1,150 Product Demonstrations jobs in Singapore

Launch Your Sales & Marketing Career with Euphoria Organization

Are you ready to kickstart a rewarding career in sales and marketing? Here, we provide the training, support, and opportunities you need to grow, succeed, and lead. Join our dynamic team and work with top brands across diverse industries

Why Join Us?

• Comprehensive, hands-on training to build real-world skills
• Clear, fast-track career advancement with leadership opportunities
• Supportive, vibrant, and collaborative team culture
• Exciting overseas exposure and professional networking
• Meaningful experience that opens doors for your future

Your Role:

• Assist clients in planning and executing effective sales campaigns and marketing strategies
• Engage customers face-to-face to promote products and create lasting relationships
• Collaborate with your team to develop ideas that drive sales growth
• Participate in ongoing training and team-building activities to sharpen your skills

Who We're Looking For:

• Strong communicator in English preferred
• Positive, motivated, and eager to learn
• Passionate about building connections and making an impact

Training will be provided for individuals with no prior experience. Apply now and grow with Us

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Key Responsibilities

• Act as the central HLD representative for the account
• Understand the market and industry dynamics, actively searching for new business opportunities (n volumes, new services) as well as the customer organization, decision making process, needs
• Actively network within customer to improve and extend relationship, increasing seniority and functional mix
• Position all range of HLD solutions, apply value selling, ROI selling and win-win approach wherever applicable
• Lead GRI and price increase initiatives, lead negotiations, ensure rate sheets and contracts documentation
• Co-Lead RFQ process with Sales for the business in its area of competence (renewals, up-selling etc.)
• Proactively connect with Operations and Customer Service to ensure excellent customer experience
• Align with P&L owner on business goals
• Conduct regular and structured performance review sessions with assigned customers including; process for continuous improvement and innovation, review of customer strategy and priorities, strategic alignment
• Monitors monthly performance (incl. revenue per transaction and DSO) against set targets, and ensures immediate actions taken in case of deviations (incl. revenue leakage)
• Effectively hands over new business into implementation, to ensure that customer requirements are met
• Proactively participate to the creation of account financial planning
• Contribute to HLD product innovation and market intelligence

Knowledge

• Negotiation skills
• Basic financial knowledge: P&L key lines, forecasting, budgeting
• Problem solving skills
• Value selling / ROI selling
• Communication and interpersonal skills
• Industry Vertical Knowledge (customers, competition, solutions, pricing, regulations, GDP, Quality)
• At least 5 years of working experience in Pharma Logistics / Transportation
• Site or platform P&L ownership – preferred
• Degree preferably in Logistics / Transportation / Business Management

What we offer

• Permanent Contract
• A dynamic and inclusive work environment that fosters innovation and collaboration
• To participate an important project that impact the UPS healthcare logistics landscape.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

ARE YOU LOOKING FOR A ROLE THAT REWARDS YOU?

Do you want to establish a rewarding career with genuine growth opportunities?

Our Company

We are part of a regional outsource events & marketing company, currently located in Singapore, Malaysia, Indonesia, Taiwan and Hong Kong . Where we work closely with clients to provide marketing solutions, increases market shares and creating brand awareness.

We're seeking candidates who are prepared to take charge of their growth, engage in meaningful projects, and advance within a vibrant, innovative team.

What You Will Obtain

1) Travel Opportunity

You'll have the opportunity to travel for client projects, collaborative efforts, and industry gatherings—enhancing your professional connections and acquiring personal international experience.

2) Individual Mentoring

You will be matched with a committed mentor who will assist your development, offer advice, and help you manage challenges and opportunities throughout your career.

3) Defined Career Advancement

With a clear development pathway, you'll understand precisely what is necessary to progress to the next tier. Regardless of whether you intend to direct projects, oversee teams, or focus on technical expertise, your objectives will be backed and attainable.

4) Individual and Career Growth

Availability of tailored training courses, and internal workshops to support your skill development, boost your confidence, and remain up-to-date in your profession.

Potential for This Role

By taking on this position, you are creating an opportunity for a career that provides:

1) A clearly outlined route to leadership or specialist positions

2) Involvement with global business methods and markets.

3) Ongoing assistance for developing objectives — whether you aim to specialize, take charge, or create new ideas.

What We Seek

1) An enthusiastic, inquisitive individual with excellent communication and teamwork abilities.

2) An individual enthusiastic about taking initiative and developing within a team that appreciates education and input.

What We Provide

1) Attractive compensation and rewards linked to performance.

2) Enjoyable workplace atmosphere

3) Chances to engage in worldwide projects and innovation endeavors.

Location

EUNOS

Job Function

Communications, PR & Marketing

Employment Type

Full Time

Position Level

Senior executive

Education Level

Degree

Min Yrs of Work Experience

2 Years Of Experience

Salary Range

4,000 - 4,500

Number of Vacancies

1

Posted On

14 minutes ago

Expiring On

1 month

Job Description

Key Responsibilities

Customer Relationship & Engagement

Serve as a point of contact for customers, addressing inquiries, concerns, and feedback promptly and professionally.

