312 Relations Manager jobs in Singapore

· Oversee Corporate Relations programs and initiatives.

· Manage department's budget and lead a team of Executives and Officers in achieving KPIs.

· Plan and implement membership retention programs which include communication materials, membership collaterals and EDMs.

· Formulate membership acquisition programs, including promotion, branding and recruitment campaigns.

· Plan and organize corporate events and engagement, and sponsorship for events / talks.

· Analyze membership sales reports, measuring and reporting the feasibility of activities related to corporate membership.

· Review relevant operating systems and recommend process and system improvements.

· Create and implement corporate membership strategy, policies and procedures.

· Create impactful internal and external communications influencing and inspiring others to act and ensuring broad-based support for corporate membership strategy.

· Represent the institute in public forums to improve stakeholder relations and corporate reputation.

· Work with, communicates, influences and builds consensus among other senior leadership across the company to advance corporate membership policies and programs.

· Update governing board committee or senior steering committee on advancement of corporate membership goals.

· Build strong, trusting relationships with key external stakeholders such as community groups, NGOs, policy-makers, media, etc.

· Manage tension inherent in an iterative process of integrating corporate relations practice into existing operating model.

· Experience in strategic planning, budget management, and team leadership.

· Strong knowledge of Singapore's education regulatory environment and compliance requirements.

· Ability to manage multiple departments and coordinate cross-functional teams effectively.

· Excellent communication, interpersonal, and stakeholder management skills.

· Proficient in data analysis and reporting to drive informed decision-making.

· Experience in planning and executing corporate events, membership programs, and marketing campaigns.

· Highly organized, detail-oriented, and able to manage competing priorities within deadlines.

· Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and relevant management information systems.

· Ability to develop and maintain positive relationships with employees, boards, officials, directors, and other stakeholders.

· Bachelor's degree in a related field, Masters preferred.

· At least 5 years of relevant experience or equivalent combination of education, training and/or experience.

Job Responsibilities

• Welcome and assist walk-in guests, ensuring a warm and positive first impression.
• Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.
• Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.
• Provide information and support to guests, resolving complaints and special requests with professionalism and tact.
• Build strong relationships with guests, ensuring a memorable experience with every interaction.
• Collaborate closely with culinary and service teams to ensure smooth operations and seamless service delivery.
• Communicate clearly and promptly, ensuring all guest interactions are professional and concise.
• Assist with ad hoc duties, including supporting F&B service operations when needed.

Job Requirements

• 3-5 years of relevant experience in call center/guest relations/hospitality industry.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Customer service oriented, results-driven, and a strong team player.
• Excellent communication and interpersonal skills.
• Able to thrive in a fast-paced environment.
• Able to work weekends and public holidays as per shift schedule.

Job Responsibilities

• Welcome and assist walk-in guests, ensuring a warm and positive first impression.
• Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.
• Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.
• Provide information and support to guests, resolving complaints and special requests with professionalism and tact.
• Build strong relationships with guests, ensuring a memorable experience with every interaction.
• Collaborate closely with culinary and service teams to ensure smooth operations and seamless service delivery.
• Communicate clearly and promptly, ensuring all guest interactions are professional and concise.
• Assist with ad hoc duties, including supporting F&B service operations when needed.

Job Requirements

• 3-5 years of relevant experience in call center/guest relations/hospitality industry.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Customer service oriented, results-driven, and a strong team player.
• Excellent communication and interpersonal skills.
• Able to thrive in a fast-paced environment.
• Able to work weekends and public holidays as per shift schedule.

Job Type: Full-time

Pay: $2, $3,900.00 per month

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Vision insurance

Work Location: In person

Job Responsibilities

• Welcome and assist walk-in guests, ensuring a warm and positive first impression.
• Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.
• Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.
• Provide information and support to guests, resolving complaints and special requests with professionalism and tact.
• Build strong relationships with guests, ensuring a memorable experience with every interaction.
• Collaborate closely with culinary and service teams to ensure smooth operations and seamless service delivery.
• Communicate clearly and promptly, ensuring all guest interactions are professional and concise.
• Assist with ad hoc duties, including supporting F&B service operations when needed.

