875 Sales Account Management jobs in Singapore

Account Managers combine deep industry knowledge, senior relationship building skills and a solutions-based, consultative-selling approach to deliver client based revenue and sales growth. The major goal is to focus on retention of existing clients and the current revenue streams, building new revenue streams through the expansion of FICO Solutions, and enhanced client satisfaction.

The role includes collaborating with clients and virtual teams to research, shape, and drive solution engagements from identification to close at both new and existing accounts. By combining these competencies with strong thought leadership, this role defines and executes an effective business plan involving the sale of FICO Platform, Scoring and Software solutions.

The territory includes Hong Kong and Vietnam.

Responsibilities:

• Will focus on the sales of FICO platform and software solutions.
• Serves as the senior relationship executive for an account managing both client and virtual teams including sales, pre-sales, technology, and PS delivery groups to deliver client satisfaction and revenue growth.
• Actively engages in and pursues the direct sale of FICO solutions to drive towards the successful negotiation and close of assigned business.
• Generates, qualifies and converts new leads through networking and prospecting and executing sales campaigns at existing accounts and in new territories.
• Simultaneously manages the end-to-end delivery of multiple sales engagements from pipeline development through contract negotiations.
• Acts as a representative of FICO at industry conferences and association meetings.
• Maintains in-depth knowledge of FICO's Platform and Solutions offerings.
• Leverages the above details, and knowledge of FICO's core competencies in analytics, software and data to build highly credible relationships with assigned client group(s).
• Work closely with Presales to Identify and translate client-based needs into compelling solutions (via pre-sales) that drive tangible and significant client value (ROI)
• Able to work remotely and independently.

Desired Skills and Experience

• Demonstrated success structuring and selling complex, enterprise software solutions to large clients in financial services/banking.
• Strong understanding of transaction-based, SaaS and cloud-based solution offering.
• Knowledge or experience in Consumer Lending, Credit Risk, Account Management, Retail Banking and Fraud.
• Ability to craft compelling a comprehensive client business plan. Demonstrated ability to craft and sell multi-million dollar client value propositions to "C-suite" executives. Direct experience in selling solutions which either significantly expands the footprint of existing offerings or bundle offerings into a larger solution sale.
• Ability to identify new business opportunities.
• Expert understanding of market trends and specific needs/issues of target clients, coupled with the demonstrated capacity to establish linkages between these needs and FICO offerings.
• Strong understanding of solution delivery requirements to ensure early identification of opportunities outside of traditional offerings.
• Entrepreneurial style, drive and sense of urgency, coupled with the ability to work well with others as part of a solution team. Strong problem-solving and influencing skills. Ability to close deals with the highest possible value proposition.
• Excellent communication, professional presentation and process/organizational skills, as well as strong creative orientation and the ability to craft innovative solutions.
• Strong executive presence and professional image.
• Proven ability to deliver financial results and outstanding client satisfaction.
• Able to apply a disciplined sales structure to complex deals with varying close cycles.

Personal Characteristics

Motivation

• Likes fast pace; high level of daily activity
• Love the chase; then the win
• Independent; likes autonomy/will reject micromanagement
• Pride in company, quality of integrated solution
• Outcome oriented; doesn't confuse activity/productivity
• Won't rest on laurels; driven to perform again and better

Influence

• Confident; persuasive
• Selling style is competent, yet forceful
• Aggressively pursues business; seeks out opportunities others miss
• Candid; sometimes outspoken about internal obstacles

Work Style

• Constant juggler of priorities, work demands and changes in plans
• Very conscientious about follow through and commitments – accomplishes more through quality of delivery
• Embraces accountability
• Disciplined, yet adaptable to pressing demands

Relationship

• Works relationships - aware of who can help make progress
• Builds reputation - clients come first - available and responsive
• Strong communicator - conveys information clearly which others value

