2,954 Program Management jobs in Singapore
Program Management Specialist
Posted 1 day ago
Job Viewed
Job Description
Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
**Job Summary**
This position supports customer accounts across all tiers. He/She analyzes and responds to customer requests, resolves issues, conducts research, prepares reports and identifies account penetration opportunities. This position advises on customer setups, provides service failure recovery management and keeps customers informed of new products, service enhancements, shipment and order entry changes, product-specific issues and missed metrics. He/She collaborates with operations to resolve and escalate service failures, creating corrective action and recommending process improvements. This position also determines root causes of service failures to ensure resolution and decrease reoccurrences.
**Responsibilities:**
+ Reviews rates, tracks shipments and orders and updates customer files and profiles.
+ Provides response tracking, track and trace services and notification of status information and events impacting clients.
+ Interfaces with customers during service failures to address concerns.
+ Conducts customer surveys to identify trends, process improvements, issues and satisfaction.
+ Optimizes individual customer orders (e.g., assist with facilitation through operations fulfillment, dispatch, inbound and outbound shipments, customs clearance, etc.).
+ Collaborates with operations to ensure pickup and delivery during proactive tracking activities.
+ Monitors invoicing and accounts receivable aging.
+ Conducts research and performance tracking; monitors client activity to support service level agreements and events impacting customers.
**Qualifications:**
+ Applies UPS policies and procedures to situations and operations
+ Understands features and business applications of UPS services, products and customer-facing technology offerings/solutions
+ Applies supply chain and logistics knowledge as it relates to manufacturing and distributing products
+ Generates standard and customized reports and information queries; accesses appropriate databases; interprets and clarifies data
+ Identifies customer problems; uses appropriate internal resources to resolve complex customer issues
+ Synthesizes, combines and integrates information and data to form conclusions and make sound decisions/recommendations
+ Experience using Microsoft Office products or equivalent software
+ Freight Forwarding, Distribution, Customs Brokerage and/or Transportation experience - Preferred
**社員タイプ:**
常勤
UPSは、差別、ハラスメント、報復のない職場を提供することにコミットしています。
Program Management Specialist
Posted 1 day ago
Job Viewed
Job Description
Khám phá cơ hội tiếp theo của bạn tại tổ chức Fortune Global 500. Hình dung các khả năng đổi mới, trải nghiệm văn hóa bổ ích của chúng tôi và làm việc với các nhóm đầy tài năng giúp bạn trở nên tốt hơn mỗi ngày. Chúng tôi hiểu những gì cần thiết để dẫn dắt UPS trong tương lai - những người có khả năng kết hợp độc đáo giữa năng lực với niềm đam mê. Nếu bạn có tố chất và khả năng lãnh đạo bản thân hoặc nhóm, sẽ có những vai trò sẵn sàng để bạn trau dồi kỹ năng và đưa bạn lên một tầm cao mới.
**Mô tả công việc:**
**Job Summary**
This position supports customer accounts across all tiers. He/She analyzes and responds to customer requests, resolves issues, conducts research, prepares reports and identifies account penetration opportunities. This position advises on customer setups, provides service failure recovery management and keeps customers informed of new products, service enhancements, shipment and order entry changes, product-specific issues and missed metrics. He/She collaborates with operations to resolve and escalate service failures, creating corrective action and recommending process improvements. This position also determines root causes of service failures to ensure resolution and decrease reoccurrences.
**Responsibilities:**
+ Reviews rates, tracks shipments and orders and updates customer files and profiles.
+ Provides response tracking, track and trace services and notification of status information and events impacting clients.
+ Interfaces with customers during service failures to address concerns.
+ Conducts customer surveys to identify trends, process improvements, issues and satisfaction.
+ Optimizes individual customer orders (e.g., assist with facilitation through operations fulfillment, dispatch, inbound and outbound shipments, customs clearance, etc.).
+ Collaborates with operations to ensure pickup and delivery during proactive tracking activities.
+ Monitors invoicing and accounts receivable aging.
+ Conducts research and performance tracking; monitors client activity to support service level agreements and events impacting customers.
**Qualifications:**
+ Applies UPS policies and procedures to situations and operations
+ Understands features and business applications of UPS services, products and customer-facing technology offerings/solutions
+ Applies supply chain and logistics knowledge as it relates to manufacturing and distributing products
+ Generates standard and customized reports and information queries; accesses appropriate databases; interprets and clarifies data
+ Identifies customer problems; uses appropriate internal resources to resolve complex customer issues
+ Synthesizes, combines and integrates information and data to form conclusions and make sound decisions/recommendations
+ Experience using Microsoft Office products or equivalent software
+ Freight Forwarding, Distribution, Customs Brokerage and/or Transportation experience - Preferred
**Loại nhân viên:**
Lâu dài
UPS cam kết cung cấp một nơi làm việc không có tình trạng phân biệt đối xử, quấy rối và trả thù.