Build positive customer relationships to support trust and long-term engagement.

Support marketing and sales teams in campaigns designed to improve customer participation and satisfaction.

Customer Experience & Billing

Assist in tracking and managing billing processes, ensuring accuracy, timely invoicing, and follow-up on outstanding payments.

Maintain proper documentation of contracts, service agreements, and customer records.

C-Suite Administrative Support

Coordinate meeting schedules, travel arrangements, and event logistics for senior leadership.

Assist in preparing briefing notes, agendas, and follow-up documentation for executive-level meetings.

Support communication flow between executives and internal teams to ensure timely updates and task completion.

Reporting & Insights

Maintain accurate records of customer interactions, billing, and engagement activities.

Support preparation of periodic reports on customer satisfaction, engagement levels, financial tracking, and operational support activities.

Job Requirement

Requirements & Qualifications

Diploma/Degree in Business, Marketing, Communications, or related field.

Fresh graduates are welcome to apply; prior experience in customer service, engagement, or administration will be an advantage.

Strong organizational, interpersonal, and communication skills.

Proficient in MS Office Suite; familiarity with CRM or billing tools is an advantage.

High level of discretion and professionalism in handling confidential matters.

Ability to multitask, prioritize effectively, and learn quickly in a fast-paced environment.

About ICF International Pte Ltd

Ship Building and Repair

FUTURE-READY MARINE INTERIOR TURNKEY SOLUTIONS SPECIALIST ICF Group aspires to become a robust and flexible organization that is able to support the ever-changing needs and requirements of our customers and their customers as society evolves across eras. ICF Group strives to stay true to our slogan Overview_We Build Your Dreams

Customer Engagement Specialist (Business Development)

• Permanent role
• Work location: CBD

The Opportunity

Customer Relationship Management:

• Build and maintain strong relationships with existing customers.
• Serve as the main point of contact for customer inquiries, issues, and feedback.
• Ensure timely and effective responses to customer needs and concerns.

Customer Outreach and Engagement:

• Proactively reach out to existing customers to check on satisfaction levels and gather feedback.
• Develop and implement strategies to increase customer engagement and loyalty.
• Conduct regular follow-ups to ensure ongoing customer satisfaction.

New Customer Acquisition:

• Identify and prospect potential new customers through various channels (networking, referrals, etc.).
• Develop and execute plans to attract and convert leads into new customers.
• Collaborate with marketing team to coordinate efforts and optimize conversion rates.

Retention and Upselling:

• Develop strategies and initiatives to retain existing customers and minimize churn.
• Identify opportunities for upselling or cross-selling additional products/services to existing customers based on their needs and usage patterns.

Customer Advocacy:

• Act as a customer advocate within the organization, representing their interests and feedback.
• Champion customer-centric initiatives and initiatives that improve the overall customer experience.

Cross-functional Collaboration:

• Work closely with cross-functional teams (marketing, learning development, program management etc.) to align customer engagement strategies with business objectives.
• Communicate customer needs and insights internally to drive continuous improvement and innovation.

Feedback Analysis and Reporting:

• Gather and analyze customer feedback and data to identify trends and areas for improvement.
• Prepare regular reports on customer engagement levels and acquisition metrics.

Your Background

• Degree holder with 5+ years' experience in financial services training, corporate training, or related sectors
• Strong communicator with proven customer relationship and business development skills
• Highly motivated, organized, and detail-oriented
• Able to manage multiple projects with excellent time management

May Anne Ramos

Senior Consultant | R

Revup Proservices Pte Ltd | EA.24C2366

We are seeking a highly skilled Customer Engagement Specialist to join our vibrant retail team in Singapore. As a key member of our sales team, you will be responsible for driving customer satisfaction and loyalty through exceptional engagement.

The ideal candidate will possess excellent communication skills, have experience in fashion retail, and be fluent in English. Bilingualism in English and Mandarin is an added advantage.

• Engage with customers to understand their needs and preferences
• Build long-term relationships with repeat customers to drive sales and loyalty
• Maintain accurate inventory levels and replenish stocks as needed
• Contribute to visually appealing product displays and merchandising strategies
• Monitor sales performance and identify opportunities for improvement
• Collaborate with the team to maintain a strong social media presence across multiple platforms

• Excellent communication and interpersonal skills
• Experience in fashion retail or a related industry
• Fluency in English; bilingualism in English and Mandarin a plus

As a valued member of our team, you can expect a competitive salary, comprehensive training, and opportunities for professional growth and development.

