263 Public Relations Director jobs in Singapore

Role Overview:

Are you a seasoned communications leader ready to make a big impact in the lifestyle and retail scene? We are looking for a Communications Deputy Director to drive our communication strategy and lead our PR/communications team to new heights. In this high-visibility role, you will work closely with our senior management to shape and execute communication plans that amplify our fashion, food, and retail mall brands. Based in Singapore with a flexible hybrid schedule (3 days WFH, 2 days on-site), you'll enjoy a dynamic environment where creativity meets strategy. As the second-in-command in our communications department, you'll be the strategic storyteller and guardian of our brand image, ensuring our messaging is powerful, consistent, and aligned with business goals. If you have the vision of a strategist and the hands-on attitude of a publicist (a hybrid of both skill sets), along with substantial experience in communications, we invite you to lead our team and make an impact

Key Responsibilities:

• Strategic Communications Leadership: Assist in developing and overseeing the implementation of the company's overall communications strategy, ensuring it aligns with our business objectives and brand vision. You will help shape communication priorities and campaigns that drive brand awareness and consumer engagement across all our lifestyle and retail offerings.
• Campaign Oversight & Execution: Lead the planning and execution of major PR and outreach campaigns for our clients. Provide ongoing strategic direction and advice to the communications team on media relations, events, and content strategy to maximise impact. This includes coordinating cross-team efforts to ensure unified messaging and successful, integrated campaigns.
• Media Relations & Reputation Management: Serve as a key media contact and spokesperson for the company. Cultivate high-level relationships with key media outlets and industry influencers. Oversee media outreach to ensure it's high-quality and targeted to the right audiences, and manage press inquiries, interviews, and public statements. You will also take the lead in managing reputational risks such as addressing any negative coverage with tact and effective communication to protect our and clients' image.
• Team Leadership & Development: Manage the day-to-day operations of the communications team (including the PR/Communications Manager and any executives/interns). Mentor and coach team members, providing guidance on crafting news releases, blog posts, social media content, and other communications materials. You will supervise projects from inception to completion, ensuring deadlines and quality standards are met, and advise on resource allocation and budgets for various communications projects.
• Content Quality & Consistency: Oversee the creation of all communications content, from press releases and media kits to executive speeches and internal briefings. Edit and approve key messaging to ensure consistency in tone and alignment with our brand values. Maintain high standards of writing and storytelling across the team's output, and implement review processes (style guides, approvals) for quality control.
• Senior Stakeholder Collaboration: Act as a communications advisor to senior leadership. You will participate in high-level meetings and contribute insights on messaging and public perception on behalf of the communications team. Work closely with company directors and other departments to provide counsel on communications matters (e.g. during product launches, crises, or major marketing initiatives), ensuring our external communications support overall company goals.
• Performance Tracking & Reporting: Establish KPIs for communications efforts and oversee the tracking of media coverage, campaign performance, social media engagement, and other relevant metrics. Manage the production of regular reports on communications outcomes (e.g. monthly media coverage reports, social media analytics, campaign ROI). Use insights from these reports to refine strategies and demonstrate the value of communications initiatives to the company's success.
• Growth & Business Development: Own a revenue target with leadership; forecast weekly and keep a healthy pipeline. Lead credentials and pitches; shape proposals, scopes, and fees with clear value and solid margins. Grow existing accounts through timely upsell/cross-sell ideas that solve real client needs. Market presence: drive thought leadership (panels, bylines, case studies) that generates inbound interest.

Qualifications & Experience:

• Education: Bachelor's degree in Communications, Public Relations, Marketing, Media Studies or related field. A Master's degree is a plus but not required.
• Experience: 5+ years of progressive experience in public relations or communications, with at least a few years in a leadership or managerial role. Experience crafting strategy and managing campaigns in the lifestyle, consumer, or retail sector is highly advantageous.
• Leadership & Strategy Skills: Demonstrated ability to develop and execute communication strategies at a high level. Strong leadership and team management skills – you have experience guiding teams, providing mentorship, and coordinating cross-functional efforts. Able to see the on a macro level and align communication initiatives with business strategy.
• Exceptional Communication: Outstanding written and verbal communication abilities. You're adept at messaging for different audiences, from press releases and speeches to social media and internal memos. Confident public speaking and presentation skills, with the charisma to serve as a public face of the company when needed.
• Media and Industry Knowledge: Deep understanding of media relations and the Singapore media landscape. Established network or ability to build one with senior journalists and media personalities. Familiarity with current trends in PR, digital marketing, and consumer engagement (especially in lifestyle and retail domains). Experience handling crisis communication and media issues with discretion and tact.
• Analytical & Results-Driven: Data-savvy approach to communications, and able to interpret coverage metrics, digital analytics, and market research to inform decision-making. Strong problem-solving skills and the ability to remain calm and effective under pressure (e.g., during a PR crisis or tight deadline).
• Adaptability & Vision: A creative thinker who can innovate in communications techniques (from storytelling formats to new channels) while also maintaining a consistent brand voice. Must be comfortable in a fast-paced, hybrid work setting, adapting to new tools and changing consumer trends. High level of professionalism, with the ability to handle sensitive information and high-profile campaigns with confidence.

