4,303 Relationship Building jobs in Singapore

Sales Engineer | Up to $3.5k | 5 Days | Jurong West

We are seeking a skilled Sales Engineer to join our team.

About the role

SimplyGo Pte Ltd is looking for a customer-focused and service-oriented Customer Relations Officer to join our call centre team. In this full-time role, you will be the first point of contact for our commuters, handling a variety of queries via inbound calls, emails, and follow-up communications. Your ability to deliver timely and effective support will help shape a positive commuter experience across Singapore’s public transport network. The role is based in our main office at Tanjong Pagar.

What you'll be doing

• Attend to customer enquiries primarily via incoming calls on the hotline, as well as through other channels such as email.

• Understand and assess customer needs to provide accurate, timely, and satisfactory responses.

• Handle a wide range of call types, including:

  • Concession card-related matters (e.g. card loss, replacement, application/extension issues)

  • Claims filing (e.g. over-deductions, failure to exit, duplicate charges)

  • Point-to-point travel enquiries

  • SimplyGo system issues (e.g. fare mismatches, technical problems)

• Perform outbound calls to customers who request callbacks.

• Ensure accurate logging of all interactions in the call centre system.

• Consistently meet or exceed Key Performance Indicators (KPIs), including call volume targets (e.g. 50 inbound calls/day), average handling time, and quality assurance standards.

• Maintain a positive, patient, and professional approach in all customer interactions.

• Be willing to work on weekends and perform overtime when required.

• Support other ad hoc duties assigned by Team Leaders or Supervisors.

What we're looking for

• Prior experience in a call centre environment is highly preferred; candidates with general customer service experience are welcome.

• Strong interpersonal and communication skills with a customer-first mindset.

• Self-motivated and capable of working independently with minimal supervision.

• A proactive team player who is adaptable and able to thrive in a dynamic, fast-paced environment.

• Strong attention to detail and ability to follow processes accurately.

• Comfortable handling high call volumes and multitasking effectively.

What we offer

At SimplyGo, we value our employees and strive to create a supportive and inclusive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. You'll also enjoy a range of wellbeing initiatives, including flexible work arrangements and health programs.

About us

A wholly owned subsidiary of the Land Transport Authority (LTA), SimplyGo provides transit ticketing and travel card-related services.

A key player in the Singapore public transport ecosystem, we act as an intermediary between commuters and stakeholders such as regulators, public transport operators and card issuers.

Our innovative initiatives simplify journeys while creating value for commuters. Through the SimplyGo app, we ensure seamless customer journeys via trusted payment solutions and ticketing services.

If you're excited about this opportunity in making a positive impact on the communities we serve and want to be a part of our growing team, apply now .

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Be part of our diverse and inclusive team.

Job Summary

Responsible for assisting casino guests during their visit to Marina Bay Sands (MBS).

Job Responsibilities

• Provide excellent and delightful service to casino guests and assist them with their needs and requests.
• Assist guests with their trip arrangements and ensure prompt and close follow-up (e.g. hotel arrangements, transportation arrangements, dining arrangements, etc.).
• Conduct guided MBS Casino familiarization tours for guests.
• Introduce programs (with the relevant terms and conditions) to potential Paiza players.
• Proactively identify potential gaming patrons and work with Market Development Sales Team on host management.
• Provide personalized service and establish close rapport with assigned patrons.
• Engage guests through telemarketing calls and invite them for repeat visits and/or events and promotions.
• Collaborate with stakeholders (such as Sales, Transportation, Hotel Operations, Cage, Table Games, etc.) on guests’ feedback and with objective to enhance the service standards for guests.
• Assist with execution of Special Events and Promotions.
• Ensure compliance with the organization’s guidelines and regulations when carrying out work duties.
• Perform all other ad hoc duties as and when required.
  
  

• Diploma in hospitality or related field preferred
  
  

• Prior experience in Sales or Customer Service role preferred.
• Fresh Graduate / Candidates with no relevant work experience are welcome to apply.
  