Job Requirements

• 3-5 years of relevant experience in call center/guest relations/hospitality industry.
• Proficient in Microsoft Office, especially Excel and PowerPoint.
• Customer service oriented, results-driven, and a strong team player.
• Excellent communication and interpersonal skills.
• Able to thrive in a fast-paced environment.
• Able to work weekends and public holidays as per shift schedule.

Company Overview

SINGRASS is a Singapore-headquartered eco-tech company pioneering Indoor Smart Eco Systems (ISES) that integrate hydroponic leafy vegetables, smart sensing, and aesthetic design to purify indoor air and enhance well-being. Our solutions contribute to the Singapore Green Plan 2030 and the "30 by 30" food security vision, offering innovative ESG-aligned systems for schools, offices, hotels, and urbanliving environments.

Key Responsibilities

As a Customer Relationship Manager at SINGRASS, you will take on a hybrid role that blends corporate sales, account management, and ESG consulting. The remuneration package is basic pay plus commission.

1. Sales & Business Development

2. Identify and acquire new B2B customers across sectors such as education, hospitality, corporate offices, and public institutions.

3. Present SINGRASS's ISES as an ESG-aligned indoor air quality and sustainability solution, tailored to each client's needs.

4. Lead the end-to-end sales process including proposal, pricing, and contract closure.

5. Customer Engagement & Account Management

6. Build and maintain long-term partnerships with key clients through regular communication, reviews, and service optimization.

7. Act as the main liaison between clients and internal departments (R&D, Installation, Maintenance).

8. Upsell and cross-sell system upgrades, maintenance plans, and new solutions.

9. Project & Service Coordination

10. Conduct on-site indoor air quality (IAQ) assessments using our proprietary tools.

11. Manage project timelines, installations, and deployment of ISES systems in coordination with the operations team.

12. Ensure service delivery quality and resolve post-sales inquiries effectively.

13. Market Outreach & ESG Advocacy

14. Represent SINGRASS at sustainability exhibitions, trade shows, and industry forums.

15. Engage with government bodies, schools, and NGOs to promote indoor ecological systems and drive ESG compliance.
16. Contribute to ecosystem education and awareness through campaigns, seminars, and client demonstrations.

Qualifications & Requirements

• Minimum 1 years of experience in corporate sales, or business development, preferably in ESG, sustainability, built environment, or indoor hydroponics solutions.
• Strong communication and presentation skills, with the ability to articulate complex value propositions to diverse stakeholders.
• Self-starter with strong project management skills; able to thrive in a dynamic, cross-functional startup environment.
• Proficient in Microsoft Office and CRM tools; prior experience in Salesforce is a plus.
• Bilingual in English and Mandarin to support multilingual client base across Asia.
• Diploma or Bachelor's Degree in Business, Environmental Science, Sustainability, or related fields.

Why Join SINGRASS?

Be part of a mission-driven team redefining indoor ecological design and health-focused spaces.

Contribute to tangible ESG outcomes across industries.

Work in a flat, entrepreneurial organization with strong regional and global growth plans.

Enjoy uncapped commissions, performance bonuses, and a collaborative team culture

Community Engagement & Stakeholder Collaboration

• Assist in community-building efforts to engage with local community organizations, senior centres, hospitals, and other relevant stakeholders
• Foster partnerships and collaborations that enhance the nursing home's visibility and reputation within the community
• To represent the Nursing Home/Day Centre during external meetings and functions
• Undertake special organization development projects in close alliance with Territorial Headquarters departments and/or external agencies including but not limited to corporate relationships and competency management

Fundraising and Partnership Management

• Develop fundraising strategies and initiatives to support the nursing home's programs and activities
• Cultivate relationships with donors, sponsors, and funding agencies to secure financial support
• Organize fundraising events and campaigns, overseeing all aspects from planning to execution
• Monitor and evaluate fundraising activities to ensure goals are met and funding targets are achieved
• Collaborate with external partners and stakeholders to identify partnership opportunities that align with the nursing home's mission and objectives
• Analyse partnership data and provide regular reports to stakeholders
• Present partnership plans and progress updates to stakeholders
• Negotiate partnership agreements and manage ongoing relationships to maximize benefits for the nursing home

Budget Management

• Develop and manage the community relations budget, ensuring that resources are allocated effectively to support outreach activities, marketing initiatives, and promotional events
• Perform other duties as and when required that are consistent with the position or deemed appropriate by the Executive Director for the effective and efficient operation of the Home
• Support the management of community channels, such as Microsoft Teams and Telegram, including sharing relevant resources (articles, tutorials) and fostering engagement.

