25 Sales Process jobs in Singapore

Job Responsibilities: -

1) Sales Data Integration & System Setup

• Design and implement systems to retrieve live sales and order data from SAP, Microsoft Dynamics, and order management system.
• Ensure seamless data flow and synchronization between various platforms for real-time visibility in entire sales process.

2) Dashboard Development & Performance Tracking

• Build and maintain interactive dashboards in Power BI, Tableau, or Microsoft Dynamics.
• Develop and maintain interactive dashboards to track performance KPIs such as lead-to-order conversion, order execution status, and service delivery timelines.

3) AI-Driven Sales Process Automation

• Design AI modules for automating sales order processing includes inquiry responses, quotations, certification submission and customer NPS (Net Prompter Score) & customer satisfaction score.
• Collaborate with IT and / or subcontractors to ensure smooth implementation and scalability.

4) Data Analysis & Process Optimization

• Analyze sales data to identify trends, bottlenecks, and opportunities for improvement.
• Present actionable insights to sales leadership for productivity and revenue growth.

5) Project Management & Continuous Improvement

• Gather user feedback and monitor system usage to identify areas for improvement.
• Propose and implement enhancements to the systems of SAP, Microsoft Dynamic, PS Explorer, order management system to improve operational efficiency.
• Conduct training and support sessions for sales teams on new tools and processes.
• Manage operational projects to ensure timely billing and customer satisfaction.

Job Requirements: -

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or related field.
• At least 5 years in business systems, sales operations, or CRM/data analytics.
• Proven experience in automation and AI integration across platforms such as SAP, CRM, StoriX, and PS Explorer, using tools like Power Automate, Azure AI, UiPath, and Python.
• Strong skills in data modeling, visualization, and security, with advanced proficiency in Power BI and experience with Tableau.
• Background in regulated industries (certification, testing, inspection, manufacturing) is a strong plus.

Job Responsibilities: -

1) Sales Data Integration & System Setup

• Design and implement systems to retrieve live sales and order data from SAP, Microsoft Dynamics, and order management system.
• Ensure seamless data flow and synchronization between various platforms for real-time visibility in entire sales process.

2) Dashboard Development & Performance Tracking

• Build and maintain interactive dashboards in Power BI, Tableau, or Microsoft Dynamics.
• Develop and maintain interactive dashboards to track performance KPIs such as lead-to-order conversion, order execution status, and service delivery timelines.

3) AI-Driven Sales Process Automation

• Design AI modules for automating sales order processing includes inquiry responses, quotations, certification submission and customer NPS (Net Prompter Score) & customer satisfaction score.
• Collaborate with IT and / or subcontractors to ensure smooth implementation and scalability.

4) Data Analysis & Process Optimization

• Analyze sales data to identify trends, bottlenecks, and opportunities for improvement.
• Present actionable insights to sales leadership for productivity and revenue growth.

5) Project Management & Continuous Improvement

• Gather user feedback and monitor system usage to identify areas for improvement.
• Propose and implement enhancements to the systems of SAP, Microsoft Dynamic, PS Explorer, order management system to improve operational efficiency.
• Conduct training and support sessions for sales teams on new tools and processes.
• Manage operational projects to ensure timely billing and customer satisfaction.

Job Requirements: -

• Bachelor's degree in Information Systems, Computer Science, Business Administration, Engineering, or related field.
• At least 5 years in business systems, sales operations, or CRM/data analytics.
• Proven experience in automation and AI integration across platforms such as SAP, CRM, StoriX, and PS Explorer, using tools like Power Automate, Azure AI, UiPath, and Python.
• Strong skills in data modeling, visualization, and security, with advanced proficiency in Power BI and experience with Tableau.
• Background in regulated industries (certification, testing, inspection, manufacturing) is a strong plus.

