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Do you want to lead in implementing training programs in the Asia Cluster of a global retail organization? Are you driven by delivering immersive and transformative sales learning experiences that drive the capability of store teams, enabling them to excel in their roles, provide personalized customer experience, and drive the growth of a business? Then look no further!

About the role

AsSales Training Manager, Asia Cluster, you will lead a team of 3 FTE. This role is pivotal in building retail sales capabilities in the cluster, working closely with local stakeholders, as well as the Global Training Team in Copenhagen, bridging the gap between regional and global.

In this role, you will be responsible for empowering our store managers and distributors/partners to possess superior selling skills and harness the power of storytelling to create an enduring and emotional connection to our brand, supporting our purpose to “Give a voice to people’s loves”. Empowering our teams and providing them with the right methods and tools will drive tangible commercial results.

You will foster an inclusive, engaging, and high-performing culture, embedding Pandora’s core values—Dream, Dare, Care, and Deliver —in everything we do.

This is a unique opportunity to further your career within a global, matrixed organization where diverse talent, high impact, and continuous learning are the norm.

What you will do

As the Sales Training Manager, your key responsibilities will include:

• Distributors and O&O retail training: Lead the team training our Owned & Operated retail, as well as our distributors/partners to maintain and elevate sales capabilities in the cluster.
• Training Projects: Leading and managing the team to deliver on training projects and collaborations within timeframes agreed.
• Global Collaboration: Collaborate with key stakeholders in the cluster and in Global Office in Copenhagen, proactively seeking their input and feedback
• Training Impact: Measure training impact on store colleagues through agreed KPIs.
• Strategic Enabling: Champion the role of training as a strategic enabler, articulating its value proposition and demonstrating the return on investment to stakeholders.
• Team Leadership: Organize daily operations with and through your team, acting as the primary point of contact and escalation.
• Cross-Functional Collaboration: Partner with departments and field teams to align and execute sales training
• Culture of Collaboration: Foster continuous improvement through effective communication and teamwork.
• Cluster Scope: The Asia Cluster in Pandora has more than 300 points of sale across 11 countries. The cluster drives Owned and Operated Stores in Japan and Singapore, and mainly work through partners/distributors in the remainder of the operating countries. The Asia cluster represents an amazing growth opportunity for Pandora.

What we’re looking for

We are seeking a collaborative, detail-oriented, and adaptable leader who thrives in dynamic environments and consistently delivers strong results. You are a skilled communicator and problem-solver who can lead a team and build strong relationships across a global organization.

Your profile

• More than 5 years of relevant experience, e.g. as Training Manager, Regional Sales Manager, District Sales Manager, Retail Operations Manager or similar.
• Preferable experience from a global matrix organization with both Owned & Operated retail and distributer/partner network
• Proven leadership experience with strong interpersonal and team development skills.
• Exceptional creativity, innovation and design thinking, with the ability to challenge the status quo
• Strong analytical and data-driven mindset, with the ability to gather and interpret insights to measure training effectiveness and continuously improve outcomes.
• Employ exceptional communication skills to articulate complex concepts, engage stakeholders in training plans and deliver training sessions that are inspiring and impactful.
• Stay at the forefront of emerging trends and breakthroughs in learning theory, instructional design, and technology-enhanced learning to drive innovation in our training practices.
• High proficiency in MS Office Suite (Word, Excel, Powerpoint) and learning management systems
• Collaborative, approachable, and team-oriented mindset.
• Hands-on, solution-oriented, and adaptable to fast-paced environments.
• Strong organizational skills with the ability to prioritize and meet deadlines.

Why join Pandora in Asia?

At Pandora, we’re committed to creating a workplace where people feel supported, trusted, and inspired to grow. Since 2021, we’ve expanded our global workforce by 40% while reducing attrition by 25% —progress made possible by inclusive leadership, strong internal mobility, and a culture that values care, courage, and connection.

We offer a thoughtfully curated suite of benefits to support your wellbeing, growth, and lead the life you love. These include performance-based rewards and access to global leadership development programs. Our culture embraces creativity and individuality, and supports internal mobility.