What We Offer:

• Leadership Opportunity: This role positions you as a key leader in our organisation. You will have the chance to shape the public image and messaging of a company that influences lifestyle trends. Your ideas will directly impact brand perception and you'll have the autonomy to introduce initiatives that push creative boundaries.
• Dynamic Work Culture: Join a passionate team that thrives on innovation and collaboration. We foster a supportive culture where the Communications Deputy Directorworks hand-in-hand with other senior leaders and the team to achieve excellence. Expect a work environment that values creativity, open communication, and continuous improvement.
• Hybrid Work Benefits: We provide a flexible hybrid work arrangement – strike a balance between focused remote work and in-person team synergy (3 days from home, 2 days in office). We also offer modern office facilities on office days and the tech tools you need to collaborate effectively from anywhere.
• Competitive Compensation: We offer a market-competitive salary package for this senior role. This comes along with performance bonuses and benefits, as we believe in rewarding the talent and leadership you bring to the table.
• Growth & Development: We are committed to your professional growth. You'll have access to industry events, training programs, and networking opportunities. As our company grows, so can your career. This role could evolve into a future Director position for the right candidate. We want you to succeed and will provide the resources and support to help you excel.

Step into a role where your strategic vision and communication prowess can truly shine. As our Communications Deputy Director, you will not only lead a team and shape our brand's narrative, you'll be part of driving the success of campaigns that excite and inspire consumers. If you're ready to take on a challenging and rewarding leadership role in a hybrid, forward-thinking company, we encourage you to apply and let's chart the future of lifestyle communications together

Role Overview:
Are you a seasoned communications leader ready to make a big impact in the lifestyle and retail scene? We are looking for a Communications Deputy Director to drive our communication strategy and lead our PR/communications team to new heights. In this high-visibility role, you will work closely with our senior management to shape and execute communication plans that amplify our fashion, food, and retail mall brands. Based in Singapore with a flexible hybrid schedule (3 days WFH, 2 days on-site), you’ll enjoy a dynamic environment where creativity meets strategy. As the second-in-command in our communications department, you’ll be the strategic storyteller and guardian of our brand image, ensuring our messaging is powerful, consistent, and aligned with business goals. If you have the vision of a strategist and the hands-on attitude of a publicist (a hybrid of both skill sets), along with substantial experience in communications, we invite you to lead our team and make an impact!

Key Responsibilities:

• Strategic Communications Leadership: Assist in developing and overseeing the implementation of the company’s overall communications strategy, ensuring it aligns with our business objectives and brand vision. You will help shape communication priorities and campaigns that drive brand awareness and consumer engagement across all our lifestyle and retail offerings.
• Campaign Oversight & Execution: Lead the planning and execution of major PR and outreach campaigns for our clients. Provide ongoing strategic direction and advice to the communications team on media relations, events, and content strategy to maximise impact. This includes coordinating cross-team efforts to ensure unified messaging and successful, integrated campaigns.
• Media Relations & Reputation Management: Serve as a key media contact and spokesperson for the company. Cultivate high-level relationships with key media outlets and industry influencers. Oversee media outreach to ensure it’s high-quality and targeted to the right audiences, and manage press inquiries, interviews, and public statements. You will also take the lead in managing reputational risks such as addressing any negative coverage with tact and effective communication to protect our and clients’ image.
• Team Leadership & Development: Manage the day-to-day operations of the communications team (including the PR/Communications Manager and any executives/interns). Mentor and coach team members, providing guidance on crafting news releases, blog posts, social media content, and other communications materials. You will supervise projects from inception to completion, ensuring deadlines and quality standards are met, and advise on resource allocation and budgets for various communications projects.
• Content Quality & Consistency: Oversee the creation of all communications content, from press releases and media kits to executive speeches and internal briefings. Edit and approve key messaging to ensure consistency in tone and alignment with our brand values. Maintain high standards of writing and storytelling across the team’s output, and implement review processes (style guides, approvals) for quality control.
• Senior Stakeholder Collaboration: Act as a communications advisor to senior leadership. You will participate in high-level meetings and contribute insights on messaging and public perception on behalf of the communications team. Work closely with company directors and other departments to provide counsel on communications matters (e.g. during product launches, crises, or major marketing initiatives), ensuring our external communications support overall company goals.
• Performance Tracking & Reporting: Establish KPIs for communications efforts and oversee the tracking of media coverage, campaign performance, social media engagement, and other relevant metrics. Manage the production of regular reports on communications outcomes (e.g. monthly media coverage reports, social media analytics, campaign ROI). Use insights from these reports to refine strategies and demonstrate the value of communications initiatives to the company’s success.
• Growth & Business Development: Own a revenue target with leadership; forecast weekly and keep a healthy pipeline. Lead credentials and pitches; shape proposals, scopes, and fees with clear value and solid margins. Grow existing accounts through timely upsell/cross-sell ideas that solve real client needs. Market presence: drive thought leadership (panels, bylines, case studies) that generates inbound interest.

