1503 Retail jobs in Ang Mo Kio

Responsibilities:

• Manage and maintain the company's digital commerce platforms for product sales.
• Develop and implement digital marketing strategies to increase online presence and drive traffic to the digital platforms.
• Analyze market trends and customer behavior to optimize the digital commerce experience.
• Create and manage product listings, descriptions, and pricing on the digital platforms.
• Work closely with internal teams to ensure accurate and timely product information and inventory management.
• Monitor and analyze sales performance and develop strategies to improve sales and customer engagement.
• Manage customer inquiries and provide excellent customer service.
• Stay updated on industry best practices and emerging trends in digital commerce.
• Collaborate with external partners and vendors to enhance the digital commerce experience.
• Prepare reports and provide insights on digital commerce performance to management.

Minimum Requirements:

• Bachelor's degree in Business, Marketing, or related field.
• Minimum 3 years of experience in digital commerce, e-commerce, or related role.
• Proven track record of managing and driving growth in digital commerce platforms.
• Strong understanding of digital marketing strategies and techniques.
• Proficiency in using digital platforms, content management systems, and analytics tools.
• Excellent communication and customer service skills.
• Ability to analyze data and generate actionable insights.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Knowledge of products and industry trends is a plus.

Interested candidates who wish to apply for the advertised position, please send in your resume to .

EA License No: 13C6305

Reg. No.: R1654399

For candidates who applied for the advertised position, it is deemed that they have consented to us collecting, using, or disclosing their personal information for purposes in connection with the services provided by us.

• Drive sales performance and ensure revenue targets are met across all stores.
• Monitor and improve the performance of all stores.
• Implement marketing and promotional campaigns to boost sales.
• Ensure consistent customer service across all stores.
• Manage people and talent across all stores.

• Lead the store management team and floor staff to achieve sales targets.
• Coordinate resources and activities to ensure the right people are in the right roles to deliver the sales plan.
• Participate in commercial walk rounds with the Store Manager and visitors.
• Complete probes and ensure follow-up actions are implemented.
• Stay updated with key communication documents and take appropriate actions.
• Organize resources to maintain optimal stock levels for opening and throughout the trading day.
• Coordinate deliveries, early morning fills, and ambient operations in line with FIFO principles.
• Manage shelf availability, stock accuracy, and ensure activities are completed within timelines.
• Maintain knowledge of daily stock holdings and coordinate resources for availability.
• Organize resources for corporate layout, phase changes, and planogram implementation.
• Coordinate launches and phase change implementations.
• Ensure decor and equipment checks are performed and follow-up actions are taken.

• Coordinate resources across zones and key service areas to meet customer needs.
• Respond to customer queries, concerns, and complaints.
• Work flexibly across different store areas to meet customer demands.
• Lead and coach the store team to improve the shopping experience.
• Engage with customers to deliver a memorable shopping experience.
• Role model excellent service behaviors and provide feedback.
• Recognize and reward individuals providing excellent customer service.

• Ensure readiness to trade standards are met.
• Guide and provide feedback on hygiene and safety standards.
• Maintain standards at all service points throughout the day.
• Coordinate compliance activities and ensure legal trading standards are met.
• Manage duty management roles and security checks.

• Manage a motivated and engaged team.
• Communicate effectively through team briefs and huddles.
• Provide feedback, recognize performance, and support development.
• Drive performance reviews and develop talent.
• Participate in recruitment and selection.
• Implement HR policies fairly and consistently.
• Own personal development.

• Contribute to profitability by minimizing losses and managing staff costs.
• Plan staffing and rostering within budget.
• Review transaction data to improve performance.
• Manage holiday and absence processes.

• Conduct regular store walks to identify improvements.
• Provide feedback supported by data to HQ.
• Address customer queries and complaints within 24 hours.
• Work with VM teams to ensure high standards of display and branding.
• Maintain accurate stock inventory and counts.
• Collaborate with support departments to enhance store operations.
• Lead initiatives for store openings, refits, moves, or closures.
• Handle other ad hoc tasks as needed.

Company name: Jewellery company

Job Title: Retail Sales Consultant (with Commission) (ID6033)

Hours per week: 6 days (44Hrs)

Location: Orchard, Central, Singapore

Job category: Sales / Retail

Job Description:

• Drive sales through engagement with customers, suggestive selling, and sharing product knowledge.
• Provide prompt and efficient service to all customers.
• Handle customer complaints, repairs, servicing, and after-sales services.
• Monitor and manage inventory, including receiving of stocks and merchandise.
• Manage cash for cash transactions.
• Share customer feedback with the Retail Store Manager.

Requirements:

• Minimum GCE “O” Level and relevant qualification.
• Preferably with 1 year of retail sales or customer service experience.

