81 Resident Engagement jobs in Singapore

Job Responsibilities

Resident Engagement via Email Campaigns

• Lead the planning, development and execution of targeted email campaigns to drive resident engagement and promote community health programmes
• Manage end-to-end campaign process, including audience segmentation, approvals, testing, deployment and post-campaign performance analysis
• Develop high-quality content adhering to brand guidelines and campaign objectives
• Own and maintain an email marketing calendar, ensuring alignment with regional health initiatives and goals
• Collaborate across functions to ensure seamless execution, in accordance to best practices and organisational protocols

Marketing & Publicity of Community Health Programmes

• Develop publicity strategies and implement data-driven marketing campaigns to drive awareness and sign-ups to regional health initiatives and programmes
• Support cross-functional teams to develop effective marketing campaigns and ensure timely rollout and alignment with overall objectives
• Oversee development of marketing assets, messaging and promotional materials

Performance Tracking & Optimisation

• Monitor campaign performance and engagement metrics to provide actionable insights
• Optimise campaign performance based on data insights and stakeholder feedback
• Manage campaign budgets efficiently to meet targets

Other Related Duties

• Undertake any other projects/assignments as assigned

Job Requirements

• Bachelor degree in marketing, business administration or related discipline
• Minimum 8 to 10 years of marketing experience with at least 2 to 3 years in a supervisory role, in email marketing or members engagement, preferably in healthcare or public sector.
• Proven experience in developing and executing data-driven email campaigns
• Strong understanding of CRM and email platforms is a must
• Operationally strong and process-driven with a focus on execution
• Familiarity with best practices in consent and data management
• Excellent stakeholder management skills with the ability to drive cross-team collaborations
• Experience in healthcare communications would be advantageous
• Able to work effectively under tight timelines

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you'll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You'll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
• Working Hours: Monday - Friday (9:00am - 6:00pm)
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

• Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
• Schedule and publish daily/weekly posts according to the content calendar.
• Write engaging captions and adapt tone of voice to platform and audience.
• Monitor DMs, comments, and community interactions, ensuring timely responses.
• Track sentiment, engagement levels, and feedback to improve community health.
• Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
• Work closely with marketing, design, and content teams for campaign alignment.

Requirements

• Diploma in Marketing, Communications, or related field.
• 1–3 years' experience in social media or community management.
• Excellent writing and communication skills in English (knowledge of Mandarin/Malay/Tamil an advantage).
• Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
• Organised, detail-oriented, and passionate about engaging online audiences.

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you'll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You'll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
• Working Hours: Monday - Friday (9:00am - 6:00pm)
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

• Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
• Schedule and publish daily/weekly posts according to the content calendar.
• Write engaging captions and adapt tone of voice to platform and audience.
• Monitor DMs, comments, and community interactions, ensuring timely responses.
• Track sentiment, engagement levels, and feedback to improve community health.
• Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
• Work closely with marketing, design, and content teams for campaign alignment.

Requirements

• Diploma in Marketing, Communications, or related field.
• 1–3 years' experience in social media or community management.
• Excellent writing and communication skills in English (knowledge of Mandarin/Malay/Tamil an advantage).
• Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
• Organised, detail-oriented, and passionate about engaging online audiences.

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you'll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You'll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
• Working Hours: Monday - Friday (9:00am - 6:00pm)
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

• Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
• Schedule and publish daily/weekly posts according to the content calendar.
• Write engaging captions and adapt tone of voice to platform and audience.
• Monitor DMs, comments, and community interactions, ensuring timely responses.
• Track sentiment, engagement levels, and feedback to improve community health.
• Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
• Work closely with marketing, design, and content teams for campaign alignment.

Requirements

• Diploma in Marketing, Communications, or related field.
• 1–3 years' experience in social media or community management.
• Excellent writing and communication skills will be an added advantage.
• Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
• Organised, detail-oriented, and passionate about engaging online audiences.