Resident Satisfactory Survey

• Collaborate with IT, nursing, and administrative teams to ensure the survey platform meets the needs of the residents and their families
• Ensure that the survey platform complies with privacy regulations and nursing home policies, maintaining confidentiality and security of resident information
• Oversees the monthly report, surveys and resident's feedback

Volunteers Management

• Responsible for the development and implementation of volunteers' programs
• Oversees logistics for volunteer events, projects, and activities

Corporate Communication

• Oversees the reports, write-ups, and photographs for newsletters of The Salvation Army, AIC and C3A
• Coordinate internal communications efforts to ensure that staff members are informed about community events, marketing initiatives, and other relevant activities

Administration

• Ensure that administration duties relevant to the work of the Community Relations departments (e.g. preparation and submission of required reports, updating of policies and work procedures, managing staffing schedules and leave approvals) are performed with quality and in a timely manner.

Qualifications

• Recognised Degree/Master in relevant field
• At least two years of relevant experience in community engagement, program coordination, event planning, or a related role
• Prior experience in Nursing Home or Active Aging or innovation-related projects is a plus
• Highly motivated, self-driven and able to work in a fast-paced and dynamic environment
• Able to work well with various levels of staff

Other Information

Working Hours

Under normal circumstances the hours of duty will be as follows:

8.00am to 5.15pm (Monday - Friday, 45 minutes lunch break inclusive)

or

8.30am to 5.45pm (Monday- Friday, 45 minutes lunch break inclusive)

Working Location

The Salvation Army - Peacehaven Nursing Home

9 Upper Changi Road North Singapore

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

As the Guest Relations Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Handle phone calls and inquiries relating to reservations.
• Greet and coordinate the seating of guests.
• Recognize the regular guests and highlight to the Executive Chef / Restaurant Manager about guest's preferences.
• Ensure guests' requests are not delayed.
• Record and report all guests' complaints to the Executive Chef/Restaurant Manager immediately.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and provide personalize customer service.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
• Work together with the Service Team to serve customers, including but not limited to taking orders, clearing tables, polish wine glasses and others as assigned by the Restaurant Manager.
• Perform miscellaneous job-related duties as assigned.

Guest Relations job duties include:

• Compiling welcome folders that include maps, room service menus and information about amenities
• Confirming travel arrangements and making adjustments for late checkouts and early check-ins as needed
• Reviewing arrival lists to identify VIP guests
• Greeting VIP guests and serving as a point of contact for handling their needs throughout their stays
• Providing information about services, amenities and local attractions
• Recording all customer interactions in a logbook or customer relationship management software program
• Empathizing with upset guests and helping to resolve their issues
• Assisting other staff members with maintaining coffee and breakfast areas in the lobby

Our client, a Market Leader in the Luxury industry seeking for REGIONAL PUBLIC RELATIONS MANAGER

Job Requirements

• Degree in Marketing, Communications, Public Relations, or related field.
• 7+ years' experience in PR/Communications with regional exposure in Southeast Asia and Oceania.
• Having the experience working in HIGH LUXURY PRODUCTS OR LUXURY AUTOMOTIVE advantageous.
• Proven track record in strategic Public Relations planning, budget management, and event execution.
• Strong skills in media relations, press release development, and campaign analysis.
• Experience in crisis communications and stakeholder coordination with HQ and regional teams.
• Excellent communication, organizational, and interpersonal skills; able to manage multiple projects effectively.
• Familiar with Public Relations monitoring tools and social media guidelines; willing to travel regionally when required.
• Must be able to travel for business trips (40%)

Others:

• 5 day work week.
• Located at Raffles Place

Interested applicants can email updated resume to