Thought Process

• Discerning, accounts (both needs & people) are strategized
• Strives for knowledge - utilizes information to build case for need, problem resolution, leading to purchase
• Like business, enjoys the strategy and the "hunt"
• Can understand & work "pipeline"

Responsibilities
Grow, nurture and support our existing merchants by building long-term relationships, identify and address ever-changing business needs and requirements.
Brainstorm and pilot new initiatives to drive product usage and customise product offering for our Key Merchants.
Experience collaborating with cross-functional teams such as product, payment technology, and customer success to deliver tailored solutions.
Work cross-functionally with internal stakeholders and external vendors to investigate and resolve any complex issues timely and effectively.
Analytical mindset with the ability to interpret performance data and translate insights into actionable growth strategies.
Other ad hoc tasks as required.
Requirements
Relevant academic qualification with proven experience (3+ years) in Account Management, preferably within the FinTech, payments, or financial services sector.
Candidates with more experience will be considered for a more senior role.
Strong understanding of both offline merchant ecosystems (e.g., retail stores using physical point-of-sale terminals) and eCommerce platforms.
Excellent communication, negotiation, and relationship management skills.
A creative and flexible individual who can multi-task and handle pressure in a fast-paced and changing environment.
Ability to work collaboratively across functions, yet independently.
Seniority level
Executive
Employment type
Full-time
Job function
Sales, Business Development, and Customer Service
#J-18808-Ljbffr

WE ARE HIRING

FOR OUR SAFETY TRAINING CENTRE IN TUAS, SINGAPORE

RELYON ASIA is a member of RelyOn Global, with headquarter in Copenhagen, Denmark who today are recognized as the world's largest provider of specialist safety training for the offshore, maritime and renewable industries. Each year, we provide the most realistic and valuable training to thousands of employees from the energy and shipping industries.

Position Title: Customer Relations and Admin Executive (CRE)

We are seeking a detail-oriented and organized individual to join our team as the Customer Relations and Admin Executive (CRE) at our safety training centre in Tuas, Singapore. If you have excellent administrative and service excellence skills, strong communication skills, and a passion for contributing to the smooth operation of a dynamic training environment, we welcome and encourage you to apply for this position.

Job Function

Reporting to the Team Leader, the CRE will play a key role in supporting the administrative functions of the training centre as well as carrying out the role as the Ambassador of the organization in providing services to our respected clients and participants attending safety training. This position involves handling a variety of administrative tasks to ensure the efficient operation of the centre.

Job Responsibilities:-

• Provide administrative support to the training & operations and commercial department as needed.
• Assist with the coordination of training sessions, including training preparation, logistics arrangements, and training confirmation.
• Support team members with clerical tasks, including data entry and maintaining administration filing systems.
• Maintain accurate records and databases, including student attendance, course evaluations, and equipment inventory.
• Manage direct inquiries from clients at Centre and provide information about training programs and services.
• Collaborate with other team members on special projects and initiatives.
• Handle ad-hoc tasks and projects as assigned by the Team Leader.

Job Requirements:-

• Minimum Diploma in Business Administration or a related field.
• More than 2 years of administrative experience.
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint) and a willingness to learn new software.
• Excellent organizational skills and a proactive approach to problem-solving.
• Strong written and verbal communication skills with attention to detail.
• Highly motivated, adaptable, and eager to contribute to a collaborative team environment.
• Ability to prioritize tasks, manage time effectively, and work with minimal supervision

Eligibility : Open for Singapore Citizen Only

If you are ready to kick-start your career as the Customer Relations and Admin Executive and be part of a dynamic team, we encourage you to apply today

Job Types: Full-time, Permanent

Pay: From $2,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Professional development

Work Location: In person

Get AI-powered advice on this job and more exclusive features.

Main Duties and Key Responsibilities:

• Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
• Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
• Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
• Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
• In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
• Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
• Assist in other duties assigned by the Marina Director.

Job Requirements:

• Preferably a degree holder.
• Able to work on weekends and public holidays.
• Possess nautical knowledge or the willingness to acquire it.
• Have a positive and cheerful disposition with an open and proactive work attitude.

