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Sales Skills Coach / Trainer
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Skills U
About Skills U: Skills U is reimagining how people and organisations grow together. We are building the world’s leading marketplace for human-centric, adaptive learning. We connect companies with expert trainers, coaches and consultants who deliver the skills that matter most for today and tomorrow. We partner with leading employers and universities to design courses, workshops, and programs that combine technical expertise with human skills, preparing learners for real-world impact.
Overview
You will join a global network of experienced freelance trainers, coaches, and consultants to deliver corporate training projects. You should be passionate about sharing knowledge and developing others. You are outgoing, well organized, a self-starter, empathetic, comfortable coaching and training, and capable of inspiring others. You will join a global team of instructors, trainers, program managers, coaches, and community managers. You should have a solid understanding of your field and extensive experience as an instructor, trainer, or coach. You design and deliver workshops, training, and learning programs (online or in person) in your local market on a project basis, making sales skills practical, relevant, and impactful.
What You Will Do
Prepare and deliver engaging, project-based learning experiences that make sales techniques clear and actionable.
Build, refine, and update learning materials, projects, and assessments to keep pace with evolving sales practices.
Provide one-to-one coaching and constructive feedback, helping learners build confidence in prospecting, client relationships, negotiation, and closing, while applying proven sales methodologies in practice.
Run simulations such as role-plays, pitch practice, and objection-handling scenarios.
Contribute to the Skills U community of trainers, coaches, and program managers, sharing ideas and best practice.
Work with a mix of corporate and university partners, delivering both live online sessions and in-person workshops in your local market.
Highly valued: Leverage your own existing courses, frameworks, or intellectual property where possible, with Skills U providing the platform to scale and monetise your expertise.
The Profile
We Are Looking For Trainers And Coaches Who
Have deep expertise in sales coaching and training, with the ability to simplify complex concepts into actionable steps.
Bring at least 5 years’ experience in sales, coaching, or facilitation. Industry experience in B2B or B2C sales is a strong plus.
Are familiar with established sales methodologies (e.g., SPIN Selling, Challenger, MEDDIC, or Solution Selling) and can integrate them into practical, relevant training.
Are confident presenters who know how to engage and inspire a room.
Can design and adapt learning content, whether leveraging their own courses or developing new ones, to meet real-world needs.
Can deliver practical training in areas such as prospecting, relationship building, negotiation, pitching, and closing deals.
Thrive in dynamic, collaborative environments and care about helping people grow.
Why Join Skills U
Working with Skills U means joining a global network of experts on your own terms. As a freelance trainer or coach, you will have the freedom to choose projects that fit your expertise and availability, while gaining visibility with leading employers and universities.
Flexibility: Work freelance and set your own terms, with opportunities to deliver both online and in-person.
Visibility: Be showcased to companies and universities seeking the very best trainers and coaches, positioning you as a recognised expert in your field.
Scale Your Expertise: Bring your own courses and intellectual property to a broader audience, with Skills U providing the platform to scale and monetise your work.
Global Community: Join a curated network of trainers, coaches, and program managers who share knowledge, collaborate, and support each other.
Impact: Play a direct role in shaping how professionals and organisations build sales capability, strengthen client relationships, and drive growth.
We welcome applications from all backgrounds and are committed to building a diverse, inclusive network of experts.
Job Details
Seniority level: Mid-Senior level
Employment type: Part-time
Job function: Human Resources
Industries: E-Learning Providers
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Promote and sell products, attend to customers, process cash transactions, meet sales targets, and maintain store inventory.

We are seeking a professional Customer Service Agent to join our customer-facing team. As a key member of our department, you will be responsible for providing exceptional service to our clients.

Requirements:

Why This Role?

This is an excellent opportunity to develop your customer service skills and contribute to the success of our organization.

As a Customer Service Agent, you will have the chance to work with a diverse range of clients and develop strong relationships with them.

You will also have the opportunity to learn and grow with our organization, and take on new challenges and responsibilities as you progress in your career.

As a Customer Service Representative, you will provide exceptional customer experience through multiple communication channels. Your role will involve collaborating with internal and external stakeholders to ensure timely closure of invoicing procedures and delivering feedback to enhance tools and processes for improved workflow and customer satisfaction.

