2,218 Product Specialist jobs in Singapore

WHAT YOU WILL DO

We are looking for a committed and technically skilled Production Support Specialist to ensure the reliable performance of our systems and applications. This role requires strong analytical capabilities and cross-functional collaboration to maintain and improve system operations.

Key Responsibilities:

• Proactively monitor and resolve production issues across multiple systems and applications
• Work closely with cross-functional teams to identify, troubleshoot, and resolve incidents
• Conduct root cause analysis and implement effective solutions to prevent recurrence
• Maintain accurate documentation of issues, resolutions, and support procedures
• Develop and enhance support processes to optimize system reliability
• Generate and present daily, weekly, and monthly performance and incident reports
• Coordinate software releases and deployments with development teams
• Conduct periodic client meetings to align on expectations and monitor KPIs
• Expand and maintain the Production Support Dashboard for enhanced visibility
• Lead and manage Level 2 and Level 3 Production Support teams
• Provide after-hours support as part of an on-call rotation

Requirements:

• Bachelor’s degree in Computer Science or a related discipline
• 2–4 years of experience in a Production Support or similar technical role
• Familiarity with Zoho Desk
• Strong proficiency in Unix/Linux, SQL/Oracle, Java, Python, and scripting languages
• Proven ability to troubleshoot complex system issues under pressure
• Excellent analytical and problem-solving skills
• Strong communication skills to interface effectively across teams
• Understanding of ITIL frameworks and best practices
• Flexibility to participate in an on-call schedule

WHAT YOU WILL DO

We are looking for a committed and technically skilled Production Support Specialist to ensure the reliable performance of our systems and applications. This role requires strong analytical capabilities and cross-functional collaboration to maintain and improve system operations.

Key Responsibilities:

• Proactively monitor and resolve production issues across multiple systems and applications
• Work closely with cross-functional teams to identify, troubleshoot, and resolve incidents
• Conduct root cause analysis and implement effective solutions to prevent recurrence
• Maintain accurate documentation of issues, resolutions, and support procedures
• Develop and enhance support processes to optimize system reliability
• Generate and present daily, weekly, and monthly performance and incident reports
• Coordinate software releases and deployments with development teams
• Conduct periodic client meetings to align on expectations and monitor KPIs
• Expand and maintain the Production Support Dashboard for enhanced visibility
• Lead and manage Level 2 and Level 3 Production Support teams
• Provide after-hours support as part of an on-call rotation

Requirements:

• Bachelor’s degree in Computer Science or a related discipline
• 2–4 years of experience in a Production Support or similar technical role
• Familiarity with Zoho Desk
• Strong proficiency in Unix/Linux, SQL/Oracle, Java, Python, and scripting languages
• Proven ability to troubleshoot complex system issues under pressure
• Excellent analytical and problem-solving skills
• Strong communication skills to interface effectively across teams
• Understanding of ITIL frameworks and best practices
• Flexibility to participate in an on-call schedule

Responsibilities:

• Assisting in product management, development, product homologation / local regulation development.

• Maintaining a comprehensive understanding of the company's vehicles, including their features, technologies, and potential issues.

• Providing technical assistance to dealers, fleet customers, and internal departments.

• Assisting with sales activities by providing product information, conducting demonstrations, and addressing customer inquiries and interacting with customers to understand their needs, explain vehicle features, and address any concerns or issues they may have.

• Developing and delivering technical training; Creating and maintaining technical documentation.

• Other duties or projects as assigned
  

Requirements:

• Diploma, in Engineering or its equivalent.

• No Experience required

• Class 3 Driving License, Class 4 driving license is advantageous

WHAT YOU WILL DO
We are looking for a committed and technically skilled Production Support Specialist to ensure the reliable performance of our systems and applications. This role requires strong analytical capabilities and cross-functional collaboration to maintain and improve system operations.
Key Responsibilities:
Proactively monitor and resolve production issues across multiple systems and applications
Work closely with cross-functional teams to identify, troubleshoot, and resolve incidents
Conduct root cause analysis and implement effective solutions to prevent recurrence
Maintain accurate documentation of issues, resolutions, and support procedures
Develop and enhance support processes to optimize system reliability
Generate and present daily, weekly, and monthly performance and incident reports
Coordinate software releases and deployments with development teams
Conduct periodic client meetings to align on expectations and monitor KPIs
Expand and maintain the Production Support Dashboard for enhanced visibility
Lead and manage Level 2 and Level 3 Production Support teams
Provide after-hours support as part of an on-call rotation
Requirements:
Bachelor’s degree in Computer Science or a related discipline
2–4 years of experience in a Production Support or similar technical role
Familiarity with Zoho Desk
Strong proficiency in Unix/Linux, SQL/Oracle, Java, Python, and scripting languages
Proven ability to troubleshoot complex system issues under pressure
Excellent analytical and problem-solving skills
Strong communication skills to interface effectively across teams
Understanding of ITIL frameworks and best practices
Flexibility to participate in an on-call schedule
#J-18808-Ljbffr

