2,402 Retail Worker jobs in Singapore

Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over
25 million users worldwide .
In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS ). In 2022, we became the
first digital brokerage
to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.
But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We’re here to
level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.
Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing, but
building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.
Retail Store Associate (Investment Brokerage)
Role Overview
As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.
Responsibilities
Client Servicing & Onboarding
Support walk-in clients with account opening and platform setup.
Provide guidance on the moomoo app features and basic investment tools.
Handle basic client inquiries and escalate complex cases to relevant teams.
Educate clients on market opportunities and moomoo’s platform offerings.
Store Operations
Ensure the store operates smoothly and complies with company standards.
Assist with documentation, compliance checks, and backend onboarding processes.
Maintain client confidentiality and adhere to all local financial regulations.
Sales Support & Target Execution
Support sales teams in achieving client acquisition and relevant KPIs.
Assist with in-store lead follow-ups, appointments, and event-related activities.
Participate in cross-selling investment products based on client needs (if applicable).
Marketing & Event Support
Help coordinate in-store events, workshops, and client engagement sessions.
Provide on-site support during marketing campaigns and roadshows.
Assist in promoting strategic brand partnerships and community engagement efforts.
Team Collaboration
Work closely with branch managers and team members on daily operations and special initiatives.
Provide feedback to improve service workflows and customer experience.
Participate in team meetings and internal training sessions.
Our Values
Integrity
Integrity Story: Say No to Super High Leverage
We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
Efficiency
Efficiency Story: Promise Made to a User on New Year's Eve
On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
Service
Service Story: Providing Excellent Services and Undertaking Our Responsibilities
After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
Excellence
Excellence Story: Leaf Opens Our App Over 30 Times a Day
According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.
Please note that only short-listed candidates will be contacted.
Requirements
2–3 years of experience in customer service, financial advisory, or retail investment services.
Knowledge of financial markets, brokerage platforms, and investment products.
Strong interpersonal and communication skills, both verbal and written.
Detail-oriented, organized, and comfortable with multitasking.
Familiarity with compliance and documentation requirements in the financial sector.
Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is highly preferred for this role.
Proficient in English; fluency in Mandarin is a plus.
Willingness to work rotating shifts, weekends, and public holidays.
Tech-savvy and comfortable with digital platforms and CRM systems.
Customer-first mindset with a proactive approach to problem-solving.
Working at Moomoo, you will get
Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
Enjoy a competitive total compensation package that truly values your skills and contributions.
Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
Fun loving and diverse work environment that hosts various team-bonding programs and company events
Business casual work attire everyday
And Much More! : Discover even more perks and benefits as we take you through the hiring process!
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Overview
As a Sales Associate you will have the opportunity to deliver exceptional experiences and provide world class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the industry’s finest teammates and partners.
What You'll Do
Deliver outstanding service to our consumers using our C.H.A.R.M. service model
Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns
Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
Lead by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques
Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures
What You'll Bring to the Table
Must be 16 years or older
Possess at least O Level or above
Minimum 1 to 2 years of working experience, preferably in retail
Fluent in English, proficiency of other language(s) will be an advantage
Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays
Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system
Desire to succeed in a high growth, fast-paced retail environment
The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
Job category
Retail
Seniority level
Entry level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail Apparel and Fashion
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We are seeking a highly skilled and customer-focused sales associate to join our team at a pet store. The successful candidate will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and supporting the day-to-day operations of the store.

• Provide top-notch customer service by greeting customers, answering questions, and making recommendations.
• Maintain a clean and organized store environment, including restocking shelves and keeping displays tidy.
• Support the sales team by processing transactions, handling returns, and resolving customer complaints.
• Stay up-to-date on product knowledge and promotions to effectively upsell and cross-sell products.
• Work collaboratively with colleagues to achieve sales goals and meet customer needs.

• Able to work 5 days a week (including weekends and public holidays).
• Working hours: 10am-10pm (varies by location).
• Physically fit to lift up to 22kg and climb ladders.
• Able to handle food packaging products containing pork, beef, seafood, lamb, and poultry.

