21 Debt Collection jobs in Singapore

The Accounts Receivable Officer will be responsible for following up on outstanding installment payments. This role involves assessing customers' payment situations, providing support where needed, and ensuring the timely collection of outstanding balances.

• Monitor Accounts Receivable (AR) aging reports and follow up on overdue payments.
• Engage with customers to understand their payment difficulties and provide possible solutions.
• Perform account reconciliations and resolve discrepancies.
• Prepare and maintain AR-related reports and schedules.
• Execute dunning procedures for customers with aged debts.
• Maintain accurate customer records and payment histories.
• Participate in field surveys for better customer insights.

• 1-3 years of experience in accounts receivable or customer service.
• Diploma/Degree/Associate Degree in Accounting, Finance, or a related field.
• Proficiency in Microsoft Excel and accounting software.
• Experience in accounts receivable, field visits, or customer engagement is an advantage.
• Ability to handle sensitive customer interactions professionally and empathetically.
• Strong negotiation and problem-solving skills.

• Key Competencies
• Excellent communication and interpersonal skills for handling customer concerns.
• Attention to detail and accuracy in financial transactions.
• Strong problem-solving abilities in dealing with overdue accounts.
• Customer service mindset with the ability to build trust and rapport.
• Ability to work independently and manage multiple cases efficiently.

• Attractive commission packages

• Credit management of designated ledger of customers in line with collections policy.
• Contacting customers for payment of overdue invoices.
• Providing copy invoices and account statements and logging of reported customer disputes.
• Participating in weekly conference calls with the business to highlight late paying accounts and agree on actions and timelines to resolve disputes.
• Matching unallocated cash and contacting customers to acquire remittance advices.
• Elevating late paying accounts to the Credit Control Manager and the business.
• Managing stop and off-stop activities on designated customer accounts.
• Supporting the Team and the Credit Control Manager.
• Contributing to continuous improvements in cash collection and DSO performance.

• A finance or accounting qualification is advantageous but not essential.
• Relevant credit control/collections experience.
• Experience working in a similar position.
• Strong credit control experience.
• Customer service experience.
• Familiarity with VAT.
• Good knowledge of accounting and accounts systems required.
• Experience delivering collections to target.
• Teamwork and effective communication skills.
• A self-starter who can work independently, proactively, and on their own initiative.
• The ability to prioritize and manage multiple projects and/or work streams simultaneously.
• Self-confidence in their accounting/credit control knowledge.

We are seeking a skilled Accounts Receivable Specialist to join our team. As the key contact for clients, you will be responsible for managing cash flow and ensuring timely collection of payments.

• Generate and issue invoices, credit notes, and debit notes in a timely manner.
• Record and track incoming payments, ensuring proper allocation to client accounts.
• Monitor accounts to ensure timely collections and follow up on overdue payments.
• Maintain an updated AR aging report and provide insights on outstanding receivables.

• Reconcile AR sub-ledger with the general ledger to ensure accuracy.
• Investigate and resolve discrepancies in payments and client accounts.
• Liaise with internal teams and clients to resolve billing issues.

• Evaluate client creditworthiness and propose credit limits.
• Work with the sales team to ensure proper credit terms are applied.
• Reduce bad debt risk by enforcing credit policies and monitoring collection efforts.

• Prepare AR reports, including aging analysis, collections forecast, and bad debt provisions.
• Assist with financial audits and ensure compliance with accounting standards.
• Support month-end and year-end closing processes related to AR.

• Accounting field-related certificates or degrees.
• 2+ years of experience in accounts receivable or general accounting.
• Experience with ERP systems.
• Proficiency in Microsoft Excel and financial reporting tools.
• Strong analytical, problem-solving, and communication skills.
• Attention to detail and ability to manage multiple tasks effectively.

We are seeking a highly skilled Collections Manager to oversee the day-to-day operations of our collections process.

The ideal candidate will have excellent analytical skills, strong numerical abilities and be able to effectively interact with various stakeholders. They will also be responsible for supervising staff, training and managing teams, as well as preparing reports and participating in work improvement projects.

