5,466 Retail Banking jobs in Singapore

- Perm Hire Directly With Local Bank in Singapore

- Open to Diploma / Degree Graduates without relevant work experience/certifications in wealth management

- About the Department: The Retail function provides Personal and Business Banking customers with financial solutions tailored to their needs. We help them manage their money wisely and meet their financial goals through an extensive range of products and services. These include deposit, insurance, secured and unsecured loans, investment and wealth advisory services.

- Personal Financial Services:We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

• Enjoys front line sales
• Are motivated by rewards & recognition
• Desire fast track career progression

• Create distinctive banking experiences for our clients
• Provide expert financial advice on our clients' wealth journey
• Leverage on our Bank's network to meet and achieve sales targets

As a Personal Wealth Executive within the Personal Banking business, you will be responsible for rendering financial advisory to BANK'S mass-market customers. You are expected to achieve individual sales target while ensuring accurate and timely completion of the entire sales and compliance process.

• Provide prudent financial advisory and investment solutions to meet the financial planning needs and requirements of BANK's clients
• Develop and deepen relationships with clients who have been assigned to you
• Ensure proper advisory procedures and documentation while adhering to the Bank's internal policies, business processes and regulatory requirements (i.e. FAA and other related statutory Acts)

• A recognised university degree
• Results-oriented, dynamic and self-driven
• Competent in engaging and managing internal and external clients
• Proven ability to achieve sales target
• Resourceful and able to work with minimal supervision

About the Traineeship

Are you a recent graduate eager to launch your career in the financial industry? We are looking for enthusiastic and driven individuals to join our Graduate Industry Traineeship program. This program is designed to provide you with hands-on experience and a deep understanding of the banking sector, with opportunities in our Invest and Lending departments.

This is a 6 months traineeship program offered in partnership with Workforce Singapore's (WSG) Graduate Industry Traineeships (GRIT) program. As a trainee, you will be immersed in real-world projects, mentored by experienced professionals, and gain invaluable industry insights.

What You'll Do

As a trainee, you will have responsibilities in both our dynamic Invest and Lending teams. You will:

• Be Involved in the Product Development Lifecycle from end to end, pre-launch to post launch for both Invest and Lending
• Manage and monitor overall product performance, driving initiatives to grow the portfolio and improve profitability.
• Review product programs and processes, implementing enhancements for better customer experience and operational efficiency.
• Liaise with various stakeholders including risk, credit, operations, and technology teams.
• Conduct market research and competitor analysis to identify new product opportunities, including exposure to external partners.

Campaign Management:

• Tracking campaign performance and ensuring fulfillment.
• General administration and upkeep of campaign activities.
• Supporting the preparation of acquisition ideas.
• Liaising with Marketing, Data, Compliance, and Legal for communication preparation.

Business Development & Analysis:

• Supporting business development and partnership analysis.
• Preparing slides for management updates.
• Monitoring and analyzing investment portfolios.

Who We're Looking For

• 2024/2025 graduates from a tertiary institution
• A degree in Business, Finance, Economics, or a related field is preferred
• Strong analytical, problem-solving, and communication skills.
• A proactive and eager-to-learn attitude.
• Ability to work independently and as part of a team.
• Passion for the financial industry.

Basic Salary- $3500 - $5000 + Monthly Comms/Quarterly Incentive

Career Progression

About the Job

Possess a sales-focused attitude with a willingness to service customers.

Identify Potential opportunities via needs

Ability to advise, recommend products to clients, upsell and cross sell products when suitable

To follow up on documents and any other relevant documents required for application submission.

Requirements

No Experience welcomed

Highly motivated, driven, able to work in fast paced environment, with a strong drive to succeed.

Strong interpersonal skills

Goh Boon Hui R

Just Recruit Singapore Pte Ltd - EA12C6295

We are seeking a Relationship Professional to join our team.

• Market a range of retail banking and investment products, providing customers with expert advice on suitable wealth management solutions.
• Upsell and cross-sell the Bank's suite of products and services, driving revenue growth and customer satisfaction.
• Offer advisory services recommending suitable wealth management products for potential customers, ensuring they receive tailored financial solutions.
• Analyse market trends and customer feedback to identify opportunities for growth and improvement.
• Support technology initiatives that promote customer convenience and service excellence.

• Act as a single point of contact for all customers under handling, responding promptly to their queries and issues.
• Navigate internally to address customer issues, escalating them to relevant authorities when necessary.