Qualifications & Experience:

• Education: Bachelor’s degree in Communications, Public Relations, Marketing, Media Studies or related field. A Master’s degree is a plus but not required.
• Experience: 5+ years of progressive experience in public relations or communications, with at least a few years in a leadership or managerial role. Experience crafting strategy and managing campaigns in the lifestyle, consumer, or retail sector is highly advantageous.
• Leadership & Strategy Skills: Demonstrated ability to develop and execute communication strategies at a high level. Strong leadership and team management skills – you have experience guiding teams, providing mentorship, and coordinating cross-functional efforts. Able to see the on a macro level and align communication initiatives with business strategy.
• Exceptional Communication: Outstanding written and verbal communication abilities. You’re adept at messaging for different audiences, from press releases and speeches to social media and internal memos. Confident public speaking and presentation skills, with the charisma to serve as a public face of the company when needed.
• Media and Industry Knowledge: Deep understanding of media relations and the Singapore media landscape. Established network or ability to build one with senior journalists and media personalities. Familiarity with current trends in PR, digital marketing, and consumer engagement (especially in lifestyle and retail domains). Experience handling crisis communication and media issues with discretion and tact.
• Analytical & Results-Driven: Data-savvy approach to communications, and able to interpret coverage metrics, digital analytics, and market research to inform decision-making. Strong problem-solving skills and the ability to remain calm and effective under pressure (e.g., during a PR crisis or tight deadline).
• Adaptability & Vision: A creative thinker who can innovate in communications techniques (from storytelling formats to new channels) while also maintaining a consistent brand voice. Must be comfortable in a fast-paced, hybrid work setting, adapting to new tools and changing consumer trends. High level of professionalism, with the ability to handle sensitive information and high-profile campaigns with confidence.

What We Offer:

• Leadership Opportunity: This role positions you as a key leader in our organisation. You will have the chance to shape the public image and messaging of a company that influences lifestyle trends. Your ideas will directly impact brand perception and you’ll have the autonomy to introduce initiatives that push creative boundaries.
• Dynamic Work Culture: Join a passionate team that thrives on innovation and collaboration. We foster a supportive culture where the Communications Deputy Director works hand-in-hand with other senior leaders and the team to achieve excellence. Expect a work environment that values creativity, open communication, and continuous improvement.
• Hybrid Work Benefits: We provide a flexible hybrid work arrangement – strike a balance between focused remote work and in-person team synergy (3 days from home, 2 days in office). We also offer modern office facilities on office days and the tech tools you need to collaborate effectively from anywhere.
• Competitive Compensation: We offer a market-competitive salary package for this senior role. This comes along with performance bonuses and benefits, as we believe in rewarding the talent and leadership you bring to the table.
• Growth & Development: We are committed to your professional growth. You’ll have access to industry events, training programs, and networking opportunities. As our company grows, so can your career. This role could evolve into a future Director position for the right candidate. We want you to succeed and will provide the resources and support to help you excel.

Step into a role where your strategic vision and communication prowess can truly shine. As our Communications Deputy Director, you will not only lead a team and shape our brand’s narrative, you’ll be part of driving the success of campaigns that excite and inspire consumers. If you’re ready to take on a challenging and rewarding leadership role in a hybrid, forward-thinking company, we encourage you to apply and let’s chart the future of lifestyle communications together!

