3,818 Providing Ongoing Support jobs in Singapore

(Job ID: 994105)

Responsibilities:

Technical Support (40%)

• Build strong customer relationships and resolve technical issues effectively.
• Provide technical advice, reports, and support based on monitoring data.
• Analyze system performance and recommend improvements.
• Assist with aftermarket sales opportunities.

Maintenance Coordination (40%)

• Plan and support both scheduled and emergency maintenance activities.
• Liaise with internal teams and vendors to ensure smooth maintenance execution.
• Travel to sites for hands-on technical advisory support.

Troubleshooting and Root Cause Analysis (20%)

• Provide urgent on-site troubleshooting during plant emergencies.
• Lead root cause investigations and provide clear technical reports.
• Collaborate with engineering teams to resolve issues.

Requirements:

• Diploma/Degree in a relevant engineering or technical field
• 5 - 8 years of experience with turbines or large rotating machinery
• Strong customer-facing experience and hands-on troubleshooting skills
• Able to travel overseas if required
• Familiarity with turbine systems, generators, control systems is a plus

To apply, kindly send your updated resume to

We are regret that only shortlisted candidate will be notified.

However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Licence No.: 07C5771

EA Personnel Reg. No.: R24122504

EA Personnel Name: Edmund Ting Chao Siong

Key Responsibilities

1. Technical Support & Helpdesk

• Provide first-level technical support and troubleshooting for products and systems.
• Handle user queries and incidents via the ticketing system.
• Document technical issues and maintain the knowledge base.
• Conduct basic system health checks and monitoring.
• Escalate complex technical issues to relevant teams.

2. Administrative & Financial Management

• Process procurement requests and maintain vendor relationships.
• Track milestone payments and prepare payment documentation.
• Monitor and update project budgets.
• Generate regular financial reports and reconciliations.
• Maintain proper documentation for audit purposes.

Technical Skills

• Strong IT troubleshooting capabilities.
• Basic networking knowledge.
• Proficiency in Microsoft Office Suite.
• Data analytics skills (advantageous).

Administrative Skills

• Attention to detail and accuracy.
• Excellent documentation skills.
• Good project tracking abilities.
• Basic financial literacy.

Soft Skills

• Strong communication skills.
• Customer service orientation.
• Ability to multi-task effectively.
• Problem-solving mindset.
• Team player attitude.

If you believe you fit the requirements for the role, please submit your application below or drop us an email directly quoting the job title.

Due to an anticipated high volume of applicants, we regret that only shortlisted candidates will be notified. The information provided is for recruitment purposes only.

Know someone who would be a great fit for this role? Refer them to us and get rewarded.

Cornerstone Global Partners (EA License Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Eugene Then

EA Registration Number: R22104742.

Cornerstone Global Partners Pte Ltd (EA License: 19C9859)

Responsibilities:

 To manage the technology ticketing impacting bank client's group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.

 The Helpdesk contract agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made.

Requirements: ducation:

achelor's degree in business, Computer Science, or related discipline required.

andidates with 3-4 years of experience in working with IT Helpdesk roles.

roficient with MS Office products, knows a bit about IT Services such as desktop, software and able to do Excel reporting.

luent in English and can manage calls easily.

andidate will work with Helpdesk and perform varied tasks such as attending user calls, user emails, raising tickets in Remedy

Essential:

xperience: 4-5 years managing complex IT queries and requests in a matrix environment or Operational Line experience is preferred.

bove average and exceptional written and oral communication skills

Key Domain/ Technical Skills:

nderstanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development.

TIL Foundation certification is preferred.

===

About us: D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.

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Interested candidates may reach out directly to our recruiters (Edwin: +65 8 8 3 3 0 1 9 2 | EA License No: 24C2333 | EA Personnel No: R24123520)

Job Description

• Involve in servicing and maintenance works, aftersales support
• Project scheduling and coordination
• Project testing and commissioning
• Conduct training to customers
• Provide assistance and support to Technical Manager

Requirements

• ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
• No working experience are welcome, on the job training provided
• Highly motivated individuals with willing to learn attitude
• Autocad drafting skills preferred but not mandatory
• Basic electrical, electronics knowledge
• Opportunities for overseas work trips and training trips

Highlights

• 5 day work week
• Performance Bonus & Annual Healthy Lifestyle Incentive
• Opportunities for career advancement in a specialised market

Responsibilities:

• Perform checks in inventory software system to ensure inventories are in place
• Perform regular repairs and maintenance of yard and workshop tools and equipment
• Maintain the tool room through 5S initiatives and good housekeeping practices

Requirement:

• ITE/Diploma in Engineering with knowledge on tooling and vehicle maintenance
• Computer literate in Microsoft Office and possess Class 3 driving license.
• Ability to work Overtime/Week when required

Interested applicants, send in your updated resume by clicking "Apply Now".