• Maintain 100% accuracy on various forms submitted to Operations or Partners for execution.
• Contribute to maintaining the branch's aesthetic appeal in line with Corporate Identity guidelines.

A Bachelor's Degree or equivalent in Banking, Insurance & Financial Services is required. MBAs/Executive MBAs will be given preference. Proficiency in Indian dialects (Hindi/Tamil) is an added advantage due to frequent interaction with Indian customers/stakeholders. Minimum of 1-2 years of experience in sales and financial products and services is required. CMFAS certification (M5, M8, M8A, M9, M9A, HI, BCP, PGI) is necessary. Excellent customer-focused mindset and strong interpersonal skills are essential. Sound knowledge of banking, wealth management, and insurance products is necessary. Strong understanding of financial compliance and regulatory requirements in Singapore is also required.

This role offers a challenging career path with opportunities for growth and development. You will work in a dynamic environment with a talented team.

Please note that this job requires regular travel within Singapore.

About the Traineeship

Are you a recent graduate eager to launch your career in the financial industry? We are looking for enthusiastic and driven individuals to join our Graduate Industry Traineeship program. This program is designed to provide you with hands-on experience and a deep understanding of the banking sector, with opportunities in our Invest and Lending departments.

This is a 6 months traineeship program offered in partnership with Workforce Singapore's (WSG) Graduate Industry Traineeships (GRIT) program. As a trainee, you will be immersed in real-world projects, mentored by experienced professionals, and gain invaluable industry insights.

What You'll Do

As a trainee, you will have responsibilities in both our dynamic Invest and Lending teams. You will:

• Be Involved in the Product Development Lifecycle from end to end, pre-launch to post launch for both Invest and Lending
• Manage and monitor overall product performance, driving initiatives to grow the portfolio and improve profitability.
• Review product programs and processes, implementing enhancements for better customer experience and operational efficiency.
• Liaise with various stakeholders including risk, credit, operations, and technology teams.
• Conduct market research and competitor analysis to identify new product opportunities, including exposure to external partners.

Campaign Management:

• Tracking campaign performance and ensuring fulfillment.
• General administration and upkeep of campaign activities.
• Supporting the preparation of acquisition ideas.
• Liaising with Marketing, Data, Compliance, and Legal for communication preparation.

Business Development & Analysis:

• Supporting business development and partnership analysis.
• Preparing slides for management updates.
• Monitoring and analyzing investment portfolios.

Who We're Looking For

• 2024/2025 graduates from a tertiary institution
• A degree in Business, Finance, Economics, or a related field is preferred
• Strong analytical, problem-solving, and communication skills.
• A proactive and eager-to-learn attitude.
• Ability to work independently and as part of a team.
• Passion for the financial industry.

Basic Salary- $3500 - $5000 + Monthly Comms/Quarterly Incentive
Career Progression
About the Job
Possess a sales-focused attitude with a willingness to service customers.
Responsibilities
Identify Potential opportunities via needs
Ability to advise, recommend products to clients, upsell and cross sell products when suitable
To follow up on documents and any other relevant documents required for application submission.
Requirements
No Experience welcomed
Highly motivated, driven, able to work in fast paced environment, with a strong drive to succeed.
Strong interpersonal skills
Goh Boon HuiR
Just Recruit Singapore Pte Ltd - EA12C6295
#J-18808-Ljbffr

Job Description/Responsibilities:

Leading the user product management team for daily product design/review/delivery.

Assisting to develop product strategy & roadmap and align with business goals and objectives.

Leading the holistic product lifecycle for both external and internal users, including drafting conceptual diagrams and product requirement documents, liaison with stakeholders on product/business requirement, alignment with policies, compliance and regulatory requirements, as well as product launch and go-to-market plan.

Collaborate with cross-functional teams, including design, engineering, marketing, operations and etc., for banking product implementation, ranging from deposit/loan accounts, payment, operations, customer servicing, accounting to other supporting digital functionalities.

Analyzing product profitability & performance to identify and initiate new product ideas as well as improvements.

Establishing project management procedure and clear milestones, to ensure the timely delivery of digital banking products, from requirements gathering, ideation, design, solutioning, testing and roll out, to post-launch improvements and iterations.

Self-driven and comfortable to navigate with ambiguity and changes in a fast-paced environment

Requirements:

Minimum 5 years of experience in Product Management role, with a track record of getting things done in a dynamic environment.

Bachelor's degree required, computer science, engineering, information systems or finance related disciplines are preferred.

