875 Program Delivery jobs in Singapore
Customer Program/Delivery Manager
Posted today
Job Viewed
Job Description
A Delivery Manager is primarily responsible for overseeing and managing the delivery of services and projects to customers, ensuring that estimates, scopes, and resources align with customer expectations and contractual commitments. Key aspects of the Delivery Manager role include:
- Reviewing and accepting or rejecting Lifecycle Services (LCS) estimates in the Configure Price Quote (CPQ) process, acting as the Profit & Loss (P&L) owner for these estimates.
- Receiving notifications to review CPQ estimates and comparing them against scoping files provided by Business Development Managers (BDM) or Renewals teams.
- Managing the acceptance or rejection of estimates and ensuring that project IDs (PIDs) are generated and tracked properly.
- Using tools like Services One for managing delivery contacts, updating forecast information, and handling support cases.
- Coordinating with various roles such as Delivery Project Managers (DPM), Technical Program Managers (TPM), Technical Consulting Engineers (TCE), and Customer Success Specialists (CSS) to ensure smooth delivery and customer satisfaction.
- Participating in onboarding, kickoff meetings, and ongoing delivery activities, including validating data flow and enabling portals as part of service delivery.
- Overseeing delivery segmentation aligned with service tiers and cost models to ensure appropriate resource alignment and timely delivery of value to customers.
- Handling Customer Escalations
- Managing Day 2 team of engineers and operations managers
- The Delivery Manager role is integral to the end-to-end delivery process, focusing on financial ownership, estimate validation, resource coordination, and customer engagement to drive successful service outcomes.
Leadership
Segmentation
Customer Engagement
Customer Success
Estimates
Project Management
Customer Management
Consulting
Assertiveness
Pricing
Project Delivery
Service Delivery
Senior Program Delivery Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Lead and manage medium to large-scale transformation projects, ensuring on-time, on-budget, and in-scope delivery.
- Align project objectives with broader business strategy to support long-term transformation goals.
- Collaborate across functions and influence stakeholders to ensure buy-in and alignment.
- Identify, assess, and mitigate project risks to maintain delivery resilience.
- Communicate project strategies, progress, and issues clearly to stakeholders at all levels.
- Motivate and lead project teams, fostering accountability, continuous learning, and team cohesion.
Requirements:
- Minimum 8 years of experience in program or project delivery, with a strong technical implementation background.
- Proven track record managing complex, cross-functional initiatives in diverse organizational settings.
- Tertiary education required; project management certification preferred.
- Proficient in MS Project and Microsoft Office tools.
- Strong interpersonal skills, with the ability to build rapport and lead teams toward shared goals.
If you have what it takes, please send your resume to or click APPLY NOW. For more information, please visit Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified. Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023
Tell employers what skills you haveAesthetics
Microsoft Office
Interpersonal Skills
Assurance
Information Technology
MS Project
Brand Equity
Business Strategy
Project Management
Attention to Detail
Packaging
Accountability
ITIL
Team Player
Project Delivery
Service Delivery
Customer Program/Delivery Manager
Posted 11 days ago
Job Viewed
Job Description
A Delivery Manager is primarily responsible for overseeing and managing the delivery of services and projects to customers, ensuring that estimates, scopes, and resources align with customer expectations and contractual commitments. Key aspects of the Delivery Manager role include:
- Reviewing and accepting or rejecting Lifecycle Services (LCS) estimates in the Configure Price Quote (CPQ) process, acting as the Profit & Loss (P&L) owner for these estimates.
- Receiving notifications to review CPQ estimates and comparing them against scoping files provided by Business Development Managers (BDM) or Renewals teams.
- Managing the acceptance or rejection of estimates and ensuring that project IDs (PIDs) are generated and tracked properly.
- Using tools like Services One for managing delivery contacts, updating forecast information, and handling support cases.
