219 Process Improvements jobs in Singapore

Senior Manager/ Assistant Director, Operations (process improvements across multiple sites)

Company highlights

• Be an expert of Sustainable solutions of CaaS
• Market leader of cooling as a Service in Asia
• Job stability for long-term career growth

Key Responsibilities

• Lead and manage daily operations across all sites, ensuring efficiency, performance, and alignment with strategic goals.
• Partner with functional leaders to drive growth, process optimisation, and customer satisfaction.
• Implement strategies, analyse KPIs, manage resources , ensure compliance, and maintain high service standards.
• Develop and execute regional operational strategies, monitor KPIs, and optimise processes for excellence and cost-efficiency.
• Lead and motivate operations teams, fostering collaboration, accountability, and continuous improvement.
• Ensure compliance, manage operational budgets, and enhance customer satisfaction while driving innovation.

Requirements to Succeed

• Minimum 12 years of operations management experience with a proven leadership track record; relevant degree in Engineering or Operations.
• Excellent strategic planning, process optimisation, analytical thinking, and decision-making capabilities.
• Outstanding leadership and communication skills; HVAC experience is a plus; open to regional travel (Upto20%).

If you are interested in this opportunity, submit your application now to find out more about this position.

Personal Reg No: R | EA License No: 02C3423

Winnie Chen Hsiu-Wen EA License No.: 02C3423 Personnel Registration No.: R

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Job description

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thrive.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make our world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a 'job', we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you're looking to improve a process, or have an innovative idea awaiting a technology solution, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow – the perfect place for you to grow your career

Roles & Responsibilities

• Process payments for vendor invoices, intercompany settlements, staff claim reimbursements, customer refunds, Corporate Credit Cards
• Liaise and follow up with the Business Units on advance payments, outstanding invoices, etc
• Respond to audit confirmations
• Manage the end-to-end planning, execution, support and implementation of automation projects and process improvements in Accounts Payable (AP) and Financial Accounting (FA), ensuring alignment to business goals
• Work closely with cross-functional teams to support and ensure project delivery by the timelines
• Identify areas for process improvement and implement best practices to enhance operational efficiency and project outcomes
• Identify, resolve, mitigate and escalate issues and risks in the projects
• Attend project meetings
• Update on project status
• Participate in User Acceptance Testing(s)
• Other AP and FA operation tasks as assigned by the AP Head

Skills & Requirements

• Degree in Accounting or Business
• Minimum 2 years of relevant experience
• Proficient in SAP is an advantage
• Familiar with MS Office applications
• Able to work independently, within tight timelines and adaptable
• Committed, meticulous and a team player
• Good interpersonal and communication skills
• Good organisational and time management skills

Recognition & Award

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Regional Operations Director/ Senior Manager

Why Join Us?

· Be at the forefront of sustainable and energy-efficient innovations

· Join the market leader in cooling services across Asia

· Enjoy long-term job stability and career advancement in a future-focused organisation

Key Responsibilities

· Lead and manage daily operations across all sites , ensuring efficiency, performance, and alignment with strategic goals.

· Partner with functional leaders to drive growth, process optimisation, and customer satisfaction.

· Implement strategies, analyse KPIs , manage resources, ensure compliance, and maintain high service standards.

· Develop and execute regional operational strategies, monitor KPIs, and optimise processes for excellence and cost-efficiency.

· Lead and motivate operations teams, fostering collaboration, accountability, and continuous improvement.

· Ensure compliance, manage operational budgets, and enhance customer satisfaction while driving innovation.

Requirements to Succeed

· Minimum 12 years of operations management experience with a proven leadership track record; relevant degree in Engineering or Operations.

· Excellent strategic planning, process optimisation, analytical thinking, and decision-making capabilities.

· Outstanding leadership and communication skills; HVAC experience is a plus; open to regional travel (10-20%).

If you are interested in this opportunity, submit your application now to find out more about this position. Personal Reg No: R | EA License No: 02C3423

Job Summary:

We seek a skilled Operations Manager to oversee and enhance our daily business operations. The ideal candidate will possess strong analytical, organizational, and problem-solving skills, with excellent leadership and interpersonal abilities.

