7,052 Retail Assistants jobs in Singapore

What you will achieve:

• Meet personal and team sales targets by using effective sales techniques.

• Deliver excellent customer service, including product recommendations and handling inquiries or issues.

• Support junior team members by sharing product knowledge and sales tips.

• Build strong customer relationships to encourage repeat business.

• Stay familiar with all store products, new launches, and ongoing promotions.

• Understand customer needs and provide personalized shopping advice.

• Keep up with retail trends and competitor activities to better serve customers.

• Help with daily store tasks like opening/closing, cash handling, and stock management.

What you will need:

• Experience in retail brand sales is preferred

• Serious and responsible for work, patient with customers, able to bear hardships and stand hard work

• Enthusiastic and cheerful personality, with good expression and communication skills

• Obey the management of the company, have a strong sense of ownership, willing to develop together with the company

What we offer:

• We provide market-competitive packages.

• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.

• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

What you will achieve:

• Meet personal and team sales targets by using effective sales techniques.
• Deliver excellent customer service, including product recommendations and handling inquiries or issues.
• Support junior team members by sharing product knowledge and sales tips.
• Build strong customer relationships to encourage repeat business.
• Stay familiar with all store products, new launches, and ongoing promotions.
• Understand customer needs and provide personalized shopping advice.
• Keep up with retail trends and competitor activities to better serve customers.
• Help with daily store tasks like opening/closing, cash handling, and stock management.

What you will need:

• Experience in retail brand sales is preferred
• Serious and responsible for work, patient with customers, able to bear hardships and stand hard work
• Enthusiastic and cheerful personality, with good expression and communication skills
• Obey the management of the company, have a strong sense of ownership, willing to develop together with the company

What we offer:

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

1. Maintain a well-stocked and visually appealing retail environment
2. Deliver exceptional customer service

1. Negotiation skills
2. Visual merchandising expertise
3. Housekeeping abilities
4. Excellent interpersonal skills
5. Inventory management capabilities
6. Fitness level (standing for long periods)
7. Retail sales experience
8. Administration skills

What you will achieve:

• Meet personal and team sales targets by using effective sales techniques.
• Deliver excellent customer service, including product recommendations and handling inquiries or issues.
• Support junior team members by sharing product knowledge and sales tips.
• Build strong customer relationships to encourage repeat business.
• Stay familiar with all store products, new launches, and ongoing promotions.
• Understand customer needs and provide personalized shopping advice.
• Keep up with retail trends and competitor activities to better serve customers.
• Help with daily store tasks like opening/closing, cash handling, and stock management.

What you will need:

• Experience in retail brand sales is preferred
• Serious and responsible for work, patient with customers, able to bear hardships and stand hard work
• Enthusiastic and cheerful personality, with good expression and communication skills
• Obey the management of the company, have a strong sense of ownership, willing to develop together with the company

What we offer:

• We provide market-competitive packages.
• Opportunities to learn and lead: we provide on-the-job training to ensure employees are equipped with the most up-to-date skill sets and knowledge.
• Career development: we work with you to advance your career through short-term assignments, and new experiences, etc.

We are seeking a sales professional to join our team as a Sales Assistant . As a Sales Assistant, you will be responsible for providing excellent customer service and maintaining a fully stocked store.

Key responsibilities include:

• Ensuring high levels of customer satisfaction through exceptional sales service
• Maintaining outstanding store condition and visual merchandising standards
• Receiving new shipments and restocking shelves
• Accurately describing product features and benefits

Requirements and Skills

To succeed in this role, you will need:

• Proven working experience in retail sales
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Track record of over-achieving sales quota
• Solid communication and interpersonal skills
• Customer service focus
• Basic administration skills

Benefits

This is an excellent opportunity to develop your skills and career in sales and retail management. You will have the chance to work with a talented team and gain valuable experience in a dynamic environment.

Other Information

Please note that this is a permanent full-time position. If you are a motivated and customer-focused individual with a passion for sales, we encourage you to apply.

