282 Restaurant Operations jobs in Singapore

• Job Summary:

Foster a seamless dining experience by leading daily restaurant operations, ensuring exceptional customer satisfaction and efficient Front and Back of House services. Develop and implement strategies to drive revenue growth, improve operational efficiency, and enhance the overall guest experience.

• Operational Excellence: Oversee day-to-day restaurant operations, maintaining high standards of quality, service, and cleanliness.
• Customer Experience: Foster strong relationships with guests, responding promptly to feedback and complaints, and driving loyalty through exceptional service.
• Team Management: Supervise staff shifts, providing coaching and performance appraisals to ensure team members are equipped to deliver outstanding results.
• Inventory Management: Forecast inventory needs, adhere to sanitation and safety protocols, and maintain vendor relationships to ensure seamless supply chain management.
• Sustainability: Implement policies for sustainable restaurant operations, monitoring stock rotation and inventory management to minimize waste and maximize efficiency.
• Reporting and Analysis: Compile detailed reports on revenue and expenses, analyzing data to inform business decisions and drive growth.

• Leadership Skills: Proven ability to lead and motivate teams, driving results through effective communication and coaching.
• Operations Expertise: Strong knowledge of restaurant operations, including inventory management, staff supervision, and customer service.
• Strategic Thinking: Ability to develop and implement strategic plans, driving revenue growth and operational efficiency.
• Collaboration: Excellent interpersonal skills, with the ability to build strong relationships with guests, staff, and vendors.

• Competitive Salary: A market-competitive salary and benefits package.
• Opportunities for Growth: Career development opportunities and professional growth.
• Culture: A dynamic and supportive work environment that fosters collaboration and teamwork.

Join our team of dedicated professionals who share your passion for delivering exceptional customer experiences and driving business success.

1. Operations Oversight: Manage daily food and beverage activities in dining areas, bars, catering, and room service.
2. Staff Management: Recruit, train, schedule, and manage food and beverage staff, ensuring high performance and adherence to policies.
3. Menu Management: Design and update attractive menus, collaborate with chefs, and ensure quality and presentation standards.
4. Inventory & Purchasing: Forecast needs, order supplies, maintain vendor relationships, and manage inventory to prevent stockouts.
5. Financial Management: Develop and manage budgets, monitor revenues and expenses, and work to achieve profitability targets.
6. Customer Service: Focus on customer satisfaction by resolving complaints, accommodating dietary needs, and maintaining high service standards.
7. Health & Safety: Enforce food safety regulations, maintain hygiene standards, and ensure compliance with health codes.
8. Strategic Planning: Develop and implement business plans, marketing strategies, and service standards to achieve revenue and profit goals.

This is a role with a strong focus on supporting the management team in ensuring efficient, well-prepared and profitable service of food and beverages.

• Assist in planning and directing workers and resources for the smooth operation of the restaurant.
• Work closely with chefs and other personnel to plan menus that are flavourful and popular with customers.
• Collaborate with chefs to ensure efficient provisioning and purchasing of supplies, estimate food and beverage costs, supervise portion control and quantities of preparation to minimize waste, and perform regular quality checks.
• Achieve financial targets by implementing effective strategies and initiatives.
• Lead teams during shifts, ensuring adherence to company service standards.
• Contribute to marketing, advertising, and special functions planning in collaboration with other management personnel.
• Direct the hiring, training, and scheduling of food service personnel.
• Investigate and resolve customer complaints regarding food quality and service.
• Prepare detailed meal cost reports using the Point of Sales system.
• Support operations to maintain the smooth functioning of the restaurant.

• A minimum of 2 years of relevant experience or equivalent qualification (GCE 'N' level).
• Strong communication, interpersonal, and management skills.
• A passion for delivering excellent management and interpersonal skills.
• Ability to work independently and as part of a team.
• Effective communication in English and one other language.

About the Role: We are seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. As a key member of our team, you will be responsible for ensuring smooth and efficient service, leading and training staff, and maintaining high standards of food quality and presentation.

