166 Public Relations Officer jobs in Singapore

• Handles and resolves conflicts, enquiries, feedback and complaints from client, consultants, building management, public/residents, NEA and various stakeholders (including government) through e-mails and phone calls pertaining to the project.
• Maintains good support and positive relations among organisations, stakeholders and the public.
• Prepares and disseminates circulars to notify the residents and stakeholders of the work activities nearby. Conducts regular visits to the residents / tenants affected.
• Participates in project meetings, conducts survey on site condition, prepares and submits prevention/solution report to client, consultant and other parties involved.
• Maintains proper record of all public relation cases, correspondences and communication materials.
• Performs other public relations tasks and ad-hoc duties as assigned by the Management.
• Supports and handles administrative works.
• Record internal meeting minutes

• Bachelor's degree in Public Relations, Communications, or a related field.
• Proven experience in public relations, preferably in the construction sector.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building skills.
• Proficiency in public relations and media relations tools and software.
• Knowledge of construction industry practices and terminology is a plus.

Facilities Maintenance Public Relations Coordinator/Officer role:

1. Communicate the available maintenance programs or schemes to relevant stakeholders.

2. rrange appointments with applicants or unit owners for site visits, to discuss decisions and schedule upcoming work.

3. Clearly explain the purpose and scope of the maintenance work to applicants or unit owners, ensuring their satisfaction with the process.

4. Address and follow up on any feedback provided by applicants or unit owners.

5. Provide hotline support for maintenance-related inquiries.

6. Coordinate and schedule maintenance teams to carry out work at designated units.

7. Respond to public feedback regarding the services or work delivered under the program.

8. Assist the Project Manager with tasks related to the maintenance program.

Possess a minimum qualification of GCE 'A' Level Certificate, Diploma, or at least two years of public relations/ coordination work experience in building related projects.

The Public Relations Coordinator/Officer must possess strong communication skills in both English and their native language. Proficiency in additional dialects will be considered an added advantage.

Contract/ Permanent Position

Job description

• Appoint personnel to be in-charge of public relation point of contact
• Establish and maintain good relationship with stakeholders living/working near to construction site
• Provide hotline for public to feedback
• Prepare the Public Relations programme and plan to be reviewed by the Technical Manager and for onward submission to the client for approval.
• Handle public enquiries, complaints, and feedback
• Examine and take immediate action for any inconvenience to the public caused by the construction works
• Coordinate with the Client and Corporate Communication on all press matters and information to public, supply of pamphlets or any other publicity materials that will be given to the stakeholders and affected public users within the vicinity of the construction works.
• Assist in new project site set-up including handling Utility account, telephone line, mobile line etc.
• Maintain general filing system manually or electronically
• Validate and record staff petty cash claims for reimbursement
• Other document control and site administrative duties.

Requirement

• Minimum O' Level
• 3-5 years of Public Relation experience, preferably in construction industry

Job summary

Appoint personnel to be in-charge of public relation point of contact Establish and maintain good relationship with stakeholders living/working.

Responsibilities

• To resolve all public relation related issues arises from project
• Manage and attending to public or resident's complaints, enquiries, requests, feedback and etc.
• Liaise with various government bodies and stakeholders e.g. JTC, LTA, HDB, Town Council, residents, consultants, contractors etc.
• Arranging for water test, conditional surveys and defect works within the residents units
• Issuing of notices or service cards to residents regarding upcoming works schedule, work progress, power interruption, closure of car parks / roads and etc.
• Attend weekly / monthly progress meetings and walkabouts
• Preparation and submission of weekly updates and monthly Public Relations reports
• Assist client in running of Public Relations programmes especially during festive session

Requirements

• Minimum Diploma in Mass Communication, Civil or Environmental Engineering or equivalent
• At least 3-5 years of experience in handling public project.
• Possessed matured personality with good understanding of construction activities

Job Responsibility

• Respond to public inquiries, complaints, and feedback in a professional manner to foster positive community relations.
• Establish and maintain strong relationships with stakeholders in the vicinity of the construction site.
• Plan and execute outreach initiatives to keep residents, businesses, and other stakeholders informed about construction activities and potential impacts.
• Monitor, track, and ensure timely follow-up on public feedback and complaints until they are resolved.
• Compile and submit monthly reports detailing public feedback, complaints, and the corresponding resolution measures taken.
• Maintain accurate and up-to-date records of all public relations activities and communications.
• Prepare and distribute advance notifications and project updates, ensuring alignment with regulatory approvals.
• Conduct site inspections to address public concerns and support clear, effective communication.
• Support the project team by coordinating site-related activities and managing general administrative tasks associated with public relations.