• Oversee and streamline the company's daily operations for maximum efficiency and productivity.
• Develop and implement operational policies and procedures that align with business objectives.
• Monitor and analyze key performance indicators (KPIs) to drive process improvements and optimize results.
• Collaborate with cross-functional departments to synchronize operational strategies and ensure seamless execution.
• Manage budgets, forecasts, and resource planning to support business growth.
• Identify areas for process improvement and implement innovative solutions.
• Ensure compliance with relevant regulations and industry standards.
• Recruit, train, and supervise staff as needed to maintain a high-performing team.
• Handle vendor relationships and supply chain logistics to secure optimal outcomes.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3-5+ years of proven experience in an operations management or similar role.
• Strong analytical, organizational, and problem-solving skills.
• Excellent leadership and interpersonal abilities.
• Proficient in Microsoft Office and business management software.
• Ability to work under pressure and manage multiple priorities.

IT Business Analyst Role Overview

The IT business analyst plays a crucial role in bridging the gap between business needs and technical capabilities. This position requires a unique blend of analytical, communication, and problem-solving skills.

Key Responsibilities:

• Gather and document business requirements from stakeholders to ensure alignment with project objectives.

• Develop and execute comprehensive testing plans to validate project deliverables.

• Collaborate with cross-functional teams to track and report project progress, issues, and risks.

• Facilitate effective communication between business users and developers to ensure mutual understanding of project requirements.

• Support multiple application systems and platforms concurrently.

Requirements:

• Strong educational foundation in business administration, business analytics, information technology, or computer science.
• At least 5 years of experience as a business analyst in delivering and supporting IT applications.
• Excellent problem-solving abilities and capacity to develop innovative solutions.
• Exceptional verbal and written communication skills for effective collaboration with stakeholders.

Desirable Skills:

• CBAP certification demonstrates expertise in business analysis principles and practices.

Working Environment:

• Adherence to organizational and project standards & guidelines ensures seamless integration with existing processes.

This is a challenging role for a Business Analyst to analyze business processes and recommend data-driven solutions for efficiency, cost reduction, and service improvement.

The ideal candidate will be responsible for communicating and collaborating with stakeholders to understand objectives, processes, and challenges.

Gathering, documenting, and validating business requirements using interviews, workshops, and analysis techniques is crucial for the Business Analyst. They will translate these requirements into detailed functional and technical specifications for development teams.

Analyze business processes and recommend data-driven solutions for efficiency, cost reduction, and service improvement by creating workflow diagrams, process maps, and business models to illustrate current and future states.

The successful candidate will facilitate communication between teams, project managers, and technical teams. Conduct gap analysis to identify discrepancies between current capabilities and business needs.

Support user acceptance testing (UAT) by preparing test scenarios, coordinating testing activities, and documenting results.

Manage system data and operations related to pricing, provide assistance to business development in planning and conducting surveys on competitors' market prices, and conduct price analysis.

Monitoring project progress and assisting in change management efforts is essential. Prepare reports, dashboards, and presentations for management and stakeholders.

Additionally, manage profit and sales visualization through Power BI and Excel reports.

• Diploma / Degree in Marketing, Economics, Finance, or Business.
• 1–2 years of experience as a Business Analyst or in a related role.
• Strong verbal and written communication skills.
• Demonstrating robust analytical thinking and negotiation abilities.
• Enthusiastic and quick learner, receptive to feedback and committed to continuous improvement.
• Proficient in MS Office, especially Excel and PowerPoint; familiarity with Power BI and managing large data is advantageous.
• Team player with a keen sense of responsibility, capable of working independently, mature, self-disciplined, and adept at time management.

Job Summary:

We seek a skilled Operations Manager to oversee and enhance our daily business operations. The ideal candidate will possess strong analytical, organizational, and problem-solving skills, with excellent leadership and interpersonal abilities.

Key Responsibilities:

• Oversee and streamline the company's daily operations for maximum efficiency and productivity.
• Develop and implement operational policies and procedures that align with business objectives.
• Monitor and analyze key performance indicators (KPIs) to drive process improvements and optimize results.
• Collaborate with cross-functional departments to synchronize operational strategies and ensure seamless execution.
• Manage budgets, forecasts, and resource planning to support business growth.
• Identify areas for process improvement and implement innovative solutions.
• Ensure compliance with relevant regulations and industry standards.
• Recruit, train, and supervise staff as needed to maintain a high-performing team.
• Handle vendor relationships and supply chain logistics to secure optimal outcomes.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 3-5+ years of proven experience in an operations management or similar role.
• Strong analytical, organizational, and problem-solving skills.
• Excellent leadership and interpersonal abilities.
• Proficient in Microsoft Office and business management software.
• Ability to work under pressure and manage multiple priorities.

We are seeking a highly skilled Business Process Enhancer to join our team. As a key member of our organization, you will be responsible for analyzing and improving existing business processes to increase efficiency and effectiveness.