Retail Store Associate / Branch Manager - Brokerage / Fintech HSW
Welcome and attend to walk‐in customers, assist them with the onboarding process investment platform. Provide basic guidance on products and platform features. Assist with documentation, compliance checks, and backend onboarding processes. Handle basic client inquiries and elevate complex cases to relevant teams. Educate clients on market opportunities and platform offerings. Support sales teams in achieving client acquisition and relevant KPIs. Provide on‐site support during marketing campaigns and roadshows. Assist in promoting strategic brand partnerships and community engagement efforts. Work closely with branch managers and team members on daily operations and special initiatives. Provide feedback to improve service workflows and customer experience.
Responsibilities
Welcome and attend to walk‐in customers, assist them with the onboarding process investment platform.
Provide basic guidance on products and platform features.
Assist with documentation, compliance checks, and backend onboarding processes.
Handle basic client inquiries and elevate complex cases to relevant teams.
Educate clients on market opportunities and platform offerings.
Support sales teams in achieving client acquisition and relevant KPIs.
Provide on‐site support during marketing campaigns and roadshows.
Assist in promoting strategic brand partnerships and community engagement efforts.
Work closely with branch managers and team members on daily operations and special initiatives.
Provide feedback to improve service workflows and customer experience.
Requirements
2–3 years of experience in customer service, financial advisory, or retail investment services.
Familiarity with financial markets, brokerage platforms, and investment products.
Proactive in problem‐solving and dedicated to user experience.
Familiarity with compliance and documentation requirements in the financial sector.
Tech‐savvy and comfortable with digital platforms and CRM systems.
Flexibility to work on weekends, public holidays, and shifts.
Branch Manager Responsibilities
Business Strategy & KPI Ownership
– Take full ownership of branch KPIs. Drive local business strategy to meet financial, operational, and growth targets. Adapt quickly to market conditions and regulatory changes.
Operations & Compliance
– Oversee and optimize daily operations, ensuring efficiency and strict compliance with financial industry regulations. Improve in‐store workflows and service delivery standards. Coordinate with legal and compliance teams to ensure branch operations align with internal and regulatory requirements.
Client Relationship Management
– Lead the team in building and maintaining strong, trust‐based relationships with clients. Resolve client issues efficiently with a focus on in‐person service excellence. Organize client engagement events and investment education sessions to enhance retention and upselling opportunities. Recruit, train, and manage high‐performing sales and support teams. Foster a results‐driven and positive workplace culture. Design and implement systematic training programs for compliance, product knowledge, and client servicing.
Performance Monitoring & Analysis
– Track branch KPIs such as client growth, sales performance, and customer satisfaction. Generate actionable insights from performance metrics and market trends. Collaborate cross‐functionally (marketing, product, tech) to refine go‐to‐market strategies.
Marketing & Community Engagement
– Support and lead in‐store promotional events, workshops, and roadshows. Partner with marketing teams on brand positioning and customer outreach. Represent in cross‐brand collaborations to attract high‐net‐worth individuals (HNWIs) and strategic partners.
Branch Manager Requirements
5–8 years of experience in financial services, including retail brokerage, wealth management, or in‐store financial sales or someone with regular investment habit is highly preferred.
Proven experience managing physical store operations and frontline teams.
Strong leadership skills with the ability to motivate and guide teams toward performance goals.
Deep understanding of financial markets, trading platforms, and investment products.
Knowledge of compliance requirements relevant to the country of operation.
Holds required certifications (RES5, CM‐EIP, CM‐SIP, M8 and M8A) is essential for this role; however, the company will sponsor you to obtain the license.
Willingness to work shifts, including weekends and public holidays.
Experience working in high‐growth or start‐up environments.
Exposure to global teams and multicultural settings.
How to Apply
Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
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Available Outlets : Vivo City, Changi Airport Jewel

Positions Available : We’re hiring for various roles too—we will find the perfect fit for you!

Join Our Team!

Are you ready to work in an exciting, fast-paced environment where your love for sneakers and connecting with people comes to life? Picture yourself engaging in friendly conversations with customers about the latest sneaker trends, collaborating with passionate teammates, and celebrating team achievements. If this sounds like the workplace you've been looking for, keep reading!

