2,540 Customer Relationship jobs in Singapore
Customer Relationship Ambassador
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The ideal candidate for this role will be responsible for acting as a representative of the company's customers, serving as the primary point of contact for all customer-related matters. This includes managing a portfolio of accounts and utilizing account management processes to identify key customers and develop specific action plans to grow these accounts.
Key responsibilities include identifying potential options that would meet customer needs and working closely with the Technical Support Team to make these options available to customers. The successful candidate will also identify opportunities for growth with existing and new customers, providing regular updates on service valued-added offerings and ensuring high levels of customer satisfaction through continuous support and assistance.
Additionally, the individual in this role will resolve customer complaints by investigating problems with internal stakeholders, developing and evaluating solutions, and making recommendations to customers. Regular Service Reviews will be organized with customers and Ops team members to discuss hot jobs and critical issues.
The selected candidate will understand customers'/vertical market needs and determine pricing and selling strategies accordingly. They will also prepare and review contract terms and conditions, present proposals to customers, and provide marketplace feedback including competitive information, customer expectations, and industry trends.
Required Skills and Qualifications
To be considered for this role, candidates should possess a Bachelor's degree in engineering and at least two years' relevant sales experience. Knowledge of HVAC systems, Chiller Plant, Airside, Energy Services, and Building Services is an added advantage.
Candidates must have excellent analytical and problem-solving skills, being able to read, analyze, and interpret engineering documents effectively. Additionally, they should be able to respond sensitively to customer inquiries or complaints and comprehend instructions, correspondence, and memos accurately.
Key qualifications include the ability to define problems, collect data, establish facts, and draw valid conclusions. A driven attitude towards delighting customers with options/offerings that meet their needs is essential. Furthermore, candidates should be willing to learn new options/offerings and upgrade their skillset to better serve customers.
Benefits
This role offers numerous benefits for the successful candidate, including the opportunity to build and maintain strong, long-lasting customer relationships, drive customer growth and loyalty, and contribute to the company's success.
Others
As part of this role, candidates can expect to work in a dynamic environment where continuous learning and professional development are encouraged. We offer opportunities for growth, training, and networking within the company and across industries.
Customer Relationship Specialist
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**Job Description:**
As a key member of our team, you will be responsible for building and maintaining strong relationships with existing customers through regular visits and effective communication. You will also be expected to stay informed about customer feedback and respond promptly to resolve any issues that may arise.
- Maintain good relationship with existing customers by conducting routine customer visits.
- Stay informed about all customer feedback and promptly respond to resolve issues.
- Visit customers during festive occasions or promotional periods.
- Collaborate with other service departments to assist in coordinating solutions for customer problems.
- Communicate and follow up with customers directly.
- Identify new opportunities, develop new businesses, and maintain existing customers.
- Negotiate and close deals with potential clients.
- Provide weekly sales reports to track progress.
- Perform ad hoc tasks as assigned.
**Required Skills and Qualifications:
- Entry-level candidates are welcomed and training will be provided.
- Class 3 license with car is required.
- Candidates with sales-driven or customer service experience are encouraged to apply.
**Benefits:**
- 5 Days, Office hours.
- B2B Sales & Marketing.
- MNC Company with better career growth.
- West.
Staffking Pte Ltd | Ng Jia Yee (Jacine)
We regret that only shortlisted candidates will be notified.
Customer Relationship Executive
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- Work closely with the Business Development Manager to deliver excellent service to our clients.
- Build and maintain strong relationships with existing clients particularly new clients, to enhance customer satisfaction and strengthen the company's reputation.
- Collaborate with the marketing team to contribute ideas and support new marketing initiatives to grow the business.
- Handle day-to-day customer support activities and respond promptly to customer inquiries, especially during the onboarding process.
- Provide ongoing support and coordination with the operations team to ensure a smooth customer experience.
- Perform any other duties as assigned by the management team from time to time.
- Minimum a Diploma in Business, Finance, Accounting, or a related field.
- Proficient in accurate numerical calculations and basic mathematical skills.
- Bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking associates
- 2 to 3 years of relevant experience in a similar role. Experience in the financial services or related industries will be an advantage.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and effectively present company products.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Proactive and able to be independent to perform jobs with minimum supervision.
Customer Relationship Manager
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• Supervise daily operations and promote a collaborative, high-performance culture across multiple locations.
• Train and manage staff in customer service and ground operations.
• Develop and execute business plans covering sales targets, revenue growth, and expense control.
• Collaborate with the marketing team to design strategic customer loyalty programs.
• Handle customer inquiries, complaints, registration, and withdrawal processes.
• Partner with internal departments to continuously enhance customer satisfaction.
• Maintain and update the staff training manual to ensure consistency and quality.
• Set clear departmental goals aligned with overall company objectives.
• Work with management to plan and implement strategic growth initiatives.
• Coordinate with the curriculum and teaching teams on the class schedules.
• Analysis the performance of operations to implement improvement plans.
• Communicate and present effectively in both English and Chinese.
Job Requirements
• Excellent interpersonal and communication skills.