3 days ago Be among the first 25 applicants

Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We're here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Support walk-in clients with account opening and platform setup
• Provide guidance on the moomoo app features and basic investment tools
• Handle basic client inquiries and escalate complex cases to relevant teams
• Educate clients on market opportunities and moomoo's platform offerings
• Store Operations
• Ensure the store operates smoothly and complies with company standards
• Assist with documentation, compliance checks, and backend onboarding processes
• Maintain client confidentiality and adhere to all local financial regulations
• Support sales teams in achieving client acquisition and relevant KPIs
• Assist with in-store lead follow-ups, appointments, and event-related activities
• Participate in cross-selling investment products based on client needs (if applicable)
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions
• Provide on-site support during marketing campaigns and roadshows
• Assist in promoting strategic brand partnerships and community engagement efforts
• Work closely with branch managers and team members on daily operations and special initiatives
• Provide feedback to improve service workflows and customer experience
• Participate in team meetings and internal training sessions

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users' attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group's IPO was suspended, we refunded all subscribers' subscription fees and margin interest, bearing all the costs ourselves
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects

Please note that only short-listed candidates will be contacted.

Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We're here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Client Servicing & Onboarding
• Support walk-in clients with account opening and platform setup
• Provide guidance on the moomoo app features and basic investment tools
• Handle basic client inquiries and escalate complex cases to relevant teams
• Educate clients on market opportunities and moomoo's platform offerings
• Store Operations
• Ensure the store operates smoothly and complies with company standards
• Assist with documentation, compliance checks, and backend onboarding processes
• Maintain client confidentiality and adhere to all local financial regulations
• Sales Support & Target Execution
• Support sales teams in achieving client acquisition and relevant KPIs
• Assist with in-store lead follow-ups, appointments, and event-related activities
• Participate in cross-selling investment products based on client needs (if applicable)
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions
• Provide on-site support during marketing campaigns and roadshows
• Assist in promoting strategic brand partnerships and community engagement efforts
• Team Collaboration
• Work closely with branch managers and team members on daily operations and special initiatives
• Provide feedback to improve service workflows and customer experience
• Participate in team meetings and internal training sessions

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users' attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group's IPO was suspended, we refunded all subscribers' subscription fees and margin interest, bearing all the costs ourselves
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects

Please note that only short-listed candidates will be contacted.

Requirements

• 2-3 years of experience in customer service, financial advisory, or retail investment services
• Knowledge of financial markets, brokerage platforms, and investment products
• Strong interpersonal and communication skills, both verbal and written
• Detail-oriented, organized, and comfortable with multitasking
• Familiarity with compliance and documentation requirements in the financial sector
• Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is highly preferred for this role
• Proficient in English; fluency in Mandarin is a plus
• Willingness to work rotating shifts, weekends, and public holidays
• Tech-savvy and comfortable with digital platforms and CRM systems
• Customer-first mindset with a proactive approach to problem-solving

Working at Moomoo, you will get

• Be a part of the world's leading digital brokerage firm where growth and career development opportunities are endless
• Enjoy a competitive total compensation package that truly values your skills and contributions
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More! : Discover even more perks and benefits as we take you through the hiring process!

• Seniority level Entry level

• Employment type Full-time

• Job function Sales and Business Development
• Industries Non-profit Organizations and Primary and Secondary Education

Referrals increase your chances of interviewing at Moomoo SG by 2x

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Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We’re here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Client Servicing & Onboarding
• Support walk-in clients with account opening and platform setup.
• Provide guidance on the moomoo app features and basic investment tools.
• Handle basic client inquiries and escalate complex cases to relevant teams.
• Educate clients on market opportunities and moomoo’s platform offerings.
• Store Operations
• Ensure the store operates smoothly and complies with company standards.
• Assist with documentation, compliance checks, and backend onboarding processes.
• Maintain client confidentiality and adhere to all local financial regulations.
• Sales Support & Target Execution
• Support sales teams in achieving client acquisition and relevant KPIs.
• Assist with in-store lead follow-ups, appointments, and event-related activities.
• Participate in cross-selling investment products based on client needs (if applicable).
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions.
• Provide on-site support during marketing campaigns and roadshows.
• Assist in promoting strategic brand partnerships and community engagement efforts.
• Team Collaboration
• Work closely with branch managers and team members on daily operations and special initiatives.
• Provide feedback to improve service workflows and customer experience.
• Participate in team meetings and internal training sessions.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• 2–3 years of experience in customer service, financial advisory, or retail investment services.
• Knowledge of financial markets, brokerage platforms, and investment products.
• Strong interpersonal and communication skills, both verbal and written.
• Detail-oriented, organized, and comfortable with multitasking.
• Familiarity with compliance and documentation requirements in the financial sector.
• Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is highly preferred for this role.
• Proficient in English; fluency in Mandarin is a plus.
• Willingness to work rotating shifts, weekends, and public holidays.
• Tech-savvy and comfortable with digital platforms and CRM systems.
• Customer-first mindset with a proactive approach to problem-solving.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More! : Discover even more perks and benefits as we take you through the hiring process!