- Coordinating with various roles such as Delivery Project Managers (DPM), Technical Program Managers (TPM), Technical Consulting Engineers (TCE), and Customer Success Specialists (CSS) to ensure smooth delivery and customer satisfaction.
- Participating in onboarding, kickoff meetings, and ongoing delivery activities, including validating data flow and enabling portals as part of service delivery.
- Overseeing delivery segmentation aligned with service tiers and cost models to ensure appropriate resource alignment and timely delivery of value to customers.
- Handling Customer Escalations
- Managing Day 2 team of engineers and operations managers
- The Delivery Manager role is integral to the end-to-end delivery process, focusing on financial ownership, estimate validation, resource coordination, and customer engagement to drive successful service outcomes.
NEW 1 Year contract Program Delivery Manager
Posted today
Job Viewed
Job Description
Job Duties:
- Work effectively with others, share ideas, and actively participate in team
- Lead end-to-end project management activities, including defining project scope, developing detailed project plans, managing resources, and ensuring timely execution of deliverables.
- Monitor project progress, identify risks, and proactively address any issues.
- Ensure that projects adhere to timelines, budgets, and quality standards.
- Build and maintain strong relationships with key stakeholders, including business leaders, project sponsors, and cross-functional teams, to ensure alignment and support for project objectives.
- Identify potential risks and issues proactively, develop mitigation strategies, and implement contingency plans to ensure project success, while adhering to risk management framework and local regulatory requirements.
- Support in driving organizational change by effectively communicating project goals, progress, and impacts to all stakeholders
- Monitor project budgets, allocate resources efficiently, and track expenditures to ensure projects are delivered within financial constraints
- Ensure quality standards for project deliverables
- Prepare regular progress reports, status updates, and documentation for project stakeholders
- Identify opportunities for process optimization and improvement, implement best practices
Job Requirements:
- At least 5 years of working experience in program / delivery management, and / or medium / large-scale projects, a strong technical implementation background, and a proven delivery track record in the insurance industry
- Experience in working in a diverse organisation across front to back business processes.
- Project Management certification (preferred).
- High proficiency with MS Project and MS Office suite of products is essential
Interested applicants please send your resume in MS Words format and attention it to Tan Joanna (R1104661)
Short listed candidates will be notified
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117
Tell employers what skills you haveManagement Skills
Budgets
Change Management
Risk Management
Information Technology
MS Project
Project Planning
MS Office
Transformation programme
PMO
Project Management
Life Insurance
transformation projects
Process Optimization
Programme Management
Regulatory Requirements
Business Transformation
Project Delivery
Delivery Management
Insurance
NEW 1 Year contract Program Delivery Manager
Posted today
Job Viewed
Job Description
- Work effectively with others, share ideas, and actively participate in team
- Lead end-to-end project management activities, including defining project scope, developing detailed project plans, managing resources, and ensuring timely execution of deliverables.
- Monitor project progress, identify risks, and proactively address any issues.
- Ensure that projects adhere to timelines, budgets, and quality standards.
- Build and maintain strong relationships with key stakeholders, including business leaders, project sponsors, and cross-functional teams, to ensure alignment and support for project objectives.
- Identify potential risks and issues proactively, develop mitigation strategies, and implement contingency plans to ensure project success, while adhering to risk management framework and local regulatory requirements.
- Support in driving organizational change by effectively communicating project goals, progress, and impacts to all stakeholders
- Monitor project budgets, allocate resources efficiently, and track expenditures to ensure projects are delivered within financial constraints
- Ensure quality standards for project deliverables
- Prepare regular progress reports, status updates, and documentation for project stakeholders
- Identify opportunities for process optimization and improvement, implement best practices
- At least 5 years of working experience in program / delivery management, and / or medium / large-scale projects, a strong technical implementation background, and a proven delivery track record in the insurance industry
- Experience in working in a diverse organisation across front to back business processes.
- Project Management certification (preferred).