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you'll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You'll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
• Working Hours: Monday - Friday (9:00am - 6:00pm)
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

• Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
• Schedule and publish daily/weekly posts according to the content calendar.
• Write engaging captions and adapt tone of voice to platform and audience.
• Monitor DMs, comments, and community interactions, ensuring timely responses.
• Track sentiment, engagement levels, and feedback to improve community health.
• Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
• Work closely with marketing, design, and content teams for campaign alignment.

Requirements

• Diploma in Marketing, Communications, or related field.
• 1–3 years' experience in social media or community management.
• Excellent writing and communication skills will be an added advantage.
• Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
• Organised, detail-oriented, and passionate about engaging online audiences.

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you’ll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You’ll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.
Benefits & Location:
Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
Working Hours: Monday - Friday (9:00am - 6:00pm)
Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)
Responsibilities
Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
Schedule and publish daily/weekly posts according to the content calendar.
Write engaging captions and adapt tone of voice to platform and audience.
Monitor DMs, comments, and community interactions, ensuring timely responses.
Track sentiment, engagement levels, and feedback to improve community health.
Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
Work closely with marketing, design, and content teams for campaign alignment.
Requirements
Diploma in Marketing, Communications, or related field.
1–3 years’ experience in social media or community management.
Excellent writing and communication skills will be an added advantage.
Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
Organised, detail-oriented, and passionate about engaging online audiences.
#J-18808-Ljbffr

At FirstCom Academy, we are passionate about empowering individuals with future-ready skills to succeed in the digital world. In this role, you’ll be the voice of our brand — engaging with our online community, sparking meaningful conversations, and building strong connections with learners and professionals across platforms. You’ll play a key role in enhancing our digital presence, driving engagement through authentic interactions, and ensuring our audiences feel heard, valued, and inspired to take action. If you thrive in creating connections, love social media, and want to make an impact in a vibrant, fast-growing organisation, this is the role for you.

Benefits & Location:

• Working Location: 158 Kallang Way, #03-05 Performance Building, Singapore
• Working Hours: Monday - Friday (9:00am - 6:00pm)
• Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Responsibilities

• Manage social media communities across Facebook, Instagram, TikTok, LinkedIn, and other platforms.
• Schedule and publish daily/weekly posts according to the content calendar.
• Write engaging captions and adapt tone of voice to platform and audience.
• Monitor DMs, comments, and community interactions, ensuring timely responses.
• Track sentiment, engagement levels, and feedback to improve community health.
• Prepare weekly/monthly reports on follower growth, engagement rate, and reach.
• Work closely with marketing, design, and content teams for campaign alignment.

Requirements

• Diploma in Marketing, Communications, or related field.
• 1–3 years’ experience in social media or community management.
• Excellent writing and communication skills will be an added advantage.
• Familiar with scheduling tools (Meta Business Suite, Hootsuite, Buffer).
• Organised, detail-oriented, and passionate about engaging online audiences.

Job Responsibilities

Resident Engagement via Email Campaigns

• Lead the planning, development and execution of targeted email campaigns to drive resident engagement and promote community health programmes
• Manage end-to-end campaign process, including audience segmentation, approvals, testing, deployment and post-campaign performance analysis
• Develop high-quality content adhering to brand guidelines and campaign objectives
• Own and maintain an email marketing calendar, ensuring alignment with regional health initiatives and goals
• Collaborate across functions to ensure seamless execution, in accordance to best practices and organisational protocols

Marketing & Publicity of Community Health Programmes

• Develop publicity strategies and implement data-driven marketing campaigns to drive awareness and sign-ups to regional health initiatives and programmes
• Support cross-functional teams to develop effective marketing campaigns and ensure timely rollout and alignment with overall objectives
• Oversee development of marketing assets, messaging and promotional materials

Performance Tracking & Optimisation

• Monitor campaign performance and engagement metrics to provide actionable insights
• Optimise campaign performance based on data insights and stakeholder feedback
• Manage campaign budgets efficiently to meet targets

