16 Retail Leadership jobs in Singapore

Leadership Opportunity

• We seek a highly skilled Shop Manager to oversee sales and customer service operations in our retail environment.
• This role requires exceptional leadership skills, with the ability to motivate staff and drive results.
• The ideal candidate will have a strong focus on delivering exceptional customer service, maintaining high shop performance standards, and driving sales growth.
• This is an exciting opportunity for a seasoned professional to take on a leadership role and contribute to the success of our business.
• Responsibilities include managing daily operations, leading a team of sales professionals, and developing strategies to drive sales and customer engagement.
• We are looking for someone who is passionate about providing excellent customer service, has a strong work ethic, and is able to adapt to a fast-paced retail environment.
• Minimum 10 years of experience in a similar retail or related field is required, as well as a willingness to work flexible hours, including weekends and public holidays.
• Strong communication and interpersonal skills are essential for this role, as well as the ability to work effectively under pressure.

We aim to deliver exceptional products and services through a commitment to excellence.

This 2-year program equips candidates with the skills to excel as Retail Managers, driving retail outlets to success.

• Customer Service Representative -> Senior Customer Service Representative
• Team Leader -> Training Assistant Retail Manager
• Retail Manager -> Training Retail Manager
• Retail Manager

Candidates undergo an accelerated training program exposing them to the retail sales career path.

1. Managing sales targets, including setting and monitoring of sales targets
2. Maintaining professional standards of customer care, including managing customer feedback
3. Managing stock levels, organizing storerooms and ensuring adequate inventory
4. Executing administrative duties, including staff appraisal and scheduling
5. Presenting quarterly reports to the Operations Team and Management

• A degree in Business or a related field
• Ability to work flexible hours and on weekends and Public Holidays
• Capacity to work in a fast-paced environment
• Effective bilingualism in English and a second language
• Excellent interpersonal skills and ability to interact with people from all walks of life
• Sales-oriented and self-motivated to achieve sales targets
• Good salesmanship and entrepreneurial spirit
• Strong interest in fashion and passion for the industry

Job Overview:

• Achieve sales and inventory targets while delivering exceptional customer experiences.

Key Responsibilities:

• Lead a district team to execute business objectives and optimize store operations.
• Collaborate with Store Managers to drive sales growth and improve retail excellence.

Required Skills:

• Proven leadership skills with ability to drive results.
• Strong analytical skills with attention to detail.
• Excellent communication and interpersonal skills.

Benefits:

• Competitive compensation package.

• Opportunities for professional growth and development.

Working Conditions:

• Collaborative and dynamic work environment.

The successful Management Executive will be responsible for managing retail staff rosters, supervising store teams and overseeing IT issues.

• Plan and manage retail staff rosters to ensure adequate coverage
• Supervise retail store teams to achieve daily / monthly sales targets
• Oversee IT and store repair issues
• Maintain standards for product display and ensure a pleasant shopping environment

Job Overview:

• We are seeking an accomplished retail professional to fill the role of Assistant Supervisor. The ideal candidate will possess a strong passion for retail, excellent leadership skills, and the ability to motivate and inspire others.

The successful candidate will be responsible for managing daily store operations, achieving sales targets, and maintaining a high level of customer service. They will also be expected to stay up-to-date with products, promotions, and brand guidelines, as well as plan staff rosters for maximum productivity.

About the Role:

• Lead by example and demonstrate a strong commitment to delivering exceptional results.
• Develop and implement effective strategies to drive sales growth and improve operational efficiency.
• Maintain a positive and respectful working environment that fosters open communication and teamwork.
• Ensure all transactions are accurate and efficient, and that customers receive a seamless shopping experience.
• Stay organized and manage multiple tasks simultaneously, prioritizing deadlines and responsibilities.
• Schedule staff effectively to meet business needs and ensure adequate coverage during peak periods.
• Participate in stock takes, changes, and other store activities as required.

Requirements:

• Previous experience in a retail supervisory role or similar industry.
• Demonstrated ability to lead and motivate teams to achieve outstanding results.
• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Able to work independently and as part of a team.

What We Offer:

• A competitive salary package.
• Ongoing training and development opportunities.
• A dynamic and supportive work environment.
• Opportunities for career advancement.