• To provide information such as the unique selling points and features and benefits of the merchandise to customers and assist them in their shopping needs in a courteous and professional manner.
• To provide up-to-date and accurate information to customers on TANGS’ policies, procedures, services and promotions and to address customers’ queries and feedback in an efficient and effective manner.
• To adhere to TANGS Service Standards when attending to customers.
• To perform the physical count of merchandise inventory and to inform the Supervisor of any discrepancies, defective, broken or markdown items.
• To manage the replenishment, transfer or return of merchandises.
• To conduct routine checks on merchandise displays and arrangement, fixtures and sales area to ensure adherence to the housekeeping standards.
• To perform other duties like requisition of signage, gift-wrapping, follow-up on alterations, repairs, reservations deliveries, etc.
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Must possess a strong customer service orientation and the ability to work in a team.

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion, and accessories. Each Maison represents a proud tradition of style, quality, and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

WE ARE HIRING FOR BOUTIQUE LEADERS TO JOIN OUR RICHEMONT TEAM IN SINGAPORE / MALAYSIA

A leading luxury goods group, Richemont is the owner of prestigious Maisons, recognized for their excellence in jewellery, watches, fashion, and accessories. These include A. Lange & Sohne, Buccellati, Cartier, Chloe, Delvaux, IWC Schaffhausen, Jaeger-LeCoultre, Montblanc, Panerai, Piaget, Roger Dubuis, Vacheron Constantin, and Van Cleef & Arpels.

As a family-spirited group, our mission is to craft the future by nurturing the distinctive craftsmanship, innovative spirit, and creative inspiration of our people. In this way, we aim to create long-term value for all our stakeholders: customers, colleagues, investors, partners, and wider society.

HOW WILL YOU MAKE AN IMPACT?

The Boutique Manager is responsible for the development and optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service.

As a leader, you will manage your teams in line with the Maison’s values and support talent development for individual careers and collective team performance.

WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

YOUR JOURNEY WITH US:

We are currently reviewing candidates for all of our Richemont Maisons.
By applying for this role, you will have the opportunity to explore and be considered for all of our beautiful Maisons.
We will of course ask you for your preferred Maisons during the process.

Permanent

Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.

WE ARE HIRING FOR BOUTIQUE LEADERS TO JOIN OUR RICHEMONT TEAM IN SINGAPORE / MALAYSIA

A leading luxury goods group, Richemont is the owner of prestigious Maisons, recognized for their excellence in jewellery, watches, fashion and accessories. These include A. Lange & Sohne, Buccellati, Cartier, Chloe, Delvaux, IWC Schaffhausen, Jaeger-LeCoultre, Montblanc, Panerai, Piaget, Roger Dubuis, Vacheron Constantin and Van Cleef & Arpels.

As a family-spirited group, our mission is to craft the future by nurturing the distinctive craftsmanship, innovative spirit and creative inspiration of our people. In this way, we aim to create long term value for all our stakeholders; customers, colleagues, investors, partners and wider society.

HOW WILL YOU MAKE AN IMPACT?

The Boutique Manager is responsible for the development and optimization of the boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations and client service. As a leader, you will manage your teams in line with the Maison’s values and support talent development for individual careers and collective team performance.

WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.

YOUR JOURNEY WITH US:

We are currently reviewing candidates for all of our Richemont Maisons. By applying for this role you will have the opportunity to explore and be considered for all of our beautiful Maisons. We will of course ask you for your preferred Maisons during the process.

We are growing! We are currently looking to hire a Training Coordinator (Luxury Retail) for our Academy in Singapore where you will be based.

Who we are

Founded in China in 2006, our story started with two entrepreneurs. Today, we’re proud to be a global business. From Shanghai to Paris, we have 12 offices and operate across four continents in 70 countries. We are home to over 160 professionals from around the world, working together to serve more than 200 luxury clients.

At CXG, we love to evolve, elevate, and transform experiences while bringing brand promises to life. We offer strategic solutions that impact performance and elevate the customer experience of some of the world’s most iconic premium and luxury brands.

The Academy is part of CXG, a consultancy agency specialized in luxury retail to transform customer experience by training and helping teams develop a customer-centric CX mindset and creating people and culture change.

What you will be doing

You will join a dynamic and fast-paced environment and work closely with our teams based in Singapore. The Training Coordinator will support the Customer Success Manager to see through training project execution for clients in luxury brands from start to end to ensure timely and high-quality deliverables.

The Training Coordinator will report to the Senior Customer Success Manager and assist in managing global training projects.

