3,785 Sales Supervisor jobs in Singapore

Accountabilities:

Team Leadership & Operations

• Supervise and support retail staff in their day-to-day duties.
• Lead by example on the sales floor, ensuring excellent customer service and engagement.
• Assist in training and onboarding of new staff.
• Monitor shift schedules, breaks, and staff deployment to maintain efficiency.

Sales & Customer Service

• Ensure consistent delivery of excellent customer service.
• Handle customer feedback, queries, or complaints promptly and professionally.
• Support the Store Manager in achieving daily and monthly sales targets.
• Promote upselling and cross-selling initiatives among team members.

Store Presentation & Standards

• Ensure visual merchandising and product displays meet brand and promotional guidelines.
• Maintain cleanliness and organisation of the store, including stockrooms and POS areas.
• Monitor store safety, hygiene, and adherence to airport and company security protocols.

Inventory & Stock Management

• Assist in receiving, unpacking, and organizing deliveries.
• Conduct stock counts and help minimize stock loss through proper control procedures.
• Monitor stock levels and coordinate with the Store Manager for timely replenishment.

Cash Handling & Reporting

• Perform POS transactions, refunds, and end-of-day cash reconciliation.
• Ensure accurate daily reporting and assist in sales audits when required.

Requirements

• Proven experience in retail, with at least 1–2 years in a supervisory or team lead role.
• Strong leadership and interpersonal skills.
• Customer-focused mindset with excellent communication skills.
• Ability to work in a fast-paced environment, including weekends and public holidays (based on airport shift rotations).
• Basic knowledge of inventory systems and POS operations.
• Physically fit to manage stock and assist with store setup or replenishment.
• Able to work rotating shifts (including early morning and night shifts if necessary)

*To be successful in role, valid security checks must be completed.

At our Travel Stores, you will help our customer before or after their trip, by assisting them with queries, advice and great service. You will ensure that your team keeps our stores looking there best, replenishing stock, handling deliveries, and creatively merchandising new displays, all whilst remaining a friendly face within the store. Thanks to your great service, wherever our customers are going, you can be sure they will always remember WHSmith.

Job Type: Full-time, Permanent,

Pay: $2, $3,000.00 per month

Benefits:

• Dental insurance
• Employee discount
• Health insurance

Schedule:

• Rotational Shift:

· A shift = 5.45AM*- 3.30PM // 7.00AM - 4.45PM

· B shift = 3.15PM - 1.00AM* // 1.15PM PM // 2.15PM AM*

*Transport provided for odd hours.

Supplemental Pay:

• 13th month salary
• Overtime pay
• Performance bonus

License/Certification:

• Singapore residency (Required)

About us

WH Smith is one of the World's most popular bookseller, newsagent and convenience retailers and is loved by millions of customers who shop in our Stores across the world. But did you know we've been around since 1792 and have over 14,000 employees across the globe, we want everyone to feel welcome and we've lots to celebrate. We continue to grow by putting our customers first and have a strong culture of innovation and entrepreneurialism. Whilst continuing to empower our sustainability promise of Planet, People and Community.

Build rapport and maintain good relationship with

customers.

Must keep workplace hygiene and arrange products in tidy manner

• Ensure racks and shelves are fully stocked

• Customer and market visits

• Planning and achieving sales objective and monthly sales target

• Responsible individual who is diplomatic and possess

strong communication skills

• Self-starter, fast learner and analytical with positive attitude

• Strong demonstration of intellect, self-driven,

resourceful.

• Able to converse with mandarin speaking vendor & customers

• Must be able to work shift

• Must be able to work overtime if needed

• Manage various fruit stalls in Singapore and its employees

• Must be knowledgeable about durians and fruits from various countries and states

• Have knowledge about the pricing and quality of durians and fruits

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers' on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team's performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor's degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing company revenue. You will supervise and coordinate the schedules of the sales representatives to meet and exceed sales quotas.

