308 Residential Services jobs in Singapore

We are seeking a skilled and compassionate individual to fill the role of Care Manager in our Residential Services team.

The primary responsibility of this position is to provide personal care assistance to residents in their daily living, ensuring they receive necessary support with healthcare needs and monitoring safety.

Key Responsibilities:

• Provide one-on-one support to residents, promoting independence and dignity
• Support residents with healthcare needs, including medication management and wound care
• Perform daily resident checks to ensure well-being and address any concerns
• Implement care plans in collaboration with interdisciplinary teams
• Chaperone residents during appointments and activities outside of the home

Requirements for Success:

• Nursing degree or diploma with relevant experience
• Ability to work rotating shifts, including weekends and public holidays
• Strong communication and interpersonal skills, with ability to build rapport with residents and colleagues

Why Join Our Team?

In this role, you will have the opportunity to make a meaningful impact on the lives of our residents. You will be part of a dynamic and supportive team that values compassion, respect, and open communication.

What We Offer:

• A competitive salary and benefits package
• Ongoing training and professional development opportunities
• A collaborative and inclusive work environment

How to Apply:

If you are a motivated and empathetic individual who is passionate about delivering exceptional care, we encourage you to apply for this exciting opportunity.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

A. FUNCTIONAL

· Case management and counselling of boys admitted under Child Protection Orders, Probation Orders, Family Guidance Orders MSF-referred cases and Compassionate Ground cases.

· Carry out admission procedures for boys admitted to Boys' Town, which includes handling intake interviews and liaising with stakeholders working with the boys prior to admission.

· Conduct assessment of identified needs through assessment tools such as Child and Adolescent Needs and Strengths (CANS) and Youth Level of Service/Case Management Inventory (YLS/CMI).

· Conduct sessions for the residents of Boys' Town and their parents/caregivers according to their identified needs.

· Develop an Individualised Care Plan (ICP) for all residents admitted. As part of this ICP, you will be required to work closely with other internal and external stakeholders to ensure holistic care for the residents.

· Initiate and lead internal case reviews with the support of your clinical supervisor and Social Work Lead. Ensure that a periodic assessment of our residents' progress in Boys' Town is conducted.

· Provide timely reports on case progress to the Social Work Lead in and bring up cases for supervision accordingly. To undergo supervision with assigned supervisor on a monthly basis.

· Keep timely case records and ensure proper documentation of residents' personal information and reports. (eg. Case notes, court reports, review reports, ICP, etc). Ensure the licensing audit requirements are met in the case management domain as advised by Head of Home.

· Represent the residents and Boys' Town professionally in various platforms such as Court Hearings, MSF Reviews, School conferences, etc with the support of clinical supervisor.

· Conduct psychoeducational and therapeutic group work programmes as advised by Social Work Lead and/ or Head of Home.

· Liaise with Education Officers and schools which the residents are studying in and keep them informed of admission, discharge, and absence of the residents from any school programmes, as well as coming up with their education care plan.

· Work in collaboration with the Residential Services Leads, operations team and Education Officers in monitoring the progress of the residents, through the sharing of case related issues and intervention plans.

· Liaise with external agencies eg. Child Protection Officers, Probation Officers, Social Workers, Family Service Centres, Police for case management purposes and to support the case plans for the residents.

· Work in collaboration with the Programmes/Operations departments in organising annual camps for the residents. Work in close collaboration with the other staff of the Home and of the other components of Boys' Town in matters pertaining to the welfare of our residents.

· Support in conducting research for Boys' Town as necessary.

· Maintain complete confidentiality of all information pertaining to the residents of Boys' Town.

· Other than the above, the Directors and/or Executive Director may assign you any other duties that are within reason for the benefit of the clients, and/or Boys' Town.

B. ORGANIZATIONAL

· To participate actively in all fundraising activities as well as any other commitments that Boys' Town undertakes.

· To work in close collaboration with other staff, departments and components of Boys' Town.

· The Executive Director and or his/her representative may assign you any other duties that are within reason for the operational needs of Boys' Town

EXPERIENCE AND QUALIFICATION REQUIREMENTS

· Bachelor / Master of Social Work OR other recognised Social Work qualifications from Singapore Association of Social Workers (SASW).

· Relevant experience in VWO/ NPO/ social service sector with direct experience in working with vulnerable children and youths and their families is desirable

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

A. FUNCTIONAL

· Case management and counselling of boys admitted under Child Protection Orders, Probation Orders, Family Guidance Orders MSF-referred cases and Compassionate Ground cases.

· Carry out admission procedures for boys admitted to Boys’ Town, which includes handling intake interviews and liaising with stakeholders working with the boys prior to admission.

· Conduct assessment of identified needs through assessment tools such as Child and Adolescent Needs and Strengths (CANS) and Youth Level of Service/Case Management Inventory (YLS/CMI).

· Conduct sessions for the residents of Boys’ Town and their parents/caregivers according to their identified needs.