- High proficiency with MS Project and MS Office suite of products is essential
Short listed candidates will be notified
Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: D. Licence Number: 10C5117
Senior Program Delivery Specialist
Posted today
Job Viewed
Job Description
Lead complex projects from conception to delivery, overseeing project timelines, milestones, resources, and task dependencies.
Key Responsibilities:
- Direct project teams through the entire lifecycle, ensuring seamless collaboration and alignment with objectives.
- Manage resource needs, task dependencies, and communicate status, key decisions, risks, and metrics to all stakeholders.
- Cultivate a collaborative work environment and promote cross-functional teamwork and stakeholder engagement.
- Develop strategic initiatives aligned with organizational goals, collaborating with project sponsors and key stakeholders.
- Monitor and track project performance, identifying areas for improvement.
Requirements:
- Bachelor's degree in Information Technology or a related field.
- At least 8 years of experience managing IT projects in the financial services sector.
- Proven technical knowledge and hands-on experience in managing corporate banking cross-border payments projects.
- Strong background in handling software development lifecycles using various methodologies.
- Solid understanding of Project Management best practices.
- Demonstrated leadership capabilities with expertise in stakeholder engagement and relationship management.
Team/Program Delivery Lead Singapore
Posted today
Job Viewed
Job Description
PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and technologists across 11 offices and five continents (France, Hong Kong, Singapore, Thailand, Australia, Mexico and Colombia).
We're committed to helping businesses transform to better our world. We're proud to be a World Economic Forum (WEF) New Champion , and a B Corp-certified company in Singapore and Hong Kong, currently working towards certification across all other locations.
YOUR ROLE AND RESPONSIBILITIES:
Acting as Scrum master for scrum teams with a focus on guiding the teams towards improving the way they work.
Facilitating discussion, decision-making process, and conflict resolution.
Facilitate sprint planning, retrospective, and demos.
Assisting and educating the product owner with keeping the backlog groomed. Ensuring cross-team coordination.
Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity.
Maintaining relevant metrics that help the team see how they are doing.
Coaching and mentoring other scrum masters in our product team.
Ensuring that our ways of working are consistent across the teams.
Guiding the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
Liaising between the developers and User Experience designers.
Fostering better communication between the disciplines.
Acting as a project manager when necessary.
Take responsibility for managing dependencies between our team and third parties or between our team and other scrum teams.
Strengthening the presence of our team as an Agile center of excellence.
Actively contribute to the company’s Agile and Lean Community.
Keep the rest of the company network aware of our activities.
Assisting with internal and external communication, improving transparency, and radiating information.
WHO YOU ARE:
You have proven experience of 3 to 5 years in a similar position, with at least 2 years of experience managing projects using Agile and Scrum methodologies/concepts.
You mastered SCRUM, XP, or Lean and is a certified scrum master/scrum practitioner.
You have an excellent IT culture and a real sense of delivery.
You have good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
You understand the value of commitments to delivery made by a development team.
You understand incremental delivery and the value of metrics.
You understand backlog tracking, burndown metrics, velocity, and task definition.
You have knowledge of the software development life-cycle.
You have excellent communication skills in English in written and spoken form.
You have previous experience as a team lead and excellent mentoring skills.
MORE ABOUT PALO IT:
Using our B Corp certification and WEF status as our north star, we’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. With 2025 as our horizon, we are taking action to meet the following objectives:
Attain 50% of revenue from projects with a positive impact
Train 100% of our workforce on impact
Achieve B Corp certification among all 11 of our offices across the globe
Attain 90% happy employees at PALO IT
Our clients ( are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.
WHAT WE OFFER:
Stimulating working environments
Unique career path
International mobility
Internal R&D projects
Knowledge sharing
Personalized training
For more on our team culture and benefits in Singapore, check out our careers page (
PALO IT Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Palo IT SG does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.
Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice ( to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data .
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Protecting your privacy and the security of your data are longstanding top priorities for Palo-IT.
Your personal data will be processed for the purposes of managing Palo-IT’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.
