921 Quality Improvement jobs in Singapore

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

This role will work with cross-functional teams and stakeholders to lead and facilitate quality improvement projects within AIC and in the Community Care Sector, applying lean management, design thinking and 'agile sprint-style' methodologies to co-develop innovative solutions, engage AIC Divisions and providers for project participation; and deliver impactful and sustainable improvements in organisational effectiveness, care quality and client experience.

1. Stakeholder Engagement with Internal Divisions and Community Care Organisations

· Build and maintain strong working relationships with internal Divisions and external community care partners.

· Engage both stakeholders to encourage participation in Quality Improvement (QI) initiatives.

· Conduct ground sensing through meetings, observations and focus groups to understand needs and opportunities.

· Facilitate communication and collaboration across stakeholders to ensure alignment with sector strategies.

1. Facilitation and Project Management of Quality Improvement Projects

2. Lead and facilitate QI workshops using lean management, design thinking tools and sprint-style methodologies.

3. Scope projects with stakeholders, define objectives, and develop project/ workshop plans.
4. Liaise with project teams to guide implementation, data collection and analysis. Assimilate results into quality deliverables and communicate to Project Sponsors for buy-in.

5. Ensure documentation of deliverables (e.g., A3 reports, feedback, After-Action Reviews etc.).

6. Sustenance of Quality Improvement Projects

7. Monitor implementation progress and follow up with project teams.

8. Provide guidance to sustain and scale successful initiatives.

9. Develop change management approaches (as a project team), to embed improvements into practice.

10. Promote a working environment of collegiality and effective teamwork.

11. Support sector/ organisation-wide events (e.g. Quality Time) and platforms (e.g., Leadership Network) to strengthen Quality culture.

12. Demonstrate good interpersonal skills with both internal and external stakeholders
13. Perform any other duties as assigned by supervisors.

Job Requirement

· Degree in any discipline with minimum 6 years of relevant working experience with at least 2 years in Service design or Business process re-engineering using a structured methodology.

· Knowledge of the health-social /community care sector would be an advantage.

· Relevant experience in facilitating quality improvement projects would be preferred.

· Strong analytical and conceptualization with problem-solving skills.

· Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment.

· Takes responsibility and ownership of one's own work.

· Good time management and analytical skills.

· Good interpersonal and communication skills.

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit

Job description:

This role will lead and facilitate clinical / quality improvement projects/ initiatives, aimed at improving the quality of care delivered by organisations in the Community Care Sector (Nursing Homes, centers and home care); and undertake a subject-matter-expert role on clinical care practices and standards.

• Lead and facilitate clinical / quality improvement projects, initiatives and workshops aimed at organizational improvement for community care providers as a Clinical Facilitator.
• Collaborate with other AIC colleagues and community care leaders on programme design and implementation, including securing sector buy-in.
• Provide subject matter expertise for nursing / clinical care matters and take on a Clinical Quality Programmes Lead role.
• Collaborate with external stakeholders as well as other AIC divisions on inter-organization/inter-division projects.
• Undertake role of a subject-matter-expert by providing support and advice on clinical care practices and standards including working with CCOs on development of new standards, HFACs and Serious Reportable Events (SREs), Infection Prevention Control Guidelines, Quality Assurance Program support etc.
• Support and assist with sector-wide events and platforms (e.g. DON and /Leadership Network, CCEA) to build and sustain the quality improvement culture in the sector.

Job Requirements

• Bachelor's degree in nursing and a post-registration qualification in clinical nursing (e.g. advanced or specialist diploma) with at least 8 years of work experience in acute/community healthcare setting.
• Experience in project management and administration
• Experience in quality improvement and root cause analysis is strongly preferred.
• Strong analytical and conceptualization with problem-solving skills.
• Good project management and time management skills.
• Good analytical skills and meticulous.
• Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment.
• Good interpersonal and communication skills.

Overview
The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit
Responsibilities
Lead and facilitate clinical / quality improvement projects, initiatives and workshops aimed at organizational improvement for community care providers as a Clinical Facilitator.
Collaborate with other AIC colleagues and community care leaders on programme design and implementation, including securing sector buy-in.
Provide subject matter expertise for nursing / clinical care matters and take on a Clinical Quality Programmes Lead role.
Collaborate with external stakeholders as well as other AIC divisions on inter-organization/inter-division projects.
Undertake role of a subject-matter-expert by providing support and advice on clinical care practices and standards including working with CCOs on development of new standards, HFACs and Serious Reportable Events (SREs), Infection Prevention Control Guidelines, Quality Assurance Program support etc.
Support and assist with sector-wide events and platforms (e.g. DON and /Leadership Network, CCEA) to build and sustain the quality improvement culture in the sector.
Qualifications
Bachelor's degree in nursing and a post-registration qualification in clinical nursing (e.g. advanced or specialist diploma) with at least 8 years of work experience in acute/community healthcare setting.
Experience in project management and administration
Experience in quality improvement and root cause analysis is strongly preferred.
Strong analytical and conceptualization with problem-solving skills.
Good project management and time management skills.
Good analytical skills and meticulous.
Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment.
Good interpersonal and communication skills.
#J-18808-Ljbffr