Program Management Specialist
Posted today
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Job Description
This is a dynamic role that oversees the day-to-day activities of the Project Management Office (PMO) for a strategic project. The PMO Manager works closely with the Project Director and Project Manager to ensure the successful delivery of a program comprising various applications delivering a specific scope over multiple years.
The ideal candidate will have experience with project management methodologies and knowledge of the system development life cycle. Strong analytical and problem-solving skills are essential, as well as the ability to think strategically and report effectively.
The PMO Manager will be responsible for maintaining the Project Management Plan, which includes the project scope, objectives, assumptions, critical success factors, project governance structure, contract/vendor management, high-level project schedule, deliverables, budget, risks, communication plan, issue management, etc.
In addition, the PMO Manager will perform timely updates to stakeholders on project progress, issues, risks, resources, and budgets. They will also manage meeting coordination, preparation, record action items, decisions, and ensure follow-up on assigned tasks.
The PMO Manager will monitor and manage new risks and issues throughout the project implementation life cycle. They will report any new risk, issue, and progress of mitigation/action to the user workgroup/project steering committee/project sponsor.
The ideal candidate will have excellent professional written and verbal communication skills, plus effective interpersonal skills. Proficient in Microsoft Office Tools is required.
Requirements / Qualifications:- Experience with project management methodology and knowledge of the system development life cycle
- Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; strong in analytical and problem-solving skills
- Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders
- Ability to manage multiple project activities at the one time and excellent prioritization skills
- Ability to think strategically and report effectively
- Excellent professional written and verbal communication skills, plus effective interpersonal skills
- Proficient in Microsoft Office Tools
Program Management Leader
Posted today
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Job Description
Our organization is currently seeking a talented leader to fill the role of Software Principal Manager.
Job Description- This leadership position oversees the management of software principals with the goal of delivering customer outcomes. The Software Principal Manager will be responsible for qualifying opportunities, defining Proof of Concept scope and success criteria, aligning data needs, managing risks and stakeholder updates, and more.
- Qualify Opportunities : Work closely with Sales to qualify opportunities and define Proof of Concept scope and success criteria.
- Manage Vendor Relationships : Coordinate with vendor Application Engineers/Sales–/Solutions Engineers to run demos/benchmarks, manage run-of-show, risks, and stakeholder updates.
- Build Executive-Level Value Cases : Collaborate with vendors to build executive-level value cases, support pricing/licensing structuring and commercial proposals.
- Own Statement of Work Drafting : Own the drafting of Statements of Work with vendor PS teams, including project plans, RAID logs, acceptance gates, and change control.
- Run Weekly Triage : Run weekly triage sessions with customers and vendors, track issues to closure, and escalate as per playbook.
- Drive Adoption and Measurable Outcomes : Drive adoption and measurable outcomes, conduct Quarterly Business Reviews/Executive Business Reviews, secure renewals and expansions.
- Be Day-to-Day Interface : Be the primary point of contact for principals: roadmap alignment, escalation paths, capacity planning.
- Set Up Enablement Programs : Set up enablement programs for channel partners.
- Maintain Knowledge Base : Maintain a knowledge base containing playbooks, RACI, templates, and competitive positioning with vendor collateral.
- Enforce Service Level Agreements : Ensure compliance with Service Level Agreements, data governance, Intellectual Property & confidentiality controls.
- Maintain CRM Hygiene : Maintain accurate CRM records, pipeline stage definitions, and delivery KPIs dashboard.
- A minimum of 5 years of experience in enterprise/industrial software program management, customer success, or solutions management; Computer-Aided Engineering familiarity is an asset.
- Proven track record in vendor management and multi-party orchestration across pre-sales → delivery → success.
- Strong background in Statement of Work/contract basics, risk & escalation management; excellent stakeholder communication.
- Comfortable working with tools such as Jira/Confluence (or equivalents), CRM, basic analytics; Project Management Professional/PRojects IN Controlled Environments, v2 is an asset.
- Fluent English; additional Asian language is an asset for regional coordination.
- Degree in Engineering/Science/Business or related field.
Program Management Liaison
Posted today
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Job Description
As a key liaison between our organization and customers, you will play a pivotal role in driving customer satisfaction.
- Maintain strong relationships with customers to meet their evolving needs and expectations.
- Organize strategic meetings and discussions to address program deliverables.
