171 Relation Client jobs in Singapore

The Client Service Support Officer (CSSO) works within a CSO central team under the responsibility of a Client Service Support Manager (CSM). You will be the process and project expert who provide quality solutions and CSO representation that drive success for front office by allowing them to focus on their core business. Depending on the experience of the applicant, the role may eventually evolved into a Client Service Officer (CSO).

KEY RESPONSIBILITIES

• Provide support to Front Office in administrative duties such as account opening documentation preparation, letter preparation/issuance and Account Closure process
• Perform independent callbacks for affirmation of client instructions or as directed by management
• Act as the point of contact for the Front Office – Support operational queries from various stakeholders such as Relationship Managers, Client Service Officers and internal clients from Controls or Operation Departments
• Support/Perform Front Office Control and Risk management duties
• Process and policy reviews
• Identify improvement areas, re-organizing workflows, design and implement business plans to smoothen Front Office processes
• Project management, stakeholder engagement and execution of remediation exercises and process changes implementation
• Conduct presentations to stakeholders for initiatives managed by CSSN
• Support Business Risk Manager in risk management initiatives
• Possibly perform CSO Business Management duties
• Administrative duties as required
• Any other duties that are assigned by Management

KEY REQUIREMENTS

• University degree in any discipline
• Minimum 3 - 5 years of relevant experience in a similar function, Private Banking experience will be an advantage
• Meticulous and accurate in executing work assigned with a strong risk control approach
• Demonstrates accountability and initiative.
• A problem solver who actively seeks solutions to resolve issues with demonstrable analytical skills
• Able to multi-task and work under time sensitive environment
• Excellent organizational skills
• Team player with the capability to work independently
• Excellent inter-personal skills
• Demonstration of appropriate values and behaviors including but not limited to standards on honesty and integrity, due care and diligence, fair dealing (treating customers fairly), management of conflicts of interest, competence and continuous development, adequate risk management, and compliance with applicable laws and regulations.

This role involves delivering exceptional client experiences through various communication channels. Key responsibilities include processing orders, managing stock levels, and ensuring accurate payments are received.

• Deliver outstanding client service via phone, email, and in-person interactions
• Process orders and manage stock inventory to meet client demands
• Prepare daily sales reports to track payment and stock accuracy
• Assist with merchandise purchasing and inventory management
• Provide after-sales support and repair products as needed

• Minimum 3 years of experience in client service or sales administration required

This position offers a unique opportunity to develop your skills in customer relations and inventory management while contributing to the success of our organization.

• We are seeking a skilled and motivated Client Support Associate to join our team.

• Monday to Friday, 9am to 6pm.

• Based in Clementi office.

• Responsible for scanning of DOs, daily job tabulation, ensuring items are delivered and signed, and communicating between drivers and customers.

• Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

• Proficient in Microsoft Office and basic Excel skills.

• Opportunity to learn and grow with a dynamic team.

• Essential skills include teamwork, time management, and problem-solving abilities.

• Ideal candidate should be keen, positive, and passionate about learning and delivering excellent customer service.

Tell employers what skills you have:

Customer Experience, Inventory Administration, Communication Skills, Team Player, Customer Satisfaction, Good Communication Skills.

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff's progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.

We are seeking a highly skilled and experienced Client Support Specialist to join our team. As a key member of our customer-facing department, you will be responsible for managing enquiries, resolving concerns, and ensuring seamless experiences for our clients.

Main Responsibilities:

• Attend to and manage enquiries in person/over the counter, and via kiosk
• Handle general enquiries, manage complaints and feedback
• Resolve concerns and escalate cases if required
• Ensure seamless experiences for customers

Requirements:

• Singaporean Only
• Minimum O/A/H.Nitec/Diploma in any field or its equivalent

This is an excellent opportunity for those who are passionate about delivering exceptional client service. If you have strong interpersonal skills and are able to work independently, we would love to hear from you.

Necessary Skills:

• Clientservice Oriented
• Customer Experience
• Interpersonal Skills
• Adaptability
• Communication Skills
• Client Satisfaction
• Team Player

Operations

• Help run daily operations for security systems (like CCTV, access control, alarm systems).
• Work with internal teams to keep projects on track.
• Monitor timelines, budget use, and manpower needs.

Client & Vendor Support

• Arrange installations and maintenance with clients.
• Handle customer questions or complaints.
• Work with vendors and subcontractors to get parts and services.

Team Support

• Help the Operations Manager oversee technicians and engineers.
• Ensure team follows safety and work procedures.
• Assist in planning staff deployment.

Documentation & Inventory

• Keep project and service records organized.
• Monitor stock levels and order parts when needed.
• Create weekly/monthly reports on project and maintenance work.

Requirements

• Diploma or NITEC in Engineering (Computer, Electrical, or related fields).
• Basic knowledge in ELV, IT, and security systems is preferred.
• At least 2 years of experience in the IT/security field.
• Able to read and understand basic AutoCAD drawings.
• Good communication and teamwork skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Client Support Specialist

We are seeking a highly skilled and experienced Client Support Specialist to join our team. As a key member of our operations department, you will play a crucial role in ensuring the smooth operation of our security systems, including CCTV, access control, and alarm systems.

Your primary responsibilities will include:

• Assisting with daily operations, including installations, maintenance, and troubleshooting;
• Collaborating with internal teams to ensure projects stay on track and deadlines are met;
• Monitoring timelines, budget use, and manpower needs to optimize efficiency;

In addition to your technical expertise, you will also be responsible for providing exceptional customer service, handling customer inquiries and complaints, and working with vendors and subcontractors to obtain parts and services.

You will also assist the Operations Manager in overseeing technicians and engineers, ensure the team follows safety and work procedures, and assist in planning staff deployment.

To succeed in this role, you will need:

• A diploma or NITEC in Engineering (Computer, Electrical, or related fields);
• Basic knowledge in ELV, IT, and security systems is preferred;
• At least 2 years of experience in the IT/security field;
• Able to read and understand basic AutoCAD drawings;
• Good communication and teamwork skills.

We offer a competitive compensation package and opportunities for career growth and development.

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Be a Part of Something BIG!

Are you ready to revolutionize the future of technology?

On-Site Bakery Support: Visit client bakeries regularly to provide hands-on assistance in daily operations, ensuring that baking tasks are completed according to the bakery's quality standards. Assist in preparing baked goods like cakes, bread, pastries, and other items.

Training & Mentorship: Support the training and development of new bakers. Provide guidance on baking techniques, equipment use, recipe adherence, and kitchen safety. Monitor new staff’s progress and offer constructive feedback.

Client Relationship Management: Act as a key point of contact between our team and client bakeries. Offer personalized support to clients to help optimize their bakery operations and improve product quality.

Quality Control & Consistency: Ensure that baked goods meet established quality standards. Monitor consistency in production and address any issues or inconsistencies immediately. Help clients troubleshoot any operational challenges that arise in the kitchen.

Recipe & Procedure Adherence: Ensure that bakery recipes and procedures are followed correctly. Provide guidance on adjustments or improvements where necessary to meet clients' needs or preferences.

Inventory & Equipment Management: Assist with monitoring inventory levels, order supplies, and help with equipment maintenance when needed. Ensure clients have the tools and ingredients required for efficient operations.

Operational Support: Help streamline bakery operations, offering advice on workflow, timing, and production schedules to improve efficiency.

Customer Support: Assist clients in understanding and troubleshooting customer issues related to bakery products. Offer recommendations and solutions to improve client satisfaction.

Health & Safety Standards: Ensure that proper health and safety standards are adhered to on-site, including cleanliness, food safety, and safe handling of baking equipment.