Manager, Kent Ridge Office of Innovation (Innovation, Quality Improvement & Training)
Job ID: 7393
Job Function: Administration
Institution: National University Hospital
Career in the Hospital
Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.
At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives.
We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.
About NUH
The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.
About Department and Purpose of the Position
National University Hospital is embarking on a strategy to build a more holistic Innovative and Quality Improvement culture and this successful candidate will be part of this enriching journey.
We are looking for results-oriented and committed individual with a passion for innovation and quality improvement. We encourage you to apply for this exciting opportunity and join us in our mission to drive excellence and innovation across the organization.
Key Responsibilities
Support Chair of Kent Ridge Office of Innovation on planning and driving of newly set-up office, developing necessary approval papers and documents, establishing new department processes, including timeline management, stakeholder engagement, tracking of project progress and deliverables.
Lead and develop innovation capabilities and implement new innovations into the culture to influence the overall operations.
Facilitate Quality Improvement and Innovation workshops such as lean and human-centred tools to impart knowledge and skills to hospital staff.
Key Requirements
Bachelor’s Degree in Business Analytics/Computer Science/Engineering/Business Administration or related fields.
Ability to leverage technology solutions to support quality improvement initiatives.
Proficient in programming tools such as Python and RPA and good understanding of AI tools to help boost productivity.
Proficient in LEAN/Six Sigma/AGILE/Design Thinking/Behavioural Insights preferred.
Certified Train-the-trainer (ACTA/ACLP) or equivalent preferred.
Highly motivated self-starter and able to collaborate effectively across different stakeholders and work through people in the hospital such as doctors, nurses, allied health professionals, administrators and Senior Leaders.
Strong project management experience, action-oriented and results-oriented.
Curious and eager to find new knowledge and be critical to staying updated on the latest developments in healthcare
Able to work independently and as a team.
Ability to perform even under tight timelines.
Excellent communication, writing, interpersonal, and presentation skills.
Passion for driving innovative culture and creating positive change within the organization.
Closing & Applications
When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.
Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.
Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.
#J-18808-Ljbffr

Overview
(Job ID: )
Responsibilities
Lead and support all technical aspects of supplier selection by evaluating capability and capacity to meet Advanced Energy's requirements through comprehensive technical assessments.
Collaborate with commodity teams to contribute to the development of commodity strategies.
Conduct capability evaluations, selection, and audits for new suppliers; perform regular audits for existing suppliers and prepare detailed audit reports.
Deliver "Knowledge Transfer" training to new suppliers to ensure full understanding of AE requirements and business processes.
Review and respond to SCB/PCN notifications in a timely manner and approve First Article Evaluations.
Resolve supplier quality issues and drive SCAR closure within target turnaround time.
Monitor, analyze, and report annual quality data; lead the implementation of Quality Improvement Plans (QIP).
Prepare and present the Quality section of Supplier Business Reviews (SBR/QBR/PBR) and participate in review meetings.
Requirements
Bachelor’s degree in Electronic & Electrical Engineering, Mechanical Engineering, Physics, or related science discipline.
5 years of experience in the PCB industry.
Proven experience in PCB manufacturing processes and quality control.
Proficient in quality tools such as SPC, FMEA, 8D; Six Sigma Green Belt or Black Belt preferred.
Solid understanding of ISO standards and requirements.
Experience in supplier auditing, qualification, and selection.
Ability to interpret PCB drawings; familiarity with IPC-600 and IPC-610 standards.
To apply, kindly send your updated resume to

We regret that only shortlisted candidates will be notified. All applications will be updated to our resume bank for future opportunities.
Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
EA Licence No.: 07C5771
EA Personnel Reg. No.: R
EA Personnel Name: Edmund Ting Chao Siong
#SCR-edmund-ting
#J-18808-Ljbffr

We are seeking a highly skilled Quality Management Specialist to join our team. This role is ideal for professionals with experience in quality management and a passion for driving improvement.

