3 Recovery Agent jobs in Singapore
Debt Collection Manager
Posted today
Job Viewed
Job Description
- Manage and drive collection activities for overdue corporate and personal accounts.
- Monitor aging reports and ensure timely follow-ups on delinquent debts.
- Develop and execute strategies to recover outstanding amounts while maintaining client relationships.
- Work closely with external law firms to initiate legal proceedings where necessary.
- Prepare and provide required documentation for legal action, including statements of account, contracts, and correspondence history.
- Track and follow up on progress of legal cases and update internal stakeholders accordingly.
- Collaborate with the sales and accounts department to explore amicable recovery options and maintain client goodwill.
- Provide timely updates to sales on account statuses and advise on actions required.
- Recommend account suspension, restructuring, or write-off actions when applicable.
- Maintain accurate and up-to-date records of collection efforts, payment arrangements, and legal case progress.
- Generate regular reports on collection performance, recovery ratios, and trends for management review.
- Ensure collection processes comply with company policy and relevant regulatory requirements.
- Recommend improvements to enhance collection efficiency and reduce bad debts.
- Minimum 5 years of experience in debt collection or credit control, preferably with exposure to both corporate and individual accounts.
- Prior experience liaising with law firms or handling legal recovery procedures is an advantage.
- Strong knowledge of Singapore's debt recovery regulations and legal framework.
- Excellent communication, negotiation, and interpersonal skills.
- Highly organized with strong attention to detail and ability to work independently.
- Proficient in MS Office and CRM/collection management systems.
Debt Collector (Credit Control & Collection Assistant) | 5.5 Day | Lavender | Gross up to 3,000+
Posted today
Job Viewed
Job Description
Working Hours:
- 5.5 days/week
- Shift A: 9:30am – 6:00pm
- Shift B: 11:00am – 7:30pm
- Saturdays: 9:30am – 1:00pm or 11:00am – 3:30pm
- Sundays OFF
Responsibilities:
- Contact customers via phone, live chat, and email to follow up on outstanding payments.
- Handle billing queries and recommend suitable installment plans.
- Offer customized financial solutions to customers.
- Support ad-hoc tasks as assigned by management.
Requirements:
- 1–2 years of experience in customer service or collections.
- Calm, composed, and professional under pressure.
- Good with phone and instant messaging etiquette.
- Strong communication skills in both English and Mandarin (to liaise with Mandarin-speaking clients).
EA Personnel Name: Jabez Wong
EA Personnel No: R1762582
EA License No: 23C1703
Sales
Debtor finance
Debt collection
Debt Consolidation
Pressure
Collections
Collections Management
debt chasing
Communication Skills
manage collections
Customer Service
Credit & Collections
Debt Collector (Credit Control & Collection Assistant) | 5.5 Day | Lavender | Gross up to $3,000+
Posted 2 days ago
Job Viewed
Job Description
Working Hours:
- 5.5 days/week
- Shift A: 9:30am – 6:00pm
- Shift B: 11:00am – 7:30pm
- Saturdays: 9:30am – 1:00pm or 11:00am – 3:30pm
- Sundays OFF
Responsibilities:
- Contact customers via phone, live chat, and email to follow up on outstanding payments.
- Handle billing queries and recommend suitable installment plans.
- Offer customized financial solutions to customers.
- Support ad-hoc tasks as assigned by management.
Requirements:
- 1–2 years of experience in customer service or collections.
- Calm, composed, and professional under pressure.
- Good with phone and instant messaging etiquette.
- Strong communication skills in both English and Mandarin (to liaise with Mandarin-speaking clients).
EA Personnel Name: Jabez Wong
EA Personnel No: R1762582
EA License No: 23C1703
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