Responsibilities:
Assisting in product management, development, product homologation / local regulation development.
Maintaining a comprehensive understanding of the company's vehicles, including their features, technologies, and potential issues.
Providing technical assistance to dealers, fleet customers, and internal departments.
Assisting with sales activities by providing product information, conducting demonstrations, and addressing customer inquiries and interacting with customers to understand their needs, explain vehicle features, and address any concerns or issues they may have.
Developing and delivering technical training; Creating and maintaining technical documentation.
Other duties or projects as assigned
Requirements:
Diploma, in Engineering or its equivalent.
No Experience required
Class 3 Driving License, Class 4 driving license is advantageous
#J-18808-Ljbffr

The primary objective of this role is to provide critical support to customers and sales teams on product-related requirements.

Key responsibilities include:

1. Attending to product-related enquiries, planning and delivering regular product updates and training
2. Consulting on product configuration and solutions
3. Conducting product demonstrations, educating customers on product features and benefits
4. Supporting sales managers on projects and tenders
5. Planning and delivering end-user training, coordinating with cross-functional teams for commissioning and delivery
6. Providing technical and service support

To be successful in this role, candidates should possess the following skills and qualifications:

• A diploma or degree in science or engineering
• Minimum 2 years of relevant experience in the medical device industry
• Experience in patent monitoring and cardiology/ventilator-related products

This position offers a unique opportunity to work with cutting-edge medical technology and contribute to the success of our customers.

The Field Application Engineer plays a pivotal role in delivering technical expertise and product knowledge to customers. The ideal candidate should have at least five years of experience in the smart card or secure chip industry, with a strong understanding of international norms and development trends for overseas banking and ID products.

Responsibilities include delivering technical presentations and product introductions to customers, providing pre-sales consultation, and offering hardware and software debugging and technical assistance during the sales process.

The successful candidate will act as a bridge between customers and internal R&D/test teams to address technical challenges and ensure project alignment. They will also gather customer feedback and monitor industry developments to provide valuable insights to the product and R&D teams.

Key projects involve supporting customer initiatives across Indico, SEA, Africa mainly, ensuring seamless deployment and resolution of technical issues during product promotion.

• At least five years of experience in the smart card or secure chip industry
• Strong understanding of international norms and development trends for overseas banking and ID products
• Ability to write detailed Market Requirement Documents (MRDs)
• Excellent communication, problem-solving, and interpersonal skills
• Strong teamwork, adaptability, and stress management abilities
• Bilingual skills: fluent in English and Chinese

The Sales Engineer role is crucial in promoting and selling products to customers in the assigned territory. Key responsibilities include:

• Gaining in-depth knowledge of products and applications through training and on-the-job experience.
• Providing technical consultation to customers, recommending suitable products for their applications.
• Securing new customers and growing market share within the assigned territory.
• Conducting regular customer visits (approx. 3 days/week) across various industries to promote and sell products.
• Coordinating account strategies, contributing to territory planning, and supporting new product launches.
• Organising and participating in off-site seminars and trade shows as required.
• Managing daily sales activities independently while adhering to company policies and procedures.

Key requirements for the role include:

• Minimum Degree in Business or Engineering preferred.
• Strong interest and aptitude in learning technical products and working in manufacturing environments.
• Fluent in Mandarin & English to liaise with Mandarin-speaking customers.
• Goal-oriented, hardworking, and driven to achieve measurable results.
• Willing to travel up to 60% of the time, including overnight trips.
• Valid Class 3/International licence preferred.

This is a dynamic role that offers opportunities for professional growth and development in a fast-paced environment.

Submit your CV by clicking 'Apply Now' below. Only shortlisted candidates will be notified.

We are seeking a skilled Technical Sales Engineer to join our team. The successful candidate will be responsible for providing technical support to customers, identifying new business opportunities, and collaborating with the product team to formulate proposals and solutions.

This is an excellent opportunity for individuals who thrive in fast-paced sales environments and have experience working with semiconductor equipment.

• Provide technical support to customers on the sales floor, resolving issues and answering questions related to our products.
• Identify new business opportunities by analyzing customer needs and developing solutions to meet those needs.
• Collaborate with the product team to develop marketing materials and create compelling pitches for our products.
• Liaise with customers from ASEAN and APAC regions, ensuring timely communication and follow-up.

• Diploma or degree in any engineering discipline.
• 1-2 years of relevant experience in manufacturing equipment sales and marketing.
• Proven track record of success in sales and customer service.
• Possess excellent networking and interpersonal skills, with strong customer service orientation.
• Able to work independently and as part of a team, with integrity and commitment.