112 Resident Engagement jobs in Singapore

Job Purpose

The Resident Engagement Officer / Executive plays a vital role in cultivating a supportive, inclusive, and vibrant living environment for dormitory residents. This role involves planning and executing engagement initiatives, fostering community partnerships, and promoting resident well-being through recreational, educational, and social programmes.

Key Responsibilities

Plan, develop, and implement resident engagement programmes and recreational activities (e.g. festive events, sports tournaments, wellness campaigns).

Lead logistics planning and on-ground coordination of events and activities.

Establish and manage partnerships with NGOs, community organisations, and vendors to bring in programmes and support services.

Promote positive social behaviour among residents and assist in conflict resolution where necessary.

Manage communication and publicity of engagement initiatives through posters, social media, and internal dormitory channels.

Monitor the impact and effectiveness of activities and gather feedback for continuous improvement.

Maintain accurate records of attendance, budget utilization, resident feedback, and post-event reporting.

Support dormitory daily operations and collaborate with other departments as needed.

Perform other ad hoc duties as assigned by the Resident Engagement Manager or Site Lead.

Requirements

For Executive Role: Diploma or Degree in Social Work, Hospitality, Events Management, Facility Management, or a related discipline is preferred.

For Officer Role: Candidates without formal academic qualifications may still be considered if they possess relevant hands-on experience in community engagement, events planning, or dormitory operations.

1–2 years of relevant experience working with diverse communities, particularly migrant worker populations, is an advantage.

Strong interpersonal and communication skills, with the ability to build trust and rapport with residents.

Independent, proactive, and passionate about creating meaningful and inclusive experiences.

Willingness to work during weekends or public holidays.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint); knowledge of event budgeting is a plus.

Fire Safety Manager (FSM) certified is an added advantage

This role involves engaging with a diverse community, including Mandarin-speaking residents. Proficiency in both English and Mandarin is essential to effectively communicate and provide support across our resident population.

Job Purpose

The Resident Engagement Officer / Executive plays a vital role in cultivating a supportive, inclusive, and vibrant living environment for dormitory residents. This role involves planning and executing engagement initiatives, fostering community partnerships, and promoting resident well-being through recreational, educational, and social programmes.

Key Responsibilities

Plan, develop, and implement resident engagement programmes and recreational activities (e.g. festive events, sports tournaments, wellness campaigns).

Lead logistics planning and on-ground coordination of events and activities.

Establish and manage partnerships with NGOs, community organisations, and vendors to bring in programmes and support services.

Promote positive social behaviour among residents and assist in conflict resolution where necessary.

Manage communication and publicity of engagement initiatives through posters, social media, and internal dormitory channels.

Monitor the impact and effectiveness of activities and gather feedback for continuous improvement.

Maintain accurate records of attendance, budget utilization, resident feedback, and post-event reporting.

Support dormitory daily operations and collaborate with other departments as needed.

Perform other ad hoc duties as assigned by the Resident Engagement Manager or Site Lead.

Requirements

For Executive Role: Diploma or Degree in Social Work, Hospitality, Events Management, Facility Management, or a related discipline is preferred.

For Officer Role: Candidates without formal academic qualifications may still be considered if they possess relevant hands-on experience in community engagement, events planning, or dormitory operations.

1–2 years of relevant experience working with diverse communities, particularly migrant worker populations, is an advantage.

Strong interpersonal and communication skills, with the ability to build trust and rapport with residents.

Independent, proactive, and passionate about creating meaningful and inclusive experiences.

Willingness to work during weekends or public holidays.

Proficient in Microsoft Office applications (Word, Excel, PowerPoint); knowledge of event budgeting is a plus.

Fire Safety Manager (FSM) certified is an added advantage

This role involves engaging with a diverse community, including Mandarin-speaking residents. Proficiency in both English and Mandarin is essential to effectively communicate and provide support across our resident population.

Key Responsibilities

Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms（小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.

• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.

• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.

• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.

• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.

• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.

• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.

• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.

• Strong understanding of AI trends, digital engagement strategies, and content marketing.

• Excellent communication skills with the ability to craft compelling and concise messaging.

• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.

• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.

Key Responsibilities

Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms(小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.

• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.

• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.

• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.

• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.

• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.

• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.

• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.

• Strong understanding of AI trends, digital engagement strategies, and content marketing.

• Excellent communication skills with the ability to craft compelling and concise messaging.

• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.

• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.

Key Responsibilities
Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms(小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.
• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.
• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.
• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.
• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.
• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.
• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.
• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.
• Strong understanding of AI trends, digital engagement strategies, and content marketing.
• Excellent communication skills with the ability to craft compelling and concise messaging.
• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.
• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.
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Key Responsibilities

Social Media & Community Engagement

• Develop and manage IZIA’s social media strategy across multiple platforms（小红书Rednote, Tiktok, Facebook, Linkedin, Instagram), ensuring a strong and consistent brand voice that resonates with our users.

• Actively engage with our community, responding to comments, messages, and inquiries to enhance user interaction and satisfaction.

• Monitor and manage brand reputation online, addressing concerns and escalating issues where necessary.

Content Creation & Campaign Execution

• Work with outsourcing marketing agency to create compelling, AI-driven content, including social media posts, articles, and multimedia, to educate and engage audiences on IZIA’s innovations.

• Work with outsourcing marketing agency to plan and execute social media campaigns, challenges, and interactive activities to drive user adoption and platform engagement.

• Leverage AI-powered insights to refine content strategies and optimize performance across digital channels.

Influencer & Partner Collaborations

• Identify and collaborate with influencers, thought leaders, and AI enthusiasts to expand IZIA’s reach and credibility.

• Work closely with the Marketing team to develop and execute partnership-driven campaigns that showcase IZIA’s capabilities.

Cross-Functional Collaboration

• Partner with Product, Tech, and Business Development teams to align social engagement strategies with platform updates and business goals.

• Collaborate with in-house creative teams to ensure visually compelling and impactful digital content.

Requirements

• Bachelor’s degree in Digital Marketing, Communications, or a related field.

• 2-4 years of experience in social media management, community engagement, or digital marketing, preferably in AI, tech, or lifestyle sectors.

• Strong understanding of AI trends, digital engagement strategies, and content marketing.

• Excellent communication skills with the ability to craft compelling and concise messaging.

• Proficiency in content creation, including basic graphic design, video editing, and social media analytics.

• Ability to work in a fast-paced, digital-first environment and adapt to evolving trends.

Join to apply for the Senior Manager, Social Media Engagement role at INSEAD

Join to apply for the Senior Manager, Social Media Engagement role at INSEAD

The Communications department at INSEAD is dedicated to building the reputation of INSEAD. It plays a crucial role in partnering with various internal stakeholders, supporting the school’s strategic initiatives and promoting engagement within the INSEAD community.

INSEAD is seeking a Senior Manager, Social Media Engagement, to join our Communications Department. This is a full-time, permanent contract position based on our Asia Campus in Singapore. A hybrid working model is in place – 3 days on campus, 2 days from home.

About the job

The Senior Manager, Social Media Engagement will be responsible for shaping and leading INSEAD’s institutional social media strategy, ensure it aligns with the global outreach and amplification objectives and supports the school's strategy priorities.

Reporting to the Director, Media Relations and Social Engagement, he/she will work closely with colleagues across different departments to orchestrate the school's strategic presence on social media channels. The role requires a strong command of storytelling to create, frame and amplify engaging content across INSEAD’s social media platforms. A key focus will also be on proactive stakeholder and community management – proactively fostering interaction and dialogue with key stakeholders and building trust and long-term engagement with community and social media followers.

Your role within the team

• This role is directly responsible for shaping, executing, and delivering INSEAD’s institutional social media strategy to grow reach, engagement, and brand impact.
• A key part of the role involves collaboration and project coordination: working closely with internal teams, subject matter experts, and external partners to ensure high-quality content is created, distributed, and repurposed effectively across all platforms.
• Curation and amplification of existing content will be essential; you will help craft powerful stories that showcase INSEAD’s research, people, partnerships, and impact, thereby strengthen the school’s global reputation.