• At least 2 years of experience as a Public Relations Officer (PRO) in the construction industry.
• Strong communication and interpersonal skills.
• Ability to handle public inquiries and complaints in a professional and tactful manner.
• Organized and able to manage multiple tasks efficiently.
• Bilingual and ability to speak local dialect
• Pleasant personality and friendly disposition

Responsibilities

• Support the implementation of public relations initiatives aligned with the master work programme to help achieve project objectives.
• Handle public feedback and complaints professionally, providing full support on media and public relations matters related to the contract.
• Prepare and distribute advance work notices and regular public updates via pamphlets, letters, and other approved publicity materials.
• Plan and conduct outreach and engagement activities for the public, residents, and nearby occupants to communicate the impact of construction before each phase begins.
• Coordinate and attend meetings with the project team on public relations matters, as needed.
• Compile and submit monthly reports detailing received feedback and complaints, along with corresponding follow-up actions.
• Arrange and conduct defect inspections based on stakeholder feedback.
• Track, document, and follow up on public feedback through to case resolution.
• Conduct site visits to address public concerns and issues on-site.
• Foster and maintain positive relations with the public throughout the duration of the construction project.
• Carry out additional public relations duties as assigned by your supervisor or management.

Requirements

• Preferable 3 years' experience as a Public Relations Officer (PRO) in the building construction industry.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Job Responsibilities:

1. Public Relations & Communications

• Serve as the main point of contact for public and community inquiries related to the project.
• Draft and distribute press releases, newsletters, public notices, and other communication materials.
• Organize and coordinate community engagement activities and stakeholder meetings.
• Monitor and respond to feedback, complaints, or concerns from the public and neighbouring stakeholders.
• Liaise with media, government agencies, and regulatory bodies as required.
• Maintain records of communication, feedback, and follow-up actions.

2. Administrative Duties

• Assist in preparing project reports, documentation, and correspondence.
• Manage scheduling of meetings, appointments, and community briefings.
• Support office administration such as filing, document control, and procurement of office supplies.
• Track and coordinate internal and external communication records.
• Provide general support to the project management and site team.

Job Requirements:

• Diploma in communications, HR, public relations, marketing, or related field.
• 3-4 years of experience in public relations or corporate communications.
• Excellent organization skills and familiar with media platform.
• Demonstrated ability to prioritize tasks and manage time effectively.
• Strong working knowledge of a variety of public relations programs.
• Strong oral and written communication skills.
• Proficient in Microsoft Office.
• Construction site office position, 5.5-day workweek.

Job Description for Public Relationship Officer (Full-time)

Responsibilities:

• Plan and execute public relations programs to enhance project visibility and community engagement.
• Address and resolve conflicts, feedback, and complaints related to the project in a timely and professional manner.
• Collaborate with the Client to implement necessary actions and follow up on resolutions.
• Initiate dialogue with property owners, management corporations, Resident Committees, Citizens' Consultative Committees, Town Councils, and other relevant parties as directed.
• Conduct regular and ad-hoc visits to residents affected by the works to gather feedback and provide updates on work schedules and other relevant issues.
• Be available 24/7 throughout the contract period to attend to public relations matters on-site.
• Maintain and update a PR database to record all communication, visits, and follow-up actions.
• Ensure bilingual proficiency (English and another official language of Singapore) in both spoken and written communication.
• Prepare monthly reports detailing feedback/complaints and actions taken.
• Serve as Secretary for briefings, meetings, and dialogue sessions with affected parties/residents and relevant committees.
• Maintain a professional appearance and wear proper identification pass during engagements with stakeholders.
• Arrange dialogue sessions with affected parties before the commencement of construction work to inform them about project details.
• Prepare and submit a detailed public relations statement and program to the S.O. for approval before the commencement of physical works.
• Design, print, and distribute pamphlets, notices, and other materials to inform affected parties about the project's impact and benefits.
• Provide periodic updates and disseminate information to affected parties until project completion.
• Provide support and assistance for functions and events organized by the S.O. or other relevant parties.

Qualifications:

• Experience in the field of public relations with appropriate qualifications.
• Bilingual proficiency in English and Mandarin is a plus.
• Strong communication and interpersonal skills.
• Ability to handle multiple tasks and prioritize effectively.
• Proven track record of conflict resolution and stakeholder management.
• Proficiency in maintaining detailed records and reports.
• Ability to work independently and as part of a team.

Working Area:

• Singapore
• $2,600 to $3,200 / Month

Responsibilities

• Handle verbal & written feedback from stakeholders in the form of emails, letters and face to face meet up.
• Record and follow up on feedback until closure of case.
• Liaise with various Statutory Boards, Government Departments (i.e. HDB, PUB, Town Councils, MOM etc.) and sub-contractors to ensure smooth execution of works.
• Design and prepare monthly newsletter (if required) to update residents and public on the work progress.
• Arrange for defect inspections in response to feedback by stakeholders.
• Organize and co-ordinate both certification works in the upgrading precinct.
• Maintains the reputation and goodwill of the company.
• Planned and ad-hoc public relation monthly report and weekly management meeting updates.
• Responsible of Site Office Administration work.

Requirements

• Minimum Diploma or equivalent.
• Experience in HDB projects in Singapore.
• Creative and detail-oriented, with strong problem-solving skills.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong organizational skills with the ability to maintain comprehensive records and documentation.