Moomoo is more than just a global investment and trading platform—we’re a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We’re here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that’s not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You’ll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Client Servicing & Onboarding
• Support walk-in clients with account opening and platform setup.
• Provide guidance on the moomoo app features and basic investment tools.
• Handle basic client inquiries and escalate complex cases to relevant teams.
• Educate clients on market opportunities and moomoo’s platform offerings.
• Store Operations
• Ensure the store operates smoothly and complies with company standards.
• Assist with documentation, compliance checks, and backend onboarding processes.
• Maintain client confidentiality and adhere to all local financial regulations.
• Sales Support & Target Execution
• Support sales teams in achieving client acquisition and relevant KPIs.
• Assist with in-store lead follow-ups, appointments, and event-related activities.
• Participate in cross-selling investment products based on client needs (if applicable).
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions.
• Provide on-site support during marketing campaigns and roadshows.
• Assist in promoting strategic brand partnerships and community engagement efforts.
• Team Collaboration
• Work closely with branch managers and team members on daily operations and special initiatives.
• Provide feedback to improve service workflows and customer experience.
• Participate in team meetings and internal training sessions.

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don’t try to attract users’ attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit.
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report.
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group’s IPO was suspended, we refunded all subscribers’ subscription fees and margin interest, bearing all the costs ourselves.
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app’s loading speed and visual effects.

Please note that only short-listed candidates will be contacted.

Requirements

• 2–3 years of experience in customer service, financial advisory, or retail investment services.
• Knowledge of financial markets, brokerage platforms, and investment products.
• Strong interpersonal and communication skills, both verbal and written.
• Detail-oriented, organized, and comfortable with multitasking.
• Familiarity with compliance and documentation requirements in the financial sector.
• Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is highly preferred for this role.
• Proficient in English; fluency in Mandarin is a plus.
• Willingness to work rotating shifts, weekends, and public holidays.
• Tech-savvy and comfortable with digital platforms and CRM systems.
• Customer-first mindset with a proactive approach to problem-solving.

Working at Moomoo, you will get

• Be a part of the world’s leading digital brokerage firm where growth and career development opportunities are endless.
• Enjoy a competitive total compensation package that truly values your skills and contributions.
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More! : Discover even more perks and benefits as we take you through the hiring process!

Retail Store Associate (Investment Brokerage)

Retail Store Associate (Investment Brokerage)

3 days ago Be among the first 25 applicants

Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We're here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Support walk-in clients with account opening and platform setup
• Provide guidance on the moomoo app features and basic investment tools
• Handle basic client inquiries and escalate complex cases to relevant teams
• Educate clients on market opportunities and moomoo's platform offerings
• Store Operations
• Ensure the store operates smoothly and complies with company standards
• Assist with documentation, compliance checks, and backend onboarding processes
• Maintain client confidentiality and adhere to all local financial regulations
• Support sales teams in achieving client acquisition and relevant KPIs
• Assist with in-store lead follow-ups, appointments, and event-related activities
• Participate in cross-selling investment products based on client needs (if applicable)
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions
• Provide on-site support during marketing campaigns and roadshows
• Assist in promoting strategic brand partnerships and community engagement efforts
• Work closely with branch managers and team members on daily operations and special initiatives
• Provide feedback to improve service workflows and customer experience
• Participate in team meetings and internal training sessions

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users' attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group's IPO was suspended, we refunded all subscribers' subscription fees and margin interest, bearing all the costs ourselves
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects

Please note that only short-listed candidates will be contacted.

Moomoo is more than just a global investment and trading platform—we're a fast-growing force in the wealth-tech space, committed to transforming the way people invest. Since our founding in 2018, we've rapidly expanded across Singapore, Australia, Japan, Canada, and Malaysia, now empowering over 25 million users worldwide .

In Singapore, Moomoo Financial Singapore Pte. Ltd. is licensed and regulated by the Monetary Authority of Singapore (Licence No. CMS101000). In 2022, we became the first digital brokerage to earn all five SGX Group memberships across the securities and derivatives markets—a testament to our dedication to excellence and innovation.

