3,511 Resident Relations jobs in Singapore

Responsibilities

• Encourage and increase community engagement through the curation and execution of annual calendar of community events, activities and programmes

• Execute effective engagement activities to provide a differentiated experience tailored for C-suite and Community at the office developments, including year-end corporate gifting exercise

• Develop and manage Community Management Facebook page to grow followers’ base and maintain tenants’ engagement in the social media sphere

• Pro-actively seek tie-ups & partnerships to provide value-added services & programmes for office community

• Support Asset Enhancement Initiative (AEI) for office developments, including forward facilities and provisions planning, strategising placemaking plans etc (where relevant)

• Provide communications support for office sector

• Spend within operational budget and ensure admin matters are in order

• Any other assigned duties

Requirements

• Degree in Mass Communications/Business/Marketing or equivalent

• Preferably with 1 – 2 years of working experience with relevant experience in launching community initiatives, marketing or communications

• Experience in community management and/or co-working space will be an added advantage

• Knowledge of traditional and digital media channels

• Excellent written and spoken communications skills

• Good interpersonal skills and enjoys interacting with people

• Able to multitask and work in fast-paced environment

• Meticulous, independent yet a strong team player

• Competent in Microsoft Office

• Proficiency in design application software such as Adobe Illustrator & Photoshop will be an added advantage

Requirements

Develop and implement the office developments’ community engagement and tenant experience initiatives through tenant collaborations, tenant relations and partnership collaborations, including events management, collaterals development, communications plans, to ensure overall office tenants’ satisfaction and delight level

About GRVT

GRVT is the world’s first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life. We’re building a compliant peer-to-peer investment platform for premium tokenized strategies—from crypto to alternative investments—backed by trusted infrastructure and self-custodial security.

In just 90 days, we’ve onboarded 40,000+ KYC-verified users across Asia and are backed by top investors including Further Ventures, Matrix Partners, Delphi Digital, Hack VC, QCP, and SIG.

Our brand vision is bold but clear: Smart money moves made easy.We’re simplifying the financial world for the next generation—through technology, transparency, and trust.

About the Role

We are looking for a proactive and driven Business Development Associate/ Manager (Mandarin-speaking) to support the growth of our user base by onboarding KOLs, trading communities, and professional traders. You will play a crucial role in expanding our network, establishing strategic partnerships, and driving platform adoption for our exchange.

Key Responsibilities

• OnboardingKOLs&Communities –Identify,engage,negotiatewith,andonboardtraderKOLs,tradingcommunities,andprofessionaltraderstopromoteandutilizeourexchange.
• PartnershipDevelopment –Buildandmaintainstrongrelationshipswithtraders,signalgroups,andcryptocommunitiestoencourageongoingplatformusage.
• Outreach&Negotiation –Conductcoldoutreachandmanagepartnershipdiscussionswithpotentialcollaborators.
• GrowthInitiatives –Supportthedesignandexecutionofreferral,rebate,andpromotionalprogramstoattractandretaintraders.
• MarketResearch –Stayuptodateoncryptotrends,competitorexchanges,andrisingKOLsortradingcommunities.
• Cross-TeamCollaboration –CoordinatewithMarketing,Product,andCustomerSupportteamstoensureasmoothonboardingexperienceandsustainedengagement.
• PerformanceMonitoring –Track,analyze,andreporttheeffectivenessofpartnerships,includinguseracquisitionandengagementmetrics.

Qualifications & Skills

• 2–5+ years of experience in Business Development, Sales, or Partnerships, preferably in crypto, fintech, or influencer marketing.
• Solidunderstandingofcryptotrading,exchangeecosystems,andKOLdynamics.
• ActivepresenceorstrongfamiliaritywithplatformslikeTwitter,Telegram,andDiscord.
• Strongcommunication,negotiation,andrelationship-buildingabilities.
• Self-motivatedwithahuntermindset—comfortablewithcoldoutreachandclosingdeals.

NicetoHave:

• Existing network or working relationships with KOLs, professional traders, or crypto community leaders.

About GRVT

GRVT is the world’s first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life. We’re building a compliant peer-to-peer investment platform for premium tokenized strategies—from crypto to alternative investments—backed by trusted infrastructure and self-custodial security.

In just 90 days, we’ve onboarded 40,000+ KYC-verified users across Asia and are backed by top investors including Further Ventures, Matrix Partners, Delphi Digital, Hack VC, QCP, and SIG.

Our brand vision is bold but clear: Smart money moves made easy.We’re simplifying the financial world for the next generation—through technology, transparency, and trust.

About the Role

We are looking for a proactive and driven Business Development Associate/ Manager (Mandarin-speaking) to support the growth of our user base by onboarding KOLs, trading communities, and professional traders. You will play a crucial role in expanding our network, establishing strategic partnerships, and driving platform adoption for our exchange.

Key Responsibilities

• OnboardingKOLs&Communities –Identify,engage,negotiatewith,andonboardtraderKOLs,tradingcommunities,andprofessionaltraderstopromoteandutilizeourexchange.
• PartnershipDevelopment –Buildandmaintainstrongrelationshipswithtraders,signalgroups,andcryptocommunitiestoencourageongoingplatformusage.
• Outreach&Negotiation –Conductcoldoutreachandmanagepartnershipdiscussionswithpotentialcollaborators.
• GrowthInitiatives –Supportthedesignandexecutionofreferral,rebate,andpromotionalprogramstoattractandretaintraders.
• MarketResearch –Stayuptodateoncryptotrends,competitorexchanges,andrisingKOLsortradingcommunities.
• Cross-TeamCollaboration –CoordinatewithMarketing,Product,andCustomerSupportteamstoensureasmoothonboardingexperienceandsustainedengagement.
• PerformanceMonitoring –Track,analyze,andreporttheeffectivenessofpartnerships,includinguseracquisitionandengagementmetrics.

