General Manager.
Detailed DescriptionPerforms tasks such as, but not limited to, the following:
- Maintains a minimum revenue accountability (a personal sales quota – not a team quota) equivalent to at least US$2M in value-add.
- Acts as the strategic business interface for several accounts on a global basis.
- Accountable for understanding the customer's overall strategy and direction in the 1-5 year timeframe.
- Develops the strategies and tactics (including pricing strategies) which Celestica will use to win, protect and grow business with the customer.
- Develops customer presentations and proposals.
- Provides direction, guidance and support to the Sales and Operations teams in order to ensure alignment with the strategy and execution of the tactics developed for the account.
- Conducts contract and agreement negotiations, including the development and execution of the negotiation mandate and strategy.
- Ensures that all RFQ responses & proposals are complete, accurate, on-time & consistent with the overall account strategy.
- Represents Celestica’s overall business interests.
- Actively manages customer perceptions.
- Advises on execution of contract terms and conditions.
- Performs analysis, qualification and determines new opportunities.
- Coordinates all strategic account activities globally.
- Demonstrated ability as a top-performing sales professional or sales team manager
- Strong business management skills.
- High level of business acumen.
- Strong time management skills and multi-tasking skills are a requirement.
- Strong business development skills, win/win negotiation skills, contract negotiation skills, communication skills, teamwork skills, interpersonal skills are all critical.
- High degree of computer literacy, with proficiency in Microsoft Office applications
- Strong skills and abilities in conflict resolution, influencing individuals over which you have no direct authority, and developing complex account strategies is critical.
- HR/team management skills necessary to manage a team of direct reports
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Frequent overnight travel may be required (25-50%) domestic and international
- Duties of this position may require working very long hours for months at a time.
- Eleven to Fourteen years of applicable experience, including a minimum of 4 years of field sales experience and a minimum of 2 years business development/management experience.
- Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by geography
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Senior Manager / Director - Key Account Management & Business Development [Semiconductor Equipment]
Posted today
Job Viewed
Job Description
Press Tab to Move to Skip to Content Link
Select how often (in days) to receive an alert:
Senior Manager / Director - Key Account Management & Business Development (Semiconductor Equipment)
Provides direct and indirect supervision to 2 or more subordinate employees performing diverse roles within the Business Development organization. Accountable for projects or programs on a multi-functional and global basis. Work is guided by broad company objectives and corporate policy and requires developing solutions, precedents, and/or policies. Receives assignments in the form of objectives and develops the strategies and tactics to accomplish those goals. Establishes long-term plans/objectives and recommends changes to policies. Manages department budgets. Erroneous decisions or failure to achieve goals may result in loss of revenue and may have a significant financial impact on the region or corporate profitability. Provides direct supervision to others and coordinates the activities of a portion of the global Business Development organization, with responsibility for results in terms of costs, methods, and employees. Reviews employees’ performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers’ salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Maintains positive relationships with key customers who have a significant impact on the success of the organization. Primary business interface with customer executives on issues related to business management. Interactions normally involve controversial situations, customer negotiations, or influencing and persuading executives internally and externally. Accountable for overall strategic business management within assigned accounts. This role reports to the Customer Unit General Manager.
Detailed Description
Performs tasks such as, but not limited to, the following:
Maintains a minimum revenue accountability (a personal sales quota – not a team quota) equivalent to at least US$2M in value-add.
Acts as the strategic business interface for several accounts on a global basis.
Accountable for understanding the customer's overall strategy and direction in the 1-5 year timeframe.
Develops the strategies and tactics (including pricing strategies) which Celestica will use to win, protect and grow business with the customer.
Develops customer presentations and proposals.
Provides direction, guidance and support to the Sales and Operations teams in order to ensure alignment with the strategy and execution of the tactics developed for the account.
Conducts contract and agreement negotiations, including the development and execution of the negotiation mandate and strategy.
Ensures that all RFQ responses & proposals are complete, accurate, on-time & consistent with the overall account strategy.
Represents Celestica’s overall business interests.
Actively manages customer perceptions.
Advises on execution of contract terms and conditions.
Performs analysis, qualification and determines new opportunities.
Coordinates all strategic account activities globally.
Demonstrated ability as a top-performing sales professional or sales team manager
Strong business management skills.
High level of business acumen.
Strong time management skills and multi-tasking skills are a requirement.
Strong business development skills, win/win negotiation skills, contract negotiation skills, communication skills, teamwork skills, interpersonal skills are all critical.
High degree of computer literacy, with proficiency in Microsoft Office applications
Strong skills and abilities in conflict resolution, influencing individuals over which you have no direct authority, and developing complex account strategies is critical.
HR/team management skills necessary to manage a team of direct reports
Physical Demands
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
Frequent overnight travel may be required (25-50%) domestic and international
Duties of this position may require working very long hours for months at a time.
Typical Experience
Eleven to Fourteen years of applicable experience, including a minimum of 4 years of field sales experience and a minimum of 2 years business development/management experience.
Typical Education
Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience.
Educational Requirements may vary by geography
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
#J-18808-Ljbffr