· Develop an Individualised Care Plan (ICP) for all residents admitted. As part of this ICP, you will be required to work closely with other internal and external stakeholders to ensure holistic care for the residents.

· Initiate and lead internal case reviews with the support of your clinical supervisor and Social Work Lead. Ensure that a periodic assessment of our residents’ progress in Boys’ Town is conducted.

· Provide timely reports on case progress to the Social Work Lead in and bring up cases for supervision accordingly. To undergo supervision with assigned supervisor on a monthly basis.

· Keep timely case records and ensure proper documentation of residents’ personal information and reports. (eg. Case notes, court reports, review reports, ICP, etc). Ensure the licensing audit requirements are met in the case management domain as advised by Head of Home.

· Represent the residents and Boys’ Town professionally in various platforms such as Court Hearings, MSF Reviews, School conferences, etc with the support of clinical supervisor.

· Conduct psychoeducational and therapeutic group work programmes as advised by Social Work Lead and/ or Head of Home.

· Liaise with Education Officers and schools which the residents are studying in and keep them informed of admission, discharge, and absence of the residents from any school programmes, as well as coming up with their education care plan.

· Work in collaboration with the Residential Services Leads, operations team and Education Officers in monitoring the progress of the residents, through the sharing of case related issues and intervention plans.

· Liaise with external agencies eg. Child Protection Officers, Probation Officers, Social Workers, Family Service Centres, Police for case management purposes and to support the case plans for the residents.

· Work in collaboration with the Programmes/Operations departments in organising annual camps for the residents. Work in close collaboration with the other staff of the Home and of the other components of Boys’ Town in matters pertaining to the welfare of our residents.

· Support in conducting research for Boys’ Town as necessary.

· Maintain complete confidentiality of all information pertaining to the residents of Boys’ Town.

· Other than the above, the Directors and/or Executive Director may assign you any other duties that are within reason for the benefit of the clients, and/or Boys’ Town.

B. ORGANIZATIONAL

· To participate actively in all fundraising activities as well as any other commitments that Boys’ Town undertakes.

· To work in close collaboration with other staff, departments and components of Boys’ Town.

· The Executive Director and or his/her representative may assign you any other duties that are within reason for the operational needs of Boys’ Town

EXPERIENCE AND QUALIFICATION REQUIREMENTS

· Bachelor / Master of Social Work OR other recognised Social Work qualifications from Singapore Association of Social Workers (SASW).

· Relevant experience in VWO/ NPO/ social service sector with direct experience in working with vulnerable children and youths and their families is desirable

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others.

The Community Support Associate will work with our community operations team on user inquiries and reports. You must be detail-oriented, tech-savvy, and self-motivated. Bilingual in Thai, Indonesian, or Traditional Chinese.

• Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
• Respond to incoming user inquiries, complaints, feedback, and reports
• Follow operational processes and procedures to address issues and maintain positive user support experience
• Stay up to date on new site features and improvements Work with other departments to track and resolve bugs and other technical issues

• 1-2 years' experience in community or user support. Must have experience with Zendesk
• Native-level proficiency in Thai, Indonesian, or Traditional Chinese.
• Technically savvy and able to quickly learn new systems
• Ability to understand and analyze complex cases
• Culturally aware of trends and pop culture in United States
• Must have experience working with multicultural company

With approximately 155 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad-the world's leading webnovel platform-WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment's passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company's content partners include Discord, HYBE and DC Comics, among many others.

The Community Support Associate will work with our community operations team on user inquiries and reports. You must be detail-oriented, tech-savvy, and self-motivated.
Bilingual in Thai, Indonesian, or Traditional Chinese.
Responsibilities

• Build strong relationships with WEBTOON community members and resolve their questions through our official support channels.
• Respond to incoming user inquiries, complaints, feedback, and reports
• Follow operational processes and procedures to address issues and maintain positive user support experience
• Stay up to date on new site features and improvements Work with other departments to track and resolve bugs and other technical issues

Requirements

• 1-2 years' experience in community or user support. Must have experience with Zendesk
• Native-level proficiency in Thai, Indonesian, or Traditional Chinese.
• Technically savvy and able to quickly learn new systems
• Ability to understand and analyze complex cases
• Culturally aware of trends and pop culture in United States
• Must have experience working with multicultural company

With approximately 155 million monthly active users, WEBTOON Entertainment's IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world's leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics

Job Overview

We are seeking a dedicated Community Support Specialist to join our team. As a key member, you will play a vital role in delivering support programs for vulnerable individuals and families.

