197 Retail Management Careers jobs in Punggol

About Us:

We are a well-established TCM bubble tea brand headquartered in Nanjing, China, known for our innovative and high-quality recipes inspired by Traditional Chinese Medicine (TCM) principles, blending wellness with modern lifestyle beverages. We are seeking a passionate and driven Store Manager who is eager to grow internationally with us and take on the challenge of leading this exciting new concept in Singapore.

Job Description:

As a Store Manager, you will oversee the daily operations of our bubble tea store while playing a pivotal role in the development and launch of our TCM-inspired lifestyle beverage franchise. This is a unique opportunity to transition from managing a successful store to leading a new business venture with significant growth potential.

Key Responsibilities:

1. Store Operations Management:

• Oversee day-to-day operations of the bubble tea store, ensuring smooth and efficient service.

• Manage inventory, ordering, and stock levels to minimize waste and optimize costs.

• Maintain high standards of product quality, customer service, and store cleanliness.

• Train, mentor, and lead a team of staff to deliver exceptional customer experiences.

2. New Business Development:

• Collaborate with the leadership team to push the branding concept for the TCM-inspired lifestyle beverage.

• Assist in creating operational guidelines, training materials, and standard operating procedures (SOPs) for the new franchise.

• Participate in the recruitment and training of franchise staff.

3. Customer Engagement:

• Build strong relationships with customers, gathering feedback to improve products and services.

• Promote the new TCM-inspired beverage concept through in-store marketing and community engagement.

4. Financial Management:

• Monitor store performance, including sales, expenses, and profitability.

• Develop strategies to drive revenue growth and achieve financial targets.

5. Innovation and Growth:

• Stay updated on industry trends, particularly in the wellness and beverage sectors.

• Contribute creative ideas for new products, promotions, and marketing campaigns.

Requirements:

• Proven experience as a Store Manager or similar role in the F&B industry, preferably in bubble tea or beverage retail.

• Strong interest in Traditional Chinese Medicine (TCM) and wellness-inspired products.

• Strong proficiency in Chinese language.

• Excellent leadership and team management skills.

• Strong business acumen with the ability to analyze financial data and drive profitability.

• Creative, innovative, and passionate about developing new concepts.

• Exceptional communication and interpersonal skills.

• Ability to multitask, prioritize, and work in a fast-paced environment.

• Willingness to take on new challenges and grow into a leadership role.

What We Offer:

• Competitive salary and performance-based incentives.

• Opportunity to lead and shape a new franchise concept from the ground up.

• Career growth and development opportunities within a growing company.

• A dynamic and supportive work environment.

• Travel to headquarters for training

If you are passionate about bubble tea, wellness, and business development, we would love to hear from you

Join us in creating a unique blend of tradition and innovation in the beverage industry

• Manage store operational requirements by scheduling and assigning employees
• Recruit, select, orient and train employees
• Maintain results by coaching, counseling and disciplining employees
• Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions
• Identify current and future customer requirements by establishing rapport with potential and existing customers
• Ensure availability of merchandise and marketing products in store
• Secure merchandise by implementing security systems and measures
• Protect employees and customers by providing a safe and clean store environment
• Maintain the stability and reputation of the store by complying with legal requirements
• Provide training to improve the knowledge base of the staff and use cross-training methods to maintain productivity when employees are absent
• Manage all controllable costs to keep operations profitable
• Manage stock levels and make key decisions about inventory control
• Analyze sales figures, forecast future sales and interpret trends to facilitate planning
• Ensure standards for quality, customer service, and health and safety are met
• Respond to customer complaints and comments
• Organize special promotions, displays and events
• Update colleagues on business performance, new initiatives, and other pertinent issues
• Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
• Initiate changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market

Please apply if you:

• Have at least five years' experience in retail and one year experience in leadership
• Are able to motivate a team, delegate work fairly, and contribute as a team player
• Have a relentless commitment to delivering customer service excellence and building strong customer relationships
• Can show knowledge of budgeting, marketing, strategic planning, and vendor relationship management
• Have sound knowledge of technology products and the current retail environment
• Consistently deliver results and have first-class sales skills
• Are highly organized and able to communicate well both verbally and in writing
• Have a bachelor's degree in any subject

Fast Growing Company

Come and work at one of the Most Trendiest, Coolest Candy & Snacks Store in Singapore. We specialise in importing candies and snacks from US & UK.

Store Manager

Responsibilities:

• Store Opening: Ensure store cleanliness and report opening cash, ensure up-to-date price tags are displayed, set daily sales targets using sales logs, and monitor CCTV positioning.
• Security Management: Implement theft prevention measures for external and internal theft, conduct bag checks, and ensure adherence to proper cash management procedures.
• Daily Operations: Generate daily KPI reports and submit daily inventory reports 10 minutes before store closure.
  Store Closing: Perform housekeeping tasks, report on closing sales, and handle banking cash with reporting to the Operations Manager

We are excited if you have:

• Positive attitude with good communication skills
• Able to work on weekends
• Smily & Cheerful Attitude
• Enjoy working with Young adults

Where?

