262 Residential Services jobs in Singapore

To coordinate and plan for the educational needs of the clients residing in Boys' Town. To oversee the coordination and execution of Boys' Town Learning (BTL), evening tuition, school coordination and other learning needs as and when required for the Residential Services' clients.

A. FUNCTIONAL

Developmental:

· To collaborate with the various units of Boys' Town on the welfare of our clients regarding their developmental needs in education

· To identify and implement relevant educational programmes for the Boys' Town residential clients

· To work with residential clients to develop skills such as time management, motivation and effective study habits.

· To leverage available educational tools to assist with clients' educational needs.

Administration:

· To provide feedback on the client's discipline to the Social Workers and other leads of the Units

· To keep proper, relevant school records of clients, track educational progression and maintain documentation as per MSF audit

· To provide impact and outcomes reporting management to the relevant ministries

· To adhere to the SOPs and SOCs of the Home and support in the RS Volunteer Management

Coordination:

· To coordinate clients' Educational Care plans with the Social Workers and the respective schools

· To coordinate with schools and attend with assigned personnel pertaining to all school administrative requirements, including school meetings and conferences.

· To coordinate and map relevant tuition programmes according to clients' subject requirements based on results

· To maintain good relationships and coordination between social workers and the school through telecommunication or email.

· To support the client's school readiness through the coordination of essential items (e.g. school shoes, attire, textbook)

· To identify and manage volunteers for the evening tuition programme as well as Boys' Town Learning (BTL) tutors

· To work with Schools, Unit Leads and Social Workers on the education needs of our clients

· To identify and work with stakeholders and partners on preparing the Work Readiness Attachment Program

Portfolio:

· School Coordination/liaising for clients

· Boys' Town Learning (Morning classes from Mondays to Wednesdays)

· Tuition Programme (Evenings from 7.30 PM to 9.30 PM)

· The Astronaut Collective (Work Readiness Attachment Program) (Evenings)

· Administrative duties as assigned.

· Point of Contact for MSF Transportation

B. ORGANIZATIONAL

· To participate actively in all fundraising activities as well as any other commitments that Boys' Town undertakes

· To work in close collaboration with other staff, departments, and components of Boys' Town

· The Executive Director and or his/her representative may assign you any other duties that are within reason for the operation needs of Boys' Town

REQUIREMENTS:

· Minimum Diploma with at least 2 years of relevant experience

· Working hours: 9 AM to 6 PM, Mon – Fri and some weeknights for tuition and programmes

· Ability to work independently, making decisions and using initiative to establish projects

· Good planning and organisational skills

· Excellent interpersonal and communication skills

· Teamwork and Coordination skills

· Administrative – documentation and filing

· Familiar with the Ministry of Education School systems and prior experience working with youths will be advantageous

Job Summary:

We are seeking a skilled Property Services Manager to lead our team in delivering exceptional residential services.

Main Responsibilities:

• Residential Services Delivery
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• Ensure seamless handover experience and vacant possession delivery aligned with Sale and Purchase Agreement (SPA) requirements.
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• Coordinate schedules, site access readiness, unit inspections, and handover conditions.
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• Plan and execute key handover process: coordinate handover kits, documentation, handover kit preparation, and site walkthroughs.
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• Lead pre-handover readiness inspections, ensuring compliance checks, snag lists, and quality standards are completed.
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• Customer Support During Defects Liability Period
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• Provide customer services to residential buyers.
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• Assist and support the residential buyers on the defect rectification of their units.
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• Log, track, escalate defect issues, and coordinate between buyers and contractors.
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• Provide regular updates and ensure resolution within agreed timelines.
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• Strive for customer satisfaction and positive reviews at DLP closure.
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• Buyer Engagement & Events Coordination
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• Plan and execute on-site buyer-centric programs & events (e.g., welcome sessions, community events, Q&A clinics, post-handover meetups).
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• Formulate a monthly calendar of events and implementation plan, handle full event logistics end-end from budgeting, invitations, RSVPs, catering, venue setup, and contractor coordination.
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• Collect feedback and leverage insights to improve future events, handovers, and DLP support continuously enhance customer experience.
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• Plan and post regular events and celebration content.
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• CRC, Reporting & Continuous Improvement
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• Maintain CRM records: handovers, defect logs, and resolutions, record buyer interactions, surveys.
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• Generate regular management reports: handover timelines, DLP progress, event metrics, and customer satisfaction results.
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• Continually seek opportunities to achieve process standardization with speed and accuracy.
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Requirements:

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• Degree in Real Estate/Property Management or equivalent disciplines.
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• At least 6 years of relevant experiences in property/facility management in handling multiple residential/mixed development projects.
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• An enthusiastic team player who possesses excellent oral & written communication skills and interpersonal skills.
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• Well-versed in Building Maintenance & Strata Management (BMSM) Act.
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• Ability to work under pressure in a fast-paced environment.
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• Strong analytical skill and ability to deliver quality service to stakeholders at all levels.
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• Problem solver with good leadership quality and positive attitudes.
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We are seeking a dedicated professional to join our team as a Community Support Worker. As a Community Support Worker, you will play a vital role in helping individuals and families in need by providing support and guidance.

Key Responsibilities:

• Conduct thorough needs assessments to develop effective programs and services.
• Plan, lead, and facilitate various community-based initiatives and programs.
• Use assessment tools to evaluate and improve program outcomes.
• Create and implement group processes and specialized intervention strategies.
• Facilitate, assess, and review group therapy sessions to ensure they meet the needs of participants.
• Apply restorative practices, including planning and facilitating restorative circles.
• Support case management by preparing for and attending all necessary meetings and maintaining strong relationships with stakeholders.
• Complete all required documentation and reporting.

Requirements:

• Degree in Social Sciences or related field with experience in mentoring and working with at-risk youth.
• Prior experience working with vulnerable populations is highly desirable.
• Strong engagement and facilitation skills.
• Good knowledge and experience with social work interventions, social policies, and community engagement.
• Excellent communication and writing skills.

Skills:
Mentoring
Referrals
Psychology
Work Well Independently
Interpersonal Skills
Healthcare
Social Services
Administration
Social Sciences
Care Planning
Interventions
Case Management
Screening
Facilitation
Group Therapy
Writing Skills

We are seeking a skilled professional to join our community support team. As a vital part of this team, you will be working directly with the community, grounded in compassion and social values.

You will be part of a team that:

• Assesses clients'/family psychosocial and behavioral concerns and needs, prior to admissions.
• Works closely with government agencies to provide community services ensuring continuity of care.

You will work in a multicultural environment where respect, teamwork, and support are core values. Our culture is inclusive and supportive, making it an ideal place for individuals who want to make a meaningful impact.

Your duties and responsibilities will include:

• Counseling services as applicable and assisting in utilizing community resources.
• Evaluating and assisting with residents' financial obligations, assessing appropriate resources and insurance coverage.
• Facilitating Advance Care Planning (ACP) and Portable Care Plan (PPC) for residents and family members.
• Home visits to help residents/clients alleviate or resolve their financial-social problems.
• Updating family members and visitors on visiting guidelines according to MOH advisory.
• Submitting documentation accurately and timely, updating and maintaining resident's records and charts.

To be successful in this role, you will need:

• A minimum degree in Social Work or related discipline.
• Registration as a Social Worker with SASW.
• At least 2 years of relevant experience, preferably in social work in a healthcare background.
• Good interpersonal and critical thinking skills.
• The ability to work well in a team.
• Training in ACP and InterRai would be advantageous.

As a valued member of our team, you can expect:

• Comprehensive medical and leave benefits.
• A supportive and conducive work environment.
• Training and development opportunities.
• Unlimited opportunities to develop and harness your skills across multi-verticals.
• To be part of a noble organization with a strong heritage in community care.

Remuneration will be commensurate with experience.

Job Title: Community Support Specialist

The Community Resource, Engagement and Support Team is a first mental health touchpoint in the community.

We focus on raising public awareness of mental health conditions and dementia, promoting early recognition of at-risk individuals, providing emotional support to individuals and their caregivers, and linking them to relevant health and social care services when necessary.

We conduct outreach events/activities to promote mental health awareness and identify and support those with mental health needs and their caregivers.