Please consult our Privacy Notice to know more about how we collect, use, and transfer the personal data of our candidates.
Here you can find how you can request for access, correction and/or withdrawal of your Personal Data
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Technical Program Manager (Product Delivery)
Posted 13 days ago
Job Viewed
Job Description
We are looking for an experienced Technical ProgramManager (TPM) to oversee our company’s core product development team that drives our product across multiple countries and offerings. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable electricity retailer in Singapore and Australia.
About Flo
Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.
We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on
What you will be doing:
Create and maintain the delivery strategy for a broad portfolio of tech teams, along with the respective Tech and Product leaders.
Define the way of driving these programs and processes and constantly find ways of improving them in a data driven manner.
Developing and implementing policies, procedures, and processes to improve operations and increase efficiency and productivity.
Communicate cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering efforts.
Lead the team's innovation efforts, bring in new ideas and technologies.
Identify and manage the risks associated with projects and programs to achieve project success.
Manage multiple concurrent projects and work with a number of resources within a matrix environment.
Lead Agile/Scrum teams and coach tech/product leaders
Prepare the project schedule, define the milestones, track and report progress
Work with the Engineers, Design, Data, QA and product teams to make sure there are no Blockers for the project delivery.
You will be a good candidate if you are:
Proven track record and at least 6 years of technical program management experience in a technology company and experience in leading complex and high scale projects end-end in an agile environment.
Analytical skills, be able to independently query data and derive insights from databases & dashboards to be able to bring accountability and visibility across the organization.
You’re interested in how technology can improve the environments people live in and proactively propose new products-features / ideas to help the people.
Superior organizational, ownership, leadership and communication skills.
You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
Possess a strong understanding of security best practices, infrastructure provisioning, authentication, and access management using cloud providers like AWS.
Have a proactive and collaborative approach to working with diverse technical and non-technical teams.
Show an aptitude for staying current with the latest developments and trends in the renewable energy industry and across the tech stack.
Culture and benefits:
Get involved in product development from the ground up to chart the future of Flo.
Work in an open-minded, and dynamic environment with a talented team.
Budget and time to take on professional development courses and team outings.
Enjoy an attractive compensation package, generous time-off and work-life balance.
Equal Opportunity Employer Statement
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.
Join a fast-growing electricity retailer that's making renewable energy accessible for all
We are looking for growth-minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.
Join us as our new Technical Program Manager!
Technical Program Manager (Product Delivery)
Posted 3 days ago
Job Viewed
Job Description
We are looking for an experienced Technical ProgramManager (TPM) to oversee our company's core product development team that drives our product across multiple countries and offerings. Bring your ideas-the wilder and the crazier, the better - and establish Flo as the go-to renewable electricity retailer in Singapore and Australia.
About Flo
Hi, we're Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.
We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on
What you will be doing:
Create and maintain the delivery strategy for a broad portfolio of tech teams, along with the respective Tech and Product leaders.
Define the way of driving these programs and processes and constantly find ways of improving them in a data driven manner.
Developing and implementing policies, procedures, and processes to improve operations and increase efficiency and productivity.
Communicate cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering efforts.
Lead the team's innovation efforts, bring in new ideas and technologies.
Identify and manage the risks associated with projects and programs to achieve project success.
Manage multiple concurrent projects and work with a number of resources within a matrix environment.
Lead Agile/Scrum teams and coach tech/product leaders
Prepare the project schedule, define the milestones, track and report progress
Work with the Engineers, Design, Data, QA and product teams to make sure there are no Blockers for the project delivery.
You will be a good candidate if you are:
Proven track record and at least 6 years of technical program management experience in a technology company and experience in leading complex and high scale projects end-end in an agile environment.
Analytical skills, be able to independently query data and derive insights from databases & dashboards to be able to bring accountability and visibility across the organization.
You're interested in how technology can improve the environments people live in and proactively propose new products-features / ideas to help the people.
Superior organizational, ownership, leadership and communication skills.
