179 Process Improvement Positions jobs in Singapore

Job Overview:

This is a business analyst position that involves working closely with various teams to identify and implement process improvements.

1. Work collaboratively with cross-functional teams to gather requirements and ensure end-to-end system delivery and testing.
2. Develop and implement digital customer journeys to enhance the overall customer experience.
3. Design, re-engineer processes, and implement operational solutions in collaboration with regional and country teams.

The ideal candidate will have at least 3 years of experience in systems development and/or business process improvement initiatives. A strong understanding of financial services industry principles, particularly in consumer banking operations, is essential.

Required Skills and Qualifications:

• Excellent communication and teamwork skills
• Good knowledge of banking and technology concepts
• Ability to adapt to changing priorities and deadlines
• Organized and systematic approach to work
• Proven analytical skills
• Proficiency in MS Office applications (Word, Excel, PowerPoint, Visio)

Benefits:

• Competitive base salary
• Attractive company benefits package
• Opportunity for career progression and professional growth

Additional Information:

Applicants should submit their CVs to (recruiter email). Personal data will be used solely for recruitment purposes.

Tell employers what skills you have

Process Improvement Specialist

This role is responsible for driving operational excellence and process efficiency within our organization. The Process Improvement Specialist will analyze current processes, identify opportunities for improvement, and implement changes to enhance productivity and quality.

The successful candidate will work closely with various teams to solve complex problems, ensure smooth operations, and support regulatory compliance.

Key Responsibilities:

• Conduct thorough analysis of existing processes to identify areas for improvement and recommend changes.
• Collaborate with stakeholders to ensure seamless implementation of new or updated processes.
• Proactively identify and address potential issues before they escalate into major incidents.
• Ensure that all plant operations meet or exceed design specifications.
• Lead risk assessments and FMEA activities to minimize risks and hazards.
• Drive continuous improvement through the Plan-Do-Check-Act cycle.
• Conduct regular inspections and team briefings to maintain high levels of performance.
• Train engineers and senior engineers on new or updated processes.
• Support the engineering team in achieving exceptional proficiency.

Requirements:

• Degree in Chemical Engineering or a related field.
• Minimum 3 years of relevant work experience.
• Strong planning, organization, and prioritization skills.
• Proficient in Microsoft Office (intermediate level).
• Skilled in data analysis, quality tools, and problem-solving.
• Effective written and verbal communication skills.
• Able to read and understand P&IDs.
• Basic understanding of chemical process equipment and operations.
• Familiar with ISO standards.
• Experience in internal auditing.
• Knowledge of risk assessment frameworks.
• Strong analytical and problem-solving abilities.
• Well-versed in chemical handling procedures.
• Capable of writing clear and structured reports.
• Leadership qualities with the ability to lead and motivate others.

Working Hours: 8am-4:45pm (Mon-Fri)

Benefits: AWS, Bonuses, Allowances

The associate position presents an exciting chance to contribute significantly to supporting the small business community.

This role offers a vital opportunity for you to play a key role as a team member that will provide and implement advisory services on matters such as process improvement.

You will have the potential for further career development and offer professional challenges and benefits.

• Assist the team in scoping and estimating process improvement engagements with clients;
• Evaluate and assess production processes for improvement opportunities through process change or automation;
• Take ownership of work-streams or projects, designing and conducting analyses of data/ processes, doing secondary research, synthesizing conclusions, making presentations;
• Communicate with clients to advise on process change and impact;
• Document process diagrams, SOPs and other materials to support process improvement activities;
• Set standards for documentation for clients;
• Identify and quantify process improvement opportunities for clients;
• Collaborate with team members across the organization;
• Assist in generating awareness and demand for process improvement activities.

Technical Knowledge, Professional Qualifications and Experience:

• Degree from business management/ accounting/ finance economics or professional qualifications;
• Analytics and design thinking;
• Executive and non-executive communication;
• Self-motivation proactive;
• Collaborative nature;
• Convincing and influencing.

You should possess:

• Good interpersonal communication skills;
• Knowledge management skills;
• Able to work independently;
• Attention to detail;
• Process management skills.

Preferred Skills:

• Corporate Advisory;
• Corporate Development;
• Process Improvement;
• Auditing;
• Compliance;
• Excellent organizational and time management skills.

The role of Operations Manager is a pivotal position within our organization, responsible for overseeing and streamlining daily operations across all sales verticals. This includes managing team rosters, shift planning, and deployment for roadshows, events, and office operations.

Key responsibilities include team operations & scheduling, staff onboarding & support, performance & KPI management, process optimization, and cross-functional coordination.

• Team Operations & Scheduling:
• Manage team rosters, shift planning, and deployment for roadshows, events, and office operations.
• Ensure adequate manpower coverage across all verticals (inbound, outreach, corporate).
• Staff Onboarding & Support:
• Oversee onboarding and training of new hires.
• Ensure all team members are equipped with SOPs, sales tools, and compliance knowledge.
• Performance & KPI Management:
• Track and analyze team performance data against KPIs.
• Work closely with sales leads to support productivity and address performance gaps.
• Prepare and present weekly/monthly operational reports to leadership.
• Process Optimization:
• Identify and implement improvements in daily workflows, scheduling, and reporting.
• Ensure data accuracy and consistency in CRM and sales systems.
• Cross-functional Coordination:
• Liaise with HR, marketing, and partnerships teams to support campaigns and staff needs.
• Support event logistics, compliance matters, and stakeholder communications.
Requirements
• Diploma or Degree in Business, Operations, HR, or related field.
• 2-4 years of experience in operations, training coordination, sales support, or workforce management.
• Strong organizational and problem-solving skills.
• Confident with Excel/Google Sheets and CRM/reporting systems.
• Comfortable working in a fast-paced, sales-driven environment.
• People-oriented with great communication skills.