We are a global leader in performance running and lifestyle footwear, known for our Swiss-engineered innovation and commitment to movement. Our Singaporean community hub blends cutting-edge design, premium products, and a world-class shopping experience.

As an Assistant Store & Service Manager at Jewel Changi Airport, you will shape the customer journey, drive sales performance, and foster a team culture that reflects our innovation and energy.

Key Responsibilities:

• Support business growth: Collaborate with the Store Manager to achieve sales goals, analyze customer trends, and optimize operations.
• Create seamless shopping experiences: Oversee floor operations, ensuring the store is visually compelling, well-stocked, and customer-ready.
• Manage team efficiency: Oversee scheduling and payroll, allocating resources effectively for peak and off-peak periods.
• Enhance team development: Train and mentor sales specialists, fostering a culture of passion and continuous learning.
• Lead in-store activations: Support product launches, marketing initiatives, and exclusive events tailored to travelers and local customers.
• Maintain compliance and security: Ensure loss prevention standards, audit compliance, and adherence to Singaporean retail regulations.

Benefits:

• Opportunity to work in a dynamic and innovative environment.
• Professional development and training opportunities.
• A competitive salary and benefits package.

About Us:

We are a leading retailer in the performance running and lifestyle footwear market. We pride ourselves on our commitment to innovation, quality, and customer satisfaction.

To achieve optimal operational efficiency, we require a highly skilled and experienced leader to oversee daily operations at our cafes and kiosks.

The ideal candidate will possess excellent communication skills, be physically fit, and have the ability to work independently while maintaining high levels of customer satisfaction.

This role involves managing staff, overseeing inventory management, administering accounts, and ensuring compliance with health and safety regulations. A valid driving license is an added advantage.

The successful candidate will be responsible for:

• Day-to-Day Operations: Manage daily store activities, including cash handling, inventory control, and maintenance of cleanliness standards.
• Staff Management: Supervise, train, and lead staff members to deliver exceptional customer service and meet sales targets.
• Inventory Control: Maintain accurate inventory records, monitor stock levels, and implement efficient ordering procedures.
• Health and Safety: Ensure compliance with relevant laws and regulations regarding food safety, hygiene, and sanitation.

We are looking for someone who can provide leadership, motivate staff, and drive business growth while maintaining a positive and professional working environment.

Key Skills and Qualifications:

• Leadership and Communication: Strong leadership and communication skills to effectively manage staff and coordinate daily operations.
• Organizational and Time Management: Excellent organizational and time management skills to prioritize tasks, manage deadlines, and maintain high productivity levels.
• Customer Service: Ability to provide exceptional customer service, handle customer complaints, and maintain high levels of customer satisfaction.
• Inventory Management: Knowledge of inventory management principles, including stock control, ordering, and record-keeping.
• Health and Safety: Familiarity with health and safety regulations, including food safety, hygiene, and sanitation practices.
• Physical Fitness: Physical fitness to perform duties that require standing, walking, lifting, and bending.

Benefits:

• Competitive Salary: Attractive salary package reflecting your experience and qualifications.
• Ongoing Training: Opportunities for ongoing training and development to enhance your skills and knowledge.
• Professional Environment: Collaborative and supportive working environment that fosters growth and success.

How to Apply:

Please submit your application, including your resume and cover letter, to us. We look forward to hearing from you soon.

We are seeking a skilled Sales Manager to oversee our sales team and drive revenue growth.

The successful candidate will be responsible for leading the sales team to achieve revenue targets, improving customer satisfaction, and identifying business opportunities. They will work closely with internal and external stakeholders to curate attractive products for in-store events, research new business opportunities, and maintain quality of service and operations by enforcing organizational standards.

• Curate attractive products for in-store events.
• Research new business opportunities to increase profit and service improvements.
• Maintain quality of service and operations by enforcing organization standards.

• Lead monthly sales meetings to formulate sales strategies and discuss progress.
• Train sales staff on product displays and customer service techniques.
• Maintain relationships with internal and external stakeholders to improve customer satisfaction.
• Analyze sales data to identify trends and areas for improvement.

• Diploma with 3 years related experience as a Sales Manager in the Retail Industry.
• Excellent communication and leadership skills.

This is an excellent opportunity to develop your career as a Sales Manager in a dynamic and fast-paced environment. You will have the chance to work with a talented team and contribute to the company's success.