  

• Customer-focused, excellent team player and possess good problem-solving skills.
• Willing to work various shifts, including mornings, afternoons, and overnight, as well as on public holidays.
• Must be fluent in Mandarin and English as the successful candidate will be required to liaise with Mandarin and English speaking guests. Other Asian dialects or languages will be viewed favorabl
• Competent in Outlook and Microsoft Office program (Word, Excel, PowerPoint)
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Hospitality

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Jurong West, West Region, Singapore 21 hours ago

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Customer Relations Specialist

Apply locations: Singapore (Frontech Centre) | Time type: Full time | Posted on: Posted Today | Job requisition id: REQ27962

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, environmental monitoring, electronics design, oceanographic research, oil and gas exploration, medical imaging, and pharmaceuticals.

We are looking for individuals who thrive on making an impact and want to be part of a winning team.

ChartWorld seeks an experienced Customer Relations Specialist to join our talented team. This is a fast-paced, exciting role with many opportunities.

• Serve as the first point of contact for all questions and issues from ChartWorld’s existing customers.
• Create accounts for new vessels and manage related administration and registration.
• Organize initial shipment of products and licenses to vessels.
• Handle certificate and license issues and organize timely updates.
• Inform customers about chart updates and coordinate delivery of updates.
• Log all customer inquiries and changes in the CRM system.
• Manage installation requests, including pre-installation checklists and related administration.
• Compile and send newsletters to vessels.
• Regularly analyze customer chart inventory and advise on updates or changes.
• Ensure customers have the correct software versions for their charts.
• Maintain accurate data in the ChartWorld Update Delivery System (CUDS).

• University degree in business administration, logistics, or operations.
• Previous experience in a customer relations role.
• Experience in shipping, maritime, or navigation sectors is preferred.
• Fluent in English.

• Competitive salary and benefits.
• Personal training budget.
• International projects.
• Flexible working arrangements.

This position requires access to export-controlled information or items (regulated technology or data per ITAR/EAR US regulations). Applicants must be eligible for and able to obtain the necessary export control license from the U.S. Departments of State or Commerce.

Teledyne and its employees are committed to conducting business ethically. We require compliance with all applicable laws, regulations, and rules. Our reputation for honesty, integrity, and innovation is paramount.

You may not realize it, but Teledyne enables many everyday products and services..

We provide enabling technologies to sense, transmit, and analyze information for markets including aerospace, defense, factory automation, environmental monitoring, electronics, oceanography, energy, medical imaging, and pharmaceuticals.

• Shall be competent and possesses the skill, knowledge and ability to manage public relation issues and general project queries with the residents effectively.
• To show and explain and demonstrate to resident’s the Home Improvement Programme (HIP) with Enhancement for Active Seniors (EASE) retrofit provisions.
• To deal with requests and handling complaints of the residents with tact and patience.
• To arrange for works to be carried out within the flats timely.
• Ensuring good rapport and maintain positive relations with the residents
• To attend and provide administrative assistance and logistic support in the construction working committee meetings, as and when directed by the SO Rep.
• Plan and promote public relation programs for Home Improvement Program (HIP) such as preparing circulars, letters and notices.
• Familiarize with HDB HICS system and Novade app.
• Provide administrative support assistance and other ad-hoc if required.
• Good interpersonal skills, communication skills, good team player, keen learner and able to work independently with minimum supervision.

The role: The Customer Relations Executive will be supervising the team of Customer Relations Officers and performs customer service duties upholding our hospital’s standards.
Job Responsibilities:

• Supporting the managers in leading and overseeing the Front Office team

• Handle escalated complaints and provides advise and service recovery

• Handle administrative duties such as contract renewals and rosters for team

• Meet and Assist VIP patients

• Perform ward visitation and maintain records

• Conduct Hospital and maternity tours

• Prepare/conduct roll calls or meetings

• Perform any other duties as assigned by the HOD

Job Requirements:

• Diploma or equivalent in any discipline

• Preferably with at least 3 years of leadership experience in service industry

• Bilingual - added advantage

• Pleasant personality with a passion for service excellence

• Good telephone etiquette and customer service skills

• Friendly personality and good listening skills

Working Hours:

• 8 am to 6 pm

• 5-day work week, maximum 42 hours

• One Saturday a month to support weekends and Public Holidays when necessary

The CRM Executive position requires a minimum of 3 years of experience in the Telecom, BPO, Hospitality, or Staffing industry. As a female candidate based in Noida, you will be responsible for supporting the execution of the CRM strategy across various communication channels such as email, direct mail, and in-order documentation. Your role will involve handling and following up on leads generated through the company website, coordinating meetings between clients and the Director, and providing actionable insights to the business through data presentation and customer trend analysis.Working closely with the Director, you will play a pivotal role in managing client relationships, supporting retention strategies, and overseeing day-to-day CRM operations. Your responsibilities will include assisting in the development of retention strategies, engaging with top clients to enhance retention and increase client value, and offering general administrative and operational support to the Director and the CRM team. You will be expected to communicate recommendations clearly and accurately to stakeholders, remain flexible and responsive to last-minute requests, and adapt to evolving business needs.The ideal candidate should demonstrate strong communication and interpersonal skills, possess an active and confident personality with excellent follow-up abilities, and be proficient in using MS Office Suite (Word, Excel, PowerPoint). Additionally, you should be able to manage multiple priorities effectively while maintaining professionalism under pressure.This is a full-time position with a day shift schedule from Monday to Friday, based in Noida. If you meet the requirements and are interested in this opportunity, please contact the employer at +91 hidden_mobile for further discussion.,

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Customer Support Executive, UK Process in Bangalore

Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.

Here's What You'll Do Day to Day:

• Attend to customer enquiries on courses, course contents, and types of funding.
• Filter sales enquires to relevant respective programme advisors to secure leads.
• Ensuring customer satisfaction from point-of-sale conversion to student competency/the end of qualification/module.
• Create relationships with corporate entities to ensure the satisfaction of their student representatives
• Assist and make necessary arrangements for student requests. (e.g. change of intakes, reassessments, withdrawals)
• Handle customer complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution.
• Develop, test, and implement ways to improve or digitalize student onboarding.
• Innovate and implement new ways to ensure customer satisfaction.

Here's What We Are Looking For:

• Strong communication and active listening skills.
• Familiar with technology systems and practices.
• High level of responsibility and ability to work within tight timelines.

Here’s What Is Minimally Required:

• Higher Nitec or equivalent and above.
• Experience in customer service will be an added advantage.
• Able to work on the weekends or on Public Holidays.
• Proficient in Microsoft Excel.
• Proficient in Chinese/Mandarin will be an added advantage.

1 day ago Be among the first 25 applicants

Are you a go-getter with a passion for sales and results? Do you love building relationships and helping clients achieve their goals ? If so, we want to hear from you!

We are looking for a highly motivated and experienced Client Management Executive (CME) to join us on our mission to save lives through education . The CME will be responsible for overseeing the efficient operation of courses and maintaining strong client relationships.

In This Role, You Will Be Responsible For

• Handling sales inquiries and course-related questions from clients.
• Cultivating and maintaining strong client relationships, both with corporate and individual clients.
• Meeting client response and follow-up targets to ensure a high level of customer satisfaction.
• Facilitating and scheduling course registrations, ensuring smooth enrolment processes.
• Providing funding advice to clients and assisting in the submission of funding applications where applicable.
• Coordinating the allocation of trainers for courses, ensuring effective utilization of resources.
• Preparing and sending invoices to clients for course fees.
• Ensuring that clients receive course certificates in a timely manner.
• Take part in any relevant corrective and preventive action.
• Any other work improvement tasks.
• Able to meet assigned Key Performance Indicators.
• Perform other ad hoc tasks assigned
• 1-year contract, subject to extension based on performance
  
  

• A competitive salary and benefits package.
• The opportunity to work with a team of talented and passionate professionals.
• A chance to make a real difference in the lives of our clients.
• The opportunity to grow and develop your skills.
  
  

• Excellent client relationship management skills.
• Proven experience in dealing with both corporate and individual clients.
• Effective time management and organizational skills to handle multiple tasks efficiently.
• Strong communication skills, both written and verbal, with the ability to engage effectively at all levels.
• Familiarity with SSG training fund schemes is a plus.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Professional Training and Coaching

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Johor Baharu, Johore, Malaysia 1 month ago

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