392 Retail Compliance jobs in Singapore

We are seeking a highly skilled and experienced Retail Operations Director to join our team. As a key member of our leadership group, you will play a critical role in driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

As a leader, you will be responsible for developing and implementing strategic plans to optimize store performance, manage inventory levels, and drive sales growth. You will work closely with cross-functional teams to identify opportunities for improvement and implement changes that drive results.

• Develop and execute strategic plans to improve store performance and drive sales growth
• Manage inventory levels, including ordering, stocking, and replenishment
• Lead and motivate teams to achieve business objectives
• Analyze data to identify trends and areas for improvement
• Collaborate with cross-functional teams to implement process improvements

• Minimum 3 years experience in retail operations or a related field
• Proven track record of success in leading high-performing teams
• Strong analytical skills, with ability to analyze data and drive insights
• Excellent communication and interpersonal skills
• Bachelor's degree in Business Administration or a related field

• A competitive salary and benefits package
• Ongoing training and development opportunities
• A dynamic and supportive work environment
• The opportunity to make a real impact on the business

About us: "Keep Moving" 永不止步

ANTA was established in 1991; while ANTA Sports Products Limited, a widely recognized global sportswear company, was listed on the Main Board of HKEx in 2007 (Stock Codes: 2020 (HKD counter) and 82020 (RMB counter)). The mission of the Company is to bring the transcendent sports spirit into everyone's life. ANTA Sports principally engages in R&D, design, manufacturing, marketing and sales of professional sports products including footwear, apparel and accessories. By embracing an all-round brand portfolio including ANTA, FILA, DESCENTE, KOLON SPORT, MAIA ACTIVE and JACK WOLFSKIN, etc., ANTA Sports aims to unlock the potential of both the mass and high-end sportswear markets. ANTA Sports is also the largest shareholder of Amer Sports, Inc., a global group of iconic sports and outdoor brands, including Arc'teryx, Salomon, Wilson, Peak Performance, and Atomic, whose shares are listed on the New York Stock Exchange (NYSE: AS).

Job description:

• Collaborate with the retail operations leaders in our Southeast Asia (SEA) countries, support to acheive regional stores performance goals and continuously drive performance across sales, retail KPIs and non-selling activities.
• Leverage the regional/local retail training teams through effective store interactions to identify learning strategies to support our agile business needs, ensuring each store is equipped with a 360 vision of the business.
• Take a proactive role in local projects and execute business initiatives including but not limited to: store incentives and/or retail specific projects when required.
• Monitor operational performance of client services and store operations inclusive of inventory flows and accuracy, team operational productivity, stock organization and training through hands on coaching in store and partnership with retail therefore ensuring solid cross-functional client services/operational knowledge for all team members.
• Ensure efficient flow of products inclusive of: store openings, pop ups, delivery schedule, logistics in partnership with Merchandising, Supply Chain/ Logistics.

Requirements:

• Diploma in Business Administration, Marketing, Fashion or any business-related course.
• At least 4 years' experience in retail operations.
• Entrepreneurial spirit, adapts quickly, and develops people centric solutions.
• Agility and adaptability to a changing market and competitive environment.
• Effectively communicates the 'why' and inspires others to be agents of change.
• Passion about sports is a must.

Ensuring seamless store operations and staff performance is pivotal to success. Key responsibilities include maintaining productivity, quality control, and safety standards. The operational procedure system must be continually enhanced and updated for effective reporting to management.

• Leadership development and coaching
• Quality assurance and customer satisfaction
• Inventory management and succession planning
• Store management and visual merchandising
• Strategic planning and business growth

This role offers a dynamic work environment with opportunities for career advancement and professional growth. As a retail operations executive, you will have the chance to make a tangible impact on store performance and contribute to the company's overall success.

Job Title: Retail Operations Manager

**Job Summary:**

We are seeking a highly skilled and experienced Retail Operations Manager to oversee the daily operations of our retail stores.

**Key Responsibilities:**

• Provide exceptional customer service, handling customer complaints and concerns in a timely and professional manner.
• Maintain high standards of visual presentation, ensuring shelves are fully stocked and merchandise is displayed effectively.
• Manage inventory levels, process online orders, and respond to guest inquiries in a timely and efficient manner.
• Oversight and processing of mail orders, addressing feedback from VIPs, and maintaining levels of confidentiality and discretion.

**Requirements:**

• Product knowledge and technical skills.
• Familiarity with promotional events for the retail store or pop-up events.
• Knowledge of Microsoft Office and currency handling.
• Experience in venue management, inventory management, and event planning.

**What We Offer:

A dynamic work environment, opportunities for career growth, and a competitive compensation package.