Responsibilities:

• Ensuring high level of customer experience showing off your uniqueness, your shining personality and teaming up with co-workers to provide an excellent journey to our consumers
• Delivering sales, outstanding customer experience, and operational expectations
• Maintaining personal and productivity goals
• Connects with every customer by asking open-ended questions to assess needs
• Ability to learn and share expertise of products and trends to fit customer’s needs
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Contributes to a positive and inclusive work environment

Requirements:

• Tertiary education graduates (1 year of experience in Retail is a plus)
• Confident, good interpersonal and communication skills
• Motivated to achieve great results
• Initiates completion of tasks or activities with minimal supervision
• Flexible availability – including nights, weekends, and holidays

Job summary

Imagine an energetic workplace where you will be engaged in friendly conversations with customers about the latest sneaker trends!

Key selling points

• Career Growth
• Great Working Environment
• Staff Discounts

Overview
We are looking for a dedicated Online Store Executive to join our team on a 5–6 months contract basis. The role involves managing our Shopee and Lazada online stores, ensuring smooth daily operations, and supporting ongoing e-commerce projects.
Working Hours:
10:00 AM – 4:00 PM (Monday to Friday)
Includes 1-hour lunch break
Key Responsibilities
Handle daily order fulfilment and packing of items.
Manage product listings, updates, and promotions on Shopee & Lazada.
Create simple online banner ads (basic knowledge of image editing tools/software required).
Organize, arrange, and keep track of stock whenever shipments arrive.
Provide support in checking and managing other online projects as assigned.
Assist with ad-hoc tasks to support the smooth running of the business.
Requirements
Familiar with Shopee and Lazada seller platforms would be good though not necessary since its easy to manage
Basic skills in image editing (e.g., Canva, Photoshop, or similar tools).
Detail-oriented, organized, and able to work independently.
Positive attitude and willingness to take on different tasks when needed.
#J-18808-Ljbffr

Responsibilities
Welcome and attend to walk-in customers, assist them with the onboarding process investment platform
Provide basic guidance on products and platform features.
Assist with documentation, compliance checks, and backend onboarding processes
Handle basic client inquiries and escalate complex cases to relevant teams
Educate clients on market opportunities and platform offerings
Support sales teams in achieving client acquisition and relevant KPIs
Assist with in-store lead follow-ups, appointments, and event-related activities
Help coordinate in-store events, workshops, and client engagement sessions
Provide on-site support during marketing campaigns and roadshows
Assist in promoting strategic brand partnerships and community engagement efforts
Work closely with branch managers and team members on daily operations and special initiatives
Provide feedback to improve service workflows and customer experience
Requirements
2-3 years of experience in customer service, financial advisory, or retail investment services
Strong communication and interpersonal skills.
Familiarity with financial markets, brokerage platforms, and investment products.
Proactive in problem-solving and dedicated to user experience.
Familiarity with compliance and documentation requirements in the financial sector
Tech-savvy and comfortable with digital platforms and CRM systems
Flexibility to work on weekends, public holidays, and shifts.
How to apply
Interested applicants, kindly send your resume in MS WORD format or please click on “Apply Now”.
We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hong Sze Wai (Sharon)
EA Personnel Reg No: R
#J-18808-Ljbffr

Customer Service Interaction

• Direct Contact with Customers
• Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
• Check on the Export Documents Compliance when processing the export work order
• Apply the correct export permit and other export custom processed on timely manner
• Monitor the onboard status without fail and to informed customer on any irregularity
• Always ensuring that the Airfreight rates apply is correct and updated.
• Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
• Ensure that all monthly customer report is submitted on timely manner without fail
• Liaising with internal and external stakeholders for shipment status and handling
• Ensuring all shipments are duly accounted and arranged as per SOP
• Working with Sales / other function groups for special arrangements

Requirements

• Minimum Diploma
• 5 years' experience within the same industries / field

HOW TO APPLY:

Interested applicants, please click on "Apply Now" and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Vivian Chung Fhui Tiin

EA Personnel Reg No: R

CUSTOMER SERVICE CLERK

Job Description & Requirements

1-2 years experience in customer service

Understand how to process purchase orders, sales orders, sales quotations

Logistic knowledge (Shipping, air freight)

Microsoft Office Skills

Good to have knowledge in Business Central (Microsoft) ERP

Able to communicate with both internal and external parties

Open to learn and cheerful disposition

2. SKILLS

Ability to use microsoft office (excel, word)

Able to do Purchase orders, Quotations, Sales Orders

Ability to communicate with internal and external stakeholders

Good to have: ability to use ERP

Logistics knowledge (Air and sea)