Lin Weikang

EA Personnel No: R21102570

EA License No: 23C1894

Job Description

• Involve in servicing and maintenance works, aftersales support
• Project scheduling and coordination
• Project testing and commissioning
• Conduct training to customers
• Provide assistance and support to Technical Manager

Requirements

• ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
• No working experience are welcome, on the job training provided
• Highly motivated individuals with willing to learn attitude
• Autocad drafting skills preferred but not mandatory
• Basic electrical, electronics knowledge
• Opportunities for overseas work trips and training trips

Highlights

• 5 day work week
• Performance Bonus & Annual Healthy Lifestyle Incentive
• Opportunities for career advancement in a specialised market

Job Description:

• To install and set up wired and wireless network infrastructures, from configuring Internet Routers to switches and Wireless APs
• To provide basic desktop support as part of network troubleshooting exercise
To provide basic technical troubleshooting support for networks onsite and/or remotely, for the Company’s Managed Services clients

Job Requirements:

• Candidates must have at least 3 years networking experience.
• Candidates must have good basic knowledge of Internet connectivity, routers, switches and AP solutions.
• Good working knowledge and hands-on experience in prevailing UTM brands of firewalls and EndPoint Security solution are preferred.
• Candidates must be very disciplined and responsible in meeting project dateline
• Candidates must be very responsible in basic project documentation
• Training on the Company’s backend platform will be provided to the successful applicants

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions enhance data performance, streamline migration and modernization processes, and strengthen cybersecurity for our clients. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500. Quest provides a broad range of service offerings to support our solutions and meet evolving customer needs. Headquartered in Aliso Viejo, California, Quest employs over 3,500 team members in 39 countries.

Role Description

This is a full-time remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical support, customer support, troubleshooting issues, ensuring customer satisfaction, and utilizing analytical skills to diagnose and solve problems.

Qualifications

• Technical Support and Troubleshooting skills
• Customer Support and Customer Satisfaction skills
• Strong Analytical Skills
• Excellent verbal and written communication skills
• Ability to work independently and remotely
• Experience in IT management or a related field is a plus
• Bachelor's degree in Computer Science, Information Technology, or related field

• Entry level

• Full-time

• Information Technology

• Software Development

Get AI-powered advice on this job and more exclusive features.

Unlock Your Potential with a Growing and Dynamic Company.

At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established ourselves as a trusted partner in servicing regional accounts across 13 countries in Southeast Asia.

Our success is rooted in our core values: PACT - professionalism, accountability, consistency, and teamwork. These values drive our dynamic and fast-paced environment, where results matter. We believe in fostering a culture of open communication, where every voice is valued, and ideas are encouraged to flourish. One of our key differentiators is our flat organizational structure, which promotes a collaborative and inclusive work environment. Our management team is hands-on and approachable, working side by side with our talented employees to drive innovation and achieve remarkable results. As a growing company, we offer tremendous potential for personal and professional growth. We embrace a meritocratic approach, recognizing and rewarding the contributions of talented individuals who thrive in a team-oriented setting.

We believe in providing ample opportunities for our employees to take on new challenges, learn, and advance their careers. If you are a passionate and driven individual seeking a rewarding career in a company that values your skills and potential, Ascentis is the place for you.

Join us on our journey of success and be part of a team that is shaping the future of our industry. We look forward to welcoming exceptional talent who share our values and are ready to make an impact. Together, we can ascend to new heights.

You will be responsible for maintaining, troubleshooting and deployment of our POS products and related services, ensuring the smooth operation of our client's system and applications. This client-facing role requires hands-on technical expertise, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.

Key Responsibilities

• Provide technical support for POS hardware, software and network.
• Install, configure, and deploy POS hardware, software, and equipment.
• Collaborate with vendors and internal teams to resolve technical issues.
• Maintain documentation, system logs, and knowledge bases.
• Train and support end-users on POS system, tools, and best practices.

Qualifications & Skills

• Diploma/Certification in Information Technology, Computer Science, or related field.
• Proven 1-2 years of experience of a technical support role in a POS related environment.
• Familiar with POS system, EDC terminals and other related systems.
• Proficiency in troubleshooting hardware and software issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple priorities.
• Proficient in English and Mandarin is preferred.

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology

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