- Develop and execute plans for customer Product Lifecycle Management.
- Provide timely updates on project status, issues, and implemented solutions.
- Lead Value Engineering Activities and Project Management initiatives.
- Liaison for customer site visits and facilitate communication.
- Ensure adherence to our company's security protocols.
Key Requirements:
- Bachelor's degree in Business Administration or Engineering.
- Minimum 2 years of experience in project management within OEM/ODM business environments.
- Proficient in Microsoft Office, particularly Excel.
- Excellent communication and problem-solving skills.
- Strong operational knowledge.
- Ability to work overtime as needed.
To succeed in this role, you will need:
- Exceptional organizational skills.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
Our organization offers:
- A dynamic and collaborative work environment.
- Ongoing training and development opportunities.
- A competitive compensation package.
- A chance to work with a talented team and make a meaningful impact.
Director - Program Management
Posted today
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Job Description
Leads staff to perform Project Management duties and Demand Planning / Loading involving crossfunctional teams focused on delivery to meet customer's requirements and related communications.
Responsibilities
- Establish strategic relationships with customers and provides leadership to improve delivery and customer rapport /support.
- Monitors project activities; ensures communication facilitates completion of the program/project on schedule and within budget constraints.
- Collaborate and coordinate with cross-functional departments to achieve commitments and meet customer-focused scorecard and achieve all inventory / loading goals.
- Chair steering team committees with key customers on business and operational reviews and escalations.
- Review customer's demand forecast and conduct a risk assessment on actual versus budgeted numbers.
- Oversee, coordinate and manage new product launches with support from the assigned functional group expertise teams.
- Create plans to create the touchpoints to visit or interact with customers to pursue new business opportunities.
- Develop work systems & processes that drive productivity and initiate various continuous improvement projects.
- Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
- Participate in the Continuous Improvement programs within the company to reduce waste, reduce cost, reduce errors and improve productivity.
Requirements
- Degree in Business Administration/ Engineering
- 15 years + of relevant experience in program management and planning in the semi-conductor industry
- Strong influencing skills to gain executive alignment and mobilize resources to deliver project commitments
- Proven track records of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Good communication, organizational and interpersonal skills
- Able to evaluate, coach, and motivate employees
- Knowledge of MRP, Oracle and Agile systems
- Certified Project Management Professional is a plus.
- Proficient in basic reporting tools i.e. PowerPoint, Excel and Macro
Influencing Skills
Oracle
Risk Assessment
Interpersonal Skills
Semiconductor Industry
Inventory
Relationship Management
Agile
Administration
PowerPoint
Program Management
Customerfocused
Demand Planning
Analytical Problem Solving
Materials Management
Stakeholder Management
MRP
Manufacturing
Program Management Professional
Posted today
Job Viewed
Job Description
The ideal candidate will have the ability to effectively manage projects and programs from conception through delivery. This includes developing project plans, managing project budgets, and ensuring that all projects are completed on time and within budget.
Key Responsibilities:
· Develop and implement project management strategies that align with business objectives.
· Manage project resources, including team members, vendors, and contractors.
· Ensure that all projects are completed according to company policies and procedures.
· Collaborate with cross-functional teams to ensure successful project delivery.
· Identify and mitigate potential risks to project success.
· Develop and manage project budgets and forecasts.
· Analyze project data and metrics to identify areas for improvement.
Client Relationship Management
Client Expectation Management
Project Financial Planning
Project Risk Management
Resource Allocation and Planning
Operational Process Improvement
Requirements:
- A Bachelor's Degree in engineering, sciences or business; MBA is preferred.
- Typically requires 7 years of progressively advancing program management and/or business development or account management experience.
- Minimum of 1-2 years medical device manufacturing experience.
- Experience in managing multiple projects.
- Experience with high product revenue and/or high mix production and high visibility areas.
- MS Projects and Excel proficiency required.
- Program Management Certifications
- OEM Project Management
- Lean/Six Sigma Certifications
- Flex Flow, Baan, Claims Management
- Experience with Fortune 500 customers
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Director - Program Management
Posted 4 days ago
Job Viewed
Job Description
Leads staff to perform Project Management duties and Demand Planning / Loading involving crossfunctional teams focused on delivery to meet customer’s requirements and related communications.
Responsibilities
- Establish strategic relationships with customers and provides leadership to improve delivery and customer rapport /support.
- Monitors project activities; ensures communication facilitates completion of the program/project on schedule and within budget constraints.
- Collaborate and coordinate with cross-functional departments to achieve commitments and meet customer-focused scorecard and achieve all inventory / loading goals.
