1,561 Restaurant General Manager jobs in Singapore

Job Scope

Lead the team and ensure the service standards are upheld

Ensure smooth day-to-day operation of the restaurant

Obtain sales target and KPIs given by the management

Promote positive work environment

Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

Involved in budget controls

Find ways to improve operations

Planning of site operations and job dedication

Enhance the customer experience and ensure customer satisfaction

Work with kitchen team on purchasing of supplies

Job Requirement

Strong communication, interpersonal and management skills

Team Player

At least 5 years of experience of relevant working experience

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene standard

Ability to professionally address customer complaints

Zaxby's is looking for Restaurant General Manager - Immediate Opening in Thomson, GA.
This local job opportunity with ID is live since 2025-04-02 08:31:06.
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?

• COMPETITIVE PAY
• BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
• FREE Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities to Advance

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match
• 100% match of first 3% contribution + 50% match of next 2% contribution

• Complete all training requirements including:
• Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
• Food Safety Certification and Manager Certification
• Any additional training required by Zax LLC
• Ensure that the restaurant delivers great experiences to guests
• Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
• Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
• Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
• Plan and delegate shift assignments including communicating expectations and adjusting as needed
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
• Strive to increase sales by building community relationships and providing outstanding product and service
• Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
• Complete performance reviews for crew members and assist with performance reviews for managers
• Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
• Utilize management tools and keep neat, accurate, and current records
• Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
• Other responsibilities
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Escalate concerns to your supervisor when appropriate
• All other duties necessary to ensure restaurant operations function properly

The following requirements must be met in order to qualify for this position:

• Must be 21 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Open availability and the ability to work a minimum of 5 days and 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check and motor vehicle report
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• Required minimum education: High school diploma or equivalent and some college preferred
• 3-5 years management experience required
• Restaurant management experience preferred

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered:

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Zaxby's is looking for Restaurant General Manager - Now Hiring in Thomson, GA.
This local job opportunity with ID is live since 2025-04-02 20:29:03.
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?

• COMPETITIVE PAY
• BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
• FREE Meals
• Paid Time Off
• Paid Holidays
• Employee Referral Program
• Opportunities to Advance

• Medical Insurance
• HSA Option Available
• Dental Insurance
• Vision Insurance
• Short-Term Disability
• Long-Term Disability
• Employer Paid Life Insurance
• 401(k) With Employer Match
• 100% match of first 3% contribution + 50% match of next 2% contribution

• Complete all training requirements including:
• Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
• Food Safety Certification and Manager Certification
• Any additional training required by Zax LLC
• Ensure that the restaurant delivers great experiences to guests
• Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
• Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
• Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
• Plan and delegate shift assignments including communicating expectations and adjusting as needed
• Ensure service, product quality, and cleanliness standards are consistently upheld
• Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
• Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
• Strive to increase sales by building community relationships and providing outstanding product and service
• Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
• Complete performance reviews for crew members and assist with performance reviews for managers
• Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
• Utilize management tools and keep neat, accurate, and current records
• Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
• Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
• Ensure the team works safely and follows all safety guidelines and procedures
• Escalate concerns to your supervisor when appropriate
• All other duties necessary to ensure restaurant operations function properly

• Must be 21 years of age or older
• Must have a valid driver's license, vehicle insurance, and reliable transportation
• Open availability and the ability to work a minimum of 5 days and 48 hours per week
• Ability to work a flexible schedule including days, nights, weekends, and holidays
• Successful completion of background check and motor vehicle report
• Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
• Required minimum education: High school diploma or equivalent and some college preferred
• 3-5 years management experience required
• Restaurant management experience preferred

• Sit, stand, and walk continuously
• Occasionally stoop, bend, crouch, or climb, including the use of ladders
• Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
• Continuous use of hands and wrists for grasping and fine manipulation
• Communicate proficiently through speech, reading, and writing
• Maintain effective audio-visual discrimination and perception to observe and respond to the environment
• Work in an environment that features hot and cold temperature variations and exposure to food allergens
• Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

This is a management position responsible for overseeing the day-to-day operations of a restaurant, ensuring seamless execution of tasks to achieve maximum profitability and customer satisfaction.

