526 Retail Management Careers jobs in Singapore

Job Description:

• Analyze P&L, sales report and sales figures

• Handling of irregular and emergency situations

• Cost control (food cost / labour cost)

• Item management (ingredients, products, etc.)

• Store Management (equipment, etc.)

• Ordering from suppliers, maintaining inventory list and stocktaking

• Training and coaching of staff

• Planning of schedules and section planning

• Learn about food and beverage knowledge, and company's culture

• Leading store's daily meeting – reviewing operations and sales

• Handling and resolving incidents and customers' complaints

• Knowledge the different licenses, such as NEA, liquor, etc.

• Making daily sales report and updating maintenance report

• Recording food loss and handling of cash

• Communicate and share information with staff & with office staff from different departments

• Evaluation and propose increment and promotion of staff

• Interviewing and selection of part time employees

• Providing suggestion and feedback regarding store operations and promotions

• Clearing and setting up of tables, bring customers to their tables, sending menu

• Attending to customers' needs

• Preparation of condiments, beverages and desserts

• Serving of food and beverages

• Sending of bills and cashiering

• Wiping of utensils

• Answering phone call and customers' inquiries

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Ad hoc duties assigned by superior

Requirements:

• Candidates must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management or equivalent

• At least 2-3 year(s) of working experience in the related field is required for this position

• Independent, self-motivated, resourceful and reliable

• Good interpersonal and communication skills

• Problem solver and has passion to think out of the box to achieve desires outcome

• Able to work efficiently under pressure

Benefits:

• $1,000 Completion Bonus

• Annual Leave (start with 14 days and up to 21 days)

• Variable Bonus (Monthly and Year-End)

• $200 Birthday Voucher

• Staff Meal and Discount

• Long Service Award

• Career Progression

Candidates who unable to meet the expectation of a Store Manager will be consider to start off as an Assistant Store Manager.

Benefits Summary

• This is a full-time permanent role
• Medical Leave, Medical Claim, Insurance Coverage, Annual Leaves 16 Days, Commissions, Flexi Benefits, Annual Salary Increment Scheme, Nice and Dynamic Work Environment etc.
• Basic Salary: $5,000 – $,000 (Commensurate with experience) + Commissions + Flexi Benefits 2500 per year
• Work location: Multiple locations to choose from (NEX/ Plaza Singapura/ Raffles City/ Tampines/ Bugis+)
• Working hours: 5 days per week with retail shift hours

Our Client

The company is a multinational retailer of personal care and beauty products, offering nearly 340 brands alongside its own private label. Its product range includes cosmetics, skincare products, fragrances, nail polishes, beauty tools, body products, and hair care items.

The Store Manager is responsible for the overall management of the store, leading a team to ensure smooth operations, optimize sales, and deliver outstanding customer service. Acting as a Brand Ambassador, the role focuses on providing an exceptional shopping experience and inspiring customer loyalty in line with the company's vision. The Store Manager is expected to meet or exceed sales and profit targets, support and guide Beauty Advisors to achieve performance goals, and consistently uphold the company's values. Additionally, the role requires diligent execution of store operations and adherence to established policies, procedures, and initiatives.

Key Responsibilities

People Management

• Support hiring and onboarding; manage team performance and development
• Plan schedules, lead daily briefings, and uphold grooming and conduct standards
• Foster team motivation and handle HR matters as needed

Sales & Floor Management

• Drive daily sales and profitability; set and monitor KPIs
• Lead by example on the floor and ensure execution of promotions and service standards

Customer Service

• Build loyalty and manage CRM efforts
• Ensure high service standards and resolve customer feedback promptly

Operations

• Oversee daily operations, compliance, and loss prevention
• Manage stock handling, cash transactions, and store upkeep

Merchandising & Inventory

• Ensure visual merchandising standards are met
• Monitor inventory accuracy and minimize shrinkage

Requirements

• Possess 6 years' experience in store operations or sales management of which 3 years in leading and developing a team
• Experience in retail, FMCG or hospitality industry is preferred
• Good analytical skills with an eye for detail
• Proven leadership skills
• Strong interpersonal communication skills
• Service oriented with great passion for retail industry
• Proficient in MS Office

Next Step

Please submit your updated resume in MS Word format by clicking the QUICK APPLY  button.

We regret to inform that only shortlisted candidates will be notified.