About the Role

You will be responsible for planning, developing, and evaluating family-related programs, working closely with stakeholders such as school leaders, educators, and religious organizations. Your tasks will include:

• Delivering talks, workshops, and seminars on family life education;
• Assisting in outreach and engagement efforts;
• Coordinating program activities and events;
• Providing support and guidance to participants;

Qualifications

To be successful in this role, you will need to possess:

• A Bachelor's degree in Social Work, Psychology, Counselling, Sociology, or a related field;
• Training and accreditation in Triple P (Positive Parenting Program) Level 2 and 3, Signposts Groupwork, Purposeful Play, and Prepare/Enrich;
• At least 3 years of relevant experience in family life education;
• Confidence in delivering seminars and facilitating group work;
• Proficiency in English is required, with Mandarin, Malay, or Tamil an advantage.

Benefits

We offer a dynamic and supportive work environment, flexible working hours, and opportunities for professional growth and development.

This role is focused on providing critical support services to vulnerable individuals and families, helping them navigate challenging life circumstances.

• Manage a caseload of active cases, delivering assessments, interventions, and counseling services as required.
• Collaborate with partners and stakeholders through regular case conferences and networking meetings.
• Evaluate case outcomes and document progress, ensuring timely submission of reports.

• Degree or Graduate Diploma in Social Work is preferred.
• New graduates are welcome; previous experience through internships or placements is also considered.
• A strong understanding of social work values and ethics is essential.

Job Summary:

The Youth Development Specialist provides support to adolescents who have faced abuse or neglect. Focused on enhancing wellness and quality of life, the specialist ensures that residents' basic personal, physical, emotional, spiritual, mental, educational, and social needs are comprehensively addressed.

Key Responsibilities:

• Carry out daily operational duties and supervise residents in their regular activities
• Assist residents with difficulties related to day-to-day issues and ensure their welfare and safety
• Promote discipline among residents and serve as a mentor/role model
• Assess, respond, and handle crises or conflicts
• Implement individual therapeutic interventions based on care plans by treatment teams
• Participate in providing physical, emotional, spiritual, mental, educational, and social needs of residents

Requirements:

• Able to work with adolescents who have faced trauma or adversity
• Effective communication and interpersonal skills
• Ability to prioritize tasks and manage multiple responsibilities
• Familiarity with trauma-informed care principles

Benefits:

• Opportunity to make a positive impact on the lives of young people
• Collaborative and supportive work environment
• Ongoing training and professional development opportunities

Other Information:

This role requires a high level of discretion and confidentiality when working with sensitive information.

Assistant Head of Home
Salary : $5,500 - $6,500
Location: Bukit Batok
Working hours: Monday - Thursday 830am - 630pm / Friday 830am - 530pm
Job Summary
To supports the Head of Home in overseeing the effective and lawful operation of the Welfare Home. This role ensures the well-being and development of residents, compliance with statutory requirements, and smooth day-to-day operations. To manages staff, maintains facility standards, supervises programmes and services, and ensures financial and administrative governance in line with the Destitute Persons Act, Welfare Home regulations and upcoming Social Residential Homes Act.
Job Responsibilities
Statutory & Legal Compliance
Ensure staff are familiar with the Destitute Persons Act, Rules, Social Residential Homes Act, Operations Manual of the Home and Code of Practice for Welfare Homes.
Maintain compliance with MSF guidelines, PDPA regulations, and statutory requirements.
Implement recommendations from the Board of Visitors where applicable.
Welfare Home Operations
Supervise daily care of residents and overall facility cleanliness (dormitories, toilets, kitchens).
Oversee preparation and serving of meals, ensuring adherence to Food Safety & Hygiene Guidelines.
Conduct frequent rounds to monitor resident well-being and facility standards.
Prepare duty rosters and allocate responsibilities to staff.
Plan and supervise diversionary activities and outside employment opportunities for residents.
Administration & Records
Ensure proper upkeep of statutory records, including Admission Register, Resident’s Property Book and related records, Home Journal, Petty Cash, financial accounts, work/earnings records, and Visitor/Board of Visitors books.
Prepare budgets, accounts, and reports as required.
Personnel Management
Supervise, train, and appraise staff performance.
Organise staff development programmes and provide guidance to ensure effective service delivery.
Financial Governance
Oversee financial management in line with Service Standards and internal guidelines.
Monitor budgets and cash flow according to policies.
Additional Duties & Organisational Responsibilities
Act as the Environmental Control Coordinator (ECC) for the Home.
Plan, support and implement Business Continuity Management plans.
Coordinate and manage the involvement of volunteers in the Home.
Assist in planning and implementing work plans and SOPs with the Head of home and Welfare Homes Management Committee.
Carry out other duties as assigned by the Head of Home or CEO of the organisation.
Job Requirements
Minimum degree, preferably in Social Work or Psychology, or relevant experience in the social service sector.
At least 1 year of supervisory/leadership experience in a related field.
Strong administrative and financial management skills, with proficiency in MS Office.
Experienced in organise, supervise, and motivate staff effectively.
Ability to commit to weekend and evening meetings when required.
WhatsApp: (Shermaine)
Siah Sze Ming Reg No: R
The Supreme HR Advisory Pte Ltd EA No: 14C7279
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