Key accountabilities

• Shape and lead social media strategy implementation, including functional management and team coordination, to increase reach, reputation and impact of INSEAD content on global social media platforms.
• Collaborate with internal stakeholders to ensure social content reflects key institutional messages and priorities, bridging any gaps in expectation and execution.
• Provide editorial oversight of INSEAD content across all social media platforms, in line with our editorial guidelines. Contribute to the development of these guidelines as INSEAD's voice on social media evolves.
• Develop and lead social media communication plans for key institutional events, including writing and editing posts and stories.
• Curate stories on research, faculty, alumni and student extra-curricular activities by coordinating across multi-channel teams.
• Stay ahead of social media trends and technological advancements, maintaining a dynamic and innovative and fitting approach to INSEAD's content strategy as a leading global business school.
• Develop an understanding of the social media landscape, including what drives content performance and how it can be optimised to support the school's business objectives.
• Propose measurement frameworks on INSEAD social media activities; make sense of data and reports to provide insights on improvements and strategies to grow INSEAD's audience across all social media platforms.

The ideal candidate profile

The Senior Manager, Social Media Engagement, is a strategic and collaborative leader with strong editorial judgment and global expertise. They have experience growing platforms, translating institutional priorities into engaging content, coordinating across teams, and developing data-driven strategies. Agile and innovative, they stay ahead of trends to keep INSEAD’s social media presence dynamic, impactful, and aligned with the school’s outreach and amplification objectives.

• Bachelor's degree, preferably in communications, marketing, PR, journalism or similar
• 8-10 years of experience in writing, editorial and digital marketing
• Exceptional writing and editing skills in English
• Proven experience working across global markets, countries, and regions
• Ability to operate in an international environment with cultural and background diversity
• Ability to manage social media engagement and reach beyond Asia, particularly in Europe, the Middle East and the Americas is a plus for this position.
• Experience working in social media management, including content creation, platform management, audience growing and retaining, paid and organic social media campaigns
• Excellent communication and collaboration skills to work effectively with cross-functional and multicultural teams
• Strategic thinking and ability to develop and execute a comprehensive social media strategy
• High level of creativity and innovation, with a drive to find new approaches to enhance the impact of communications
• Proficiency with social media management tools and analytics platforms.
• Ability to speak and read Chinese language and having knowledge on Chinese social media is a plus.

• Seniority level Associate

• Employment type Full-time

• Job function Public Relations, Writing/Editing, and Marketing
• Industries Higher Education

Referrals increase your chances of interviewing at INSEAD by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the Senior Manager, Social Media Engagement role at INSEAD

Join to apply for the Senior Manager, Social Media Engagement role at INSEAD

The Communications department at INSEAD is dedicated to building the reputation of INSEAD. It plays a crucial role in partnering with various internal stakeholders, supporting the school’s strategic initiatives and promoting engagement within the INSEAD community.

INSEAD is seeking a Senior Manager, Social Media Engagement, to join our Communications Department. This is a full-time, permanent contract position based on our Asia Campus in Singapore. A hybrid working model is in place – 3 days on campus, 2 days from home.

About the job

The Senior Manager, Social Media Engagement will be responsible for shaping and leading INSEAD’s institutional social media strategy, ensure it aligns with the global outreach and amplification objectives and supports the school's strategy priorities.

Reporting to the Director, Media Relations and Social Engagement, he/she will work closely with colleagues across different departments to orchestrate the school's strategic presence on social media channels. The role requires a strong command of storytelling to create, frame and amplify engaging content across INSEAD’s social media platforms. A key focus will also be on proactive stakeholder and community management – proactively fostering interaction and dialogue with key stakeholders and building trust and long-term engagement with community and social media followers.

Your role within the team

• This role is directly responsible for shaping, executing, and delivering INSEAD’s institutional social media strategy to grow reach, engagement, and brand impact.
• A key part of the role involves collaboration and project coordination: working closely with internal teams, subject matter experts, and external partners to ensure high-quality content is created, distributed, and repurposed effectively across all platforms.
• Curation and amplification of existing content will be essential; you will help craft powerful stories that showcase INSEAD’s research, people, partnerships, and impact, thereby strengthen the school’s global reputation.

