What Jobs are available for Retail Managers in Singapore?

Job Description & Requirements

About Luxehouze

Luxehouze is Asia's leading online marketplace platform to buy and sell authentic luxury watches and bag from the likes of Richard Mille, Patek Philippe, Hermes and many more. Established in 2021, Luxehouze was created as a safe marketplace platform with two end customers in mind: both buyers and sellers. We ensure that all luxury goods being sold through our platform are 100% authentic and that our sellers are both credible and trustworthy through our rigorous verification and authentication processes that we have in place.

Responsibilities:

• Support store team keeping store operation afloat.
• Perform quality checks.
• Conduct basic servicing (Watch Strap Adjustment & Replacement).
• Aid in product packing, delivery, and pick-ups.
• Support digital sales on product handling.
• Perform stock take, stock count, and accessories maintenance.
• Maintain store functionality and tidiness.
• Report store supplies to Direct Manager.
• Arrange delivery with logistic service
• Arrange transportation, cashless payment for sales, and operation needs.
• Be the go-to person for trusted driving needs.

Requirement & Qualifications:

• 1-2 years experiences in store operation, preferably in retail or FMCG industry.
• High attention to details.
• Able to take direction and work as a team.
• Able to manage time and multiple tasks.
• Clear communication skills.
• Eager to learn new things.
• High integrity and trustworthy.
• High stamina or used to high physical labor.
• Owns driving license and passport.
• Able to operate laptop using Microsoft Office/Google Spreadsheet.

Join Our Dynamic Missing Piece Team

Are you passionate about retail, customer service, and representing a brand you love? We're seeking dynamic individuals to join our team as Retail Operations & Brand Ambassador As an integral part of our in-store experience, you'll have the opportunity to showcase your interpersonal skills while embodying the essence of our brand. If you thrive in a fast-paced environment, love interacting with customers and building relationships, we want to hear from you

Key Responsibilities:

• Provide exceptional customer service and assisting customers with their inquiries and purchases.
• Act as a brand ambassador, embodying our company values and conveying our brand message to customers.
• Maintain a deep knowledge of our products, promotions, and company policies to effectively assist customers and drive sales.
• Create engaging in-store experiences by offering personalised recommendations and styling advice to customers.
• Assist with visual merchandising and maintaining store cleanliness to provide an inviting shopping environment.
• Fulfilling of online orders, dealing with exchanges and returns
• Respond to customer enquiries over email/ phone
• Handling stocks, inventory and stock take
• Collaborate with team members to achieve store goals and foster a positive working environment.

Qualifications:

• You must genuinely love to meet new people
• Previous retail sales experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Enthusiastic and outgoing personality with a passion for providing exceptional customer service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and ability to multitask.
• You will have a 5 day work week including Sunday.
• Permanent Part-time position available but commitment to Sunday is mandatory.
• Malaysians are welcome to apply.

Perks:

• Staff Discounts
• Annual performance-based bonuses.
• Opportunities for career advancement
• Fun and supportive team environment.
• Be a part of a growing brand with a positive impact on our community.

How to Apply:

If you're ready to embark on an exciting retail journey with us and become a vital part of our team, we want to hear from you Please submit your resume to

We can't wait to meet you

Job Type: Full-time

Pay: $2, $4,000.00 per month

Benefits:

• Employee discount

Work Location: In person

Join Our Dynamic Missing Piece Team

Are you passionate about retail, customer service, and representing a brand you love? We're seeking dynamic individuals to join our team as Retail Operations & Brand Ambassador As an integral part of our in-store experience, you'll have the opportunity to showcase your interpersonal skills while embodying the essence of our brand. If you thrive in a fast-paced environment, love interacting with customers and building relationships, we want to hear from you

Key Responsibilities:

• Provide exceptional customer service and assisting customers with their inquiries and purchases.
• Act as a brand ambassador, embodying our company values and conveying our brand message to customers.
• Maintain a deep knowledge of our products, promotions, and company policies to effectively assist customers and drive sales.
• Create engaging in-store experiences by offering personalised recommendations and styling advice to customers.
• Assist with visual merchandising and maintaining store cleanliness to provide an inviting shopping environment.
• Fulfilling of online orders, dealing with exchanges and returns
• Respond to customer enquiries over email/ phone
• Handling stocks, inventory and stock take
• Collaborate with team members to achieve store goals and foster a positive working environment.

Qualifications:

• You must genuinely love to meet new people
• Previous retail sales experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Enthusiastic and outgoing personality with a passion for providing exceptional customer service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and ability to multitask.
• You will have a 5 day work week including Sunday.
• Permanent Part-time position available but commitment to Sunday is mandatory.
• Malaysians are welcome to apply.

