154 Recent Graduate jobs in Kallang

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What's in it for You?

- Personalized Mentorship: Experience 1-to-1 mentorship with a tailored learning scope.

Job Description:

As a vital part of our team, you'll embark on an exciting journey with responsibilities that include:

- Sourcing, evaluating, and experimenting with various recruitment methods to attract top talent through social media platforms, networking events, offline recruitment, infrastructure advertisements, and more.

- Ensuring each recruitment stage is seamlessly executed within the required time frame.

- Building and maintaining networks of potential candidates to fill future roles.

Why Choose Us:

- Educational Background: Minimum Degree

- Central Location: Work in the vibrant heart of Orchard.

- No Experience Required: On-the-job training provided.

How to Apply:

Excited to kickstart your career journey?

Interested candidates please send a copy of your resume in MS Word to:

Aaron Wong

Outsourcing Team

Recruit Express Pte Ltd, EA License No.: 99C4599

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Software Engineer, Launch Graduate Program SingaporeMastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Job Overview:

• Support software engineering through programming, testing, implementation, documenting and delivery of software solutions.
• Researches alternative technical solutions for changing business needs.

Major Accountabilities:

• Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices.
• Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget.
• Research, create and evaluate technical solution alternatives for the business needs.
• Create systems and testing documentation per department standards.
• Follow standards in development and testing to ensure compliance with Audit Requirements.
• Follow MasterCard Quality Assurance and Quality Control processes.

•Support collection and reporting of project and software metrics.
•Actively look for opportunities to enhance standards and improve process efficiency.

Education:

• Bachelor's degree in Information Technology, Computer Science or Management Information Systems or equivalent work experience.

Knowledge / Experience:

• Basic understanding and knowledge of Software Engineering Concepts and Methodologies is required.
• 0 to 12 months of experience in the software engineering field.

Skills/ Abilities:

• Must be high-energy, detail-oriented, proactive, and able to function under pressure to meet tight deadlines.
• Strong communication skills - both verbal and written – and able to quickly learn and implement new technologies, application appropriate frameworks and tools.
• Strong relationship, collaborative skills and organizational skills with a high degree of initiative and self-motivation and Able to work as a member of matrix based diverse and geographically distributed project team.
• Willingness and ability to learn and take on challenging opportunities.

Qualifications:

• Currently enrolled in a bachelor's or accelerated master's program graduating between Dec 2025 – June 2026.
• Able to start work on 6 July 2026 (Start date is fixed)
• You possess relevant full working rights to work in Singapore and do not require visa sponsorship now or in the future
• Project-based experience (personal, academic, internship) in one or more general-purpose programming languages such as: Java, JavaScript, C#, Python, etc.
• Familiarity using persistent data stores such as relational databases, NoSQL, etc. Uses defensive coding, logging, and alerts to help prevent issues.
• Experience writing automated tests to verify code correctness and expected behavior.
• Experience with source control management (e.g., git), deployment, and task management tools.
• Strong analytical and problem-solving skills and familiarity with common debugging tools and information to diagnose issues such as stack traces, memory profiling, code tracing, etc., using all debugging techniques/ tools and logs.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Operations Analyst. This role is located in Singapore.

BNY Analyst Program

Our 24-month analyst program is a holistic talent development journey offering rotational experiences designed to prepare you for your future career.

Through projects across the specific line of business, you will receive a panoramic view of BNY's entire global franchise, providing rare insight into the operation of one of the world's largest banks. In each of these roles, you will work on high-priority initiatives and develop a comprehensive set of analytical and interpersonal skills. As part of a highly selective program, you will gain unparalleled exposure to the senior leadership of BNY and its clients, while receiving personalized guidance and support from a peer mentor. Upon successful completion of the program, you will be considered for high impact roles in multiple functions.

Program eligibility:

• Enrollment in a 4-year undergraduate degree program with a strong focus on business-related and/or technology-related majors preferred
• Graduating in Dec 2025 or May 2026
• Minimum cumulative GPA of 3.0 or better
• Does not require sponsorship for employment visa status (now or in the future) in the country where applying.

At BNY, our culture speaks for itself, check out the latest BNY news at:

BNY Newsroom

BNY LinkedIn

Here's a few of our recent awards:

• America's Most Innovative Companies, Fortune, 2025
• World's Most Admired Companies, Fortune 2025
• "Most Just Companies", Just Capital and CNBC, 2025

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

2026 Bloomberg Customer Support Representative Graduate Program (Japanese Speaker) - Singapore

Description & Requirements

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What's The Role? 

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you'll be supporting the world's leading financial professionals by helping them gaining access to the Bloomberg's powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You'll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It's a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you? 