Qualifications & Skills

• 2–5+ years of experience in Business Development, Sales, or Partnerships, preferably in crypto, fintech, or influencer marketing.
• Solidunderstandingofcryptotrading,exchangeecosystems,andKOLdynamics.
• ActivepresenceorstrongfamiliaritywithplatformslikeTwitter,Telegram,andDiscord.
• Strongcommunication,negotiation,andrelationship-buildingabilities.
• Self-motivatedwithahuntermindset—comfortablewithcoldoutreachandclosingdeals.

NicetoHave:

• Existing network or working relationships with KOLs, professional traders, or crypto community leaders.

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

• Display a good disposition with warm and professional greeting to all those entering the property.
• Answers telephone line in professional manner with good phone etiquette.
• Maintains accurate records of service requests, logs of service requests and tracks the status.
• Responds promptly with accurate and comprehensive information according to the specific request.
• Provides administrative assistance to the Property Manager and members of the property management team.
• Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
• Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

• Minimum O levels or other relevant professional certification.
• Experience in customer service or frontline work is a strong advantage.
• Good interpersonal and communication skills.
• Positive, friendly disposition and customer service orientated.
• Attentive to details, well organized and team player.
• Open to work rotating shifts.

Interested candidates, please submit your application with resume including the following information:

1. Last drawn/ Current salary.
2. Expected salary.
3. Notice Period.

Job scope:

• Coordinate execution of import and export related activities.
• Preparation of shipping documents (import/export: B/L, D/O, permit, etc)
• Liaise with internal and external parties to ensure a smooth delivery
• Monitor shipment status and update customers
• Customer-oriented, proactive with good organizational skills
• Ensure proper and timely billing/vendor costing and closing of all job files
• Ad-hoc duties as assigned

Basic requirement:

1. Good communication skills

2. Able to communicate with China agents and customers will add an advantage

3. Pro-active (When making an arrangement) and careful (When doing documentation)

4. Shipping/forwarding background/experience added advantage

5. Candidate with 1 or 2 year shipping documents experience preferred.

6. Able to work in fast-paced environment.

7. Team player as well as independent with little supervision.

We are seeking a reliable, team-oriented and physically fit individual to join our dynamic team:

• Employment type: Permanent
• Position: Customer Service
• Location: Eco-tech @ Sunview Road
• Outpatient Medical & Dental Benefits Provided
• Working Hours: Monday to Friday, Office Hours (9am – 6pm)
• Salary Package: Up to $3,000 + Bonus

Job Responsibilities:

• Support the sales team and handle daily customer enquiries.
• Support project management, documentation, and routine administration tasks.
• Communicate and coordinate with forwarders and suppliers for efficient execution of shipments.
• Efficiently process customer orders and inquiries, verify order details for accuracy.
• Provide order confirmations and communicate with customers to resolve order discrepancies.
• Ensure all billings are done incompliance to payment terms and conditions.
• Collaborate with sales and warehouse team members to ensure order fulfillment.
• Manage filling, document preparation, scheduling and handle incoming calls.
Other ad-hoc administrative tasks may be assigned

Job Requirements:

• Minimum ‘O’ Level or equivalent.
• Proficient in Microsoft Office.
• Experience or knowledge of administration or customer service is an advantage
• Shipping and forwarding experience will be preferred.
Good team player with a responsible attitude

Ready to apply? interested applicants, please submit your resume by clicking the APPLY button.

Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore 639311

Job Highlights

Walking distance to Lavender MRT / Kallang MRT / Bendemeer MRT

Perfect Attendance Bonus

Good Performance Bonus

Long Service Bonus

Project Bonus

Position Overview
We are seeking a detail-oriented and experienced Customer Service Executive to join our team. The ideal candidate will play a key role in delivering excellent customer service and enhancing the overall customer experience through prompt support and continuous process improvement.

Job Description
Reporting to the Head of Customer Service , the successful candidate will be responsible for the following:

• Address customer feedback promptly and professionally to ensure high levels of satisfaction.
• Identify and implement process improvements to enhance customer experience.
• Prepare sales quotations, sales orders, delivery orders, invoices, and other relevant documents.
• Attend to customer inquiries across various channels in a timely and courteous manner.
• Ensure the accurate and timely processing and execution of customer orders.
• Coordinate with internal departments and third parties to fulfill customer requests.
• Maintain strong customer relationships by providing accurate product information and dedicated sales support.
• Handle and resolve customer complaints and feedback efficiently.
• Generate monthly customer statements and monitor payment statuses.
• Perform any ad-hoc duties as assigned by the department head.

Requirements

• A minimum of a Degree in any field.
• At least 2 years of relevant experience in customer service or administrative roles.
• Excellent written and verbal communication skills.
• Proficiency in spoken Mandarin is required, as the role involves handling feedback from Mandarin-speaking customers.
• Strong problem-solving and conflict resolution skills.
• Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint.
• Ability to perform under pressure in a fast-paced environment.
• A customer-centric mindset with a passion for delivering excellent service.
• Meticulous, detail-oriented, and process-driven.
• Patient, empathetic, and adaptable in handling different customer situations.

Working Hours
Monday to Friday: 8:00 AM – 5:00 PM
Alternate Saturdays: 9:00 AM – 4:00 PM

We regret that only shortlisted candidates will be notified.