Location will be decided during Interview

We are also opening many other branches Islandwide in Singapore. Feel free to call us if you are interested in being part of this dynamic team.

Our client is in the pharmacy retail sector and is looking for a Store Manager to lead their operations across both physical and online platforms. It is an exciting newly created job position in alignment with the organisation expansion plans in preparation for a new store opening.

Responsibilities:

• Oversee daily operations of the retail pharmacy store, ensuring efficiency and high standards of service.
• Manage inventory, logistics, and cashiering functions to ensure smooth store operations.
• Lead and train store staff, fostering a customer-first culture.
• Coordinate with online platform teams to manage operations, order fulfilment, and customer queries.
• Maintain compliance with all pharmacy regulations and internal SOPs.
• Leverage experience from large pharmacy chains to improve processes and scale operations.
• Oversee store layout and manage planogram.
• Participate in stock-take and audits.
• Support with in-store marketing and promotional activities.
• Give inputs on in-store merchandise range and provide feedback on opportunities to drive store traffic and sales.
  To lock up and unlock physical store daily (store is opened during office hours on weekdays; 5.5 days of work per week; no shift work).

Requirements:

• Proven experience managing pharmacy retail stores, preferably within major pharmacy chains.
• Strong leadership, customer service, and problem-solving skills.
• Hands-on experience in store operations, logistics, and basic financial tasks.
• Comfortable with both offline retail and online platform operations.
• Ability to adapt and grow with a fast-paced, expanding business.
  (Salary range published is for reference; compensation will commensurate with experience.)

Application instructions:

Employment Agency License Number: 25S2944

Be Who You Are. Love What You Do.

We're an Aussie brand with our feet on the ground and our heart in our people.

Bringing you a brand new opportunity at Cotton On Kids City Square.

Benefits

• Competitive base salary

• Local and Global career growth – progress your career across our 5 Brands

• 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo

• Wellness support 24/7

• Discounts for you and your family

• Returnity - Paid program for new parents heading back to work

The Role

Store Managers enable their team to create great experiences for our customer and drive business outcomes for their store.

• Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store

• Enable and empower your Store Management team who are customer first, people focused and results driven

• Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store

• Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession

• Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer

• Manage store schedules and wages effectively to achieve productivity and wage targets

• Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

It's more than a job. It's about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life's more fun when you're free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let's do good things together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.

Be Who You Are. Love What You Do.

We're an Aussie brand with our feet on the ground and our heart in our people.

Bringing you a brand new opportunity at Cotton On stores.

Benefits

· Competitive base salary

· Local and Global career growth – progress your career across our 5 Brands

· 50% off Cotton On Group Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo

· Wellness support 24/7

· Discounts for you and your family

· R eturnity - Paid program for new parents heading back to work

The Role

Store Managers enable their team to create great experiences for our customer and drive business outcomes for their store.

· Lead and embed a culture that builds a team of engaged product and Brand ambassadors within your store

· Enable and empower your Store Management team who are customer first, people focused and results driven

· Coach your team to deliver multiple Brand moments and an elevated flagship experience for our customer to shop seamlessly throughout your store

· Identify your teams development needs and motivators to drive wellness, engagement and performance to build our bench for future succession

· Work with your Field VM and Merch partners to provide customer and store insights to drive results and to create great experiences for our customer

· Manage store schedules and wages effectively to achieve productivity and wage targets

· Advocate for the Cotton On Group Foundation, leading the team on how they can make life changing impact on our projects around the world

It's more than a job. It's about making a positive difference in everything we do.

Who are we?

A diverse team of 20,000 around the world who love to think Big and have fun along the way. We develop, reward and recognise our team members, so they can feel empowered to reach their full potential. We know life's more fun when you're free to be you and our team bring their point of difference, making us into the unique global retailer we are today.

Being You can take you places at the Cotton On Group. Join us and let's do good things together.

At Cotton On, we are focused on building a culture centred in belonging, and we are committed to creating workplaces where each individual can show up as their whole self, having an equal opportunity to succeed with us.

We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.

If you have any individual needs in order to fully participate in the recruitment process, please contact us at so we may support you in completing the job application process.

1. Store Management: Regularly analyze operational reports, store-related certificates, product checks, asset management, etc.

2. Staff Management: Recruit store staff, guide and evaluate subordinates, and train potential leaders.

3. Complete company-established operational targets, plan and organize store marketing activities, and conduct effective brand promotion.