Responsibilities:

• Understand customer needs and offer solutions and support

• Organize and coordinate sales representatives' schedules

• Research potential leads from business directories, web searches, or digital resources

• Recruit, hire, and train new sales representatives

• Receive and report on all sales leads

• Supervise sales representatives and assistants

• Answer potential customer questions and follow-up call questions

• Work with sales team when closing sales

• Track weekly, monthly, and quarterly performance and sales metrics

• Meet all sales quotas and goals

• Assist sales representatives and team to meet and exceed goals

Qualifications:

• Demonstrated and proven sales results

• Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software

• Focused on customer service

• Excellent verbal and written communication skills

• Persuasive and goal-oriented

• Undertake and perform sales & demonstration, guiding team to achieve business objectives.
• Performing Hands On training to team and junior members
• Train and lead a highly effective team committed to achieving sales targets.
• Manage business development and strategic positioning for products and services.
• Oversee and assist in operational matters.
• Liaise with suppliers and customers to address inquiries and opportunities.
• Research and understudy new products for R&D
• Survey and understanding of the market trends and needs.
• Perform other ad-hoc duties as assigned.

Requirements

• Innovative and Energetic Personality with a Growth Mindset
• Results driven and customer-oriented
• Strong Team Player

Interested Applicants please call us @ to speak with the HR or email us

A leading & growing stably pins & badges manufacturer / exporter in Singapore, Hong Kong, Taiwan and China. We're looking for excellent individuals to join our team :

Job Description:

• Direct control sales activities & lead sales team to achieve assigned teams & group sales targets
• Hire, train, motivate, and advise a team of sales representatives
• Develop skills continuously for hiring, training, and leading team members, and ensure that they are using effective sales tactics to meet sales target objectives.
• Build and expand a network of new customer contacts to grow our customer base.
• Build strong relationships with new customers while maintaining connections with existing customers.

Job Requirement:

• Bachelor's degree in international trade or related fields.
• Good command of written & spoken English & Mandarin.
• 2 years experience in international trade, sales, marketing & OEM procedure.
• With at least 1 year working experience at sales managerial level.
• Good e-Marketing experience and Strong business and marketing senses in gifts & premium or sundry field.
• Language requirements: proficiency in English and Mandarin (to engage with customers and suppliers).
• Good PC knowledge and Proficiency in Microsoft Office.
• Willing to travel China & oversea if require.
• Hardworking, responsible, self-motivated, active & independent and good interpersonal communication skill.
• Training in HK/China/Taiwan if require, station in Singapore.

We offer excellent opportunities to develop, along with a competitive salary, commission and incentive driver.

• Supervise and lead a team of sales representatives to achieve individual and team sales targets.
• Monitor daily sales activities, review performance, and provide feedback and guidance.
• Develop and implement sales strategies, promotions, and campaigns to increase revenue.
• Maintain strong relationships with existing customers while identifying opportunities to acquire new clients.
• Train, motivate, and coach sales staff to improve product knowledge, selling techniques, and customer service.
• Handle escalated customer inquiries and complaints in a professional and timely manner.
• Prepare and analyze sales reports, market trends, and competitor activities.
• Ensure compliance with company policies, procedures, and brand standards.

• Supervise and guide the day-to-day activities of the sales team.
• Set and monitor sales targets for individuals and the team.
• Provide ongoing training, coaching, and performance feedback.
• Develop and implement sales strategies to increase revenue.
• Monitor customer preferences to determine focus of sales efforts.
• Resolve customer complaints and ensure high levels of customer satisfaction.
• Maintain accurate records of sales, customer interactions, and inventory.
• Prepare regular reports on sales performance, trends, and forecasts.
• Collaborate with marketing, product, and logistics teams to support business goals.
• Ensure compliance with company policies, procedures, and ethical standards.

Other Information:

• 5.5 workday a week
• Able to work in public holidays and weekends
• Able to work in rotational shifts
• Good Englisha and computer skills required
• Minimum 1 year relevant work experience required

• Responsible for the entire sales cycle.

• Actively generating new leads and develop new business opportunities.

• Conduct cold calls and face-to-face meetings with clients

• Enjoy interacting and communicating with people, maintain good rapport with existing clients

• Follow-up on leads and sales inquires

• Closing sales and driven to achieve monthly sales target.

• Providing information about services/sales/discounts to businesses/organizations

• Handling customer issues

• Handling urgent calls, emails, and messages when Sales Representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.

• Manage and grow individual sales pipeline

• Follow-up on leads and sales inquires.

• Conduct cold calls and face-to-face meetings with clients

• Any other ad-hoc duties as and when assigned.