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to

Charterhouse Resources Pte Ltd (13C6338)

Nix Bo R

Overview
Store Manager / Deputy Store Manager
Working Days: 5 days (need work on weekends/ Public Holidays)
Location: Ang Mo Kio Hub // NEX // Plaza Sing
Salary: $3000-$4000
Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives
Qualifications
Requirement:
Possess N-level/ O-level
At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales
Responsibilities
Store Operations
Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
Sales Targets
Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
Team Leadership
Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.
Customer Management
Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
Marketing & Promotions
Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.
Additional Responsibilities
a. Provide tailored recommendations of wellness products to suit customer needs.
b. Support and guide new team members to improve their sales and customer service skills.
c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.
#J-18808-Ljbffr

Store Manager / Deputy Store Manager

Working Days: 5 days (need work on weekends/ Public Holidays)

Location: Ang Mo Kio Hub // NEX // Plaza Sing

Salary: $3000-$4000

Others: Attendance Allowance + Sales Incentive + Quarterly/Annual Incentives

Requirement:

• Possess N-level/ O-level
• At least 2 year of management experience in the health and wellness industry/ retail sales or high-end/luxury product sales

Job Scope:

1. Store Operations
Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.

2. Sales Targets
Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis. Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.

3. Team Leadership
Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance. Build a high-performing team and develop future leadership talent.

4. Customer Management
Build and maintain relationships with key clients, VIPs, and corporate customers. Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.

5. Marketing & Promotions
Execute company marketing campaigns and in-store promotions. Collect feedback from customers and staff to improve sales strategies. Contribute to planning and implementing initiatives to increase footfall and sales revenue.

6. Additional Responsibilities
a. Provide tailored recommendations of wellness products to suit customer needs.
b. Support and guide new team members to improve their sales and customer service skills.
c. Contribute actively to business development by identifying new market channels, planning sales activities, increasing store revenue, improving customer retention, and enhancing the average transaction value.

Responsibilities

• Manage and motivate a team of sales associates to achieve store targets
• Implement and maintain visual merchandising standards
• Analyze sales data and inventory reports to optimize store performance
• Ensure compliance with company policies and local regulations

• Minimum 3 years of retail management experience
• Strong leadership and communication skills
• Proficiency in retail management software and POS systems
• Ability to work flexible hours, including weekends and holidays

• Career advancement opportunities within a growing retail chain

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• Management Skills
• Leadership
• Operational Excellence
• Restaurants
• Job Descriptions
• Administration
• Selling
• Compliance
• Customer Satisfaction
• Customer Service

Overview

Our Client, a high-end Italian fashion brand is looking to hire an experienced Store Manager.

• Supervised and coordinated all store activities to ensure smooth daily operations and achievement of business objectives.
• Maintained high standards in retail operations, customer service, team management, and sales planning.
• Ensured full compliance with internal procedures and took responsibility for their implementation.
• Managed store budget by monitoring sales performance, expenses, and revenue to optimize profitability.
• Developed and executed strategic plans to meet sales targets and business goals.
• Analyzed financial data to identify areas for improvement, drive sales growth, and implement corrective actions.

• Minimum of 5 years management experience in luxury retail
• Entrepreneurial mindset - Problem solver and go-getter
• Self-motivated with a positive attitude
• Customer focused with strong interpersonal and communication skills

Location: Central, Singapore

Interested candidates kindly forward your CV to (Chou Yu-Ching, Reg No: R ). Feel free to forward this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

The Store Manager (a.k.a. Business Manager) owns the business end-to-end by shaping strategy, leading the team, analyzing market and customer insights, leading commercial growth, and mentoring future leaders to deliver long-term success.

Responsibilities

• Responsible for achieving the store’s annual, quarterly, and monthly revenue, cost, and profit targets.
• Monitor inventory performance, including cost control, loss tracking, and discrepancy resolution.
• Lead stock planning and order review: validate material usage forecasts, order schedules, and vendor alignment.
• Ensure SOPs for inventory and asset management are implemented, maintained, and improved across the store.
• Oversee asset and material safeguarding, ensuring equipment, tools, and supplies are used and maintained responsibly.
• Assist in implementing the company's brand activities and promoting its business philosophy and corporate culture.
• Responsible for managing relationships with customers, landlords, and store staff, handling customer complaints and feedback properly to enhance customer satisfaction.
• Responsible for store venue renting and collaboration with external corporations and partnerships related to the store.
• Responsible for daily management and supervision of store staff, including training, on-the-job guidance, performance evaluation, and personal development.
• Responsible for analysing store operation data to improve and increase store revenue.
• Review and analyse regular customer behaviour from loyalty program data to suggest local store strategies and improve retention and satisfaction.
• Responsible for improving work procedures and rules for each position within the store and updating documentation of guidelines and SOPs.
• Complete other tasks assigned by management.