The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders. If you have experience in business analysis, process improvement, and stakeholder management, we encourage you to apply for this exciting opportunity.

• Analyze and Enhance Existing Processes: Collaborate with cross-functional teams to identify areas for improvement and implement changes that drive business value.
• Capture and Define Business Requirements: Work closely with stakeholders to understand their needs and develop solutions that meet those requirements.
• Design and Implement Solutions: Utilize your technical expertise to design and implement systems, processes, and tools that address business needs.
• Perform Data Analysis: Gather and analyze data to support informed decision-making and identify trends that optimize business operations.

• Educational Background: Diploma or degree in Business Administration, Supply Chain Management, or a relevant field.
• Experience: At least 2 years of experience as a Business Analyst or equivalent, with prior knowledge of implementing ERP software and experience with project management.

Business Analyst Position

We are seeking a skilled Business Analyst to fill this role in Singapore.

The ideal candidate will be part of a dynamic team handling government projects.

The successful candidate should have experience in business analytics, project management, and vendor management.

They must have expertise in Agile methodologies, Cloud technology, Design Thinking, and Data Analytics.

The selected individual will oversee multiple vendors and external providers of ICT services, work closely with team members from application and infra teams, and deliver projects on time.

Responsibilities include:

• Project Management including regular reporting for maintenance and/or development projects;
• Conducting requirements workshops to gather user requirements and analyzing business processes to provide clear analysis and documentation of problems and proposed solutions;
• Ensuring projects are executed based on the project plan to meet identified business needs;
• Participating and contributing in project activities such as Requirement Gathering, User Acceptance Testing, Training, and Implementation;
• Handling multiple priorities and deadlines simultaneously;
• Maintaining accurate records and reports;
• Communicating effectively with stakeholders;
• Identifying and mitigating project risks.
• Solving complex business problems.
• Improving process efficiency.
• Developing effective project plans.
• Collaborating with cross-functional teams.
• Analyzing data to inform business decisions.
• Providing exceptional customer service.
• Educating clients on best practices.
• Becoming proficient in new technologies.
• Meeting project milestones.
• Managing multiple tasks at once.
• Working independently with minimal supervision.
• Cultivating strong relationships with colleagues.
• Effectively prioritizing tasks.
• Implementing process improvements.
• Maintaining high levels of productivity.
• Delivering results under pressure.
• Attending meetings regularly.
• Enhancing personal skills.
• Driving business growth.
• Presenting information to senior leaders.
• Coaching junior staff members.
• Gathering feedback from clients.
• Demonstrating expertise in your field.
• Leading cross-functional projects.
• Developing strategies for business success.
• Addressing technical issues.
• Engaging with clients.
• Utilizing project management software.
• Facilitating team meetings.
• Promoting collaboration among team members.
• Fostering open communication.
• Supporting change initiatives.
• Staying up-to-date with industry trends.
• Maintaining confidentiality when dealing with sensitive information.
• Documenting business processes.
• Analyzing operational metrics.
• Generating reports to stakeholders.
• Leveraging technology to improve business outcomes.
• Creating value-added products or services.
• Benchmarking against industry standards.
• Offering actionable insights to drive business decisions.
• Employing a problem-solving approach.
• Seeking out new opportunities.
• Building a positive company culture.
• Defining project scope and objectives.
• Establishing timelines and milestones.
• Resource allocation.
• Effective stakeholder engagement.
• Change management.
• Monitoring and controlling resources.
• Quality control.
• Risk assessment.
• Leadership and guidance.
• Talent development.
• Employee relations.
• Team motivation.
• Knowledge sharing.
• Transferable skills.
• Retention and succession planning.
• Professional development.
• Standards and compliance.
• Rules and procedures.
• Global awareness.
• Sensitivity and adaptability.
• Technology updates.
• Methodologies.
• Sustainability.
• Innovation.
• Continuous learning.
• Decision-making frameworks.
• Critical thinking.
• Creative problem-solving.
• Adaptability.
• Initiative.
• Results-oriented individual who thrives in fast-paced environments.
• Outstanding leadership and team-building abilities.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Experience working with cloud technology is highly preferred.
• Experience working in agile methodologies is highly preferred.
• BA/BS degree in related field.
• Proven track record of delivering projects on time.
• At least 4 years of experience in business analytics/project management/vendor management.
• Experience with one of the following: Agile (Scrum/Kanban), Cloud (AWS/Azure), Design Thinking, or Data Analytics.
• Handled government projects will be an added advantage.