6 Salesforce Administrator jobs in Singapore

• 5-7 years of experience in Salesforce administration, including Sales and Service Cloud implementation.
• Strong experience in Salesforce development, customization, and day-to-day administration, troubleshooting, and maintenance.
• Proven track record of successfully delivering customer projects, preferably enterprise CRM implementations.
• Salesforce certifications (preferred): Administrator, Advanced Administrator, Platform Developer 1 and Platform Developer 2.
• Hands-on experience with Lightning development using Lightning components, Apex, Apex Test Classes, Visualforce, and integrating Salesforce with third-party apps/tools using SOAP and REST APIs.
• Strong understanding of Salesforce architecture, data model, and security model.
• Experience designing Salesforce asynchronous processes using Batch Apex, Schedulable Apex, Future Methods, and Queueable Classes.
• Proficiency in designing configurable solutions using Lightning Flows.
• Experience writing test classes for maximum code coverage.
• Expertise in custom objects, Process Builder, Flows, Triggers, Workflow Approvals, Web Services, and Data Utilities.
• Proficiency in implementing Salesforce SOQL, SOSL, and dynamic queries

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities:

• Manage existing Salesforce user accounts and ensure new users are set up with appropriate access and permissions.
• Work closely with Salesforce Account Executives to address contract, billing, and licensing matters, ensuring smooth communication and timely resolution.
• Understand and document how different business functions use Salesforce, and help translate their needs into clear process flows.
• Prepare and propose Statements of Work (SOW) for external partners (about 20% of the role).
• Develop, implement, and improve custom Salesforce workflows and processes (about 80% of the role).
• Troubleshoot and resolve Salesforce-related issues, errors, and disruptions to keep operations running smoothly.
• Design and optimize user interfaces for ServiceCloud to ensure a user-friendly experience.
• Continuously evaluate Salesforce workflows, processes, and features to identify areas for improvement and enhance overall efficiency.
• Work proactively to drive productivity by identifying and implementing improvements within Salesforce.

• 2+ years of experience as a Salesforce Administrator , with a focus on Service Cloud .

• Hands-on experience with configuring and managing AgentForce or similar Salesforce-based contact center solutions.
• Proficient in managing case workflows , assignment rules , queues , escalation rules , and entitlement processes .
• Strong understanding of Lightning Experience , especially Service Console.
• Familiarity with Salesforce automation tools such as Flows , Process Builder , and Validation Rules .
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills for working with technical and non-technical stakeholders.

PRISM+ is Singapore’s leading homegrown electronics brand, with a presence across key markets in Australia, Malaysia and the Philippines. The brand’s mission is to make premium technologies accessible to the masses—disrupting established industries with innovation and value that goes beyond the product. PRISM+ was founded in 2017 as a direct-to-consumer (D2C) display technology specialist, where it quickly grew to become the number one monitor and smart TV brand in Singapore. Best known and loved for its affordable premium offerings and award-winning customer experience, the brand has expanded its offerings to include a wide range of affordable premium home electronics and appliances.

Join us at PRISM+ and become part of a journey where innovation meets impact, and every day offers a chance to shape the future of consumer technology. Discover a career where your ideas matter, your growth is nurtured, and together, we create a brighter tomorrow.

Responsibilities:

• Manage existing Salesforce user accounts and ensure new users are set up with appropriate access and permissions.
• Work closely with Salesforce Account Executives to address contract, billing, and licensing matters, ensuring smooth communication and timely resolution.
• Understand and document how different business functions use Salesforce, and help translate their needs into clear process flows.
• Prepare and propose Statements of Work (SOW) for external partners (about 20% of the role).
• Develop, implement, and improve custom Salesforce workflows and processes (about 80% of the role).
• Troubleshoot and resolve Salesforce-related issues, errors, and disruptions to keep operations running smoothly.
• Design and optimize user interfaces for ServiceCloud to ensure a user-friendly experience.
• Continuously evaluate Salesforce workflows, processes, and features to identify areas for improvement and enhance overall efficiency.
• Work proactively to drive productivity by identifying and implementing improvements within Salesforce.

• 2+ years of experience as a Salesforce Administrator , with a focus on Service Cloud .

• Hands-on experience with configuring and managing AgentForce or similar Salesforce-based contact center solutions.
• Proficient in managing case workflows , assignment rules , queues , escalation rules , and entitlement processes .
• Strong understanding of Lightning Experience , especially Service Console.
• Familiarity with Salesforce automation tools such as Flows , Process Builder , and Validation Rules .
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills for working with technical and non-technical stakeholders.

Role:Cloud Computing Specialist

JD:

Job Summary:

We are seeking a skilled Cloud Computing Specialist to join our IT team. The ideal candidate will have hands-on experience in designing, deploying, and maintaining cloud-based infrastructure using platforms like AWS, Microsoft Azure, or Google Cloud Platform (GCP). You will work closely with cross-functional teams to optimize cloud solutions for scalability, security, and performance.

Key Responsibilities:

• Design and implement cloud infrastructure for new and existing applications
• Manage cloud environments in accordance with company security guidelines
• Migrate on-premise applications to the cloud
• Monitor system performance and troubleshoot issues
• Automate deployments and infrastructure using Infrastructure as Code (IaC) tools like Terraform or CloudFormation
• Ensure high availability, backup, and disaster recovery systems
• Optimize cloud costs and recommend improvements
• Collaborate with DevOps, Security, and Development teams

Required Skills and Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field
• 5+ years of experience with cloud platforms (AWS, Azure, or GCP)
• Strong knowledge of cloud architecture, security, and networking
• Experience with Docker and Kubernetes
• Hands-on with scripting languages (Python, Bash, PowerShell)
• Proficiency in CI/CD tools (Jenkins, GitLab CI, etc.)
• Familiarity with monitoring tools (CloudWatch, Prometheus, Grafana)

Preferred Qualifications (Nice to Have):

• Cloud certifications (AWS Certified Solutions Architect, Azure Administrator, etc.)
• Experience with multi-cloud or hybrid environments
• Knowledge of serverless computing (e.g., AWS Lambda, Azure Functions
• Exposure to Agile/Scrum methodologies

• Identify new international market opportunities and generate leads to grow the business pipeline.
• Develop and execute strategic plans for market entry and expansion in key global regions.
• Craft detailed business plans including market entry strategies, risk evaluations, and financial forecasts.
• Provide market-driven insights to influence product development and ensure competitiveness.
• Achieve international business targets by securing key contracts and long-term engagements.

• Build and nurture strong relationships with clients, distributors, and local authorities to raise brand visibility and shape procurement strategies.
• Identify, negotiate, and manage strategic partnerships to drive mutual value and long-term success.
• Establish access to market intelligence and stay informed on tender and RFI opportunities.
• Represent the company at global trade shows, conferences, and industry events.

• Coordinate with marketing, legal, operations, and product teams to ensure successful international initiatives.
• Offer cultural and regional insights to guide localized strategy and execution.
• Serve as the main point of contact for international stakeholders across all business units.

• Ensure full compliance with local and international laws, standards, and ethical business practices.
• Monitor geopolitical and economic developments that may impact international business activities.

Interested applicants, please email your resume to Surin Su Sandar Win

Email:

CEI Reg No: R23117721

EA Licence No: 99C4599

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