• Business Strategy & Vision: Define business vision and strategic objectives for major process transformation and engineering programs. Develop business cases, quantify ROI and define success metrics.
• Program Management: Lead the end-to-end management of process transformation and engineering programs, ensuring projects are completed on time, within scope, and in accordance with product roadmaps. Drive program execution from initial planning to launch.
• Prioritization: Establish prioritization frameworks that strike the right balance between business impact, level of effort and pragmatism while considering change management implications.
• Cross-Functional Collaboration: Work closely with business stakeholders, engineers, product managers, and other stakeholders to define project/program scope, milestones, and timelines. Ensure effective communication across teams and ensure all parties are aligned on priorities. Hold your partners accountable to deliverables.
• Project Scheduling & Resource Allocation: Create and maintain project plans. Ensure that all resources are being used efficiently and that potential bottlenecks are identified and resolved proactively.
• Risk Management: Identify potential risks and issues that may impact project deadlines, scope, or quality. Develop and implement mitigation plans to address these risks, and ensure the program stays on track.
• Performance Tracking: Monitor and report on key project metrics and deliverables. Provide regular updates to leadership on progress, potential risks, and opportunities for improvement.
• Process Improvement: Continuously evaluate and improve internal processes to enhance team efficiency, reduce time-to-market, and improve overall program success.
• Stakeholder Communication: Serve as the primary point of contact for internal and external stakeholders, ensuring all parties are informed of project status, changes, and issues.
• Technical Proficiency: Define business requirements and work with Product Managers to translate into actionable technical requirements.
• Functional Validation: Ensure the feature/s developed by engineering team meet the intended business goals and user needs. This includes confirming that the feature fulfills the customer or user stories as expected. Work with product managers to ensure that the feature behaves in a way that is intuitive for end users and solves the problem it was designed to address.
• Quality Assurance and Continuous Improvement: Ensure the delivery of high-quality products/features by working with engineering and QA teams to establish testing protocols and quality standards
• Change Management Strategy: Develop and execute a robust change management plan to prepare the organization for transformation, addressing potential resistance and ensuring a smooth transition.
• Enable the Business: Ensure that once the project is complete, the business is fully equipped and enabled to operate in the new way, with clear documentation, training, and support models in place.
• Post-Launch Monitoring and Feedback: Ensure post-launch monitoring and performance evaluations are in place to track the success of the project after it's deployed. Work with engineering and product teams to address any post-launch issues and gather feedback for future iterations.

• Bachelor's degree in Engineering, Computer Science, Mathematics or a related field (Master's degree preferred).
• 8+ years of experience in program or project management within Business Intelligence, Data Engineering or Data Analytics and Software Engineering.
• Ability to think strategically and drive decisions based on data analysis.
• Proven experience leading cross-functional teams to deliver complex projects with process and technical implications.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strong organizational skills and attention to detail, with the ability to prioritize multiple tasks effectively.
• Ability to handle ambiguity and manage competing priorities.

• Hands-on experience with SQL, analytical tools (e.g., Business Objects, Tableau).
• Experience working with data and quality assurance teams to improve data quality, consistency, and security.
• Strong knowledge of project management tools and methodologies (e.g., Agile, Scrum, Waterfall).

We are seeking a highly organized and detail-oriented Sales Admin Assistant to join our team. As a key member of our sales support team, you will play a critical role in ensuring the smooth operation of our sales functions.

Your primary responsibilities will include creating sales orders, purchase orders, and delivery orders in our internal accounting system. You will also be responsible for following up and tracking various metrics related to sales and projects, as well as supporting the finance team with information needed for invoicing matters.

In addition, you will help maintain and optimize the sales team's processes, including housekeeping contact records in the CRM system, knowledge base, document repository, and executing sales campaigns as required by the Business Development team.

To succeed in this role, you should possess a strong degree from business or marketing disciplines, have an open mind-set to learn new things, and demonstrate a can-do attitude. You should also be keen-eyed for details, meticulous, and strong in optimizing processes.

Furthermore, you should be sensitive to numbers, comfortable with medium to slightly complex calculations, and able to use formulas in Excel. Proficiency in using office productivity suites, such as Word, Excel, and PowerPoint, is also essential. Initiative-taking and ability to work independently with minimal supervision are also required skills.

The Sales Operations Management Assistant plays a vital role in supporting the Sales Operations Manager in ensuring seamless sales processes. This position requires strong organizational skills, attention to detail, and proficiency in MS Office, particularly Excel.

• Support the Sales Operations Manager in daily operational and administrative tasks.
• Assist with the preparation, tracking, and management of sales reports, dashboards, and forecasts.
• Maintain and update CRM systems, ensuring data accuracy and completeness.
• Coordinate with cross-functional teams (Sales, Marketing, Finance, Operations) to streamline workflows.
• Monitor sales performance metrics and highlight variances to targets.
• Help prepare proposals, presentations, and sales documentation.
• Support process improvements to increase the effectiveness and efficiency of the sales team.
• Assist in onboarding and training new sales team members on tools and processes.

• Diploma/Degree in Business Administration, Sales, Marketing, or a related field.
• Prior experience in sales operations, sales support, or administrative coordination is highly valued.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

• Competitive salary package.
• Opportunities for career growth and professional development.
• A collaborative and supportive work environment.
• Exposure to cross-functional business operations.

International Sales Operations Leader

We are seeking a highly skilled International Sales Operations Leader to drive strategic initiatives and optimize sales processes. The successful candidate will oversee international sales operations, including quotation generation, discount approvals, order packaging, and deal documentation.

• This role requires strong leadership skills to manage distributed teams across regions, fostering collaboration and continuous improvement.
• The ideal candidate will have expertise in CRM systems, deal structuring, quoting, and revenue operations, with 10+ years of experience in sales operations or related roles within enterprise software or technology.
• A process-focused leader with excellent analytical and communication skills will thrive in this role, driving operational efficiency and ensuring smooth deal execution.

