216 Process Manager jobs in Singapore

• Support various business functions in establishing and documenting new processes.

• aintaining and updating centralized process and product document library as per QMS methodology for easy access & reference

• O erseeing the implementation of new business processes

• B responsible to lead and deliver project/ program goals defined by the Sr. Management from time to time.

• S t up a robust governance mechanism to ensure that checks and progress reviewed are conducted as scheduled.

• I entify and lead process improvement projects that support strategic imperatives through use of Lean Six Sigma methodology

• W rk closely with senior management to identify process improvement opportunities from time to time, within any area of the company.

• W rk closely with senior management to establish and deploy operational excellence program that integrates Lean and Six Sigma methodology. Ensure transformations are fully integrated into the organization.

• I entify and highlight improvement projects towards improving quality, cost, productivity, and cycle time by reducing waste, rework, etc. resulting in significant business improvement and customer satisfaction.

• C rry out short to medium term travel to support other office when require

For you to be successful…

 Min mum 10 years of experience in process improvement or business excellence function

S rong project management skills- ability to handle multiple projects having unstructured scoping.

cellent analytical and troubleshooting skills.

ceptional written and verbal communication skills.

adiness to work across geographies and occasional travel, if required

You will require the following qualifications and skills

chelor’s degree in business management, process control management, or engineering is required.

 s on working experience of using tools like Microsoft Visio is a must

an, Six Sigma (LSS) and Business Process Management trained

orough knowledge of QMS, ISO 9001 and SOP documentation.

od knowledge of process improvement methodologies, like Lean, Six Sigma, 8D, RCA, etc.

me working experience in Operations and Finance processes would be an added advantage

ility to build a process improvement culture, demonstrating flexibility and initiative in achieving the desired outcome.

perience in delivering training programs on Quality and Process Improvement will be preferred.

cellent analytical skills: Review and provide direction on projects/ programs (Data driven approach)

port and procedure writing skills.

At Carro, we’re seeking a Business Process Manager to lead cross-functional process improvement initiatives that drive operational efficiency and business impact. This role requires strong analytical thinking, stakeholder alignment, and a focus on scalable, data-backed solutions.

You’ll map workflows, identify inefficiencies, and integrate tools like GenAI to elevate how we operate across teams and markets. If you thrive at turning insights into action and enjoy working across functions to drive continuous improvement, this is the role for you.

What will you do:

• Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering-related tasks, i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

What you will need:

• Experience: At least 5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives.
• Technical Skills: Proficiency in programming languages such as Python, SQL.
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders. 1
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Consulting, Strategy/Planning, and Analyst
• Industries Retail Motor Vehicles and Internet Marketplace Platforms

Referrals increase your chances of interviewing at Carro by 2x

Pioneer, West Region, Singapore 4 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

About the Role

At Carro, we’re seeking a Business Process Manager to lead cross-functional process improvement initiatives that drive operational efficiency and business impact. This role requires strong analytical thinking, stakeholder alignment, and a focus on scalable, data-backed solutions.

You’ll map workflows, identify inefficiencies, and integrate tools like GenAI to elevate how we operate across teams and markets. If you thrive at turning insights into action and enjoy working across functions to drive continuous improvement, this is the role for you.

What you will do

• Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refi ne prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

What you will need

• Experience: At least 5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives.
• Technical Skills: Proficiency in programming languages such as Python, SQL.
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results.
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders. 1
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

About Carro

Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive, team that drives innovation and change, and find a place that supports your growth and development. Visit us at

Why work with Carro?

• Join the region’s largest online automotive marketplace with offices in 7 countries.
• Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
• Formal and informal learning and development programmes to support your growth and career progression.
• Comprehensive benefits including medical, insurance and wellbeing.
• Flexible working arrangements upon request.
• Learn from some of the most experienced mentors in the technology and automotive space.
• Meet and interact with colleagues from all around Asia.
• Pursue opportunities to work at departments in other countries and regions.
• Diverse and inclusive working environment with modern workspaces.
• Fun and engaging employee events, initiatives, and celebrations.

Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.

Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:

Job Summary:

As a Business Process Manager, you will be responsible for overseeing all business operations, ensuring accurate financial reporting, and providing financial insights to support the company's goals. Training will be provided.

Key Responsibilities:

• General business operations : Process general business operations and provide operational enhancements via establishing a governance that all core business documents are delivered in timely manner.
• Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements and reports.
• Budgeting and Forecasting: Develop and manage annual budgets and forecasts, monitor performance against budgets, and recommend corrective actions.
• Financial Analysis: Conduct financial analysis to support business decisions, including cost-benefit analysis, profitability analysis, and variance analysis.
• Cash Flow Management: Oversee cash flow planning, ensure funds availability, and manage banking relationships.
• Compliance: Ensure compliance with financial regulations and standards, including tax filings and audits.
• Singapore GST Submission and Accrual: Coordinate the submission of Singapore GST returns and manage GST accruals accurately.
• Inventory Monitoring: Monitor inventory and manage the liquidation of cash advances.
• Financial Statements Knowledge: Possess a good understanding of Balance Sheet, Cash Flow statement, and Income statement, including their nature and basic logic.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field.
• Experience: Fresh Graudate to Maximum of 3 years of experience in financial management.
• Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.
• Communication Skills: Good verbal and written communication skills, with the ability to present complex financial information clearly and concisely.

Job Description

• Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

Job Requirements

• Experience: At least 2-5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives
• Technical Skills: Proficiency in programming languages such as Python, SQL
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

• Partner with Process Owners to collect, analyze, and document business requirements.
• Translate business needs into clear technical requirements for system design and development.
• Lead or support system implementation projects, including testing (UAT), issue resolution, and rollout.
• Drive system and process enhancements to align with global operational standards and best practices.
• Act as a liaison between business and IT teams to ensure seamless delivery of solutions.
• Support post-implementation review, issue tracking, and continuous improvement initiatives.
• Document and maintain functional specifications, workflows, and process guidelines.

• Bachelor's degree in Business, Information Systems, Engineering, or a related field.
• Minimum 5 years of relevant experience in business process management, system implementation, or business analysis.
• Strong knowledge of ERP systems (preferably SAP S/4HANA or Oracle) and business workflow tools.
• Proficiency in SQL and working with cross-functional teams in a global environment.
• Excellent problem-solving, analytical, and communication skills.

• Analyze, design, implement, and monitor business processes to ensure they support Carro's strategic objectives and operational needs.
• Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
• Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
• Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
• Support the integration of GenAI tools to optimize business processes; these include prompt engineering related tasks i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
• Train team members and employees on new processes, best practices, and process improvement techniques.
• Foster a culture of continuous improvement and innovation within the organization

• Experience: At least 2-5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives
• Technical Skills: Proficiency in programming languages such as Python, SQL
• Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results
• Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders.
• Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
• Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.

• General business operations : Process general business operations and provide operational enhancements via establishing a governance that all core business documents are delivered in timely manner.
• Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements and reports.
• Budgeting and Forecasting: Develop and manage annual budgets and forecasts, monitor performance against budgets, and recommend corrective actions.
• Financial Analysis: Conduct financial analysis to support business decisions, including cost-benefit analysis, profitability analysis, and variance analysis.
• Cash Flow Management: Oversee cash flow planning, ensure funds availability, and manage banking relationships.
• Compliance: Ensure compliance with financial regulations and standards, including tax filings and audits.
• Singapore GST Submission and Accrual: Coordinate the submission of Singapore GST returns and manage GST accruals accurately.
• Inventory Monitoring: Monitor inventory and manage the liquidation of cash advances.
• Financial Statements Knowledge: Possess a good understanding of Balance Sheet, Cash Flow statement, and Income statement, including their nature and basic logic.

• Education: Bachelor's degree in Finance, Accounting, or related field.
• Experience: Fresh Graudate to Maximum of 3 years of experience in financial management.
• Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.
• Communication Skills: Good verbal and written communication skills, with the ability to present complex financial information clearly and concisely.