Requirements

• Education Level: Bachelor's degree or above.
• More than 3 years of work experience in F&B or retail industries, including at least 1 year in a managerial role.
• Skills: Proficient in office software, including slide presentations, documentation, basic Excel analysis, and professional-level English proficiency.
• Strong leadership, decision-making, interpersonal, communication, planning, and execution skills.
• A proactive drive to learn.
• Genuine passion for coffee, food, or baking.
• A strong work ethic.

Overview

The Store Manager is responsible for the overall store management by efficiently leading a team and ensure smooth operations to optimize sales and deliver outstanding customer service. Be an ambassador of Sephora and embrace working in a fast paced environment.

Recruit & Retention

• Involved in the recruitment of store team together with HR department
• Maintain employee turnover and absenteeism

Train and Develop

• Ensure all new joiners are well-trained and integrated into the environment
• Work with Training department on training plans and objectives for the store team
• Coordinate training schedules and follow up with Training department
• Develop the store team individual career path

Performance Management

• Work with Country Manager on individual and store objectives / KPIs
• Conduct annual, half yearly and quarterly individual performance review with the Store team
• Provide constructive feedback and constantly provide coaching to the team for improvement
• Propose internal promotions and transfers when necessary

Organize and Animate

• Conduct the store team briefing every shift
• Plan a well-organized store roster according to daily traffic and sales trend, optimizing the team resources
• Ensure that the team’s grooming and behavior are according to the store’s SOP
• Work with HR department on any disciplinary issue
• Demonstrate the Sephora DNA to inspire and motivate the team
• Create a positive and exciting environment with great team spirit

Drive Sales

• Responsible for daily store operations, achieving store sales and profitability and ensuring every customer receives great service experience
• Set and communicate the KPIs to the team during the daily briefing
• Communicate to the team on hourly sales achievements and take prompt action to achieve final goal when necessary
• Communicate and ensure that the team is aware of all the brand promotions mechanics and incentives
• Ensure that complimentary gift wrapping services are introduced, key product launches and initiatives are fully supported
• Be operationally hands-on, working with the team on the sales floor to achieve KPIs set

Optimize Store Profitability

• Keep abreast of direct competitors' promotional activities and propose action plan to the Country Manager
• Analyze the sales, KPIs, store’s activity and propose action plan on a weekly and monthly basis
• Be accountable for cost management
• Monitor the store Profit and Loss closely

Customer Service

• Build and nurture a strong relationship with loyal customers
• Constantly focus on new members recruitment (CRM) to achieve the KPIs set
• Coordinate with HQ CRM team to ensure smooth implementation of Sephora’s CRM operations and policies
• Manage and resolve any customer’s feedback
• Ensure that the every team member is trained on Mystery Shopper standard and the standard is practised consistently
• Maintain a high level of motivation and ensure the team is dedicated to offer the best customer service

Merchandising

• Ensure that the store is in good condition i.e. shelves are replenished, fixtures are clean, testers and prices are present in good condition
• Ensure that the merchandising guidelines and planograms are followed according to the Merchandising Book and requirements

Stock Management

• Monitor the stock inventory process to minimize shrinkage and accuracy in stock management; stock room is according to Sephora’s guidelines and standards
• Liaise with Supply Chain team on any stock issue

Cash & Till Management

• Train staff and enforce Sephora’s cash handling and shortage prevention procedures
• Ensure that store funds and deposits are maintained in accordance with Sephora’s policies

• Ensure communication within Weekly Action Box is disseminated to the team and required actions are implemented and follow through
• Ensure store compliance with Sephora's audit processes and requirements
• Any other ad hoc duties assigned

• 6 years’ experience in store operations or sales management of which 3 years in leading and developing a team
• Experience in retail, FMCG or hospitality industry is preferred
• Good analytical skills with an eye for detail
• Proven leadership skills
• Strong interpersonal communication skills
• Service oriented with great passion for retail industry
• Proficient in MS Office