Perks:

• Staff Discounts
• Annual performance-based bonuses.
• Opportunities for career advancement
• Fun and supportive team environment.
• Be a part of a growing brand with a positive impact on our community.

How to Apply:

If you're ready to embark on an exciting retail journey with us and become a vital part of our team, we want to hear from you Please submit your resume to

We can't wait to meet you

Join Our Dynamic Missing Piece Team

Are you passionate about retail, customer service, and representing a brand you love? We're seeking dynamic individuals to join our team as Retail Operations & Brand Ambassador As an integral part of our in-store experience, you'll have the opportunity to showcase your interpersonal skills while embodying the essence of our brand. If you thrive in a fast-paced environment, love interacting with customers and building relationships, we want to hear from you

Key Responsibilities:

• Provide exceptional customer service and assisting customers with their inquiries and purchases.
• Act as a brand ambassador, embodying our company values and conveying our brand message to customers.
• Maintain a deep knowledge of our products, promotions, and company policies to effectively assist customers and drive sales.
• Create engaging in-store experiences by offering personalised recommendations and styling advice to customers.
• Assist with visual merchandising and maintaining store cleanliness to provide an inviting shopping environment.
• Handling stocks, inventory and stock take
• Collaborate with team members to achieve store goals and foster a positive working environment.

Qualifications:

• You must genuinely love to meet new people
• Previous retail sales experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Enthusiastic and outgoing personality with a passion for providing exceptional customer service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and ability to multitask.
• You will have a 5 day work week including Sunday.
• Permanent Part-time position available but commitment to Sunday is mandatory.
• Malaysians are welcome to apply.

Perks:

• Staff Discounts
• Annual performance-based bonuses.
• Opportunities for career advancement
• Fun and supportive team environment.
• Be a part of a growing brand with a positive impact on our community.

How to Apply:

If you're ready to embark on an exciting retail journey with us and become a vital part of our team, we want to hear from you Please submit your resume to

We can't wait to meet you

Join Our Dynamic Missing Piece Team

Are you passionate about retail, customer service, and representing a brand you love? We're seeking dynamic individuals to join our team as Retail Operations & Brand Ambassador As an integral part of our in-store experience, you'll have the opportunity to showcase your interpersonal skills while embodying the essence of our brand. If you thrive in a fast-paced environment, love interacting with customers and building relationships, we want to hear from you

Key Responsibilities:

• Provide exceptional customer service and assisting customers with their inquiries and purchases.
• Act as a brand ambassador, embodying our company values and conveying our brand message to customers.
• Maintain a deep knowledge of our products, promotions, and company policies to effectively assist customers and drive sales.
• Create engaging in-store experiences by offering personalised recommendations and styling advice to customers.
• Assist with visual merchandising and maintaining store cleanliness to provide an inviting shopping environment.
• Handling stocks, inventory and stock take
• Collaborate with team members to achieve store goals and foster a positive working environment.

Qualifications:

• You must genuinely love to meet new people
• Previous retail sales experience preferred, but not required.
• Excellent communication and interpersonal skills.
• Enthusiastic and outgoing personality with a passion for providing exceptional customer service.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong attention to detail and ability to multitask.
• You will have a 5 day work week including Sunday.
• Permanent Part-time position available but commitment to Sunday is mandatory.
• Malaysians are welcome to apply.

Perks:

• Staff Discounts
• Annual performance-based bonuses.
• Opportunities for career advancement
• Fun and supportive team environment.
• Be a part of a growing brand with a positive impact on our community.

How to Apply:

If you're ready to embark on an exciting retail journey with us and become a vital part of our team, we want to hear from you Please submit your resume to

We can't wait to meet you

Finix is Singapore's leading gender-fluid lifestyle fashion brand — where comfort meets style through our signature athflow aesthetic. Designed to move with you — from a workout to a hangout, from everyday life to your next holiday — Finix is more than fashion; it's a movement rooted in self-discovery, self-expression, and community.

We're looking for a Retail Operations & Experience Executive to support the growth of our new flagship store. This role is ideal for someone with at least one year of experience in retail or visual merchandising who's ready to take on more responsibility and grow into a leadership path. You'll play a key role in ensuring smooth store operations, bringing our brand to life through storytelling and service, and helping to create meaningful retail experiences.

What You'll Do

Keep the Store Flowing Smoothly

• Oversee daily store operations to ensure everything runs seamlessly and customers enjoy an exceptional experience.
• Support with staff scheduling, performance, and team communication.
• Maintain high standards of store presentation, organisation, and cleanliness.