• Ensure efficient workflow and productivity by effectively managing staff members, assigning duties, and providing ongoing training to enhance their skills and knowledge.
• Maintain high standards of food quality, service delivery, and cleanliness in compliance with health and safety regulations, as well as licensing and hygiene requirements.
• Built strong relationships with customers, employees, suppliers, and stakeholders through open communication and active engagement.
• Promote sales growth and revenue expansion by identifying new opportunities, analyzing market trends, and implementing targeted strategies to increase profitability.
• Oversee inventory management, ordering supplies efficiently, and maintaining optimal stock levels to minimize waste and maximize cost-effectiveness.
• Foster a positive work environment by recruiting, supervising, and developing staff to meet business objectives, promoting teamwork, and recognizing individual contributions.
• Deliver exceptional customer service, handle complaints professionally, and ensure prompt resolution to maintain customer loyalty and reputation.
• Prepare and present reports on sales and staff performance, provide constructive feedback, and implement corrective actions to improve efficiency and productivity.

Key Requirements:

• Candidates should possess excellent leadership and communication skills, be highly organized, and have the ability to work under pressure while maintaining a calm demeanor.
• A proven track record of success in restaurant management or a related field, coupled with a deep understanding of industry best practices and emerging trends.
• Ability to think strategically, prioritize tasks, and manage multiple projects simultaneously to achieve business objectives.
• Strong analytical and problem-solving skills, with the ability to collect and analyze data, identify areas for improvement, and implement effective solutions.
• Familiarity with inventory management systems, point-of-sale software, and other relevant tools to optimize operations and streamline processes.
• Excellent interpersonal and conflict resolution skills, with the ability to build trust and foster collaborative relationships with colleagues, customers, and stakeholders.

Benefits:

• A competitive salary package, including bonuses and incentives tied to individual and team performance.
• A comprehensive benefits program, including medical, dental, and vision coverage, as well as access to employee assistance programs and wellness initiatives.
• Opportunities for professional development and growth, including training, mentorship, and career advancement opportunities.
• A dynamic and supportive work environment, with regular team-building activities and social events to promote camaraderie and a sense of belonging.

Others:

• Must be willing to work flexible hours, including evenings, weekends, and holidays, to meet business needs and provide excellent customer service.
• Ability to travel to company offices or off-site locations for meetings, training, or other business purposes.
• High school diploma or equivalent required; bachelor's degree in hospitality, business administration, or a related field preferred.

Summary:

• Basic Salary: From $7,000 to $9,000, with AWS and Variable Bonus
• Restaurant Cuisine: Chinese & Cantonese

• Oversee all aspects of restaurant operations, ensuring top-tier service and smooth workflow.
• Lead and train the team to maintain service excellence and operational standards.
• Monitor in-line operations and address issues (SPC, equipment, customer feedback) promptly.
• Drive continuous improvement through guest feedback and internal reviews.
• Handle guest complaints with professionalism and follow up on resolution.
• Coordinate closely with other departments (e.g. Front Office, Kitchen, Engineering) for seamless service.
• Participate actively during peak periods, special events, and busy days.
• Plan staff schedules and manage resources based on occupancy, events, and promotions.
• Ensure team compliance with SOPs and service standards through regular training and assessments.
• Collaborate on menu planning and service strategy with F&B Manager and Executive Chef.
• Promote restaurant offerings and implement guest and team incentives to boost revenue.
• Monitor departmental KPIs and P&L performance, reporting to F&B Manager.
• Control costs while maintaining high standards in service and cleanliness.
• Lead recruitment, onboarding, and development of new team members.
• Uphold health, safety, and hygiene standards across all operations.
• Support broader hotel goals and align team performance with business objectives.

Requirement:

• Minimum 10 years’ experience in senior leadership roles within high-end or fine dining establishments.
• Previous experience in Michelin-starred restaurants is highly preferred and will be considered a strong advantage.
• Strong business acumen and proven track record in revenue and cost management.
• Excellent interpersonal and communication skills with the ability to lead and inspire teams.
• Deep passion for food, service, and hospitality with knowledge of the latest culinary and service trends.
• Meticulous attention to detail and strong understanding of fine dining service etiquette.

