1,164 Sales Transactions jobs in Singapore

Job Title: Retail & Sales Operations Manager (Investment-grade precious metals)

Role Overview

You will lead the retail sales channelincluding budgeting, performance, after sales support, store operations, event coordination, and strategic initiatives. The role demands deep knowledge of investment-grade precious metals, high-value product handling, and multi-store operational excellence.

Key Responsibilities

Sales Performance & Profitability

• Establish and manage annual sales budgets for the retail shop channel.
• Monitor daily, weekly, and monthly store performance; initiate corrective action plans as needed.
• Analyse sales trends, set realistic targets, and develop strategies to grow revenue and margin. The suite of products sold is investment-focused and high-value.
• Drive improvements in sales conversion rate, average transaction value, and customer retention through both in-store and after sales initiatives.
• Manage store-level budgets and operating costs without compromising service quality.
• Collaborate with product teams on merchandising and promotions designed to support investment-focused products.
• Work jointly with marketing to effectively execute promotional campaigns and product launches in stores.

Store Operations & Standards

• Oversee consistent adherence to company policies, operational procedures, and brand standards across stores.
• Maintain high standards of store appearance, cleanliness, and presentation.
• Implement inventory control including ordering, receiving, stock rotation, stocktakes, and loss prevention, particularly for high value items.
• Ensure compliance with local regulations (e.g. workplace safety, fire safety, consumer protection, MOM guidelines).
• Conduct regular store audits for compliance and efficiency, driving corrective actions as required.
• Coordinate store maintenance, renovations, and upgrades, ensuring minimal operational disruption.
• Ensure efficient and accurate use of POS systems and retail technologies.
• Team Leadership & Development
• Recruit, train, and supervise retail teams, cultivating a high-performance, customer-focused culture.
• Conduct on-site training covering product knowledge, service, policies, and post-purchase support procedures.
• Manage staffing levels, rostering, leave approvals, and team morale.
• Perform regular staff performance appraisals, coaching, and run improvement plans when needed.

Customer Experience & After Sales

• Uphold exceptional customer service standards across all stores, ensuring staff are knowledgeable about investment-grade products and after sales processes.
• Address escalated customer concerns or complaints and provide effective resolutions.
• Oversee after sales engagement including follow-up, satisfaction checks, and ongoing customer relationship management.
• Gather and analyse customer feedback to inform service enhancements and retention strategies.

Visual Merchandising

• Develop and maintain visually compelling merchandising guidelines for high-value product displays.
• Collaborate with store teams to ensure consistency and quality in execution across retail locations.

Inventory Management & Security

• Implement and enforce stringent security protocols for storage and handling of investment-grade items.
• Conduct regular inventory reconciliations to minimize shrinkage and discrepancies.

Events & Ad Hoc Projects

• Plan and manage retail events, such as product showcases, and/or exclusive client experiences.
• Handle ad hoc projects such as pop up activations, promotional roadshows, or store launches.
• Coordinate cross functional teams and external partners to deliver seamless execution of planned events and sudden opportunities.

Reporting & Analysis

• Prepare detailed reports on sales performance, operational metrics, after sales outcomes, event ROI, and store efficiency.
• Analyse datasales, footfall, conversion rate, shrinkage, customer satisfaction and provide actionable recommendations to senior management.

Requirements

• Bachelors degree in Business, Retail Management, Finance, or a related field.
• Minimum of 5 years in retail or operations management with exposure to investment-grade precious metals or financial products .
• Proven track record managing P&L, budget planning, and delivering measurable sales growth in high value retail environments.
• In-depth understanding of investment precious metals markets, including product features, market trends, and compliance requirements.
• Strong customer-service and after sales skills, with experience in post purchase support and retention strategies.
• Experience planning and executing events or in-store promotions, coordinating logistics and measuring ROI.
• Ability to handle ad hoc operational work and respond flexibly to emerging opportunities or issues.