As part of a company committed to sustainability, diversity, and craftsmanship, you’ll have the platform to lead with purpose and shape the future of a globally recognised brand.

If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site

The icing on the cake

This role offers an opportunity in Singapore, a world-class city known for its innovation, sustainability efforts, and multicultural society — making it the ideal location for Pandora’s regional team.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

At Pandora, we believe that creating an inclusive and diverse workplace and reflecting societal diversity in our customer engagement is essential to delivering on our company purpose: to give a voice to people’s loves. We dedicate ourselves to fostering, cultivating and preserving a culture of inclusion and diversity where everyone feels respected and valued.

Department: Operations

Employment Type: Full Time

Location: APAC-Singapore

As the Director, Sales Training, you will be responsible for directing the design, development, implementation, measurement, and maintenance of sales training programs that effectively support the development needs of Align Technology’s APAC sales team. Training content includes Invisalign and iTero product and industry knowledge, digital workflows for restorative and orthodontic procedures, and selling skills. You will work closely with APAC Sales & Marketing leadership to assess training needs of the commercial teams and collaborate with the Sales Training Operations team to project manage the execution.

In this role, you will…

• Oversee the APAC sales organization training programs to ensure maximum effectiveness of the sales force.
• Establish procedures and guidelines for assessing the quality of training and makes changes if standards are not met or skill or knowledge gaps are identified.
• Direct the design of state of the art, agile training curriculum for the Align product portfolio, reducing the speed to proficiency of Align’s APAC commercial selling teams.
• Understand dental and orthodontic industry-specific trends and landscapes, influencing instructional direction and design where appropriate.
• Work with the Sales Management team to establish and implement a Sales Process and messaging playbook that provides a foundation for coaching and development.
• Collaborate with Sales Training’s operations team to develop a blend of virtual and instructor led training that can be accessed by internal and external sales teams.
• Facilitate introductory and ongoing Invisalign and iTero training to APAC commercial team based on the required proficiency for their role.
• Work closely with and understand the Invisalign and iTero Marketing team strategies, ensuring effective training and execution of related sales tactics, tools, resources, etc.
• Directs ongoing sales force training requirements and objectives for the APAC sales team. Ensures timely updates to course curricula to reflect changes in product offerings and local market demands.
• Co-travel with Align’s commercial teams to become an expert in the Align Digitial Platform.
• Work with Invisalign and iTero Sales & Marketing Management to direct the creation of training programs for APAC sales meetings.
• Create an evaluation strategy that monitors and measures training effectiveness in collaboration with the sales training operations team.
• Continuously analyze APAC sales team performance to evaluate effectiveness of training and design follow-up programs as needed.
• Manage the implementation, delivery, and consistency of execution for training programs led by the field-based sales training teams
• Serves as subject matter expert related to sales training best practices in the digital dental industry and incorporates into APAC sales training strategies and programs at Align
• Manage, coach and develop a team of trainers consistent with their fulfilling their role description and overall value to the business
• Provide oversight, structure, and process to the field sales training (FST) program consistent to performance expectation.
• Stay up-to-date on adult learning and related training and development capability and technological advances
• Manage APAC Sales training budget and ensure that training initiatives and overall program are effective and efficient.

In this role, you’ll need …

• Bachelor’s degree or equivalent required, advanced degree in science or business is preferred
• 10+ years of relevant experience including:
  • Minimum 5+ years sales experience
  • Minimum 2+ years experience leading and managing a team
  • Minimum 3+ years sales training experience
• Experience in pharmaceutical/medical sales training preferred
• Exceptional oral and written communication
• Strong analytical skills. Comprehension of financial reports, documents and statements
• Excellent organizational skills with the ability to manage and prioritize multiple, conflicting projects
• Demonstrated leadership, ability to motivate others and influence without authority
• Creative, self-motivated, team player, customer focused
• Excellent customer-centric communication skills
• Proactive with sharing and developing new ideas
• Self-starter that needs minimal supervision
• Advanced PowerPoint skills
• Project management skills

Join to apply for the Director Sales Training APAC role at Align Technology

14 hours ago Be among the first 25 applicants

Join to apply for the Director Sales Training APAC role at Align Technology

Description

As the

Department: Operations

Location: APAC-Singapore

Description

As the Director, Sales Training, you will be responsible for directing the design, development, implementation, measurement, and maintenance of sales training programs that effectively support the development needs of Align Technology’s APAC sales team. Training content includes Invisalign and iTero product and industry knowledge, digital workflows for restorative and orthodontic procedures, and selling skills. You will work closely with APAC Sales & Marketing leadership to assess training needs of the commercial teams and collaborate with the Sales Training Operations team to project manage the execution.