The Shop Supervisor is responsible for overseeing daily operations, leading a team of retail staff and ensuring sales targets are met.

Maintaining store displays and following operational procedures is crucial to achieving business objectives. The successful candidate will be responsible for monitoring sales performance, boosting sales through motivating team members, and providing regular reports on sales performance to the Area Manager.

Main Responsibilities:

• Customer Service Excellence: Lead by example, providing excellent customer service and resolving complaints promptly. Ensure the store maintains a high standard of engagement and service delivery.
• Sales & Performance Management: Monitor sales performance, boost sales through motivating team members, and provide regular reports on sales performance to the Area Manager.
• Team Supervision & Leadership: Supervise, mentor, and motivate team members to ensure efficient operations and high morale.

Performance Monitoring & Staff Development:

• Conduct regular performance assessments, provide coaching, feedback, and support to the team.
• Identify training opportunities to enhance team member skills and capabilities.
• Ensure consistent development of staff through ongoing training, feedback, and recognition of achievements.

Inventory Management:

• Maintain effective inventory management to meet customer demand.
• Perform regular inventory checks, manage stock replenishment, and maintain accurate stock records.
• Liaise with HQ and suppliers for timely stock orders and address any stock-related issues.

Store Operation & Safety:

• Oversee all aspects of store operations including opening and closing procedures, cash handling, and security protocols.
• Ensure the store is clean, organized, and compliant with health and safety regulations.

The Retail Operations Director is a senior role responsible for driving sales growth and ensuring operational excellence in retail stores. Key responsibilities include managing store sales targets, monitoring costs, supervising employees, handling customer queries, and resolving issues arising from day-to-day activities.

• Sales Target Management: Lead the team to achieve monthly/quarterly sales targets by optimizing store layouts, implementing effective merchandising strategies, and motivating employees to deliver exceptional customer service.
• Cost Control: Monitor and manage store costs, including staff expenses, stock maintenance, and utility bills, to ensure optimal profitability.
• Employee Supervision: Directly supervise and mentor a team of retail staff, providing coaching and training to improve their performance and productivity.
• Customer Service: Foster a culture of excellent customer service, responding promptly to customer queries, addressing complaints, and delivering personalized solutions to meet customers' needs.
• Issue Resolution: Identify and resolve issues arising from day-to-day activities, such as inventory discrepancies, equipment failures, or employee conflicts, to minimize disruptions and maintain business continuity.

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum 5 years of experience in retail operations, management, or a related field.
• Proven track record of achieving sales growth and improving operational efficiency.
• Excellent leadership, communication, and problem-solving skills.

• Competitive salary and bonus structure.
• Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
• Opportunities for career advancement and professional development.

Submit your application, including your resume and a cover letter, to (insert contact information). We look forward to hearing from you!

We are seeking a detail-oriented and customer-focused individual to join our retail team as a Retail Operations Manager. This role involves assisting with the management of the retail floor, including sales floor upkeep, cashiering, and order processing.

• Manage product displays and ensure a clean and inviting retail space
• Process orders promptly and accurately to ensure timely delivery and customer satisfaction
• Assist with customer service and provide a positive experience for customers
• Pack products for dispatch or self-collection, ensuring items are well-protected and presented

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Basic knowledge of social media platforms and visual merchandising
• Strong initiative and positive attitude

• Access to gym and pool facilities
• Opportunities for professional development and growth
• A supportive and dynamic work environment

We value our team members' well-being and offer a range of benefits and opportunities for growth. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.

Job Summary:

To oversee the management of designated product categories, ensuring optimal inventory, pricing, and merchandising. The Retail Operations Manager supports sales growth, team development, and customer satisfaction while aligning category performance with overall store goals.

• Oversee inventory levels, prices, product displays, and sales performance for assigned categories.
• Analyze sales data and implement strategies to boost sales and meet targets.
• Collaborate with Merchandising Teams and suppliers on promotions and category planning.
• Lead and train Sales Associates on product knowledge and store procedures.
• Provide ongoing coaching and monitor team performance to ensure operational standards.
• Support in workforce planning, staff rostering, and labour cost management.
• Ensure high levels of customer satisfaction and resolve escalated customer issues.
• Perform cashiering and general store duties when needed to maintain efficiency.
• Manage purchase orders, stock receipt documentation, and maintain accurate records.
• Conduct daily briefings to communicate priorities and drive team alignment.
• Assist with stock-taking to ensure inventory accuracy.

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities; bilingual preferred.
• Customer-focused, results-driven, and detail-oriented.
• Able to work independently and manage cross-functional coordination.
• Strong analytical and problem-solving skills.
• Knowledge of retail SOPs, operations, and compliance.
• Project management experience is an advantage.
• Motivated, responsible, and committed to continuous improvement.