Key Responsibilities:

• Oversee daily restaurant operations to ensure exceptional customer experience
• Lead, train, and motivate staff to provide excellent customer service and maintain a positive work environment
• Maintain high standards of food quality, presentation, and hygiene
• Develop and implement operational policies to enhance efficiency and profitability
• Handle customer inquiries, feedback, and complaints professionally
• Manage inventory, ordering, and cost control to minimize waste and optimize resources
• Plan and execute marketing and promotional activities to attract and retain customers
• Ensure compliance with health, safety, and regulatory requirements
• Prepare and analyze sales and operational reports to assess performance and identify areas for improvement

Requirements:

• Proven experience as an Assistant Restaurant Manager or Restaurant Manager
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and handle challenging situations professionally
• Knowledge of food safety regulations and best practices
• Strong problem-solving and decision-making abilities
• Proficiency in inventory management and cost control

Benefits:

• 5-day work week, 44 hours per week
• Annual Leave
• $300 medical claims per year
• Medical Hospitalisation/Work Injury Insurance
• Staff meal provided

Candidates must have:

1. A proven track record of success in a similar role
2. Strong analytical and problem-solving skills
3. Ability to work independently and as part of a team

**Job Title:** Restaurant Operations Manager

Key Responsibilities:

• Lead a team to maintain high-quality service standards and ensure daily operations run smoothly.
• Respond promptly to guest complaints and resolve issues to achieve customer satisfaction.
• Develop and implement effective training programs for new employees, focusing on their personal development.
• Ensure all staff adhere to grooming and hygiene standards, maintaining a clean and professional environment.
• Oversee kitchen equipment maintenance, adhering to SFA standards, and report any issues to management.
• Collaborate with management on supply ordering, cost control, floor efficiency, and staffing needs.
• Contribute to the company's expansion plans and initiatives.

Requirements:

• A positive attitude and strong willingness to learn and grow professionally.
• Display integrity, initiative, and a proactive approach to challenges and opportunities.
• A true team player who values collaboration and open communication.
• Effective communication skills to engage with staff and guests, promoting a positive work environment.
• Minimum of 3 years of related experience in restaurant operations or management.

We are seeking a highly motivated and organized Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

• Maintain market awareness and develop new processes for efficient restaurant operations
• Analyze and interpret trends to facilitate planning
• Coordinate front and back of house operations for smooth delivery of services
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Respond promptly to customer complaints and suggest solutions
• Manage outlet image and ensure high-quality service
• Train and coach staff on customer service best practices
• Organize and supervise shifts
• Manage staff training, schedules, and work performance
• Prepare reports and analyze sales figures to maximize profits

To succeed as a Restaurant Manager, you will need:

• Bachelor's degree in Hospitality or Retail Management
• Proven work experience as a Restaurant Manager or Hospitality Manager
• Strong leadership skills and excellent communication skills
• Customer service orientation and financial management skills

The Restaurant Management Role involves overseeing the smooth operation of a restaurant. Key responsibilities include vendor contract management, communication between front and back-of-house staff, shift schedule preparation, payroll processing, and supervising kitchen and wait staff.

• Coordinate communication between departments
• Prepare and manage schedules for staff
• Process employee payroll
• Supervise kitchen and wait staff

• Manage and maintain accurate records of daily, weekly, and monthly costs and revenues
• Monitor compliance with safety and hygiene regulations
• Conduct regular feedback sessions with guests to gauge satisfaction levels and suggest improvements

Benefits of this role include a 5-day workweek, 44 hours of work per week, provision of meals, transportation services, referral fees, uniforms, career growth opportunities, employee discounts, birthday treats, leave benefits, and medical benefits.

Job Title: Restaurant Operations Leader

The Restaurant Operations Leader plays a pivotal role in ensuring the seamless execution of daily operations. This includes overseeing shift management, delivering exceptional customer service, and driving a team to meet sales, service, and safety standards.

Main Responsibilities:

1. Support the Store Manager in managing daily restaurant operations (front of house & back of house).
2. SUPERVISE AND COACH TEAM MEMBERS DURING SHIFTS TO ENSURE QUALITY SERVICE AND PRODUCT STANDARDS.
3. Address customer feedback and resolve service issues promptly.
4. Maintain food safety, hygiene, and workplace safety standards.
5. Monitor stock levels, assist with ordering, and control wastage.
6. Support in staff scheduling, training, and performance evaluation.
7. Evaluate adherence to operational policies, SOPs, and brand standards.
8. Act as Manager-on-Duty when required.

Necessary Skills and Qualifications:

1. Prior F&B or retail supervisory experience is advantageous.
2. Strong leadership and people management skills are required.
3. Effective problem-solving and communication skills are essential.

About the Work Environment: The role demands working in a fast-paced environment with high energy levels, meeting deadlines, and maintaining productivity. Teamwork and adaptability are crucial skills for success in this position.

Restaurant Team Leader

This role is a leadership position within the restaurant team. We are seeking an experienced and skilled individual to take on the responsibilities of managing staff, supervising daily operations, and overseeing overall performance.