Core Competencies

• Commercial and financial acumen: proficient in interpreting sales data, managing margins, and optimizing financial performance.
• Data & analytics orientation: confident in using KPIs to steer strategy and operations.
• Leadership & people management: skilled in team development, coaching, and performance management.
• Operational excellence: organized, detail-oriented, and adept at juggling multiple priorities.
• Retail technology know-how: experience with POS, inventory systems, and analytics platforms.
• Customer centric mindset: excellent communication and conflict resolution skills.
• Regulatory & risk awareness: experience managing compliance related to high value product retail.
• Event & ad hoc execution: proven ability to lead special projects and retail events successfully.

Please submit your updated resume in Word format by using the Apply Now Button.

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.

Tel: 6950 9741

Email:

EA License Number: 02C4944

Registration Number: R1106021

Posting Personnel: Sherry Yeoh Xianni

Ref: RY66348X

About Company:

Established in 1968, our client has evolved into a distinguished leader in the field of exclusive collectibles and art pieces. They produce high-quality collectibles while maintaining a strong commitment to excellence and innovation.

Job Description:

- Sales Performance & Profitability (manage annual sales budgets for the retail shop channel, monitor store performance; initiate corrective action plans as needed, analyze sales trends, set realistic targets, and develop strategies to grow revenue and margin)

- Collaborate with product teams, work jointly with marketing to effectively execute promotional campaigns

- Store Operations & Standards by oversee consistent adherence to company policies, operational procedures, and brand standards across stores.

- Implement inventory control

- Ensure compliance with local regulations (e.g. workplace safety, fire safety, consumer protection, MOM guidelines).

- Conduct regular store audits

- Ensure efficient and accurate use of POS systems and retail technologies.

- Team Leadership & Development (Recruitment & conduct on-site training covering product knowledge, service, policies, and post-purchase support procedures)

- Perform regular staff performance appraisals

- Customer Experience & After Sales (Uphold exceptional customer service standards across all stores)

- Visual Merchandising by develop and maintain visually compelling merchandising guidelines

- Inventory Management & Security (Implement security protocols for storage and handling of investment-grade items)

- Events & Ad-Hoc Projects

- Reporting & Analysis (prepare detailed reports on sales performance, operational metrics, after sales outcomes, event ROI, and store efficiency.

Job Requirements:

- Bachelor's degree in Business, Retail Management, Finance, or a related field.

- Minimum of 5 years in retail or operations management with exposure to investment-grade precious metals or financial products.

- Proven track record managing P&L, budget planning, and delivering measurable sales growth in high value retail environments.

- In-depth understanding of investment precious metals markets, including product features, market trends, and compliance requirements.

- Strong customer-service and after sales skills, with experience in post purchase support and retention strategies.

- Experience planning and executing events or in-store promotions, coordinating logistics and measuring ROI.

- Commercial and financial acumen: proficient in interpreting sales data, managing margins, and optimizing financial performance.

- Data & analytics orientation: confident in using KPIs to steer strategy and operations.

- Leadership & people management: skilled in team development, coaching, and performance management.

- Operational excellence: organized, detail-oriented, and adept at juggling multiple priorities.

- Retail technology know-how: experience with POS, inventory systems, and analytics platforms.

- Regulatory & risk awareness: experience managing compliance related to high value product retail.

Compensation:

- Working hours: Mon - Fri, 8am to 5:30pm

- Working location: Southwest, Singapore

Replenishment Coordinator

We are seeking a proactive and enthusiastic Replenishment Coordinator to support our retail sales operations in the toy industry.

This role is responsible for maintaining relationships with retail partners, supporting sell-in and sell-through, and ensuring strong execution of brand presence at the store level. The ideal candidate is customer-oriented, detail-focused, and passionate about growing sales in a fast-moving, fun industry.

1. Support the execution of sales strategies across assigned retail accounts.
2. Assist in achieving monthly sales targets and KPIs.
3. Coordinate with retail partners on stock orders, replenishments, and deliveries.
4. Monitor in-store product displays, stock levels, and merchandising standards.
5. Support trade promotions, retail campaigns, and product launches.
6. Conduct store visits to ensure brand visibility and gather market feedback.
7. Build and maintain strong working relationships with store buyers and frontline staff.
8. Track competitor activities and provide insights to the team.
9. Work closely with the merchandising and marketing teams to align on retail activities.
10. Handle administrative tasks such as order processing, sales reporting, and customer inquiries.