You're a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
Possess a strong understanding of security best practices, infrastructure provisioning, authentication, and access management using cloud providers like AWS.
Have a proactive and collaborative approach to working with diverse technical and non-technical teams.
Show an aptitude for staying current with the latest developments and trends in the renewable energy industry and across the tech stack.
Culture and benefits:
Get involved in product development from the ground up to chart the future of Flo.
Work in an open-minded, and dynamic environment with a talented team.
Budget and time to take on professional development courses and team outings.
Enjoy an attractive compensation package, generous time-off and work-life balance.
Equal Opportunity Employer Statement
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.
Join a fast-growing electricity retailer that's making renewable energy accessible for all
We are looking for growth-minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.
Join us as our new Technical Program Manager!
Technical Program Manager (Product Delivery)
Posted today
Job Viewed
Job Description
We are looking for an experienced Technical ProgramManager (TPM) to oversee our company’s core product development team that drives our product across multiple countries and offerings. Bring your ideas—the wilder and the crazier, the better — and establish Flo as the go-to renewable electricity retailer in Singapore and Australia.
About Flo
Hi, we’re Flo, and we are on a mission to switch as many people and businesses as possible to clean, renewable energy.
We do that by making clean energy as cheap as conventional energy, investing in smart technology to reduce our operating costs and passing the savings to our members. And yes, it's not impossible.
We are pushing boundaries and breaking conventions of the traditional electricity retailer. To do so, we are looking for like-minded people who share our passion for technology and sustainability. You might be the one we are looking for!
Find out more about us on
What you will be doing:
Create and maintain the delivery strategy for a broad portfolio of tech teams, along with the respective Tech and Product leaders.
Define the way of driving these programs and processes and constantly find ways of improving them in a data driven manner.
Developing and implementing policies, procedures, and processes to improve operations and increase efficiency and productivity.
Communicate cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering efforts.
Lead the team's innovation efforts, bring in new ideas and technologies.
Identify and manage the risks associated with projects and programs to achieve project success.
Manage multiple concurrent projects and work with a number of resources within a matrix environment.
Lead Agile/Scrum teams and coach tech/product leaders
Prepare the project schedule, define the milestones, track and report progress
Work with the Engineers, Design, Data, QA and product teams to make sure there are no Blockers for the project delivery.
You will be a good candidate if you are:
Proven track record and at least 6 years of technical program management experience in a technology company and experience in leading complex and high scale projects end-end in an agile environment.
Analytical skills, be able to independently query data and derive insights from databases & dashboards to be able to bring accountability and visibility across the organization.
You’re interested in how technology can improve the environments people live in and proactively propose new products-features / ideas to help the people.
Superior organizational, ownership, leadership and communication skills.
You’re a collaborative person that believes in the Agile principles and how they can help empowered teams deliver the best software
Possess a strong understanding of security best practices, infrastructure provisioning, authentication, and access management using cloud providers like AWS.
Have a proactive and collaborative approach to working with diverse technical and non-technical teams.
Show an aptitude for staying current with the latest developments and trends in the renewable energy industry and across the tech stack.
Culture and benefits:
Get involved in product development from the ground up to chart the future of Flo.
Work in an open-minded, and dynamic environment with a talented team.
Budget and time to take on professional development courses and team outings.
Enjoy an attractive compensation package, generous time-off and work-life balance.
Equal Opportunity Employer Statement
We are committed to building diverse teams and creating an inclusive workplace that enables all our employees to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation. We are dedicated to creating a work environment where everyone is treated with respect and dignity, and where all employees have the opportunity to reach their full potential. We believe each individual's uniqueness is invaluable and helps make our company better.
Join a fast-growing electricity retailer that's making renewable energy accessible for all
We are looking for growth-minded people who share our values and beliefs. We would love to hear from you, even if you feel unsure about meeting every requirement listed above.
Join us as our new Technical Program Manager!
#J-18808-Ljbffr