Interested candidates please apply online or send your latest CV to

AlwaysHired Pte Ltd

Reg No: R1549345

EA: 24C2293

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at

Day to day responsibilities:

1. Provide leadership and strategic planning to all departments in support of service culture, maximized operations and guest satisfaction. Work very closely with the owners and other stakeholders.
2. Responsible for the preparation, presentation and subsequent achievement of the outlet's Annual Operating Budget, Marketing and Sales plan and Capital budget
3. Achieves business gross operating profit and objectives through appropriate planning, organization of staff, inventory management, cost control and maximization of the outlet's sales and profits
4. Contribute to the development of the outlet's overall yearly plan and budget
5. Observes compliance with Company's policies and procedures, as well as governmental laws and regulations
6. Ensures the opening & closing of the outlet's are done as per the company's standard
7. Ensures the proper cleaning and lighting of all restaurant areas
8. Supervises a daily-check up on the smooth performance of all outlet's machinery and equipment
9. Maintains safe working conditions for employees and customers; resolves safety concerns quickly
10. Ensure the renewal of all third-party contracts related but not limited to equipment deep cleaning, pest control, etc.
11. Ensure implementation of dining areas sanitation standards
12. Ensure the proper appearance (condition of uniforms) and grooming of team members
13. Manages the outlet's staff through coaching and training, in order to improve performance and to achieve the department's objectives and targets
14. Motivates and develops staff, in order to encourage their professional development
15. Evaluates the performance of all restaurant employees ensuring that reviews are delivered to the HR on time
16. Maintains discipline, recommends and administers corrective actions
17. Provides services that are above and beyond for customer satisfaction and retention
18. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis
19. Handles guest problems and complaints
20. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
21. Ensures corrective action is taken to continuously improve service results
22. Manages service delivery in the restaurant to ensure excellent service from point of entry to departure
23. Develop Action Plan following the Mystery Diner Feedback programs to identify development and training areas for improvement
24. Works in conjunction with the Marketing Department to develop an advertising and/or business and marketing promotional plan that maximizes the outlet's revenue sales

Day to day responsibilities:

1. Provide leadership and strategic planning to all departments in support of service culture, maximized operations and guest satisfaction. Work very closely with the owners and other stakeholders.
2. Responsible for the preparation, presentation and subsequent achievement of the outlet's Annual Operating Budget, Marketing and Sales plan and Capital budget
3. Achieves business gross operating profit and objectives through appropriate planning, organization of staff, inventory management, cost control and maximization of the outlet's sales and profits
4. Contribute to the development of the outlet's overall yearly plan and budget
5. Observes compliance with Company's policies and procedures, as well as governmental laws and regulations
6. Ensures the opening & closing of the outlet's are done as per the company's standard
7. Ensures the proper cleaning and lighting of all restaurant areas
8. Supervises a daily-check up on the smooth performance of all outlet's machinery and equipment
9. Maintains safe working conditions for employees and customers; resolves safety concerns quickly
10. Ensure the renewal of all third-party contracts related but not limited to equipment deep cleaning, pest control, etc.
11. Ensure implementation of dining areas sanitation standards
12. Ensure the proper appearance (condition of uniforms) and grooming of team members
13. Manages the outlet’s staff through coaching and training, in order to improve performance and to achieve the department’s objectives and targets
14. Motivates and develops staff, in order to encourage their professional development
15. Evaluates the performance of all restaurant employees ensuring that reviews are delivered to the HR on time
16. Maintains discipline, recommends and administers corrective actions
17. Provides services that are above and beyond for customer satisfaction and retention
18. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis
19. Handles guest problems and complaints
20. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
21. Ensures corrective action is taken to continuously improve service results
22. Manages service delivery in the restaurant to ensure excellent service from point of entry to departure
23. Develop Action Plan following the Mystery Diner Feedback programs to identify development and training areas for improvement
24. Works in conjunction with the Marketing Department to develop an advertising and/or business and marketing promotional plan that maximizes the outlet's revenue sales

The General Manager will oversee daily restaurant operations, ensuring excellent customer service and revenue growth.

• Lead a team to deliver exceptional service standards
• Develop strategies to increase revenue and optimize costs
• Manage inventory, procurement and supplier relationships
• Ensure compliance with health, safety and hygiene regulations
• Develop and manage budgets and forecasts

This role requires outstanding leadership, communication and problem-solving skills. The ideal candidate will have previous experience in a senior management position and a proven track record of success.

Key Responsibilities:

• Front-of-house and back-of-house operations
• Staff recruitment, training and evaluation
• Customer feedback and complaint resolution
• Financial and operational reporting
• Promotional activities and customer satisfaction initiatives

• Previous experience as a General Manager or in a similar role
• Excellent leadership and communication skills
• Proven track record of success in driving revenue growth and optimizing costs
• Ability to work in a fast-paced and dynamic environment
• Flexibility to work weekends and public holidays

We are a leading provider of high-quality dining experiences. We are committed to delivering exceptional service and quality food to our customers.