We are seeking a proactive and skilled Media Relations Manager to significantly amplify Tzu Chi’s impactful stories, strengthen our public presence, and inspire greater community engagement through strategic media outreach and fostering strong relationships with media partners

Key Responsibilities

1. Strategic Communication Planning

• Work with leadership and editorial teams to develop and implement strategic media communication plans aligned with Tzu Chi’s vision and organizational priorities.
  
  

• Build and maintain contact lists of mainstream media, online platforms, and KOLs (including nano-influencers), cultivating long-term partnerships.
• Draft and edit bilingual press releases, media invitations, and spokesperson scripts; adapt content for regular dissemination through media partners.
  
  

• Plan and execute media-facing events, such as press conferences, opening ceremonies, and interviews, managing protocols and logistics.
• Coordinate with internal teams and volunteers to ensure smooth media facilitation and consistent messaging.
  
  

• Monitor media and social platforms to track coverage and sentiment; compile regular reports and inform strategic adjustments.
• Activate crisis communication procedures and coordinate official statements during significant events or reputational risks.
  
  

• Serve as the main liaison for media inquiries, assessing collaboration proposals and managing interview arrangements.
• Coordinate with internal units to provide accurate and timely information aligned with leadership direction.
  
  

• Consolidate updates from Tzu Chi’s various missions and confirm messaging with spokespersons for public release.
• Manage partner requests for media materials, ensuring compliance with branding, copyrights, and data protection policies.
  
  

• Oversee the production of the annual report with internal stakeholders and vendors, ensuring factual and editorial accuracy.
• Track progress, lead content compilation, and maintain high publication standards.
  
  

• Mobilize Media Relations volunteers to support media receptions and outreach efforts.
• Plan and implement internal spokesperson training with regular briefings and media response simulations.
  

Job Requirements

• Diploma or Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.

• Minimum 3 years of experience in media relations, mainstream media, multimedia production, or a closely related field involving project coordination and planning.

• Bilingual proficiency in English and Chinese (written and spoken) are essential.

• Strong knowledge of mainstream media operations and keen awareness of current affairs.

• Proven experience in crisis communication and reputation management.

• Proactive, detail-oriented, and able to work independently while maintaining effective teamwork.

• Passionate about NGO/VWO work, with alignment to Tzu Chi’s values will be an advantage.

• Willingness to work outside office hours occasionally, with time-off provided as compensation.
  
  ** Please submit your CV and portfolio. We regret that only shortlisted candidates will be notified.
  
  

From Passion to Compassion
With over 30 years of supporting the community, Tzu-Chi Foundation (Singapore) is dedicated to uplifting lives through various services that make a positive difference. Our media team plays a key role in sharing impactful stories and inspiring others to join us in building a compassionate, supportive community.

We invite passionate individuals to be part of this meaningful journey.

For internal use only: 02

We are seeking a highly skilled Communications Specialist to join our team. As a key member of our communications department, you will be responsible for developing and implementing effective communication strategies to promote our brand and engage with stakeholders.

The ideal candidate will have a strong background in media relations, corporate communications, and internal communications. They will be able to craft compelling messages that resonate with diverse audiences and possess excellent writing skills. Proficiency in Mandarin Chinese is an asset.

Key responsibilities include:

• Developing and maintaining relationships with local media outlets;
• Crafting press releases, media advisories, and other external communications materials;
• Managing media events and providing support for corporate and internal communications initiatives;
• Collaborating with cross-functional teams to integrate communications efforts and ensure consistency across all channels;

To be successful in this role, you must have:

• A bachelor's degree in Communications, Journalism, or a related field;
• At least 4 years of experience in public relations, corporate communications, or a related field;
• Excellent written and verbal communication skills;
• Ability to work in a fast-paced environment and prioritize multiple tasks effectively;
• Strong understanding of the local media landscape and ability to cultivate relationships with key stakeholders.

If you are a motivated and detail-oriented individual with a passion for communications, we encourage you to apply for this exciting opportunity.

We are seeking a proactive and skilled Media Relations Manager to significantly amplify Tzu Chi’s impactful stories, strengthen our public presence, and inspire greater community engagement through strategic media outreach and fostering strong relationships with media partners

Key Responsibilities

• Strategic Communication Planning

• Work with leadership and editorial teams to develop and implement strategic media communication plans aligned with Tzu Chi’s vision and organizational priorities.
  

• Media Relations and Public Exposure

• Build and maintain contact lists of mainstream media, online platforms, and KOLs (including nano-influencers), cultivating long-term partnerships.
• Draft and edit bilingual press releases, media invitations, and spokesperson scripts; adapt content for regular dissemination through media partners.
  