• 1–3 years of experience in sales, merchandising, or retail, preferably in toys or FMCG.
• Strong interpersonal and communication skills.
• Self-motivated with a keen eye for detail.
• Comfortable working in a fast-paced, field-based environment.
• Proficient in Microsoft Office (Excel, PowerPoint, Word).
• Ability to multitask and manage timelines effectively.
• Possession of own transport is an advantage.

About Company:
Established in 1968, our client has evolved into a distinguished leader in the field of exclusive collectibles and art pieces. They produce high-quality collectibles while maintaining a strong commitment to excellence and innovation.

Job Description:
- Sales Performance & Profitability (manage annual sales budgets for the retail shop channel, monitor store performance; initiate corrective action plans as needed, analyze sales trends, set realistic targets, and develop strategies to grow revenue and margin)
- Collaborate with product teams, work jointly with marketing to effectively execute promotional campaigns
- Store Operations & Standards by oversee consistent adherence to company policies, operational procedures, and brand standards across stores.
- Implement inventory control
- Ensure compliance with local regulations (e.g. workplace safety, fire safety, consumer protection, MOM guidelines).
- Conduct regular store audits
- Ensure efficient and accurate use of POS systems and retail technologies.
- Team Leadership & Development (Recruitment & conduct on-site training covering product knowledge, service, policies, and post-purchase support procedures)
- Perform regular staff performance appraisals
- Customer Experience & After Sales (Uphold exceptional customer service standards across all stores)
- Visual Merchandising by develop and maintain visually compelling merchandising guidelines
- Inventory Management & Security (Implement security protocols for storage and handling of investment-grade items)
- Events & Ad-Hoc Projects
- Reporting & Analysis (prepare detailed reports on sales performance, operational metrics, after sales outcomes, event ROI, and store efficiency.

Job Requirements:
- Bachelor’s degree in Business, Retail Management, Finance, or a related field.
- Minimum of 5 years in retail or operations management with exposure to investment-grade precious metals or financial products.
- Proven track record managing P&L, budget planning, and delivering measurable sales growth in high value retail environments.
- In-depth understanding of investment precious metals markets, including product features, market trends, and compliance requirements.
- Strong customer-service and after sales skills, with experience in post purchase support and retention strategies.
- Experience planning and executing events or in-store promotions, coordinating logistics and measuring ROI.
- Commercial and financial acumen: proficient in interpreting sales data, managing margins, and optimizing financial performance.
- Data & analytics orientation: confident in using KPIs to steer strategy and operations.
- Leadership & people management: skilled in team development, coaching, and performance management.
- Operational excellence: organized, detail-oriented, and adept at juggling multiple priorities.
- Retail technology know-how: experience with POS, inventory systems, and analytics platforms.
- Regulatory & risk awareness: experience managing compliance related to high value product retail.

Compensation:
- Working hours: Mon - Fri, 8am to 5:30pm
- Working location: Southwest, Singapore

Bathroom & Kitchen Sanitary & Lightings Retail Shop employing Retail Sales Representative

We are inviting motivated individual to join us

1) Sales position for Sanitary & Lighting products

2) Preferable with relevant trade sales experience

3) Preferable with relevant product knowledge

4) Hard working and can work as a team

5) Basic Salary from S$2000-3100 depending on working experience, Commission also payable

6) Basic salary & Commission Payable

7) Staff benefits

8) Call or PM 98899921 for more job details

Responsibility

• Provide customer service
• Upselling of products
• To perform ticket sales transactions and cashiering duties.
• Keep up to date with all product knowledge.
• Handle customer enquiries
• Housekeeping
• Other ad-hoc duties as and when assigned by the management

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

Wecruit Pte Ltd

Sanitary & Lightings Retail shop employing Sales Executive / Sales Assistant

We are inviting motivated individual to join us for Retail Sales position:

1) Preferable with relevant trade sales experience

2) Preferable with relevant product knowledge

3) Hard working and can work as a team

4) Able to work on weekends

5) Basic salary with Commission payable

6) Salary negoiable based on working experience

Call or PM resume to 98899921 for more work details