Bring the Brand to Life

• Execute and maintain Finix's visual merchandising standards, ensuring our displays reflect the brand's aesthetic and story.
• Support in-store branding, marketing, and event activations, working closely with the creative and marketing teams.
• Ensure every touchpoint — from packaging to music to layout — enhances the Finix experience.

Drive Sales & Support Growth

• Engage customers with warmth, authenticity, and confidence, building strong relationships and driving sales.
• Support tracking of sales and store performance; suggest ways to optimise sales and customer experience.
• Assist with sourcing or coordinating new brands, retail concepts, and pop-ups to keep the store experience fresh.

Manage Inventory & E-Commerce Operations

• Oversee stock management — from receiving and tagging to restocking and visual presentation.
• Support order fulfillment, packing, and online store management to ensure a smooth omnichannel experience.

Who You Are

• At least 1 year of experience in retail operations, visual merchandising, or customer-facing roles.
• Organised, proactive, and detail-oriented — someone who takes ownership and solves problems before they arise.
• Creative eye for design, aesthetics, and storytelling.
• Confident communicator with good interpersonal skills and a natural sense of hospitality.
• Basic to intermediate proficiency in creative media editing tools such as Adobe Creative Suite, Canva and Capcut.
• Familiar with handling/managing social media platforms such as Instagram and TikTok.
• Passionate about retail, fashion, and creating meaningful customer experiences.
• Bonus: Experience with Shopify, Meta Ads Manager, TikTok Live and other online marketplaces (e.g. Shopee, Amazon, Lazada, etc.)

What You'll Gain

• Hands-on experience in retail operations, merchandising, and brand storytelling.
• Career growth opportunities in a fast-evolving, purpose-led fashion brand.
• Mentorship and close collaboration with the founder and creative team.
• A supportive, inclusive, and dynamic work culture that celebrates individuality and creativity.

To Apply

Send your CV and a short cover letter telling us why you'd love to work with Finix and what excites you about this role to

.

• Develop and execute merchandising and sales strategies to achieve sales, stock, and profit targets.
• Manage buying budgets, stock levels, and product assortments to maximize turnover.
• Strengthen synergy between retail stores and e-commerce platforms to boost performance.
• Forecast trends, source new products, and negotiate with suppliers for best commercial terms.
• Oversee daily retail operations, cost control, and staff performance.
• Plan and execute advertising, promotions, and visual merchandising displays.
• Lead, train, and motivate staff to deliver excellent service and meet targets.
• Ensure compliance with company policies, safety standards, and confidentiality requirements.

• Min diploma
• Proven experience in retail operations and merchandising management.
• Strong analytical, negotiation, and leadership skills.
• Excellent communication and team management abilities.
• Experience in both offline and online retail preferred.
• Highly organized, result-oriented, and customer-focused.

Interested candidate, kindly click on APPLY NOW

We regret that only short-listed candidates will be contacted shortly.

EA Licence No. | 12C6253

EA Registration No. | R

EA Personnel | Chia Meng Yong ( Kenny )

• Support store team keeping store operation afloat.
• Perform quality checks.
• Conduct basic servicing (Watch Strap Adjustment & Replacement).
• Aid in product packing, delivery, and pick-ups.
• Support digital sales on product handling.
• Perform stock take, stock count, and accessories maintenance.
• Maintain store functionality and tidiness.
• Report store supplies to Direct Manager.
• Arrange delivery with logistic service
• Arrange transportation, cashless payment for sales, and operation needs.
• Be the go-to person for trusted driving needs.

• 1-2 years experiences in store operation, preferably in retail or FMCG industry.
• High attention to details.
• Able to take direction and work as a team.
• Able to manage time and multiple tasks.
• Clear communication skills.
• Eager to learn new things.
• High integrity and trustworthy.
• High stamina or used to high physical labor.
• Owns driving license and passport.
• Able to operate laptop using Microsoft Office/Google Spreadsheet.

We are currently looking for a Retail Operations Manager to join the team. You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders. You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

• Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.
• Streamline the operations processes and improve efficiency and customer service standards.
• Ensure the company's policies and standards are communicated and implemented.
• Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
• Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).
• Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
• Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

• Planning of roster and ensuring all outlets are adequately staffed on a daily basis
• Drive, inspire, motivate the team to achieve the company's objectives by meeting sales target with an outstanding customer service and excellent operations management.
• Work with the team on personal development and onboarding training
• Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.
• Provide leadership across all our locations and improve team spirit.

Sales:

• Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.
• Analyse customers' demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

• Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.
• Offer exemplary product knowledge to assist customers with their buying decisions.
• Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.
• Facilitate training to retail staff to ensure outstanding customer service standards
• Manage and coach the team on ways to handle customers' enquiries/feedback/complaints in a professional manner according to the brand's service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.