Entry level

Full-time

Administrative and Customer Service

Industries: Hospitality and Maritime Transportation

• Leading Education Platform in South East Asia
• Attractive Remuneration Package

Responsibilities:

• Deliver professional customer service to hotline calls and front desk walk-ins.
• Be the first point of touch with customers.
• Handle and resolving customers enquires and feedbacks.
• Ensure that complaints are monitored and resolved.
• Able to handle emergency situations/complains appropriately should the situation arises.

Requirements:

• Diploma in all disciplines of study.
• Candidates with experience in retail/hotel/tourism industry encouraged to apply.
• Ex Cabin Crew welcome to apply too.
• Good communication skills and customer service orientated attitude
• Ability to liaise with English & Chinese speaking clients is essential.

Overview

Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to customer enquiries through multiple communication channels, delivering a consistently professional, empathetic, and efficient customer experience that upholds Eu Yan Sang Singapore’s brand reputation and image. You will support CRM administrative tasks, such as maintaining and updating member records, assisting with loyalty program adjustments, and coordinating membership-related requests. Additionally, you will function as a bridge between customers and our in-house Traditional Chinese Medicine (TCM) or product experts to help address detailed product-related enquiries. This role partners closely with internal stakeholders to ensure prompt and effective resolution of customer feedback, supporting our mission of providing trusted wellness solutions to the community.

Key Responsibilities:

• Handle customer enquiries across all sales channels and platforms (retail, e-commerce, wholesale, e-marketplaces, social media).
• Respond to customers via hotline, email, WhatsApp, and social messaging tools promptly and professionally.
• Answer product-related queries and liaise with in-house TCM/product experts to convey accurate information to customers.
• Maintain and update customer and member records, including changes of address, contact details, loyalty points adjustments, and other membership-related data.
• Support Customer Relations Senior Executive and Assistant Manager in executing customer experience initiatives.
• Work closely with internal teams (e.g., Product Quality, E-commerce, Retail Operations, Warehouse) to resolve customer queries and issues end-to-end.
• Manage customer feedback and complaints with empathy, patience, and professionalism, ensuring fair and satisfactory resolution.
• Uphold the brand reputation and image of Eu Yan Sang Singapore through consistent, courteous, and knowledgeable customer interactions.
• Maintain accurate records of customer interactions and escalate complex or unresolved issues when necessary.
• Contribute to process improvement initiatives for customer service operations and CRM administration.
• Perform any other ad-hoc duties as assigned by the reporting manager(s).

• 2–3 years of experience in customer service or customer relations roles, preferably in retail, consumer goods, or e-commerce environments.
• Proficient in both written and spoken English and Mandarin to effectively communicate with a diverse customer base.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Mature, even-tempered, and able to remain calm and professional under pressure.
• Good organizational, problem-solving, and administrative skills with attention to detail.
• Ability to work effectively with cross-functional teams.
• Familiarity with Microsoft Office applications and customer service/CRM systems.
• Able to work both independently and as part of a team in a dynamic environment.
• Flexible and adaptable to business needs and operational changes.

We regret that only shortlisted candidates will be notified.

• Associate

• Full-time

• Customer Service and Administrative

• Health, Wellness & Fitness

Get notified about new Customer Relations Executive jobs in Singapore, Singapore .

Level up your career in a rapidly growing industrial solutions company

• Up to $3000

• Central, 5min from MRT

• Perm and stable role

• AWS + VB

Scope:

• Provide admin support to internal departments

• Basic bookkeeping, data entry and filing

• Process invoice, delivery order, and follow up on pending payments

• Connect with customers and grow business

Requirements:

• Strong verbal and communication skills

• No exp ok, learn on the go

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to apply97(ADD)

EA License: 04C3537 | Talentvis Singapore

EA Personnel: R | Dave Chew

Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to customer enquiries through multiple communication channels, delivering a consistently professional, empathetic, and efficient customer experience that upholds Eu Yan Sang Singapore's brand reputation and image.