Key Responsibilities:

• Develop and implement internal audit programs, ensuring alignment with organizational objectives
• Conduct audits of suppliers, converters, warehouses, and logistics providers to identify areas for improvement
• Ensure the organization adheres to established processes within the Quality Management System
• Evaluate customer-specific requirements and provide documentation as needed
• Collect and analyze customer scorecards, driving action plans for improvement where necessary
• Support product change notifications and special customer requirements

Requirements:

• Bachelor's degree in a relevant field, such as quality management or engineering (preferably mechanical or process engineering)
• At least 5 years of experience in automotive or electronics quality management
• Completed auditor training for applicable QM standards, including ISO 9001, ISO 19011, and IATF 16949

(Job ID: )

Responsibilities:

• Lead and support all technical aspects of supplier selection by evaluating capability and capacity to meet Advanced Energy's requirements through comprehensive technical assessments.
• Collaborate with commodity teams to contribute to the development of commodity strategies.
• Conduct capability evaluations, selection, and audits for new suppliers; perform regular audits for existing suppliers and prepare detailed audit reports.
• Deliver "Knowledge Transfer" training to new suppliers to ensure full understanding of AE requirements and business processes.
• Review and respond to SCB/PCN notifications in a timely manner and approve First Article Evaluations.
• Resolve supplier quality issues and drive SCAR closure within target turnaround time.
• Monitor, analyze, and report annual quality data; lead the implementation of Quality Improvement Plans (QIP).
• Prepare and present the Quality section of Supplier Business Reviews (SBR/QBR/PBR) and participate in review meetings.

Requirements:

• Bachelor’s degree in Electronic & Electrical Engineering, Mechanical Engineering, Physics, or related science discipline.
• 5 years of experience in the PCB industry.
• Proven experience in PCB manufacturing processes and quality control.
• Proficient in quality tools such as SPC, FMEA, 8D; Six Sigma Green Belt or Black Belt preferred.
• Solid understanding of ISO standards and requirements.
• Experience in supplier auditing, qualification, and selection.
• Ability to interpret PCB drawings; familiarity with IPC-600 and IPC-610 standards.

To apply , kindly send your updated resume to

We regret that only shortlisted candidates will be notified.
All applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771
EA Personnel Reg. No.: R
EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting

Company description:

About Us

Headquartered in Singapore, SATS Ltd. is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines.

SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 215 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Why Join Us

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

Job description:

Key Responsibilities

This role will drive quality management in Singapore Hub, through development of policies and cadences, ensure consistency and compliance with quality standards and systems. This role is responsible for benchmarking performance against global/industry standards and competitors, as well as integrating best practices into a framework to guide and align businesses.

• Oversee creation, implementation, maintenance and improvement of quality policies, manuals, SOPs and relevant documentation.
• Ensure alignment of quality standards, compliance, and operational practices with internal/external requirements and regulations, form regular cadences for inspections, audits, controls and reviews.
• Establish guidelines or framework which includes centralized depository for oversight and management of documentation and accreditation, material access and dissemination authority for audits, and document revision control/release.
• Benchmark performance against industry equivalents to identify performance gaps, quality issues and improvement opportunities.
• Research, evaluate, and recommend industry best practices to enhance quality service excellence and customer satisfaction.
• Maintain a repository of benchmarking insights and improvement initiatives.
• Collect and analyze data to identify trends in performance and make recommendations for improvement and correction action.
• Lead initiatives to integrate performance measurements into daily operations and collaborate with cross-functional teams to drive quality delivery, assurance and control.
• Engage with internal and external stakeholders including regulatory bodies, auditors, customers and senior management.

Key Requirements

• Degree holder in Business, Quality Management, Operations Management or equivalent.
• 5 years of experience in quality management, ISO/ISAGO or related QMS/standards, performance management, continuous improvement, and proven track record on trend analysis with performance reporting to stakeholders.
• Strong knowledge of benchmarking methodologies, research resources and industry performance framework
• Strong understanding of performance drivers and metrics, KPIs as well as business processes.
• Highly motivated, structured and methodical with high degree of initiative.
• Strong problem solving, quantitative and analytical abilities, with attention to detail.
• Strong stakeholder management and communication skills, and presentation skills.
• Able to work independently and cross functionally to deliver outcomes.

Working Hours: Mon to Fri: 815am - 550pm

Company Transport @ Tai Seng and Tuas Cresent

Responsibilities / Duties / Job Description / Job Scope

• Management of certification ISO 9000, 45000, 14000 and customer audits.
• Facilitation of internal and supplier audit program.
• Development and implementation of a training program for internal auditors.
• Maintain internal / supplier audit schedule.
• Assigning internal / supplier audit teams.
• Review of internal / supplier audit reports.
• Conducting follow-up to verify closure of Quality Corrective Action Requests for internal,supplier & customer audits.
• Management of the Quality Corrective Action Request (QCAR) system.
• Ensures the quality controls & quality assurance programs and policies are maintained and modified regularly.
• Management of the control of QMS documentation.

Education / Experience / Skills / Knowledge / Personality

• Bachelor's degree in Quality, Mechanical or Industrial Engineering or equivalent combination of experience and education.
• Quality systems knowledge, including auditing.
• Strong leadership skills with experience in working within a technical team.

Alternatively, you may send your application and resume in MS Words format to or Whatsapp to

We regret that only shortlisted candidate will be notified.

K N Tan

Registration Number: R

EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R: N12OPS36