4. Maintain customer relationships and manage relationships with local partner organizations.

5. Handle emergency issues within the store and be the overall leader of the store.

1. Enthusiastic sales attitude and flexible thinking.

2. Good character, obey management, strong exexcution, cheerful personality, and enthusiasm.

3. Active personality, focus on quality service, and a

good team player.

1. Familiarity with popular games, understanding basic gaming terminology, and a passion for the esports industry is a plus.

2. Previous experience in store management in the F&B or service industry is preferred.

3. Preference will be given to candidates who can communicate in multiple languagues and handle a multi-ethnic client base.

• 12:30 PM - 10:30 PM, 5 or 6 days a week.

1. Entitlement to all annual leave and sick leave according to HR department policies.

2. Free internet access and free food and drinks for employees at the store

3. Additional sales commission and store profit sharing.

• Lavender Branch,

• Beauty World Branch,

• Holland Village Branch,

• Dhoby Ghaut Branch (open soon)

• Chinatown Branch (open soon)

• Tampines Branch (open soon)

Store Manager / Assistant Store Manager – Amacha Chinatown

• The Store Manager holds full responsibility for the performance and growth of the Amacha Chinatown outlet.
• Beyond managing daily operations, this role is accountable for driving sales, building a high‑performing team, delivering exceptional customer experiences, and ensuring operational standards are consistently met or exceeded.

• Take full ownership of the outlet's P&L, KPIs, and overall performance.
• Lead, inspire, and coach the team to achieve sales, service, and efficiency targets.
• Develop and implement initiatives that drive footfall, upselling, and repeat patronage.
• Act as the main point of contact between HQ and the outlet, translating brand direction into executable plans.

• Ensure seamless daily operations: opening/closing routines, shift deployment, and smooth service flow across peak periods.
• Enforce adherence to SOPs in preparation, service, hygiene, and safety.
• Analyze operational metrics (service speed, wastage, upsell performance) and drive corrective actions.
• Oversee inventory management and ordering processes to ensure cost control and stock availability.

• Monitor, track, and report on sales performance, labor cost ratio, and waste control.
• Develop strategies with HQ to meet and exceed monthly revenue and productivity targets.
• Lead the team in executing marketing campaigns, seasonal launches, and new product rollouts.
• Implement performance incentives and recognition programs to sustain motivation.

• Champion Amacha's hospitality culture, ensuring every guest receives elevated service.
• Handle escalated feedback personally, turning service recovery moments into loyalty wins.
• Monitor store ambience, cleanliness, and merchandising to ensure brand standards are consistently met.

• Recruit, train, and retain a capable and engaged team.
• Conduct regular performance reviews, coaching sessions, and skill assessments.
• Build succession within the team by mentoring Assistant Store Managers and senior staff.
• Uphold a culture of accountability, teamwork, and pride in the brand.

• Ensure the outlet meets all hygiene, safety, and regulatory standards at all times.
• Oversee workforce scheduling, ensuring labor costs are within budget while maintaining service readiness.
• Complete and submit operational reports, financial reconciliations, and audit documents accurately and on time.
• Liaise with HQ departments (HR, Marketing, Supply Chain) to support broader business initiatives.

• Experience: Minimum 4–5 years in F&B with at least 2 years in a managerial role.
• Skills: Strong leadership, communication, and operational management capabilities.
• Commercially minded with proven ability to drive sales and manage costs.
• Hands-on, proactive, and able to make sound decisions under pressure.
• Passionate about customer service and team development.

1. Sales & Client Experience

2. Guide clients through the end-to-end custom furniture journey: needs assessment, material selection, CAD design previews, and project finalization.

3. Achieve sales targets for high-value, made-to-order solutions (e.g., kitchens, wardrobes, entertainment units).
4. Resolve complex client concerns related to customizations, timelines, or installations.

5. Operations & Project Management

6. Coordinate with design, production, and installation teams to ensure seamless project execution from concept to delivery.

7. Manage showroom aesthetics to showcase customization options (materials, finishes, hardware, lighting).
8. Optimize inventory of samples, swatches, and promotional materials.

9. Team Leadership

10. Train and mentor Design Consultants on custom furniture sales techniques, space planning, and product expertise.

11. Foster a culture of design innovation and precision in client specifications.

12. Business Growth

13. Develop local marketing initiatives (e.g., homebuilder partnerships, interior designer collaborations).

14. Analyze market trends in premium home customization to identify growth opportunities.

• Experience: 5+ years in retail management, preferably in custom furniture, kitchen/bath, or high-end residential interiors.
• Industry Knowledge: Proficiency in custom millwork, material properties (solid wood, laminates, finishes), and CAD/design software.
• Sales Acumen: Proven track record in selling bespoke, high-ticket solutions with extended sales cycles.
• Leadership: Ability to coach teams on technical product details and design consultation.
• Communication: Exceptional client-facing skills; fluency in translating design concepts into project briefs