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop 'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor's degree and the ability to join a 2026 training class (Candidates graduating between November 2025 to August 2026)

• Up to 3 years of full-time work experience

• Business proficiency and fluency in English and Japanese to support respective clients

• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)

• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)

• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities

• Willingness to learn new technologies and ability to retain and apply new information

• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure

• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team

• An interest in progressing a career within Bloomberg

We'd love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues

• Awareness of data management, privacy and information security

• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

This is a future opportunity in our 2026 graduate hiring program.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

"Uncapped growth, leadership training, and the chance to spearhead campaigns - your next big opportunity starts here,"

Are you a fresh graduate or early-career professional looking to build a rewarding career in sales, marketing, and leadership? Do you want hands-on experience, mentorship, and the opportunity to fast-track into management? If yes, this opportunity is for you

We are a growing outsourced sales and marketing company that partners with brands across multiple industries. Through face-to-face marketing and customer engagement, we help our clients increase brand awareness, customer acquisition, and market share — while grooming the next generation of leaders.

Key Responsibilities

• Learn and apply sales techniques through face-to-face interactions with customers
• Support client campaigns to drive customer acquisition and brand promotion
• Contribute ideas to marketing strategies and campaign execution
• Participate in structured training programs on sales, leadership, and business development
• Work closely with senior mentors and team leaders to build your skills

What We Offer

• Graduate Trainee Program with structured coaching and mentorship
• Clear career pathway into leadership and management roles
• Performance-based income growth with incentives and bonuses
• Exciting travel opportunities (local and international exposure)
• A vibrant, energetic, and supportive team culture

Requirements

• Fresh graduates and entry-level candidates are welcome (no experience required – training provided)
• Strong communication and interpersonal skills
• Positive, motivated, and willing to learn
• Interest in sales, marketing, and business development
  Flexible and open to travel when required

Why Join Us?

This is not just a job — it's a career development program. We invest in people who are eager to learn, take initiative, and grow. You'll gain real-world experience, leadership skills, and the chance to shape your career in sales, marketing, and management.

Apply now and kickstart your career journey with us

2026 Bloomberg Customer Support Representative Graduate Program (Japanese Speaker) - Singapore

Location

Singapore

Business Area

Technology Support

Ref #

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What's The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you'll be supporting the world's leading financial professionals by helping them gaining access to the Bloomberg's powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You'll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It's a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you?

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop 'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor's degree and the ability to join a 2026 training class (Candidates graduating between November 2025 to August 2026)

• Up to 3 years of full-time work experience

• Business proficiency and fluency in English and Japanese to support respective clients

• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)

• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)

• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities

• Willingness to learn new technologies and ability to retain and apply new information

• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure

• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team

• An interest in progressing a career within Bloomberg

We'd love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues

• Awareness of data management, privacy and information security

• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

This is a future opportunity in our 2026 graduate hiring program.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

2026 Bloomberg Customer Support Representative Graduate Program (Thai Speaker) - Singapore

Location

Singapore

Business Area

Technology Support

Ref #

The Company:

Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The company delivers data, news and analytics through innovative technology and provides real time financial information to more than 325,000 subscribers globally.

In a career at Bloomberg, you will play a vital role in making it all happen. You will be joining a team of solution-driven individuals, with a real passion for providing exceptional customer service in a fast-paced environment. Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.

What's The Role?

Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team - a vital part of our User Support business. In this role, you'll be supporting the world's leading financial professionals by helping them gaining access to the Bloomberg's powerful tools and data, enabling them to make critical decisions in real time.

As a Bloomberg Customer Support professional, you play a key role in two critical focus areas: to provide exceptional customer service to a broad range of clients, and ensure fast and effective management of various client workflows and Bloomberg terminal-related hardware/software issues.

You will be responsible for supporting client onboarding by handling the installation and setup of Bloomberg software, managing license and login-related queries, and configuration of proprietary hardware (such as biometric authentication device and keyboards), as well as other technical and login support for our mobile and desktop applications. Support is delivered over the phone, email and via Bloomberg Instant Messaging. You'll also proactively reach out to clients to assist with license activation, hardware setup, and software configuration, ensuring timely, secure, and seamless access to our products. In addition, you will collaborate with internal teams across functions and regions to resolve complex issues, while maintaining effective communication and ensuring consistent adherence to company standard.

Secondly, you will connect with our clients, including CEOs and executive managers, who rely on proprietary data and insights, by providing technical training on the Bloomberg Terminal and connecting them to relevant internal teams based on the Bloomberg products and platforms they use. You will be part of a global team of over 500 professionals, collectively supporting clients in more than 15 languages. It's a unique opportunity to contribute to the success of global market participants while building your own expertise in a dynamic, fast-paced environment.

Who you are:

You come to work with a purpose, understanding the fast paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support. You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service possible.

What's in it for you?

We provide all new hires with an 8-week training program, which covers aspects such as an introduction to Bloomberg products and services, our clients, a broader insight into global financial markets, general daily inquiries, product setup and hardware, and troubleshooting.

You'll never stop 'll invest in your career, and coupled with our unrivaled approach to career development and help you expand your skills and opportunities in this role through project involvements. As a Bloomberg Customer Support Representative, you will have the opportunity to be involved in mentoring, recruiting, quality control and idea generation.