Other Related Duties

Undertake any other projects/assignments as assigned

Job Requirements

• Bachelor degree in marketing, business administration or related discipline
• Minimum 8 to 10 years of marketing experience with at least 2 to 3 years in a supervisory role, in email marketing or members engagement, preferably in healthcare or public sector.
• Proven experience in developing and executing data-driven email campaigns
• Strong understanding of CRM and email platforms is a must
• Operationally strong and process-driven with a focus on execution
• Familiarity with best practices in consent and data management
• Excellent stakeholder management skills with the ability to drive cross-team collaborations
• Experience in healthcare communications would be advantageous
• Able to work effectively under tight timelines

(What the role is)

Support the Constituency Director and Deputy Constituency Director (Communications and Development) in driving both external and internal communications in the Constituency Office (CO). Be responsible for producing content for different audiences and communications channels, including social media and mainstream media. Work in tandem with the PA HQ Communications Group to amplify PA and Whole of Government (WOG) messages through the CO's communications networks.

Serves as an administrator and facilitator in the formation, development and consolidation of GROs at the constituency level, thereby promoting social cohesion, racial harmony and community bonding.

(What you will be working on)

Following are the key specialized/functional duties and responsibilities required to be performed by the incumbent to meet the primary objective of the job.

Communications Workplan

Assist the Constituency Director to develop the CO's annual communications plan, aligned with PA's overall communications objectives and direction.

Work with PA HQ Communications Group to identify stories for publicity through various channels.

Curate and maintain an archive of community stories and photographs that depict the work of the CO.

Guide the CO's team to adopt PA's communications guidelines and share best practices and communications initiatives.

Submit monthly performance reports about the CO's communications efforts and outcomes.

Where necessary, work with Communications Officers and PA Communications Group on crisis communications management.

Social Media

Grow the CO's social presence. This involves managing the CO's digital assets (social media and websites), including developing a monthly content calendar and producing relevant content such as social media posts, videos, and infographics; monitoring and responding to online conversations.

Work with PAHQ and volunteers to develop and amplify content and disseminate communications materials.

Mainstream Media

Monitor media reports and online conversations for opportunities and issues related to PA's mission and programmes and prepare relevant reports.

Draft public statements in response to queries from media. Facilitate our media partners for events open to media.

Marketing Communication

Oversee CO colleagues in the development of marketing communication materials (banners, posters, digital display panels) to ensure brand alignment as well as appropriateness of content and translation.

Oversee the proper usage of PA and Grassroots Organisations (GRO) logos.

(What we are looking for)

Key duties and responsibilities that need to be performed to meet the primary objective of the job. This will include the important result areas (what) along with the rationale (why).

A. Community Building and Strengthening People-Government-People

PEOPLE'S ASSOCIATION

JOB DESCRIPTION

3

Understand the demographic profile of specific groups (e.g. women, youths, minorities, seniors, young families) in the local community.

Develop programmes to engage the groups to be in tune with their sentiments and issues of concerns.

Facilitate the formation of interest groups and local communication channels/networks to build/sustain relationships and increase community connectedness.

Work with different partners (e.g. VWOs, educational institutions) to identify and grow local demographic-based networks in the community

Communicate government policies, facilitates discussion, gather feedback and channel feedback to appropriate government agencies to develop and strengthen the GROs as an effective communication channel between the government and the people.

B. Administration and Facilitation

Formulate, implement and review plans for the development of GROs and the community.

Provide guidance to the GROs to facilitate effective implementation of their programmes/activities/events.

Plan and co-ordinate the recruitment, appointment and reappointment of volunteers and members of the GROs to ensure sufficient minority and GRC residential representation.

Mobilise residents to participate in national campaigns and local/GRC projects, including those organised by PA, CDC and GROs.

Ensure proper accounting/procurement, fund utilisation and cash management of the GROs to comply with PA financial rules.

C. Functional Roles

Perform additional functional duties in the areas of CC operations, capability or engagement as directed by supervisors.