We are seeking a Technical Operations Professional to work collaboratively with vendors, management teams, and engineering pillars to enhance tool stability, troubleshoot complex problems, and optimize escalations.

• Manage the initial point of contact for business-critical issues.
• Track and resolve tickets related to tooling and systems issues, triaging as required for cases necessitating cross-functional team support.
• Quantify the impact of incoming requests on relevant engineering teams, utilizing technology and best practices.
• Ensure issues are communicated, escalated, and resolved within the service levels defined by severity.
• Hold vendors accountable for raising tickets efficiently.
• Analyze common issues to identify root causes, find solutions, and process improvements.
• Support the deployment of multiple tech projects through system configuration.
• Liaise with global and regional stakeholders to ensure all vendor operational manuals are updated.

Key Skills and Qualifications:

• Bachelor's Degree in a technical or related field is preferred.
• 3+ years' experience with call center operations and CRM administration.
• Experience working with internal/external stakeholders in multiple geographic regions.
• Demonstrated proficiency in multitasking and prioritization.
• Task-triaging experience is preferred.
• Excellent organizational skills and a detail-oriented approach to problem-solving.
• Able to adapt quickly to changes in processes, tools, systems, and programs.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple projects and stakeholders concurrently through to successful implementation in an operational environment.
• Proficiency in analyzing data to detect trends and identify root causes.
• Comfortable with ambiguity and thrives in a fast-paced, dynamic environment.
• Passion for operational excellence and commitment to sales productivity.
• Basic programming knowledge is a plus (SQL, Tableau, etc.).

• Prepare detailed manufacturing bills of materials (BOM)
• Investigate and determine root causes for issues during assembly and testing
• Improve manufacturing processes where possible

• Must be hands-on, self-motivated and independent
• Students with degree/diploma in Electronics/Electrical/Mechatronics Engineering with at least 3 years experience in machinery and automation systems manufacturing
• Willng to apply for internship positions

Candidates who meet the requirements will be considered for permanent positions.

• Key Responsibilities:
• • Gain a deep understanding of sales operational workflows and develop process enhancements to boost efficiency and eliminate non-value-added activities.
• • Lead comprehensive analyses leveraging advanced continuous improvement techniques to uncover process gaps and areas for optimization.
• • Monitor and review logistics-related KPIs, assessing both execution quality and performance outcomes.
• • Coordinate with regional offices on business processes, performance tracking, reporting, and identifying areas for improvement.
• • Assess potential risks and evaluate the cost-benefit impact of proposed and existing operational processes.
• • Perform additional responsibilities as assigned by management.

Required Skills and Qualifications:

• • Strong analytical and problem-solving skills.
• • Excellent communication and interpersonal skills.
• • Ability to work independently and as part of a team.

Benefits:

• • Opportunity to contribute to the success of our organization.
• • Competitive salary and benefits package.
• • Collaborative and dynamic work environment.

Others:

• • All applications will be handled confidentially.
• • By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

• Develop and standardize business processes by analyzing existing processes and challenges.
• Perform in-depth analysis of productivity, efficiency, quality, costs, and time management.
• Review and update procedures to support sales, billing, collection, and refund requirements.
• Prepare management progress reports and feedback through meetings and documentation.
• Manage and optimize business processes related to project implementation and system stabilization.
• Provide technical support and guidance to end-users during system transition.

Requirements:

• Minimum degree in Business / Data Science / IT with 1-3 years of relevant experience

Skills Required:
Tableau, Machine Learning, Sales, Microsoft Excel, Data Analysis, Big Data, Mathematics, Data Management, Data Quality, SQL, Attention to Detail, Python, Time Management, Statistics, Data Science, Data Analytics, Power BI, Technical Support

Our company is seeking a seasoned contractor to lead and drive transformational improvements in NPI planning processes. This pivotal role will enhance cross-functional alignment, optimize workflows, and improve the efficiency and cost-effectiveness of product launch lifecycle.

• Analyze current NPI planning processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Design and implement scalable, standardized NPI workflows aligned with industry best practices.
• Collaborate with cross-functional teams: R&D, Supply Chain, Manufacturing, Quality, and Program Management.
• Develop robust planning tools, templates, and documentation to support NPI scalability.
• Lead training workshops and facilitate adoption of new tools and processes.
• Track and report KPIs to monitor NPI planning performance and continuous improvement progress.
• Support organizational change management to ensure smooth transitions and stakeholder engagement.

We are looking for a candidate with 8+ years of experience in NPI planning, manufacturing operations, or supply chain management, ideally in high-tech or regulated sectors.

• Proven expertise in process improvement methodologies such as Lean, Six Sigma, or Kaizen.
• Proficiency in ERP/MRP and project management systems (e.g., SAP, Oracle, MS Project, Jira).
• Strong change agent with experience leading cross-functional process improvements.
• Preferred certifications: PMP, Lean Six Sigma (Green or Black Belt).
• Bonus: Experience in digital transformation or automation of planning systems.
• Familiarity with Agile or hybrid project management methodologies is a plus.

The ideal candidate will have strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

This is an urgent position that requires immediate attention.