Key Responsibilities:

• Act as the primary point of contact for customers, addressing inquiries, concerns, and service requests promptly and professionally.
• Engage with customers across various channels (phone, email, chat, social media, or in-person) to provide support and solutions.
• Build and maintain strong relationships with new and existing customers to enhance trust, satisfaction, and long-term loyalty.
• Follow up with unconverted leads and past patients to encourage re-engagement, promote services, and support conversion opportunities.
• Collect, review, and analyze customer feedback to identify trends and areas for improvement in products, services, and processes.
• Monitor and evaluate customer satisfaction levels, including conducting and analyzing post-visit surveys to identify areas for service improvement.
• Maintain accurate records of customer interactions using relevant systems (e.g., CRM).
• Segment and maintain customer databases to enable targeted communication, personalized outreach, and effective engagement campaigns.
• Coordinate customer loyalty programs, referral initiatives, and testimonial campaigns to strengthen brand engagement and enhance patient retention.
• Coordinate with internal departments (e.g. Sales, Marketing, Operations) to ensure smooth service delivery and resolution of customer issues.
• Assist in resolving escalated issues to ensure a satisfactory outcome for both customers and the company.
• Proactively identify opportunities for upselling or cross-selling products and services in alignment with customer needs.
• Support and participate in customer engagement initiatives, promotional events, and marketing campaigns.
• Optimise customer engagement processes for greater efficiency and effectiveness, ensuring best practices are applied across workflows and touchpoints.
• Be actively involved in marketing and business-related initiatives or briefs from the superior, contributing to resource optimisation and alignment with broader business objectives.
• Prepare and submit periodic reports on customer engagement performance and metrics.

Job Requirements:

• Bachelor's degree in Marketing, Business Administration, Communications, Customer Relationship Management or related field.
• Minimum 2 - 4 years of experience in customer engagement, CRM-based marketing or handling customer communication.

As a Customer Engagement Specialist, you will play a pivotal role in fostering exceptional customer experiences through proactive outreach and engagement.

Key responsibilities include gathering critical information through survey activities, meeting individual and company key performance indicators, and providing top-notch customer service via phone and/or email.

You will be the primary point of contact for customers, actively listening to their needs and offering alternative solutions to resolve queries efficiently. Regular reports will be submitted to Team Leads, and new ideas and strategies will be proposed to enhance work performance.

• A diploma or equivalent qualification
• Minimum C5 grade in English O level
• Desirable: 1-2 years of experience in a call centre environment or related industry

• Pleasant disposition with excellent communication skills
• Proficiency in a second language
• Strong computer literacy and typing skills

*Korean speaking & writing competency are required

The Specialist Customer Engagement is a client-facing role, who works to engage and enable our customers by effectively managing the customer's needs to truly create a differentiated customer experience. As the trusted advisor and advocate for our customers, the Customer Engagement Specialist manages the relationship holistically, along with the account managers for their assigned customers throughout the sales lifecycle. The Customer Engagement Specialist is a self-starter who is an effective communicator and able to transfer the customers' requirements to all parties involved. This role will partner with Account Managers, Technical Customer Services, Demand Planning, Sales Operations and Supply chain/Operations to manage an integrated, complementary account management strategy focused on phenomenal customer satisfaction. Within West the Customer Engagement Specialist will be an advocate for their customers and work across the company to ensure that their customers receive the best experience.

Essential Duties and Responsibilities:

• Providing differentiating service for Strategic Accounts, owning our customers journey
• Aligning with Global counterparts to create one global customer experience
• Serving as SPOC for all customer relationship matters within the assigned accounts
• Identifying key customer stakeholders and contribute to developing strategies to build trusted advisor relationships with them
• Maintaining a regular interaction with assigned accounts to proactively identify potential issues and suggest additional potential opportunities
• Striving for Customer Experience Improvement in close cooperation with Digital Customer Experience unit
• Sustaining a sense of urgency across the organization to solve customer issues
• Customer Satisfaction, as measured by NPS (Net Promoter Score)
• Handling daily customer interactions professionally and patiently by phone and email
• Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc
• Informing customers of interruptions to order schedule and review next best outcome together.
• Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track & Trace
• Managing deviation agreements
• Assisting in resolving invoicing discrepancies with internal AR
• Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks

Basic Qualifications:

• Bachelor's degree or completed vocational training (apprenticeship) with respective professional experience
• Up to 3 years of experience in client services or customer service
• Prefer 2-3 years' direct experience in customer interaction roles
• Knowledge or experience with ERP tools like SAP with Sales and Distribution

Preferred Knowledge, Skills and Abilities:

• Korean speaking is mandatory
• Working knowledge of MS Office or the willingness to learn it quickly
• Highly proficient in written and spoken English and one further language of our business areas
• Ability to deliver great customer experience and to be invigorated by constant personal interaction
• Strong communication skills
• Strong people skills – approachable, good listener, empathetic
• Strong learning capacity
• Ability to work independently in global environment
• Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
• Able to comply with the company's safety policy at all times

Travel Requirements:

• None: No travel required