1. Lead the sales support team across Asia, ensuring alignment, performance, and professional development.
2. Oversee opportunity data accuracy in CRM systems and deal dashboards, ensuring reliable sales forecasting.
3. Drive strategic initiatives to optimize sales processes, including CPQ workflow approvals and partner deal programs.

• CRM expertise
• Revenue Management
• Sales Support
• Salesforce
• Sales Process
• Workflow Management
• Sending quotes
• Sales Operations
• Deal flow preparation of quote

This is an exciting opportunity for a seasoned sales operations professional to join our team and drive growth through strategic initiatives and process optimization.

">Role Overview – Sales Process Enhancement Specialist

We are seeking a highly organized and detail-oriented professional to support our sales team in driving operational excellence, process efficiency, and revenue growth. This role will serve as the backbone of the sales function, ensuring smooth coordination across teams, accurate reporting, and continuous improvement of sales processes.

• Sales Operations Support: Assist in the development, implementation, and optimization of sales processes, tools, and systems. Coordinate daily operations between sales, marketing, and other cross-functional teams to ensure alignment. Manage CRM updates, ensure data accuracy, and generate regular performance reports.
• Performance Tracking & Reporting: Develop and maintain dashboards to monitor sales metrics (pipeline, revenue targets, conversion rates, etc.). Provide analysis and insights to support decision-making and identify growth opportunities.
• Process Improvement & Compliance: Identify bottlenecks and recommend improvements to streamline workflows. Ensure sales activities comply with internal policies and external regulations. Support the adoption of best practices across the sales organization.
• Coordination & Communication: Act as a liaison between sales leadership and frontline sales teams. Organize and coordinate sales meetings, trainings, and quarterly reviews. Facilitate effective communication of priorities, goals, and initiatives.

• Bachelor's degree in Business Administration, Sales, Marketing, or related field. 2–4 years of experience in sales operations, sales coordination, or business operations. Experience with sales performance tools.
• Strong analytical and problem-solving abilities with attention to detail. Excellent organizational skills; able to manage multiple priorities in a fast-paced environment. Advanced proficiency in MS Excel/Google Sheets; familiarity with reporting/BI tools a plus. Strong communication and interpersonal skills to work effectively across teams. Self-motivated, adaptable, and capable of working independently and collaboratively.
• Preferred: Knowledge of sales forecasting and pipeline management. Experience in project coordination or process improvement initiatives. Ability to work with cross-border or regional sales teams.

• Competitive salary and performance-based incentives.
• Opportunities for career advancement within sales operations and management.
• Dynamic and collaborative work environment with global exposure.
• Training and development programs to strengthen professional skills.

This is an exciting opportunity for a motivated and results-driven professional to join our team and contribute to driving sales success.

The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. We work in an atmosphere where individuals take ownership and have significant impact on the final product. We are a dynamic team within Apple’s Worldwide Sales organization, Data Solutions & Initiatives—focused on driving innovation through product design, engineering, process transformation and portfolio management for our internal Apple customers. In our startup-like environment, we move quickly, experiment boldly, and expect our team to take full ownership of what they deliver. We’re growing our team’s presence in Singapore and are seeking a strategic Engineering Program Manager to define and drive the business vision for critical process transformation and engineering initiatives. In this role, you will shape the business strategy and outcomes for major programs while managing their execution through direct and cross-functional teams.

You will partner with business stakeholders to identify strategic opportunities, define the business case for process transformation and engineering investments, and translate business objectives into executable process and engineering programs. As a business strategist and hands-on program leader, you'll ensure that business and engineering efforts deliver measurable business value and align with organizational goals. Regular international travel is required, as in-person collaboration is critical to understanding local workflows and ensuring practical, scalable process design. Additionally, flexibility to work across different time zones to support, and collaborate with globally distributed stakeholders is essential. This role requires a unique blend of business acumen, strategic thinking, and program execution expertise. You'll serve as the bridge between business strategy, process transformation and engineering execution, personally driving programs that deliver real business impact. While this is a manager-level position, you'll initially focus on direct program leadership with a plan to build a team as the portfolio grows. This is a high-visibility opportunity to lead innovative process, data and technology transformation efforts that power critical decision-making and platform evolution across a complex, globally distributed ecosystem and stakeholder base.