Key accountabilities

• Shape and lead social media strategy implementation, including functional management and team coordination, to increase reach, reputation and impact of INSEAD content on global social media platforms.
• Collaborate with internal stakeholders to ensure social content reflects key institutional messages and priorities, bridging any gaps in expectation and execution.
• Provide editorial oversight of INSEAD content across all social media platforms, in line with our editorial guidelines. Contribute to the development of these guidelines as INSEAD's voice on social media evolves.
• Develop and lead social media communication plans for key institutional events, including writing and editing posts and stories.
• Curate stories on research, faculty, alumni and student extra-curricular activities by coordinating across multi-channel teams.
• Stay ahead of social media trends and technological advancements, maintaining a dynamic and innovative and fitting approach to INSEAD's content strategy as a leading global business school.
• Develop an understanding of the social media landscape, including what drives content performance and how it can be optimised to support the school's business objectives.
• Propose measurement frameworks on INSEAD social media activities; make sense of data and reports to provide insights on improvements and strategies to grow INSEAD's audience across all social media platforms.

The ideal candidate profile

The Senior Manager, Social Media Engagement, is a strategic and collaborative leader with strong editorial judgment and global expertise. They have experience growing platforms, translating institutional priorities into engaging content, coordinating across teams, and developing data-driven strategies. Agile and innovative, they stay ahead of trends to keep INSEAD’s social media presence dynamic, impactful, and aligned with the school’s outreach and amplification objectives.

• Bachelor's degree, preferably in communications, marketing, PR, journalism or similar
• 8-10 years of experience in writing, editorial and digital marketing
• Exceptional writing and editing skills in English
• Proven experience working across global markets, countries, and regions
• Ability to operate in an international environment with cultural and background diversity
• Ability to manage social media engagement and reach beyond Asia, particularly in Europe, the Middle East and the Americas is a plus for this position.
• Experience working in social media management, including content creation, platform management, audience growing and retaining, paid and organic social media campaigns
• Excellent communication and collaboration skills to work effectively with cross-functional and multicultural teams
• Strategic thinking and ability to develop and execute a comprehensive social media strategy
• High level of creativity and innovation, with a drive to find new approaches to enhance the impact of communications
• Proficiency with social media management tools and analytics platforms.
• Ability to speak and read Chinese language and having knowledge on Chinese social media is a plus.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Public Relations, Writing/Editing, and Marketing

• Industries

  Higher Education

Referrals increase your chances of interviewing at INSEAD by 2x

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Job ID: 8696

Job Function: Administration

Institution: National University Health System

Job Responsibilities

Resident Engagement via Email Campaigns

• Lead the planning, development and execution of targeted email campaigns to drive resident engagement and promote community health programmes
• Manage end-to-end campaign process, including audience segmentation, approvals, testing, deployment and post-campaign performance analysis
• Develop high-quality content adhering to brand guidelines and campaign objectives
• Own and maintain an email marketing calendar, ensuring alignment with regional health initiatives and goals
• Collaborate across functions to ensure seamless execution, in accordance to best practices and organisational protocols

Marketing & Publicity of Community Health Programmes

• Develop publicity strategies and implement data-driven marketing campaigns to drive awareness and sign-ups to regional health initiatives and programmes
• Support cross-functional teams to develop effective marketing campaigns and ensure timely rollout and alignment with overall objectives
• Oversee development of marketing assets, messaging and promotional materials

Performance Tracking & Optimisation

• Monitor campaign performance and engagement metrics to provide actionable insights
• Optimise campaign performance based on data insights and stakeholder feedback
• Manage campaign budgets efficiently to meet targets

Other Related Duties

Undertake any other projects/assignments as assigned

Job Requirements

• Bachelor degree in marketing, business administration or related discipline
• Minimum 8 to 10 years of marketing experience with at least 2 to 3 years in a supervisory role, in email marketing or members engagement, preferably in healthcare or public sector.
• Proven experience in developing and executing data-driven email campaigns
• Strong understanding of CRM and email platforms is a must
• O perationally strong and process-driven with a focus on execution
• Familiarity with best practices in consent and data management
• Excellent stakeholder management skills with the ability to drive cross-team collaborations
• Experience in healthcare communications would be advantageous
• Able to work effectively under tight timelines