• Media Engagement and Event Coordination

• Plan and execute media-facing events, such as press conferences, opening ceremonies, and interviews, managing protocols and logistics.
• Coordinate with internal teams and volunteers to ensure smooth media facilitation and consistent messaging.
  

• Monitoring, Analysis, and Crisis Communication

• Monitor media and social platforms to track coverage and sentiment; compile regular reports and inform strategic adjustments.
• Activate crisis communication procedures and coordinate official statements during significant events or reputational risks.
  

• Media Requests and External Liaison

• Serve as the main liaison for media inquiries, assessing collaboration proposals and managing interview arrangements.
• Coordinate with internal units to provide accurate and timely information aligned with leadership direction.
  

• Cross-Departmental Coordination

• Consolidate updates from Tzu Chi’s various missions and confirm messaging with spokespersons for public release.
• Manage partner requests for media materials, ensuring compliance with branding, copyrights, and data protection policies.
  

• Annual Report Coordination

• Oversee the production of the annual report with internal stakeholders and vendors, ensuring factual and editorial accuracy.
• Track progress, lead content compilation, and maintain high publication standards.
  

• Volunteer and Spokesperson Training

• Mobilize Media Relations volunteers to support media receptions and outreach efforts.
• Plan and implement internal spokesperson training with regular briefings and media response simulations.
  

Job Requirements

• Diploma or Bachelor’s degree in Communications, Public Relations, Journalism, or a related field.

• Minimum 3 years of experience in media relations, mainstream media, multimedia production, or a closely related field involving project coordination and planning.

• Bilingual proficiency in English and Chinese (written and spoken) are essential.

• Strong knowledge of mainstream media operations and keen awareness of current affairs.

• Proven experience in crisis communication and reputation management.

• Proactive, detail-oriented, and able to work independently while maintaining effective teamwork.

• Passionate about NGO/VWO work, with alignment to Tzu Chi’s values will be an advantage.

• Willingness to work outside office hours occasionally, with time-off provided as compensation.
  ** Please submit your CV and portfolio. We regret that only shortlisted candidates will be notified.
  

From Passion to Compassion
With over 30 years of supporting the community, Tzu-Chi Foundation (Singapore) is dedicated to uplifting lives through various services that make a positive difference. Our media team plays a key role in sharing impactful stories and inspiring others to join us in building a compassionate, supportive community.

We invite passionate individuals to be part of this meaningful journey.

For internal use only: 02

Overview

HR Manager | Empowering Teams & Transforming Employee Experiences

As an Associate Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of the business in addition to providing senior level consultancy. In client work, you will play a leading role in large and complex accounts and you will be active in crisis readiness and response advisory.

You will be integral to the development and management of your clients’ overall communications strategy. You will give strong strategic consultation and generate excelling results for our communication campaigns. You will establish long term and proactive relationships with your clients’, who will trust your responsiveness, the quality of your counsel and your communications expertise.

Leadership qualities you possess will mean that you are able to drive and motivate the account team. Your role will involve managing colleagues in the account teams, mentoring their development and being a source of constructive feedback, ideas and experience.

You will play a crucial role in the team’s future growth through your contribution to our new business process, helping to identify prospective opportunities, representing the agency in new business meeting, and managing the development and delivery of pitches. You will be a valued member of the wider team, contributing strategy and solutions to differentiating our offering in Asia, as well as liaising with other international offices.

Duties and Responsibilities:

Business Leadership

• An ambassador for the business
• Plays an important role in leading teams to achieve company goals
• Mentors and facilitates team members to foster excellence in client work and enhance staff development
• Plays a role in attracting and retaining high calibre talent
• Leads internal and marketing initiatives
• Takes a keen interest in the business a whole and fosters team spirit
• Offers inputs outside their own accounts and encourages team cooperation
• Works with colleagues across the Group to enhance Group cooperation
• A strong commercial sense and a driver of efficiency and profitability
• Contributes to the operational aspects of running the business by managing the profitability of a portfolio of accounts

Strategic Counsel/Planning

• A trusted advisor to clients
• Key architect of strategic direction of accounts
• A steady hand in providing strategic counsel and planning
• Able to handle complex issues for clients

Client Relationships

• Well established client relationships at a senior level and starting to build C-level relationships
• Utilizes client relationships to lead business retention and business generation
• Confident in dealing even with difficult client relationship issues
• Able to deputize for more senior team members where necessary
• The driving force on client servicing teams and the main “go-to” contact person on client accounts, including complex and regional work
• Leads client meetings and delivers confident and robust counsel
• Ensures quality of delivery in client work
• Responsive approach to client communication
• Manages client and account team timelines and ensures deadlines are met
• Manages client conflict, expectations and demands