You will have the opportunity to champion your career across the company. Our alumni have a diversity of successful career paths to: Analytics & Sales, Data, Technical Support, Finance, Enterprise Services and Corporate Admins.

This is an entry level role where you'll need to have:

• A minimum of a Bachelor's degree and the ability to join a 2026 training class (Candidates graduating between November 2025 to August 2026)

• Up to 3 years of full-time work experience

• Business proficiency and fluency in English and Thai to support respective clients

• A passion for delivering outstanding customer service to clients through live, interactive media (e.g. phone, messaging, etc.)

• Demonstrated interest in financial markets or technology, with the aspiration to grow in financial/fintech services industry (example: degree major, work/internships or extracurricular activities)

• Exposure to customer support or stakeholder engagement of various profiles through school, work/internships or extracurricular activities

• Willingness to learn new technologies and ability to retain and apply new information

• Excellent attention to detail, with an aptitude for working quickly and accurately under pressure

• Effective multi-tasking and problem solving skills, with the ability to work independently and as part of a larger global team

• An interest in progressing a career within Bloomberg

We'd love to see:

• Curiosity to identify, research, and resolve customer technology, software and hardware issues

• Awareness of data management, privacy and information security

• Aptitude to work within highly connected and software-based systems

You'll need to be able to:

• Occasionally work weekends or on a bank holiday (weekday off in lieu)

This is a future opportunity in our 2026 graduate hiring program.

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Please note this is a two stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Analyst, Account Management, Launch Graduate Program SingaporeWe are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Responsibilities

• Assist Account Managers to complete routine business processes
• Create materials for contracts, agreement, pitching/presentation deck under Account Managers' guidance
• Support Account Managers execute initiatives across multiple business functions
• Support Account Leads on team activity management and performance tracking
• Ensure up-to-date with the market and industry development, contribute ideas to enhance Mastercard competitive edge
• Support internal data research and analysis in weekly and monthly base for key accounts
• Support documentations by preparing for contracts and assisting in processing data for customer review materials

All about you:

• Currently enrolled in a bachelor's or accelerated master's program graduating between Dec 2025 – June 2026.
• Able to start work on 6 July 2026 (Start dates are fixed)
• You do not require any work visa sponsorships to work in Singapore
• Highly motivated, intellectually curious, analytical, and a strong team player.
• Extremely organised and able to independently manage multiple projects and initiatives with varying scope concurrently.
• Excellent relationship building skills; able to foster and maintain strong, positive working internal and external relationships across multiple business functions and markets.
• Highly customer focused with a demonstrated ability to understand and respond to customer needs.
• Outstanding communication and presentation skills, able to clearly tailor the message to the audience and communicate complex products and processes.
• Fluency in English is mandatory, additional Asian languages would be a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Associate Analyst - Dispute Resolution Management, Launch Graduate Program 2026We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Overview

The Mastercard Franchise Resolutions team's mission is to promote balance and integrity in the payments ecosystem by arbitrating customer disputes and compromise events across various platforms. They achieve this through innovative processes, data analytics, and cyber intelligence. Mastercard's Dispute Resolution Management business unit handles chargeback-related responsibilities such as settling disputes, reviewing and deciding on arbitration and compliance cases, educating customers on chargeback processing, serving in a consultative capacity to internal and external audiences, and managing and evolving Mastercard chargeback and arbitration rules. With a focus on providing excellent customer service and staying ahead of industry trends, the team helps ensure a seamless payment experience for all Mastercard users.

Role

• The core responsibility of this role is to directly assist and report to DRM management in the AP region, being able to act as their deputy and, in due time, carry out some of DRM management core tasks and projects under their supervision.
• Review and rule on chargeback arbitration cases specific to cardholder disputes, fraud, point of interaction errors, authorization, and questionable merchant activity.
• Assist with customer inquiries, support and resolving issues related to chargeback arbitration cases.
• Ensure initiatives align with business goals, and processes are maintained to meet service and quality standards.

All About You

• Have a clear mission that focuses on the attention of the customer's needs above your own.
• Experience and knowledge in chargebacks, dispute management, fraud, transaction processing and/or compliance-related investigations are preferred.
• Knowledge of the local market, including Singapore.
• Experience and ability to work independently produce results as well as in a team setting.
• Knowledge and/or expertise of the payment card industry and banking operations practices preferred.
• Exposure to relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)
• Bachelor's degree in Business, Finance, Economics or Law, or other majors such as Engineering, Statistics or Information Technology
• Candidates with equivalent work experience are equally preferred.
• Ability to work in a high-paced environment.
• Possess both written and verbal excellent communication skills.
• Capable of performing research across multiple subject lines and attention to detail
• Currently enrolled in a bachelor's or accelerated master's program graduating between Dec 2025 – June 2026.
• Able to start work on 6 July 2026 (Start dates are fixed)
• You do not require any work visa sponsorships to work in Singapore

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.