Key Responsibilities

In this role, you will…

• Oversee the APAC sales organization training programs to ensure maximum effectiveness of the sales force.
• Establish procedures and guidelines for assessing the quality of training and makes changes if standards are not met or skill or knowledge gaps are identified.
• Direct the design of state of the art, agile training curriculum for the Align product portfolio, reducing the speed to proficiency of Align’s APAC commercial selling teams.
• Understand dental and orthodontic industry-specific trends and landscapes, influencing instructional direction and design where appropriate.
• Work with the Sales Management team to establish and implement a Sales Process and messaging playbook that provides a foundation for coaching and development.
• Collaborate with Sales Training’s operations team to develop a blend of virtual and instructor led training that can be accessed by internal and external sales teams.
• Facilitate introductory and ongoing Invisalign and iTero training to APAC commercial team based on the required proficiency for their role.
• Work closely with and understand the Invisalign and iTero Marketing team strategies, ensuring effective training and execution of related sales tactics, tools, resources, etc.
• Directs ongoing sales force training requirements and objectives for the APAC sales team. Ensures timely updates to course curricula to reflect changes in product offerings and local market demands.
• Co-travel with Align’s commercial teams to become an expert in the Align Digitial Platform.
• Work with Invisalign and iTero Sales & Marketing Management to direct the creation of training programs for APAC sales meetings.
• Create an evaluation strategy that monitors and measures training effectiveness in collaboration with the sales training operations team.
• Continuously analyze APAC sales team performance to evaluate effectiveness of training and design follow-up programs as needed.
• Manage the implementation, delivery, and consistency of execution for training programs led by the field-based sales training teams
• Serves as subject matter expert related to sales training best practices in the digital dental industry and incorporates into APAC sales training strategies and programs at Align
• Manage, coach and develop a team of trainers consistent with their fulfilling their role description and overall value to the business
• Provide oversight, structure, and process to the field sales training (FST) program consistent to performance expectation.
• Stay up-to-date on adult learning and related training and development capability and technological advances
• Manage APAC Sales training budget and ensure that training initiatives and overall program are effective and efficient.
  
  

• Bachelor’s degree or equivalent required, advanced degree in science or business is preferred
• 10+ years of relevant experience including:
• Minimum 5+ years sales experience
• Minimum 2+ years experience leading and managing a team
• Minimum 3+ years sales training experience
• Experience in pharmaceutical/medical sales training preferred
• Exceptional oral and written communication
• Strong analytical skills. Comprehension of financial reports, documents and statements
• Excellent organizational skills with the ability to manage and prioritize multiple, conflicting projects
• Demonstrated leadership, ability to motivate others and influence without authority
• Creative, self-motivated, team player, customer focused
• Excellent customer-centric communication skills
• Proactive with sharing and developing new ideas
• Self-starter that needs minimal supervision
• Advanced PowerPoint skills
• Project management skills
  

• Seniority level Director

• Employment type Full-time

• Job function Human Resources
• Industries Medical Equipment Manufacturing

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Now, we’re expanding and on the hunt for future leaders to take their careers to the next level!

• Help plan and carry out strategies to promote brands and grow our clients
• Pick up on real world skills in communication, sales and marketing
• Spearhead projects after progression

• Get to travel for exposure or R&R
• Performance based progression
• Extra bonuses given
• Young, vibrant team culture
• 1-1 mentorship to develop and grow
• Work with your big local clients & international ones
• Experience many team bonding activities together

Sounds like what you are looking for?