6,089 Sales Coordination jobs in Singapore

Job Title: Sales Business Coordinator

About the Role:

We are seeking a highly motivated and organized individual to assist in sales coordination for our Steel Department. The successful candidate will be responsible for assisting salespersons with sales tasks, processing customer/supplier orders, managing inventory, and monitoring outstanding shipments.

Key Responsibilities:

• Assist salespersons with sales tasks such as shipping documentation, invoicing, packing lists, and negotiations.
• Process customer/supplier orders, track shipments, and manage inventory.
• Maintain accurate records of sales and purchase data.
• Ensure timely and efficient delivery of goods.

Required Skills and Qualifications:

To succeed in this role, you will need excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You should also have experience with inventory management, sales coordination, and supply chain management.

What We Offer:

As a valued member of our team, you will receive comprehensive training and support to help you excel in your role. We offer a competitive salary, opportunities for career growth, and a dynamic work environment.

Tell Us About Your Skills:

We encourage you to highlight your relevant skills and qualifications in your application. Please ensure that your resume is up-to-date and tailored to this role.

1. Assisting in full spectrum of shipping documentation, invoicing, packing list preparation, L/C negotiation, certificate of origin, bill of lading, etc.
2. Process customer and supplier orders, monitor and track outstanding shipments.
3. Manage inventory, update sales and purchase data in order system.

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore Top Reasons to work with TDCX

Attractive remuneration, great perks, and performance incentives

Comprehensive medical, insurance, or social security coverage

World-class workspaces

Engaging activities and recognition programs

Strong learning and development plans for your career growth

Positive culture for you to #BeMore at work

Easy to locate area with direct access to public transport

Flexible working arrangements

Be coached and mentored by experts in your field

Join a global company, winner of hundreds of industry awards

What is your mission?

Build strong relationships with customers by providing best-in-class customer experience identifying opportunities to improve their performance

Partner with different departments to assist better for customers

Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

Own all aspects of the talent brand campaign to ensure client objectives are met, from making recommendations on target audiences to proving ROI through campaign insights

Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met

Support customer communication and education including a best-in-class experience and ad hoc education needs

Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.

Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.

Strong time management skills and motivation to exceed expectations

Enjoy working in a fast-paced environmentand be able to balance multiple tasks at the same time

Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones

Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.

TDCX's smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.

Visit for more info.

Job Responsibilities and Duties:

• Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
• Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
• Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
• Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
• Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
• Other ad hoc tasks as required

Requirements:

• Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
• Candidates with more experience will be considered for more a senior role
• Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
• Excellent communication, negotiation, and relationship management skills.
• A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment
• Ability to work collaboratively across functions, yet independently

Job Responsibilities and Duties:

• Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements
• Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants
• Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
• Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively
• Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
• Other ad hoc tasks as required

Requirements:

• Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
• Candidates with more experience will be considered for more a senior role
• Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
• Excellent communication, negotiation, and relationship management skills.
• A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment
• Ability to work collaboratively across functions, yet independently

Key Responsibilities

• Maintain client relationships, identify deeper client needs, effectively drive conversions, and increase gross profit.
• Allocate resources effectively; oversee key client projects including execution, quality assurance, and final delivery.
• Assign tasks within the project team reasonably; assist in resolving issues and conflicts during cross-departmental collaboration.
  Maintain strong client relationships and uphold the company's and industry's brand reputation.

Resource Enablement

• Curate and contextualize case studies, playbooks, and benchmarks for international teams.

• Lead training sessions to train local teams on HQ best practices, platforms and case studies.

• Train HQ teams on creating case studies that can be used for international markets and to receive and score case studies from teams.

Strategic Mentorship

• Strategically collaborate with internal experts to surface best practices and past learnings that can strengthen client conversations and pitches.

• Leverage knowledge to ensure client work in SEA reflects HQ standards while remaining relevant to local markets

Company Description

foodpanda is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We're looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team, with a focus on restaurant partners. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence.

Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda's SMB restaurant partners with our proprietary learning tools

Marketing

• Work with foodpanda's Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB restaurant partners on the foodpanda marketing suite to grow on the foodpanda platform

Operations

• Work with foodpanda's Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices

Ad-Hoc Projects

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities

Qualifications

• Minimum 1 year of experience in a client-facing role (restaurant, FMCG, tech, e-commerce, or related industries)
• A keen sense for customer behaviour, and how content quality affects purchasing decisions
• An analytical mindset with a penchant for seeking opportunities within data patterns
• Job ownership is an important part of our company culture, thus structure and discipline are optimal traits in the ideal hire
• Intermediate proficiency in Microsoft Excel & PowerPoint is preferred

Additional Information

• A dynamic and challenging working environment with a steep learning curve
• Responsibility from day one in the leading food delivery company in the world
• The opportunity to be part of a happy, high functioning and smart team
• Periodic fun, engaging company events & team activities
• A company committed to developing you personally and professionally.
• A vibrant and international team with diverse backgrounds from all over the world
• A culture that empowers you to take full ownership of your work and career

• Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise.
• Gain access to decision makers and influences to drive growth and increased SOW for the assigned accounts.
• Be familiar with the commercial agreement and fully understand all parties' duties & rights. Lead all related commercial negotiations based on internally aligned positions.
• Build great confidence throughout assigned accounts' organization, by spreading the word on the value and work we have delivered via WBR, MBR, QBR, etc.
• Ensure business objectives are aligned with commercial goals and objectives.
• Stay close and have a deep understanding of assigned accounts' business models and operations, supply chains.
• Collaborate proactively with cross-functional teams, i.e. internal and external stakeholders, to ensure customers' current and future needs are met.
• Extract and analyze all relevant data and metrics to track performance and identify areas for improvement.
• Develop a deep understanding on the chain of thoughts and logic deploy by customers that may impact overall business objectives.

Requirements

• Tertiary education in any discipline
• 4-6 years of experience in key account management or a related field, with at
  
  least 2 years in the logistics industry.
• Strong negotiation and communication skills.
• Strong analytical skills and experience with sales data and metrics.
• Ability to work collaboratively with cross-functional teams.
• Ability to build and maintain strong relationships with customers and key stakeholders.
• Strong attention to detail and organizational skills.
• Ability to adapt to changing priorities and business needs.