315 Public Relations Officer jobs in Singapore

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens' Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

• Singapore
• $2,600 to $3,200 / Month

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.

• Handling enquiry feedback and complaints relation to project works.
• Liaise with tenants, HDB and consultants on all public relation issue.
• Site administrative works.

• Pleasant personality and willing to work at site office.
• O/A Level / diploma and above.
• Min 3 year in Public Relation / Construction related Industry.

Responsibilities:

• Handling enquiry feedback and complaints relation to project works.
• Liaise with tenants, HDB and consultants on all public relation issue.
• Site administrative works.

Job requirement:

• Pleasant personality and willing to work at site office.
• O/A Level / diploma and above.
• Min 3 year in Public Relation / Construction related Industry.

DUTIES AND RESPONSIBILITIES

• Serve as the main point of contact for residents, stakeholders, and the public regarding project-related feedback, queries, and concerns;
• Handle and resolve complaints or conflicts from the public and stakeholders in a timely, professional, and empathetic manner;
• Conduct site visits to engage with residents or stakeholders affected by ongoing works, gather feedback, and build positive relationships;
• Prepare and distribute circulars, letters, and flyers to keep stakeholders informed of project updates, upcoming activities, and site progress;
• Provide administrative support to the Project Management Team, including coordinating with government agencies, residents, and property lessees on project-related matters;
• Respond promptly and accurately to resident enquiries via phone, email, or in person;
• Schedule and coordinate inspection appointments between residents and the Building Service Centre (BSC) or relevant teams;
• Monitor and update the defect management system, ensuring rectification works are properly tracked and followed up;
• Compile and maintain project reports (e.g., weekly and monthly summaries) to support coordination, tracking, and communication within the team;
• Prepare work schedules for subcontractors and oversee timely completion of defect rectification and improvement works with minimal disruption to residents.

• Maintain good relations with the stockholders and client.
• Establishing a proper two-way understanding for both the company and client.
• Submitting the PR reports and statements.
• Attend to visitors to our site office – Direct visitors to our assigned meeting room and assist in setting up the necessary for meetings.
• Day-to-day meetings with Clients and stakeholders – To keep track, joining for in-office and on-site meetings. Taking note of items discussed and preparing of minutes.
• Join engineers for on-site distribution of Public Relation letters to residents and affected stakeholders and communicating the upcoming work in general to the parties.
• Attend to feedback from Client or Public in relation to our work on site. Understand, follow up internally to resolve any potential concerns and issues and revert to caller to close up matter.
• Preparing cube test forms and coordinate with dispatch on weekly basis.
• Keep track of test reports and filing into company hard disks for record.
• Scanning of documents for record or sending to clients and sub-contractors.
• Assist in the preparation of notices to be displayed in public areas such as printing and lamination etc.
• Assist in coordination for events involving our clients, sub-contractors, partners and company staff.

Responsibilities

• Handle verbal & written feedback from stakeholders in the form of emails, letters and face to face meet up.
• Record and follow up on feedback until closure of case.
• Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution of works.
• Design and prepare monthly newsletter (if required) to update residents and public on the work progress.
• Arrange for defect inspections in response to feedback by stakeholders.
• Organize and co-ordinate both certification works in the upgrading precinct.
• Maintains the reputation and goodwill of the company.
• Planned and ad-hoc public relation monthly report and weekly management meeting updates.
• Responsible of Site Office Administration work.

Requirements

• Minimum Diploma or equivalent.
• Experience in HDB projects in Singapore.
• Creative and detail-oriented, with strong problem-solving skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong organizational skills with the ability to maintain comprehensive records and documentation.

Responsibilities:

• Assist on public relation programme in relation to the master work programme to meet the project(s) goals;
• To deal and manage feedbacks and complaints from the public tactfully and render full support on all press and public relations matters related to the Contract;
• To give advance notice to the public through distributing pamphlets, letters and other publicity materials approved by the authority prior commencement of the work;
• To explain and brief the public, residents, occupiers in the vicinity and proximity of the works on the impact of the construction activities before each construction stage;
• To arrange and attend meetings on public relation matters with project team where necessary;
• To provide periodic updates and disseminate information to the public in relation to the construction works;
• To prepare a monthly report to update on the feedbacks and complaints received and the respective actions taken against them;
• Arrange for defect inspections in response to feedback by stakeholders
• Record and follow up on feedback until closure of case
• Perform site inspections, handle public concerns and issues.
• To promote and maintain a good relationship with the public before and during the full period of construction;
• Perform other public relations tasks assigned by management.
• Be responsible for any other duties that may be assigned from time to time as your superior/management deem fit.

Requirements:

• Minimum GCE A Level or Diploma in relevant discipline or equivalent with at least 3 years' working related experience as a PRO in the construction industry.
• Experienced in civil construction industry is an added advantage
• Analytical and meticulous
• Able to work in a fast-paced environment and long hours
• Excellent communication skills
• A team player with strong sense of responsibility and self-motivation to get tasks done independently.