• Business Strategy & Vision: Define business vision and strategic objectives for major process transformation and engineering programs. Develop business cases, quantify ROI and define success metrics.
• Program Management: Lead the end-to-end management of process transformation and engineering programs, ensuring projects are completed on time, within scope, and in accordance with product roadmaps. Drive program execution from initial planning to launch.
• Prioritization: Establish prioritization frameworks that strike the right balance between business impact, level of effort and pragmatism while considering change management implications.
• Cross-Functional Collaboration: Work closely with business stakeholders, engineers, product managers, and other stakeholders to define project/program scope, milestones, and timelines. Ensure effective communication across teams and ensure all parties are aligned on priorities. Hold your partners accountable to deliverables.
• Project Scheduling & Resource Allocation: Create and maintain project plans. Ensure that all resources are being used efficiently and that potential bottlenecks are identified and resolved proactively.
• Risk Management: Identify potential risks and issues that may impact project deadlines, scope, or quality. Develop and implement mitigation plans to address these risks, and ensure the program stays on track.
• Performance Tracking: Monitor and report on key project metrics and deliverables. Provide regular updates to leadership on progress, potential risks, and opportunities for improvement.
• Process Improvement: Continuously evaluate and improve internal processes to enhance team efficiency, reduce time-to-market, and improve overall program success.
• Stakeholder Communication: Serve as the primary point of contact for internal and external stakeholders, ensuring all parties are informed of project status, changes, and issues.
• Technical Proficiency: Define business requirements and work with Product Managers to translate into actionable technical requirements.
• Functional Validation: Ensure the feature/s developed by engineering team meet the intended business goals and user needs. This includes confirming that the feature fulfills the customer or user stories as expected. Work with product managers to ensure that the feature behaves in a way that is intuitive for end users and solves the problem it was designed to address.
• Quality Assurance and Continuous Improvement: Ensure the delivery of high-quality products/features by working with engineering and QA teams to establish testing protocols and quality standards
• Change Management Strategy: Develop and execute a robust change management plan to prepare the organization for transformation, addressing potential resistance and ensuring a smooth transition.
• Enable the Business: Ensure that once the project is complete, the business is fully equipped and enabled to operate in the new way, with clear documentation, training, and support models in place.
• Post-Launch Monitoring and Feedback: Ensure post-launch monitoring and performance evaluations are in place to track the success of the project after it’s deployed. Work with engineering and product teams to address any post-launch issues and gather feedback for future iterations.

• Bachelor's degree in Engineering, Computer Science, Mathematics or a related field (Master's degree preferred).
• 8+ years of experience in program or project management within Business Intelligence, Data Engineering or Data Analytics and Software Engineering.
• Ability to think strategically and drive decisions based on data analysis.
• Proven experience leading cross-functional teams to deliver complex projects with process and technical implications.
• Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
• Strong organizational skills and attention to detail, with the ability to prioritize multiple tasks effectively.
• Ability to handle ambiguity and manage competing priorities.

• Hands-on experience with SQL, analytical tools (e.g., Business Objects, Tableau).
• Experience working with data and quality assurance teams to improve data quality, consistency, and security.
• Strong knowledge of project management tools and methodologies (e.g., Agile, Scrum, Waterfall).

Apple is an equal opportunity employer that is committed to inclusion and diversity, and thus we treat all applicants fairly and equally. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Senior Executive, Sales Process & System Analyst
Responsibilities and requirements for the role.
Responsibilities
Sales Data Integration & System Setup: Design and implement systems to retrieve live sales and order data from SAP, Microsoft Dynamics, and the order management system. Ensure seamless data flow and synchronization between various platforms for real-time visibility in the entire sales process.
Dashboard Development & Performance Tracking: Build and maintain interactive dashboards in Power BI, Tableau, or Microsoft Dynamics. Develop and maintain dashboards to track KPIs such as lead-to-order conversion, order execution status, and service delivery timelines.
AI-Driven Sales Process Automation: Design AI modules for automating sales order processing, including inquiry responses, quotations, certification submission, and customer NPS (Net Promoter Score) & customer satisfaction score. Collaborate with IT and/or subcontractors to ensure smooth implementation and scalability.
Data Analysis & Process Optimization: Analyze sales data to identify trends, bottlenecks, and opportunities for improvement. Present actionable insights to sales leadership for productivity and revenue growth. Gather user feedback and monitor system usage to identify areas for improvement. Propose and implement enhancements to systems such as SAP, Microsoft Dynamics, PS Explorer, and the order management system to improve operational efficiency. Conduct training and support sessions for sales teams on new tools and processes. Manage operational projects to ensure timely billing and customer satisfaction.
Qualifications
Bachelor’s degree in Information Systems, Computer Science, Business Administration, Engineering, or a related field.
At least 5 years in business systems, sales operations, or CRM/data analytics.
Proven experience in automation and AI integration across platforms such as SAP, CRM, StoriX, and PS Explorer, using tools like Power Automate, Azure AI, UiPath, and Python.
Strong skills in data modeling, visualization, and security, with advanced proficiency in Power BI and experience with Tableau.
Background in regulated industries (certification, testing, inspection, manufacturing) is a strong plus.
#J-18808-Ljbffr