Key Responsibilities:

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• Provide administrative and logistical support to the team in running client-related support and/or other activities.
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• Assist Social Workers in client monitoring, care coordination, and follow-up.
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• Manage data collation, report generation, and ensure compliance with data protection guidelines.
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• Support the team in planning and executing outreach events, screenings, and client-related activities.
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• Collaborate with community partners and agencies.
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• Conduct client screenings, provide basic emotional support to clients, and promote mental health awareness.
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• Prepare resource materials for clients and caregivers.
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Requirements:

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• Possess a diploma certification or relevant social service certification.
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• Non-diploma holder with social service experience will be considered.
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• Good communication and interpersonal skills.
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• Passionate about working in the mental health sector and community service sector.
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• Outgoing and sociable personality with a keen interest in working with people one-to-one or in group settings.
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• A well-organized, meticulous team player who can also work independently.
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As a Community Support Officer, you will provide essential assistance to the community and law enforcement agencies.

• No prior experience is required for this role.

We offer comprehensive training to help you excel in this rewarding position.

The role involves providing vital support services to the public and working closely with law enforcement agencies.

This is an excellent opportunity for those seeking a career in public service.

Social Worker/ Community Care Worker is a vital role that enables you to make a significant difference in the lives of our clients. As a professional in this field, your primary responsibilities will include building rapport with residents/clients and their families, maintaining constant communication, and addressing their concerns and goals.

• Develop strong relationships with residents/clients and their families through active listening and empathetic communication.
• Collaborate with external agencies such as hospitals and polyclinic to provide comprehensive support services for clients who require financial assistance for medical appointments.
• Design and implement individual care plans (ICP) tailored to the unique needs of each client, providing therapeutic support as needed.
• Deliver effective casework management, monitoring progress, and developing programs and activities through a structured approach.
• Conduct thorough financial assessments, manage funds, and prepare periodic reports as required, identifying and referring cases for financial assistance.

To excel in this role, you must possess the following qualifications:

• A Degree in Social Work.
• At least 2 years' experience in social work.
• The ability to work effectively with diverse groups, including the elderly and various stakeholders.

MINDS has been a leading organisation in providing care and support to individuals with intellectual disabilities since 1962.

We are committed to empowering them and enhancing their quality of life through our holistic range of services and programmes.

The Social Worker plays a vital role in our organisation by providing interventions, performing community development work, and uplifting the professional practice in Social Work.

The successful candidate will conduct casework and group work, implement and evaluate community development activities and programs, and provide supervision to their subordinates.

• Key Responsibilities:
• Perform stakeholder engagement and partnerships.
• Conduct needs and intake assessments.
• Perform case and care planning and goal setting.
• Implement case and care plans and interventions.
• Review casework interventions for improvements.
• Conduct closure of cases upon achieving sustainable service outcomes for clients, families and communities.
• Maintain case notes and documents and prepare social reports.
• Plan, facilitate and evaluate group work interventions.
• Support, implement and evaluate community development initiatives.
• Plan, implement and evaluate programmes to address service gaps.
• Guide volunteers and placement students in their work.
• Support professional development of staff within the organisation.
• Participate in research to uplift the professional practice in social work.
• Identify areas of improvement in models of care and service delivery based on evidence-based practices.
• Respond to crisis situations based on organisational standard operating procedures.
• Provide clinical supervision to staff and interns (for Senior Social Worker).

Requirements:

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Good problem-solving and analytical skills.
• Knowledge of community development principles and practices.
• Understanding of social work theories and practices.
• Experience in conducting needs and intake assessments.
• Experience in implementing and evaluating community development activities and programs.

Working at MINDS offers a dynamic and supportive environment that fosters growth and development. We offer competitive salaries, comprehensive training, and opportunities for career advancement.

Our team is passionate about making a difference in the lives of individuals with intellectual disabilities, and we believe that our work should be guided by empathy, compassion, and respect.

At MINDS, we believe in investing in our people. We offer a range of benefits and opportunities that help our staff grow professionally and personally.

These include:

• Competitive salaries and allowances.
• Comprehensive training and development programmes.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment.
• A diverse and inclusive workplace culture.
• Access to resources and expertise to support your work.