• Deliver outstanding customer service
• Follow up on internal and external stakeholders
• Contribute to the improvement of tools and processes
• Prepare quotations and necessary documentation
• Monitor outstanding customer inquiries and payments
• Coordinate with warehouse staff
• Assist customers with ad hoc requests

• Previous experience in sales administration or customer service is beneficial
• Strong interpersonal skills and ability to multitask
• Proficiency in Microsoft Office applications

• Ability to multitask effectively
• Sales and customer engagement expertise
• Excellent communication and interpersonal skills
• Invoicing and administrative proficiency
• Excel and Microsoft Word skills
• Customer relationship management skills

We are seeking a skilled Speech Therapist to join our team. As a Speech Therapist, you will be responsible for conducting comprehensive patient evaluations and developing treatment plans.

Key Responsibilities:

• Conduct thorough assessments of patients' communication skills and develop personalized treatment plans.
• Collaborate with multidisciplinary teams to ensure seamless care delivery and achieve departmental goals.
• Provide high-quality speech therapy services to patients of diverse backgrounds and needs.

Requirements:

• Master's degree in Speech Pathology or equivalent qualification.
• Registration as an Allied Health Practitioner (AHP) or eligibility for registration.
• Strong communication and interpersonal skills, with the ability to work effectively with patients, families, and healthcare professionals.
• A commitment to ongoing learning and professional development, with a focus on staying up-to-date with best practices in speech therapy.

Clinical Support Specialist Role

We are seeking an experienced Clinical Support Specialist to provide expert support during coronary and peripheral Intravascular Lithotripsy procedures.

• Key Responsibilities:

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Specialist. As a key member of our customer service department, you will be responsible for ensuring smooth and accurate order fulfillment and logistics management for overseas distributors.

• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaise with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.

You will also be responsible for monitoring shipment status from worldwide manufacturing sites, updating stakeholders on delivery schedule, and ensuring all deliveries are smoothly made. Additionally, you will prepare and process shipment for letter of credit (LC), arrange export documents, and ensure data accuracy and present LC documents on time. You will monitor transactions and follow up until payment is received.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

We are looking for a strategic connector to help us amplify the social impact across Hatch Academy's programmes. This role coordinates the vital links between our Social Innovation and Accessibility & Inclusion portfolios of the Academy arm, ensuring our programmes run smoothly and cohesively for our learners.

About Hatch

Hatch is a social enterprise built around the mission of unlocking digital’s potential for good, specifically in empowering individuals (Academy) and accelerating businesses (Mediahouse).

At the heart of our work, we care about making a difference in ways that are intentional, transformative, and sustainable.

We are looking for someone who:

• Sees the connections between moving parts and loves bringing order to complexity whilst keeping the human impact front and centre.
• Is a natural coordinator who thrives on making sure nothing and no one gets missed—the person who remembers the details others forget.
• Flourishes in collaborative environments where you're working across different teams, programmes, and communities to create something bigger than the sum of its parts.
• Believes deeply in inclusive education, livelihoods and social innovation, and wants their work to contribute to breaking down barriers in Singapore.
• Enjoys wearing multiple hats—from data tracking to stakeholder calls to programme logistics—and finds satisfaction in the variety.

When writing job descriptions, we are cognisant that each individual brings their own unique set of experiences, strengths and interests to the table. With a foundational level of a “right fit”, we often find ourselves designing roles to fit the candidate where they shine best.

Nonetheless, this is what we would expect the role to encompass:

Reporting Structure : Reports to Head of Academy

You'll be the central hub of the Academy team, keeping our Social Innovation and Accessibility & Inclusion programmes running smoothly and purposefully. Your operational focus means you're hands-on with the day-to-day mechanics that make programmes work. You'll troubleshoot operational challenges, maintain programme databases, and create systems that support meaningful learning experiences.

As the primary liaison between programme teams, community partners, referral organisations, and participants, you're the person stakeholders turn to with questions, concerns, and ideas. Together with the team, we want to bring the best to our Academy programmes.