Account and Team Management

• Effective management and motivation of account teams
• The confidence and ability to lead accounts and a source of constructive feedback, ideas and experience
• Supervises, mentors and facilitates junior team members in client work
• Day-to-day responsibility for managing work streams on client accounts
• Strong commercial awareness of the profitability of accounts
• Proven ability to take direction and turn it into successful implementation

Media and Stakeholder Relations

• Strong understanding of relevant stakeholder/media/analyst contacts
• Leverages on a broad network of stakeholder/media/analyst contacts, including at a senior level, to achieve exceptional results
• A track record of confidently handling even challenging stakeholders/difficult reporters confidently

Content

• Provides vision and supervision in the creation of high-quality content
• Provides a clear lead in the planning and creation of high-quality content for clients
• Displays creativity and flair in content development
• Supervises junior team members and develops their excellence in content creation
• Strong attention to detail in written work

New Business

• Plays a leading role in business development and lead generation by effectively leveraging on a broad network of stakeholder contacts
• Gives vision and direction in the development and completion of proposals
• Plays an active role in contract negotiations
• Keen interest and active involvement in identifying and converting new business opportunities
• Main coordinator and facilitator (or “pen-holder”) in the development and completion of proposals
• Plays an active, and sometimes leading role in new business pitches and presentations

Skills, Experience and Behaviors

• Typically, 8 + years of experience in communications or a related industry or area
• A champion for Klareco who lives out the Klareco values in work and the workplace
• A strong leader who takes responsibility and leads by example
• A motivator who can inspire and manage team members to achieve results for clients
• A positive outlook, problem solver and solution-finder
• Able to adapt quickly and embrace change
• Entrepreneurial in spirit, self-motivated and creative
• Bold in counsel and brave in decision making
• Takes responsibility and ownership for delivering results
• Embraces diversity of background, ideas and experience
• A guardian of quality and a strong commitment to ensuring excellence
• The skills and confidence to develop and maintain professional relationships
• Able to think and plan strategically
• A growing aptitude for understanding and tackling complex issues
• Creative and innovative in approach
• Effective at influencing and persuading to achieve results
• A strong team player who recognises the importance of collective responsibility in a team
• Able to multi-task and effectively prioritise individual and team workloads
• Candidates with lesser experience will be considered as Senior Consultant

• Mid-Senior level

• Full-time

• Public Relations, Management, and Business Development
• Industries
• Public Relations and Communications Services, Business Consulting and Services, and Marketing Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview

HR Manager | Empowering Teams & Transforming Employee Experiences

As an Associate Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of the business in addition to providing senior level consultancy. In client work, you will play a leading role in large and complex accounts and you will be active in crisis readiness and response advisory.

You will be integral to the development and management of your clients’ overall communications strategy. You will give strong strategic consultation and generate excelling results for our communication campaigns. You will establish long term and proactive relationships with your clients’, who will trust your responsiveness, the quality of your counsel and your communications expertise.

Leadership qualities you possess will mean that you are able to drive and motivate the account team. Your role will involve managing colleagues in the account teams, mentoring their development and being a source of constructive feedback, ideas and experience.

You will play a crucial role in the team’s future growth through your contribution to our new business process, helping to identify prospective opportunities, representing the agency in new business meeting, and managing the development and delivery of pitches. You will be a valued member of the wider team, contributing strategy and solutions to differentiating our offering in Asia, as well as liaising with other international offices.

Duties and Responsibilities:

Business Leadership

• An ambassador for the business
• Plays an important role in leading teams to achieve company goals
• Mentors and facilitates team members to foster excellence in client work and enhance staff development
• Plays a role in attracting and retaining high calibre talent
• Leads internal and marketing initiatives
• Takes a keen interest in the business a whole and fosters team spirit
• Offers inputs outside their own accounts and encourages team cooperation
• Works with colleagues across the Group to enhance Group cooperation
• A strong commercial sense and a driver of efficiency and profitability
• Contributes to the operational aspects of running the business by managing the profitability of a portfolio of accounts

Strategic Counsel/Planning

• A trusted advisor to clients
• Key architect of strategic direction of accounts
• A steady hand in providing strategic counsel and planning
• Able to handle complex issues for clients