You will also support Customer Relationship Management (CRM) administrative tasks, such as maintaining and updating member records, assisting with loyalty program adjustments, and coordinating membership-related requests. Additionally, you will function as a bridge between customers and our in-house Traditional Chinese Medicine (TCM) or product experts to help address detailed product-related enquiries. This role partners closely with internal stakeholders to ensure prompt and effective resolution of customer feedback, supporting our mission of providing trusted wellness solutions to the community.

Key Responsibilities:

1. Handle customer enquiries across all sales channels and platforms (retail, e-commerce, wholesale, e-marketplaces, social media).
2. Respond to customers via hotline, email, WhatsApp, and social messaging tools promptly and professionally.
3. Answer product-related queries and liaise with in-house TCM/product experts to convey accurate information to customers.
4. Maintain and update customer and member records, including changes of address, contact details, loyalty points adjustments, and other membership-related data.
5. Support Customer Relations Senior Executive and Assistant Manager in executing customer experience initiatives.
6. Work closely with internal teams (e.g., Product Quality, E-commerce, Retail Operations, Warehouse) to resolve customer queries and issues end-to-end.
7. Manage customer feedback and complaints with empathy, patience, and professionalism, ensuring fair and satisfactory resolution.
8. Uphold the brand reputation and image of Eu Yan Sang Singapore through consistent, courteous, and knowledgeable customer interactions.
9. Maintain accurate records of customer interactions and escalate complex or unresolved issues when necessary.
10. Contribute to process improvement initiatives for customer service operations and CRM administration.
11. Perform any other ad-hoc duties as assigned by the reporting manager(s).

Qualifications, Skills and Knowledge

• Diploma or equivalent qualification preferred.
• 2–3 years of experience in customer service or customer relations roles, preferably in retail, consumer goods, or e-commerce environments.
• Proficient in both written and spoken English and Mandarin to effectively communicate with a diverse customer base.
• Strong interpersonal and communication skills with a customer-focused mindset.
• Mature, even-tempered, and able to remain calm and professional under pressure.
• Good organizational, problem-solving, and administrative skills with attention to detail.
• Ability to work effectively with cross-functional teams.
• Familiarity with Microsoft Office applications and customer service/CRM systems.
• Able to work both independently and as part of a team in a dynamic environment.
• Flexible and adaptable to business needs and operational changes.

We regret that only shortlisted candidates will be notified.

Job Purpose

The Customer Relations Assistant is responsible for managing and ensuring the smooth operation of the Slot Machines Room, maintaining high standards of customer service, and adhering to all security protocols. This role involves handling cash transactions, ensuring compliance with internal auditing standards for ISO certification, and meeting revenue targets for slot machine takings. The Assistant will perform cashiering duties, including cash float management, and facilitate accurate cash exchanges for players.

Additionally, the role requires regular checks for counterfeit notes, ensuring the proper functioning of slot machines, and filing incident reports when necessary. The Customer Relations Assistant will also support shift transitions, cash handling processes, and other duties as assigned to maintain operational efficiency and contribute to the overall customer experience.

Main / Key Responsibilities

1. Operation of the Slot Machines Room
2. Ensure all security measures are adhered to and to be in proper dress code in the Slot Machines Room at all times
3. Responsible for internal auditing for ISO purposes
4. Meeting target for slot machine takings

5. Cash Handling

6. Ensure all cash transactions are handled properly and in compliance.

7. In charge of cashiering duties.

Required Skills and Qualifications:

• Minimum with Secondary School qualifications.
• Relevant experience in Customer Service would be advantageous.
• Having some experience with handling cash transactions would be advantageous.
• Ability to maintain security measures and follow operational protocols.
• Strong attention to detail and problem-solving abilities.
• Ability to work efficiently under pressure in a fast-paced environment.
• Only Singaporeans or Permanent Residents may apply.