Responsibilities:

• Oversee the collection process and ensure the team meets the stipulated timeline.
• Review the team's performance and provide feedback and guidance.
• Foster good relationships with internal and external stakeholders.
• Prepare regular and ad hoc reports for performance monitoring.
• Supervise, train and manage staff.
• Participate in work improvement projects.

To be successful in this role, you will require:

Skills and Qualifications:

• Diploma or degree in accountancy or similar discipline.
• Minimum 5 years' experience in accounts receivable function with at least 1 year of supervisory experience.
• Good verbal and written communication skills.
• Self-driven with ability to multi-task to meet deadlines.
• Strong numerical and analytical skills.

This is an excellent opportunity for a skilled professional to join our team and take on a challenging role. If you are motivated, driven and have a passion for collections management, we want to hear from you.

The primary goal of this role is to ensure timely recovery of delinquent accounts by utilizing exceptional communication skills, negotiation techniques, and a customer-centric approach.

As a Debt Recovery Specialist, you will play a pivotal role in driving and managing collection activities for overdue corporate and personal accounts.

You will be responsible for monitoring aging reports, ensuring timely follow-ups on delinquent debts, and developing strategies to recover outstanding amounts while maintaining client relationships.

A key aspect of your role will involve working closely with external law firms to initiate legal proceedings where necessary, preparing and providing required documentation for legal action, and tracking and following up on progress of legal cases.

You will also collaborate with the sales and accounts department to explore amicable recovery options and maintain client goodwill.

Additional responsibilities include providing timely updates to sales on account statuses, recommending account suspension or write-off actions when applicable, and maintaining accurate records of collection efforts.

Requirements:

We are seeking a highly motivated debt recovery professional to fill this challenging role. This is a full-time position with flexible working hours, allowing for a balance between work and personal life.

• Manage a portfolio of accounts to recover outstanding debts
• Communicate effectively with clients to negotiate payment plans
• Maintain accurate records and reports to track progress

• Highly motivated and driven individual
• Persuasive communication skills
• Ability to work independently and as part of a team

• Competitive commission structure on top of base salary
• Flexible working hours
• Opportunity for career growth and development

Shifts generally run between 1pm to 9pm, but may start earlier and end earlier depending on operational needs. Weekend and public holiday work is required, as these are peak periods for commission earnings. Off-in-lieu will be provided for public holidays worked.

This is a dynamic opportunity for a motivated individual to join our team as a Debt Recovery Specialist. As a key member of our operations, you will be responsible for managing client accounts and collecting overdue payments via phone calls.

• You will be the primary point of contact for clients, providing exceptional customer service while ensuring timely payment arrangements are made.
• Perform administrative duties such as preparing legal documents, monitoring accounts, and updating the credit collection system.
• Collaborate with colleagues to achieve team goals and objectives.
• Develop and maintain strong relationships with clients to ensure long-term success.
• Utilize effective communication skills to negotiate payment plans and resolve disputes.

• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
• Strong analytical and problem-solving skills.
• Ability to multitask and prioritize tasks effectively.

• Opportunity to work in a dynamic and fast-paced environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.
• Flexible working hours and remote work options.

Job Title: Debt Recovery Specialist

We are seeking an experienced and highly skilled Debt Recovery Specialist to join our team. As a key member of our credit control function, you will be responsible for identifying outstanding debts and ensuring timely payment from customers.

You will work closely with the finance team to monitor customer accounts, prepare reports, and implement effective collection strategies. Your excellent communication skills and attention to detail will enable you to negotiate with customers and resolve disputes in a professional manner.

The successful candidate will have a strong background in credit control, accounts receivable, or administrative finance roles, with experience in using Microsoft Office Excel. You will also possess good communication skills, attention to detail, and strong organisational skills.

• Monitor customer accounts to identify outstanding debts and overdue invoices
• Prepare and send out invoices, statements of accounts, and payment receipts
• Record customer payment receipts in the accounting system and liaise with the finance team for reconciliation
• Assist in the preparation of monthly aging reports and collection status updates

• A minimum of 1-2 years of relevant experience in credit control, accounts receivable, or administrative finance roles
• Proficient in Microsoft Office Excel
• Good communication skills
• Attention to detail and strong organisational skills