• Orchestrate programme schedules and resource sharing between Social Innovation and Accessibility & Inclusion teams—think shared venues, equipment, and expertise
• Facilitate regular communication between portfolio teams, ensuring both programmes benefit from each other's insights and innovations
• Keep programme planning meetings productive and action-focused, with follow-through that actually happens
• Coordinate participant recruitment efforts so we're reaching the communities who need these programmes most
• Support programme evaluation activities, gathering the data that helps us understand our real impact

• Be the friendly, knowledgeable voice that community partners and participants reach out to with questions about programmes
• Maintain strong relationships with referral organisations, keeping them informed about participant progress and programme developments
• Work closely with our operations team on logistics, ensuring programmes have what they need when they need it
• Prepare programme materials and communications that speak to people, not bureaucrats
• Coordinate stakeholder meetings and events that bring people together meaningfully

• Manage the nuts and bolts of programme delivery—setup, participant onboarding, timeline monitoring
• Catch potential issues before they become problems, escalating to programme managers when needed
• Keep programme documentation current and useful, maintaining databases that actually help rather than hinder
• Support compliance and quality assurance in ways that protect programme integrity without stifling innovation
• Create operational systems that scale with programme growth

• Compile programme data that tells the real story of our impact for leadership review
• Research emerging best practices and trends that could strengthen our programmes
• Support development of programme proposals and reports that secure continued funding and partnerships
• Facilitate cross-portfolio learning sessions where teams share what's working and what isn't
• Identify practical opportunities for programme integration and operational efficiencies

• Programme coordination and project management fundamentals
• Strong organisational and time management abilities
• Proficiency with data management and basic analysis
• Clear communication and interpersonal skills
• Understanding of social programme contexts and beneficiary needs

• Detail-oriented with strong follow-through
• Ability to work across multiple programmes and priorities
• Collaborative approach with diverse stakeholders
• Proactive problem-solving mindset
• Cultural sensitivity when working with marginalised communities

• Bachelor's degree in social work, public administration, programme management, or related field
• 2-3 years experience in programme coordination or similar role
• Experience working with social programmes or non-profit sector preferred
• Strong written and verbal communication skills

• Growth opportunities into Programme Manager or Assistant Head of Academy roles as you develop expertise
• Opportunities to specialise deeply in Social Innovation or Accessibility & Inclusion
• Development toward leading your own portfolio as programmes expand and evolve
• Cross-functional opportunities within Hatch Academy, from operations to strategy to programme design

• Arrangement: In-person for programmes, otherwise hybrid with at least 3 days in office at The Foundry
• Contract type : Permanent
• Working hours : Full-time preferred, but negotiable

The role of an Assistant Engineer is a pivotal position within the supply chain, requiring a harmonious blend of technical expertise and organizational proficiency.

• Perform regular inventory audits to ensure accuracy of stock records.
• Configure security systems, perform firmware updates, and maintain update logs for optimal performance.
• Monitor and manage stock locations within the warehouse environment.
• Record serial numbers for all incoming shipments to prevent discrepancies.
• Prepare, document, and issue equipment for deployment as per project requirements.
• Maintain optimal stock levels to support operational needs and ensure business continuity.
• Conduct basic faulty item testing and troubleshooting to minimize downtime.
• Packaging and preparing items for delivery to clients/projects in a timely manner.
• Receive, inspect, and verify incoming shipments against delivery orders for accuracy.
• Manage and update the inventory management system (Auto Count System) for real-time data insights.
• Support general documentation and reporting tasks for supply chain operations with precision.

• Minimum Diploma in Engineering, IT, Supply Chain, or related fields for successful candidates.
• Training Provided as part of our commitment to employee development.
• Proficiency in Microsoft Excel and Word applications for efficient task completion.
• Basic technical knowledge in electronics, IT systems, or surveillance devices is advantageous but not mandatory.
• Able to work in a fast-paced store/warehouse environment with minimal supervision.

• Competitive remuneration package with opportunities for growth and advancement.
• Opportunities for professional development through training and mentorship.
• Friendly and supportive work environment with a team-oriented culture.