Major responsibilities include:

• Support on managing training projects
• Assist in preparing clients’ training presentations
• Attend clients’ meetings
• Gather and tidy up proof of performance (photo/screen shot) from various trainers for invoicing
• Ensure trainers submit their invoices or expenses via the system or email on time
• Review the details of trainers' submitted invoices, including the date, amount, purpose, and location
• Update training link excel with details
• Conduct data analysis on training quiz scores and evaluation after each trimester training
• Maintain strong communication with consultants and trainers and support them through training execution

Minimum Requirements:

• Bachelor’s degree in business administration or related field
• Good written and verbal communication skills in English
• Ability to converse in Mandarin is key
• Strong communicator with multi-tasking skills
• Meticulous with details and follow up
• Have a desire to learn account management and project management skills
• Proficiency in PowerPoint, Excel, and Outlook
• Singaporean or having the rights to work in Singapore

• Full-time

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need.

As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Due to AGS' partnership with a global leading consumer goods client, we have a fabulous role for a recruiter to make their mark!

The key focus for the Recruitment Relationship Manager (Recruitment Partner) is to lead the successful fulfillment of open vacancies with relevant hiring managers and to be the first point of contact for their hiring needs. You will work collaboratively with and provide direction to the Recruitment Sourcing Specialists and Recruitment Coordinator.

In this role, you will assist in driving best practices across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your duties may include, but are not limited to:

• Undertaking recruitment activities with a focus on direct sourcing.
• Understanding the recruitment delivery process and carrying out activities accordingly to ensure that account KPIs are met.
• Communicating recruitment trends, market intelligence, and acting as a Talent Advisor to hiring managers.
• Identifying and escalating risk or compliance issues.
• Managing requisitions through accurate documentation of all recruitment-related data and information as per current recruitment legislation and agreed client process at all times.
• Providing recruitment guidance and advice to the Recruitment Sourcing Specialist and Recruitment Coordinator located in the Recruitment Delivery Center.
• Monitoring and analyzing recruitment activity of designated business areas for accurate volume forecasting.
• Coaching candidates on how to prepare for selection stages.
• Providing professional advice and open and honest feedback to candidates in a timely manner and in accordance with recruitment best practices.
• Utilizing specialist market knowledge to assist with the development and ongoing management of pre-qualified talent pools in collaboration with the Recruitment Sourcing Specialist.

Minimum Requirements:

• Prior experience (3-4 years plus) in end-to-end recruitment within in-house, RPO, agency/headhunter, corporate recruiting (or mix), preferably with a global organization. Alternatively, we would also consider if you have worked in luxury/high-end retail and would like a career in recruitment.
• Prior experience conducting behavioral-based interviews for a variety of roles.
• Successful experience managing multiple searches and stakeholders at different stages of the recruitment lifecycle at the same time.
• Great communication and interpersonal skills.
• Functional knowledge of Microsoft Office.
• Prior experience in using an Applicant Tracking System (ATS) is preferred.
• Ability to write client-oriented communications e.g. emails, job descriptions.
• Tertiary qualification in business or a related discipline is highly desirable - Bachelor’s degree preferred.

As a workplace, we focus on relationships – with each other, our clients, and our candidates - in fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds, and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.

Who Are We Looking For?

You are a master of Rituals selling ceremonies, with the product expertise to match. Continue to grow with Rituals, the brand that’s dedicated to making people feel good.

You are all about customer experience.

As a Rituals Supervisor, you’re part of our in-store teams and our international community of Rituals Experts. You are a true brand ambassador, listening to our customers’ needs and advising them on which of our products are the perfect match for them. At the same time, you are a role model and mentor to the Rituals Advisors in your boutique. Being a Rituals Supervisor means being a lead sales associate with ambitions of expanding your professional skill set in luxury retail and cosmetics.

All of these characteristics are what make you the ideal Rituals Supervisor. You give new meaning to the words ‘aim big, act small’ by:

• Working as the Rituals Supervisor alongside your Store Manager, Assistant Store Manager, and other Rituals Advisors to reach your personal goals and the goals for your store.
• Interacting directly with customers to ensure an optimal customer experience.
• Mentoring and supporting Rituals Advisors.
• Keeping the store clean and tidy at all times, in line with company standards so that our products are always presented according to Rituals visual merchandising guidelines.

In addition, you will enhance your and your team's knowledge of our rituals, products, and treatments, and continue to expand your expertise and luxury retail skills through our extensive training program.

Join our team

At your boutique, you work together with passionate and enthusiastic colleagues. Just like you, they take a quality-oriented approach to customer service. You’ll notice that, especially in their dedication to creating a unique customer experience and offering the right solution in any situation. And how do you best describe our working atmosphere? Best in class, authentic, and full of lots of energy.

This is you

High on energy, low on ego, and with a little bit of humour. You are also ‘one of a kind’ because of your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as a Rituals Expert you are professional and excited about our brand. You know how to share that excitement with your team members and our customers. And on top of that, you have:

• At least 1 year experience as either a Supervisor or Team Leader.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic.
• Decision-making and problem-solving skills.
• Eye for detail, organized, and structured.