But what truly sets us apart is our mission: to make investing a viable option for people to achieve their financial goals. We're here to level the playing field —bringing powerful tools, real-time insights, and intuitive technology to empower investors at every stage of their journey.

Joining Moomoo means being part of a purpose-driven team that's not only reshaping the future of investing, but building a world where smarter investing is within reach for all . If you're excited about driving impact at the intersection of finance and technology, there's never been a better time to join us.

Retail Store Associate (Investment Brokerage)

Role Overview

As a Retail Store Associate at moomoo, you will play a vital frontline role in delivering exceptional customer service and supporting the day-to-day operations of our physical experiential stores. You'll assist in customer onboarding, provide basic product and platform guidance, support in-store marketing initiatives, and collaborate with internal teams to ensure a seamless client experience. This role is ideal for someone looking to grow in the financial services sector with exposure to retail brokerage and wealth management.

Responsibilities

• Client Servicing & Onboarding
• Support walk-in clients with account opening and platform setup
• Provide guidance on the moomoo app features and basic investment tools
• Handle basic client inquiries and escalate complex cases to relevant teams
• Educate clients on market opportunities and moomoo's platform offerings
• Store Operations
• Ensure the store operates smoothly and complies with company standards
• Assist with documentation, compliance checks, and backend onboarding processes
• Maintain client confidentiality and adhere to all local financial regulations
• Sales Support & Target Execution
• Support sales teams in achieving client acquisition and relevant KPIs
• Assist with in-store lead follow-ups, appointments, and event-related activities
• Participate in cross-selling investment products based on client needs (if applicable)
• Marketing & Event Support
• Help coordinate in-store events, workshops, and client engagement sessions
• Provide on-site support during marketing campaigns and roadshows
• Assist in promoting strategic brand partnerships and community engagement efforts
• Team Collaboration
• Work closely with branch managers and team members on daily operations and special initiatives
• Provide feedback to improve service workflows and customer experience
• Participate in team meetings and internal training sessions

Our Values

• Integrity
• Integrity Story: Say No to Super High Leverage
• We hold fast to our value of integrity and attach great importance to user experience and risk management. Unlike some other brokerages, we don't try to attract users' attention by claiming to enable super high-leverage financing for IPO subscriptions, which quickly reaches the limit
• Efficiency
• Efficiency Story: Promise Made to a User on New Year's Eve
• On February 11, 2021, Chinese New Year's Eve, a user wrote a post in the Community at around 8 AM and received Leaf's reply just 8 minutes later. According to the user's suggestion, we issued a letter to shareholders after releasing our annual report
• Service
• Service Story: Providing Excellent Services and Undertaking Our Responsibilities
• After Ant Group's IPO was suspended, we refunded all subscribers' subscription fees and margin interest, bearing all the costs ourselves
• Excellence
• Excellence Story: Leaf Opens Our App Over 30 Times a Day
• According to statistics, Leaf opens our app over 30 times a day on average. He repeatedly checks every detail. While normal users might just enter a trading page and stop there, Leaf taps some seemingly boring or repetitive elements on the page. He continually assesses the app's loading speed and visual effects

Please note that only short-listed candidates will be contacted.

Requirements

• 2-3 years of experience in customer service, financial advisory, or retail investment services
• Knowledge of financial markets, brokerage platforms, and investment products
• Strong interpersonal and communication skills, both verbal and written
• Detail-oriented, organized, and comfortable with multitasking
• Familiarity with compliance and documentation requirements in the financial sector
• Holds required certifications (RES5, CM-EIP, CM-SIP, M8 and M8A) is highly preferred for this role
• Proficient in English; fluency in Mandarin is a plus
• Willingness to work rotating shifts, weekends, and public holidays
• Tech-savvy and comfortable with digital platforms and CRM systems
• Customer-first mindset with a proactive approach to problem-solving

Working at Moomoo, you will get

• Be a part of the world's leading digital brokerage firm where growth and career development opportunities are endless
• Enjoy a competitive total compensation package that truly values your skills and contributions
• Comprehensive insurance coverage for employees and dependents to provide you a peace of mind
• Fun loving and diverse work environment that hosts various team-bonding programs and company events
• Business casual work attire everyday
• And Much More! : Discover even more perks and benefits as we take you through the hiring process!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Non-profit Organizations and Primary and Secondary Education

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