Client Relationships

• Well established client relationships at a senior level and starting to build C-level relationships
• Utilizes client relationships to lead business retention and business generation
• Confident in dealing even with difficult client relationship issues
• Able to deputize for more senior team members where necessary
• The driving force on client servicing teams and the main “go-to” contact person on client accounts, including complex and regional work
• Leads client meetings and delivers confident and robust counsel
• Ensures quality of delivery in client work
• Responsive approach to client communication
• Manages client and account team timelines and ensures deadlines are met
• Manages client conflict, expectations and demands

Account and Team Management

• Effective management and motivation of account teams
• The confidence and ability to lead accounts and a source of constructive feedback, ideas and experience
• Supervises, mentors and facilitates junior team members in client work
• Day-to-day responsibility for managing work streams on client accounts
• Strong commercial awareness of the profitability of accounts
• Proven ability to take direction and turn it into successful implementation

Media and Stakeholder Relations

• Strong understanding of relevant stakeholder/media/analyst contacts
• Leverages on a broad network of stakeholder/media/analyst contacts, including at a senior level, to achieve exceptional results
• A track record of confidently handling even challenging stakeholders/difficult reporters confidently

Content

• Provides vision and supervision in the creation of high-quality content
• Provides a clear lead in the planning and creation of high-quality content for clients
• Displays creativity and flair in content development
• Supervises junior team members and develops their excellence in content creation
• Strong attention to detail in written work

New Business

• Plays a leading role in business development and lead generation by effectively leveraging on a broad network of stakeholder contacts
• Gives vision and direction in the development and completion of proposals
• Plays an active role in contract negotiations
• Keen interest and active involvement in identifying and converting new business opportunities
• Main coordinator and facilitator (or “pen-holder”) in the development and completion of proposals
• Plays an active, and sometimes leading role in new business pitches and presentations

Skills, Experience and Behaviors

• Typically, 8 + years of experience in communications or a related industry or area
• A champion for Klareco who lives out the Klareco values in work and the workplace
• A strong leader who takes responsibility and leads by example
• A motivator who can inspire and manage team members to achieve results for clients
• A positive outlook, problem solver and solution-finder
• Able to adapt quickly and embrace change
• Entrepreneurial in spirit, self-motivated and creative
• Bold in counsel and brave in decision making
• Takes responsibility and ownership for delivering results
• Embraces diversity of background, ideas and experience
• A guardian of quality and a strong commitment to ensuring excellence
• The skills and confidence to develop and maintain professional relationships
• Able to think and plan strategically
• A growing aptitude for understanding and tackling complex issues
• Creative and innovative in approach
• Effective at influencing and persuading to achieve results
• A strong team player who recognises the importance of collective responsibility in a team
• Able to multi-task and effectively prioritise individual and team workloads
• Candidates with lesser experience will be considered as Senior Consultant

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Public Relations, Management, and Business Development
• Industries
• Public Relations and Communications Services, Business Consulting and Services, and Marketing Services