- Chair steering team committees with key customers on business and operational reviews and escalations.
- Review customer's demand forecast and conduct a risk assessment on actual versus budgeted numbers.
- Oversee, coordinate and manage new product launches with support from the assigned functional group expertise teams.
- Create plans to create the touchpoints to visit or interact with customers to pursue new business opportunities.
- Develop work systems & processes that drive productivity and initiate various continuous improvement projects.
- Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
- Participate in the Continuous Improvement programs within the company to reduce waste, reduce cost, reduce errors and improve productivity.
Requirements
- Degree in Business Administration/ Engineering
- 15 years + of relevant experience in program management and planning in the semi-conductor industry
- Strong influencing skills to gain executive alignment and mobilize resources to deliver project commitments
- Proven track records of taking ownership and successfully delivering results in a fast-paced, dynamic environment
- Good communication, organizational and interpersonal skills
- Able to evaluate, coach, and motivate employees
- Knowledge of MRP, Oracle and Agile systems
- Certified Project Management Professional is a plus.
- Proficient in basic reporting tools i.e. PowerPoint, Excel and Macro
Technical Project/ Program Management
Posted today
Job Viewed
Job Description
Job Description
About Us
Applied Materials is an innovation-driven company. We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our ability to identify emerging technologies that can complement and leverage Applied's materials engineering expertise is critical to the company's continued growth.
About this role
Looking for a motivated and hands-on Technical Project/ Program Management to support the setup and ramp of our next-generation semiconductor manufacturing line. In this role, you'll collaborate across engineering, operations, global vendors to manage schedules, drive deliverables, and define processes for a smooth technology transfer and ramp to full production. Your expertise in launching high-volume consumer electronics and working with contract manufacturers (CMs) will be critical to a successful and efficient fab ramp-up.
Responsibilities:
- Drive product manufacturing readiness across engineering, operations, and supply chain teams to support fab ramp.
- Partner with the Pilot team to ensure process continuity and alignment through the transfer to HVM.
- Track and manage schedules, deliverables, and risks for technology transfer and production milestones.
- Coordinate and support technical and program reviews with both internal teams and external partners.
Qualifications:
- Strong understanding of manufacturing processes and supply chain dynamics.
- Experience supporting consumer product development and NPI (New Product Introduction) cycles.
- Familiarity with manufacturing KPIs, FA/CA tracking, and structured issue closure processes to support operational excellence
- Comfortable working across time zones, collaborating with remote teams, and supporting factory-side execution.
- Knowledge of semiconductor manufacturing processes and industry standards.
- Flexibility to travel back and forth between South East Asia and the USA (up to 50% travel)
- More than 5 years of people-management experiences leading a successful group of team members
Work Location:
- Science Park II/ One North
Operational Excellence
Dynamics
Technology Transfer
Scrum
Manufacturing Processes
Supply Chain
Program Management
Materials Engineering
TPM
Product Development
Technical Leadership
Bridge
Project Delivery
Manufacturing
Electronics
Technical Project/ Program Management
Posted 11 days ago
Job Viewed
Job Description
Job Description
About Us
Applied Materials is an innovation-driven company. We are the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our ability to identify emerging technologies that can complement and leverage Applied’s materials engineering expertise is critical to the company’s continued growth.
About this role
Looking for a motivated and hands-on Technical Project/ Program Management to support the setup and ramp of our next-generation semiconductor manufacturing line. In this role, you’ll collaborate across engineering, operations, global vendors to manage schedules, drive deliverables, and define processes for a smooth technology transfer and ramp to full production. Your expertise in launching high-volume consumer electronics and working with contract manufacturers (CMs) will be critical to a successful and efficient fab ramp-up.
Responsibilities:
- Drive product manufacturing readiness across engineering, operations, and supply chain teams to support fab ramp.
- Partner with the Pilot team to ensure process continuity and alignment through the transfer to HVM.
- Track and manage schedules, deliverables, and risks for technology transfer and production milestones.
- Coordinate and support technical and program reviews with both internal teams and external partners.
Qualifications:
- Strong understanding of manufacturing processes and supply chain dynamics.
- Experience supporting consumer product development and NPI (New Product Introduction) cycles.
- Familiarity with manufacturing KPIs, FA/CA tracking, and structured issue closure processes to support operational excellence
- Comfortable working across time zones, collaborating with remote teams, and supporting factory-side execution.
- Knowledge of semiconductor manufacturing processes and industry standards.
- Flexibility to travel back and forth between South East Asia and the USA (up to 50% travel)
- More than 5 years of people-management experiences leading a successful group of team members
Work Location:
- Science Park II/ One North