Possess solid understanding on banking or financial service-related applications and technologies in terms of products and supporting services, system and business operation procedures, risk management, regulatory compliance, and etc.

Experience in project management and coordinating/driving release schedules.

Knowledge or demonstrated experience with cloud computing to develop highly scalable and available systems including APIs, automation, and data warehousing/analytics would be preferred.

Prior experience with end-to-end user product design required.

Proficient in English as the main working language.

Good communication in both spoken and written forms to facilitate discussion across stakeholders, able to communicate complex business or technical information effectively.

• Good analytical and logical thinking skills.

Responsibilities:

• To provide customer service on retail banking products;
• To attend personal loan application;
• To conduct marketing on bank cards and other personal products on batch basis;
• To maintain relationship with VIP customers;
• To provide financial advice and market financial products to retail customers;
• To keep existing customers updated on portfolios and new products;
• To write reports on products and business;
  To prepare for any ad-hoc duty assigned by Head of Department.

Requirements:

• Bachelor's degree, preferably in Banking and Finance or related discipline
• At least 2 years of relevant experience in a similar capacity. Prior working experience in banking sector will be advantageous
• Ability to multi-task and work under pressure
• Good interpersonal skills and communication skills

RESPONSIBILITIES

Products & Training

• Responsible in assisting AVP Product & Training in product development, launches, marketing communications, distribution, processes and systems set up
• Keep track on product life cycles and ensure that reviews and extension are completed on a timely basis
• Assist AVP Product Manager to complete market research for New Products implementation and/or Existing Products viability review
• Annual Review on bank product library, IBG Asset and Liabilities Review, Panel of lawyers and Mortgage Brokers to be conducted and submitted for approval
• Handle the Bancassurance and Unit Trust Submission to product partners within time line and validate documentation to be within the banks' guidelines of Sales and Advisory.
• Responsible and follow up on customer's product enquiries received via the bank's communication channels
• Set and review service standards delivery by other support units to ensure high and efficient delivery of the service standards
• Work collaboratively with others, particularly the distribution channels, to achieve shared business goals and contribute towards building a collegial teamwork
• Co-ordinate RM training and skill enhancement requirements with the respective department or product partners to meet the annual CPD requirements
• Undertake other responsibilities or additional tasks as required from time to time to raise the standard of how we conduct retail business
• Recording Minutes of Sales Meetings
• Supporting, contributing, promoting and driving technology initiatives like Internet applications, mobile applications, etc towards promoting customer convenience and service excellence
• Any other role assigned by AVP Products/Head Retail

Bulk Remittance Processing

• End to End Management of the Bulk Remittance Transactions from the corporate arrangements in place
• A clear understanding of the process from receiving the required documents from the corporate, to preparation of the file after validating the values with the pdf attachments
• Sending the Transaction receipts to the corporate in the agreed format once RPC team has successfully processed the transactions.

Administrative

• Monthly consolidation of reports required for RM Commission
• Perform data analysis for generating reports on periodic basis. Provide strong reporting and analytical information
• Be a focal point between branches and corporate office for approval, data and information request
• Handle Pricing and Product related approvals, deviations and issues arising from the product processes, involving coordination with credit, loan operations compliance, branches and other stakeholders
• Responsible to maintain product or product related registers/files to ensure proper safekeeping of information and documentation
• Scrutinize to ensure up-to-date information that is available on intranet and internet
• Compile Competitive Analysis of Deposit & Loan Interest Rates (weekly)
• Compilation of all the reports pertaining to retail banking / any other work allocated by Head Retail
• Maintain a record of all the Retail Policy renewal dates (maintained in Intranet)
• Preparing and Submitting Retail Review report to IBG
• Maintaining and sharing of data for reporting purposes

Code of Conduct and Code of Ethics

• The employee should ensure adherence to the Code of conduct and the Code of ethics stipulated by the Bank

REQUIREMENTS

• Diploma or Bachelor's Degree in Business, Finance, Banking, or related fields.
• 1 to 3 years in roles related to Financial advisory product management, training, or sales support within the financial services industry (MUST)
• Strong understanding of financial compliance and regulatory requirements in Singapore
• Working knowledge of Microsoft Office applications (e.g. Word, Excel, PowerPoint, etc)
• Self-motivated, goal orientated and able to work in a fast-paced environment
• Capable of managing multiple tasks and meeting deadlines in a dynamic environment.
• Meticulous, methodical and detail oriented