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Overview
HR Manager | Empowering Teams & Transforming Employee Experiences
As an Associate Director in Klareco, you will be part of the senior team. You will play an important role in the management and development of the business in addition to providing senior level consultancy. In client work, you will play a leading role in large and complex accounts and you will be active in crisis readiness and response advisory.
You will be integral to the development and management of your clients’ overall communications strategy. You will give strong strategic consultation and generate excelling results for our communication campaigns. You will establish long term and proactive relationships with your clients’, who will trust your responsiveness, the quality of your counsel and your communications expertise.
Leadership qualities you possess will mean that you are able to drive and motivate the account team. Your role will involve managing colleagues in the account teams, mentoring their development and being a source of constructive feedback, ideas and experience.
You will play a crucial role in the team’s future growth through your contribution to our new business process, helping to identify prospective opportunities, representing the agency in new business meeting, and managing the development and delivery of pitches. You will be a valued member of the wider team, contributing strategy and solutions to differentiating our offering in Asia, as well as liaising with other international offices.
Duties and Responsibilities:
Business Leadership
An ambassador for the business
Plays an important role in leading teams to achieve company goals
Mentors and facilitates team members to foster excellence in client work and enhance staff development
Plays a role in attracting and retaining high calibre talent
Leads internal and marketing initiatives
Takes a keen interest in the business a whole and fosters team spirit
Offers inputs outside their own accounts and encourages team cooperation
Works with colleagues across the Group to enhance Group cooperation
A strong commercial sense and a driver of efficiency and profitability
Contributes to the operational aspects of running the business by managing the profitability of a portfolio of accounts
Strategic Counsel/Planning
A trusted advisor to clients
Key architect of strategic direction of accounts
A steady hand in providing strategic counsel and planning
Able to handle complex issues for clients
Client Relationships
Well established client relationships at a senior level and starting to build C-level relationships
Utilizes client relationships to lead business retention and business generation
Confident in dealing even with difficult client relationship issues
Able to deputize for more senior team members where necessary
The driving force on client servicing teams and the main “go-to” contact person on client accounts, including complex and regional work
Leads client meetings and delivers confident and robust counsel
Ensures quality of delivery in client work
Responsive approach to client communication
Manages client and account team timelines and ensures deadlines are met
Manages client conflict, expectations and demands
Account and Team Management
Effective management and motivation of account teams
The confidence and ability to lead accounts and a source of constructive feedback, ideas and experience
Supervises, mentors and facilitates junior team members in client work
Day-to-day responsibility for managing work streams on client accounts
Strong commercial awareness of the profitability of accounts
Proven ability to take direction and turn it into successful implementation
Media and Stakeholder Relations
Strong understanding of relevant stakeholder/media/analyst contacts
Leverages on a broad network of stakeholder/media/analyst contacts, including at a senior level, to achieve exceptional results
A track record of confidently handling even challenging stakeholders/difficult reporters confidently
Content
Provides vision and supervision in the creation of high-quality content
Provides a clear lead in the planning and creation of high-quality content for clients
Displays creativity and flair in content development
Supervises junior team members and develops their excellence in content creation
Strong attention to detail in written work
New Business
Plays a leading role in business development and lead generation by effectively leveraging on a broad network of stakeholder contacts
Gives vision and direction in the development and completion of proposals
Plays an active role in contract negotiations
Keen interest and active involvement in identifying and converting new business opportunities
Main coordinator and facilitator (or “pen-holder”) in the development and completion of proposals
Plays an active, and sometimes leading role in new business pitches and presentations
Skills, Experience and Behaviors
Typically, 8 + years of experience in communications or a related industry or area
A champion for Klareco who lives out the Klareco values in work and the workplace
A strong leader who takes responsibility and leads by example
A motivator who can inspire and manage team members to achieve results for clients
A positive outlook, problem solver and solution-finder
Able to adapt quickly and embrace change
Entrepreneurial in spirit, self-motivated and creative
Bold in counsel and brave in decision making
Takes responsibility and ownership for delivering results
Embraces diversity of background, ideas and experience
A guardian of quality and a strong commitment to ensuring excellence
The skills and confidence to develop and maintain professional relationships
Able to think and plan strategically
A growing aptitude for understanding and tackling complex issues
Creative and innovative in approach
Effective at influencing and persuading to achieve results
A strong team player who recognises the importance of collective responsibility in a team
Able to multi-task and effectively prioritise individual and team workloads
Candidates with lesser experience will be considered as Senior Consultant
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Public Relations, Management, and Business Development
Industries
Public Relations and Communications Services, Business Consulting and Services, and Marketing Services
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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

You’ll love this role if you get your kicks by helping others. We’re looking a Social Media Relations Executive who loves solving problems and creating long term customer relationships. This is a great opportunity if you care deeply, genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful

Make an Impact by

• Being the point of contact for customers who channelled their feedback via means of Facebook, Twitter, and any other (social) media related channel/platform.
• Provide a consistent and appropriate voice for the company in the social media sphere in a timely manner.
• Maintain awareness of customer needs through regular contact and by taking actions that are tailored to the customers’ requirements.
• Communicate politely and timely with customers including but not limited to Facebook, Twitter, SMS, Email, letter and telephone calls.
• Co-ordinate with the relevant stakeholders to investigate and respond to customers in a timely manner.
• Provide effective service recovery in addressing customer’s needs by ensuring compliance to service recovery procedures and minimizing costs through corrective actions.
• Develop strong business relationships with all stakeholders to ensure the appropriate delivery and communication of processes improvement.
• Be the voice of the customers. Suggest improvements and seek opportunities for innovation in customer service standards, policies and procedures for the company or department.
• Keep abreast of developments and changes in products, services, policies and procedures by reading pertinent journals, attending briefing/meetings and courses.

Skills for Success

• A Diploma in any discipline with credit in English with at least3 years relevant working experience in fast paced environment and service industry. Preferably with 1-2 years of experience working in Social Media environment
• Proficient in Microsoft Office applications
• Possess strong customer service orientation and proven excellent customer service skills
• Demonstrate ability to interpret customer needs correctly
• Possess a good work attitude and must be meticulous, organized, reliable and able to handle work pressure well
• Independent and able to work under minimal supervision.
• OK to work on shift

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

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