• Strong leadership abilities and a collaborative mindset.
• Proven conflict resolution skills.
• Ability to build and maintain long-term client relationships.
• Proficient in both English and Chinese Languages
• Able to work 5 days a week, including weekends and weekday evenings , in accordance with the centre's operating hours.
Experience and Education
• Minimum bachelor's degree in business administration, marketing or management.
• Minimum 5 years of customer service, sales, or a related position.
Customer Relationship Manager
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This role involves managing regular customer relationships, coordinating deliveries and handling customer inquiries. The ideal candidate will have excellent communication skills and be detail-oriented.
Key Responsibilities:- Managing customer accounts and coordinating with external departments for deliveries.
- Handling customer inquiries and processing sales, purchase, and delivery orders.
The successful candidate will possess excellent communication skills and be task-driven, ensuring timely completion of tasks.
Required Skills:- Excellent communication skills.
- Detail-oriented and task-driven.
- Opportunity to develop strong customer relationships.
- Chance to work in a dynamic environment.
Customer Relationship Specialist
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This role presents an exceptional opportunity for a skilled professional to deliver outstanding customer service and support. The ideal candidate will thrive in a dynamic environment, fostering strong relationships with clients and driving administrative tasks forward.
Key Responsibilities:- Execute daily jobs received from customers
- Report directly to the Administrative Manager
- Develop and maintain robust client relationships
- Perform administrative duties efficiently
- Excellent interpersonal and communication skills
- Proficiency in computer software
- Open to new opportunities
As a valued member of our team, you can expect to grow professionally and personally in a supportive and collaborative environment.
Customer Relationship Manager
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We are seeking a highly skilled Telemarketer to manage customer accounts with ongoing support and engagement.
The ideal candidate will possess strong communication and interpersonal skills, as well as the ability to work effectively in a team environment.
Key Responsibilities:
- Manage customer relationships to foster loyalty and retention.
- Prepare quotations, proposals, and other customer-facing documents.
- Collaborate with internal teams to provide timely and accurate support.
Requirements:
- Diploma in any discipline.
- Service-oriented with strong initiative and excellent communication skills.
- Reliable, detail-oriented, and organized with a focus on meeting team targets.
This is a 1-year contract position that offers an opportunity for professional growth and development.
Key Performance Indicators (KPIs):
- Meet or exceed monthly sales targets.
- Maintain high levels of customer satisfaction through effective account management.
- Develop and maintain strong relationships with clients to foster loyalty and retention.
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Customer Relationship Specialist
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Key Responsibilities:
- Making and receiving customer inquiries in a timely and professional manner.
- Handling customer complaints effectively in accordance with company policies and procedures.
- Responding to customer queries via various communication channels, providing accurate solutions to customers' needs.
- Preparing sales proposals for existing and new customers, highlighting the benefits of our services.
- Processing orders accurately and ensuring timely fulfillment.
- Analyzing data to inform business decisions and identify trends.
Requirements:
- Minimum 2 years of experience in sales or customer service.
- Relevant qualifications, such as O/A level or equivalent.
- Excellent English skills, proficiency in MS Office Suite (Excel, Word, PowerPoint).
Essential Skills:
- Strong interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
Personal Qualities:
- Highly organized and detail-oriented individual.
- Able to work under pressure, meeting deadlines and delivering results.
- Strong team player, able to collaborate with colleagues.
What We Offer:
- Competitive remuneration package.
- Ongoing training and development opportunities.
- Friendly and dynamic work environment.
Location: Singapore
Customer Relationship Executive
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Work closely with the Business Development Manager to deliver excellent service to our clients.
- Build and maintain strong relationships with existing clients particularly new clients, to enhance customer satisfaction and strengthen the company's reputation.
- Collaborate with the marketing team to contribute ideas and support new marketing initiatives to grow the business.
- Handle day-to-day customer support activities and respond promptly to customer inquiries, especially during the onboarding process.
- Provide ongoing support and coordination with the operations team to ensure a smooth customer experience.
- Perform any other duties as assigned by the management team from time to time.
Job Requirements:
- Minimum a Diploma in Business, Finance, Accounting, or a related field.
- Proficient in accurate numerical calculations and basic mathematical skills.
- Bilingual proficiency in English and Mandarin to liaise with Mandarin-speaking associates
- 2 to 3 years of relevant experience in a similar role. Experience in the financial services or related industries will be an advantage.
- Strong communication and interpersonal skills, with the ability to build rapport with clients and effectively present company products.
- Self-motivated, proactive, and able to work independently with minimal supervision.
- Proactive and able to be independent to perform jobs with minimum supervision.
CRM
Customer Relationship
Business Continuity
Customer Support
Marketing
Accounting
Customer Satisfaction
Financial Services
Able To Work Independently
Customer Service Experience
Customer Relationship Manager
Posted today
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Job Description
This role requires a hardworking and personable individual to work from home most of the time, independently.
You will establish rapport with customers, identify solutions to their needs, and present various scenarios while troubleshooting.
Strong communication, problem-solving, and administrative skills are essential.
Key Responsibilities: