5,436 Retail Managers jobs in Singapore

About the Role

We're seeking a passionate and well-rounded Full-Time Brand Representative – Fashion Retail to join our team in growing a contemporary fashion and lifestyle brand. In this role, you'll provide a personalised shopping experience, build strong customer relationships, and contribute to sales and brand growth. You'll collaborate with cross-functional teams, support visual merchandising, and help drive customer engagement both in-store and online.

If you're enthusiastic about fashion and beauty, thrive in a fast-paced retail environment, and are eager to learn and grow with us — we'd love to hear from you

-Key responsibilities

Welcome every customer with exceptional customer service and a personalised shopping experience while sharing extensive knowledge of our product offerings

Initiate conversations and build relationships with customers by communicating sincerely, confidently, and enthusiastically

Assist with visual merchandising, stock replenishment, inventory audits, daily store opening and closing, and answering phone enquiries, when required

Provide feedback regarding customer buying patterns and preferences

Manage the Point of Sale system to process payments, refunds, and exchanges

Ensure the store floor is organised and kept visually appealing

Work closely with the team to reach key financial targets, implement in-store promotions, and increase brand awareness

Ensure the smooth operation of our e-commerce and offline retail channels

Assist in fulfilling sales orders, managing product listings on website, and creating purchase orders and delivery orders

Propose and implement strategies for allocation of stocks across selling channels

Manage and maintain productive relationships with retail partners

Conduct regular stock audits and store visits to ensure compliance and accuracy of data in inventory management system

Consolidate feedback from retail sales team to provide insights into customer buying patterns and preferences

Provide operational support in retail customer service and sales, when required

Assist in product launches, campaigns, events, and other initiatives, when required

-Who you are

A lively and charismatic individual who is customer-focused and has an interest in the fashion industry, art, wellness, and music

Enthusiastic about providing styling tips and putting together looks for customers

A genuine interest in getting to know others and building relationships with them

Possesses a positive attitude and growth mindset; strong ability to work independently

Curious to learn about our brand and products to offer premium customer experiences

A Retail Operations Manager in a bakery oversees daily bakery operations, ensuring quality, efficiency, and customer satisfaction across multiple outlets or a larger single location . Key responsibilities include managing staff, implementing Standard Operating Procedures (SOPs) for production and sales, controlling inventory and costs, maintaining brand standards, and resolving customer issues to achieve business goals.

Key Responsibilities

• Staff Management: Lead, train, and motivate teams, handle scheduling, and ensure high morale and productivity.
• Operational Oversight: Manage daily operations, including opening and closing procedures, adherence to SOPs, and maintaining hygiene and cleanliness standards.
• Production & Quality Control: Ensure baked goods are prepared and displayed according to recipes and brand standards, while minimizing waste.
• Inventory & Cost Control: Monitor stock levels, manage procurement, and control costs to optimize profitability.
• Customer Service: Ensure high-quality service, resolve customer issues, and maintain customer satisfaction.
• Brand Standards: Uphold brand standards in operations, product quality, and customer experience.
• Financial Management: Handle cash, monitor financial performance, and contribute to cost-efficiency.

Required Skills and Experience

• Leadership & People Management: Ability to lead, motivate, and resolve conflicts within a team.
• Organizational Skills: Strong time management, attention to detail, and ability to manage multiple tasks.
• F&B Operations Experience: Proven experience in bakery, cafe, or other F&B settings is highly preferred.
• Problem-Solving: Ability to adapt and resolve issues in a fast-paced environment.
• Communication: Excellent verbal and written skills for staff briefings, training, and customer interaction.
• Cost & Inventory Control: Proficiency in managing inventory, reducing waste, and controlling costs.

• Basic up to $8,500
• Retail hours
• Location: Near MRT stations

Responsibilities

• Develop and implement a two-year strategic plan and annual operations plan.
• Drive and achieve KPIs (sales, customer spend, success rate, recurring revenue, Buddy Club).
• Lead performance management and present monthly outlet KPI reports.
• Provide strong leadership, bridging outlets and support functions.
• Coach and mentor managers to uplift team performance and culture.
• Analyze P&L to maximize profit and reduce costs.
• Participation in training, presentations, and meetings required.

Requirements

• Min. Diploma in Business Administration/Management.
• 10+ years' relevant experience with proven KPI results.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented, self-motivated, and able to perform under pressure.
• Fluent in Mandarin and English to liaise with Mandarin-speaking customers.

For consideration, kindly submit your CV by clicking "APPLY NOW"

Only shortlisted candidates would be notified

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R | Chen Yit Keat

This position is responsible for planning and coordinating the operations of the retail store, including managing the staff and all equipment in the store. He/she will also help to manage inventory levels and coordinate with supplies to maintain stock levels.

Individual to be involved in:

1. Oversee daily operations of the store to ensure smooth and efficient service delivery in achieving operational goals.

2. Act as the main point of contact for customer inquiries, complaints, and service-related issues, ensuring timely and satisfactory resolutions.

3. Act as the main point of contact with suppliers in order to manage the inventory in the store

4. Assist in planning and coordinating promotional activities.

5. Collaborate with internal teams to ensure clients receive accurate information and personalized recommendations.

Competencies:

1. Experience in marketing techniques, to assist the team in planning and coordinating promotional acitivites.

2. Expertise in customer service best practices to enhance customer satisfaction and build long-term client relationships.

3. Strong organizational and multitasking skills to efficiently oversee daily store operations

Are you looking for a new challenge in your retail career?

We are seeking an experienced Assistant Retail Manager to support and oversee the daily operations of our multi-store retail management team. This is an exciting opportunity to join our fast-paced and dynamic environment, working closely with our production team and warehouse to ensure our new releases are available for sale.

Key Responsibilities:

• Sales and Performance: Manage P&L and set performance objectives monthly, weekly, and daily. Motivate staff to reach their sales targets and optimize operations to be efficient and cost-effective.
• Visual Merchandising: Develop and implement VM plans quarterly, ensuring brand image consistency across all stores. Ensure correct products are displayed, and commercial VM plans are tailored to each store's demographics and performance.
• Merchandising: Collaborate with the production team and warehouse to ensure timely availability of new releases.
• Training & Recruitment: Recruit, train, and conduct regular performance appraisals.
• HR & Payroll: Resolve human resources issues promptly and effectively, partnering with HR when necessary. Ensure payroll integrity and process efficiency.
• Stakeholder Management & Negotiation: Manage internal and external stakeholder relationships and explore business opportunities.
• Customer Service Management: Ensure responsible stores provide exceptional customer service, enhancing loyalty programs and maintaining high return customer rates.
• Events Management: Oversee events on-site tasks, including vendor liaison, event setup, and operation support.

What We Offer:

• Progression opportunities within the group, overseeing wider business areas such as digital strategy, e-commerce sales, marketing, and communications.
• Bonus and equity packages for eligible candidates.

Requirements:

• Experience in retail management, preferably with a focus on visual merchandising and sales growth.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
• Strong analytical and problem-solving skills, with the ability to drive business growth and improvement.

Join Our Team:

If you have experience in retail management and are looking for a new challenge, please reach out to learn more about this exciting opportunity.

Our organization is seeking a seasoned Retail Operations Manager to spearhead our team and drive business growth through strategic planning.

• Key Responsibilities:
• Delve into market trends, devise and implement plans to augment customer base, enhance store foot traffic, and optimize profitability.
• Mentor and train sales staff to meet sales targets by providing constructive feedback and guidance.
• Guarantee exceptional customer satisfaction through prompt and courteous service.
• Oversee daily store operations, ensure adherence to policies and procedures, and handle all staff and customer issues as they arise.

• Excellent communication, interpersonal, and problem-solving skills.
• Able to work flexible hours, including weekends and public holidays.
• Previous retail experience is highly desirable.

• Basic up to $8,500
• Retail hours
• Location: Near MRT stations

• Develop and implement a two-year strategic plan and annual operations plan.
• Drive and achieve KPIs (sales, customer spend, success rate, recurring revenue, Buddy Club).
• Lead performance management and present monthly outlet KPI reports.
• Provide strong leadership, bridging outlets and support functions.
• Coach and mentor managers to uplift team performance and culture.
• Analyze P&L to maximize profit and reduce costs.
• Participation in training, presentations, and meetings required.

• Min. Diploma in Business Administration/Management.
• 10+ years' relevant experience with proven KPI results.
• Strong leadership, communication, and interpersonal skills.
• Detail-oriented, self-motivated, and able to perform under pressure.
• Fluent in Mandarin and English to liaise with Mandarin-speaking customers.

Job Title: Retail Operations Manager

We are seeking an experienced retail operations manager to lead our store team and drive sales growth. As a retail operations manager, you will be responsible for overseeing daily store operations, managing stock levels, and ensuring excellent customer service.

• Team Leadership: Coach, motivate, and mentor a team to deliver strong sales and exceptional service.
• Customer-First Focus: Model and promote a customer-first culture through personalized styling and service.
• Sales & Performance: Drive daily, weekly, and monthly sales targets and KPIs, and communicate them clearly to the team.
• Operations & Compliance: Oversee daily store operations including stock management, rostering, cash handling, and WH&S protocols.
• Visual Merchandising: Maintain high visual standards in line with brand guidelines across windows, tables, and front-of-store.

• Proven experience in retail management or a senior sales leadership role.
• Strong communication and interpersonal skills with a team-first attitude.
• Ability to manage operations while prioritizing the customer experience.
• Results-driven mindset with a focus on achieving sales goals and KPIs.

• Flexible availability, including weekends, public holidays, and peak retail periods.

We offer a competitive base salary plus incentives and opportunities for career growth. If you have a passion for retail and leadership, we encourage you to apply.