38 Process Improvement Positions jobs in Singapore

Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.

As a Process Improvement Manager within the Credit Documentation team, you will be responsible for the delivery of strategic transformation and process improvement initiatives related to the end-to-end documentation management process – document preparation, negotiation, execution & retention across Asia Pacific.

Job Responsibilities :

• Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
• Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
• Lead the multi-year implementation of Icertis contract lifecycle management product across the functional teams in Asia Pacific in partnership with the Product, Technology, Legal, Credit Risk and Banking teams.
• Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
• Demonstrate ownership in engaging with WLS Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
• Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
• Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.

Required qualifications, capabilities and skills

• Bachelor’s degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
• Sound understanding of credit/legal documentation and associated processes.
• Basic knowledge of ICertis Contract Lifecyle Management tool.
• Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
• Detail-oriented and highly organized, able to handle multiple competing priorities.
• Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
• Proven leadership skills.
• Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
• Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).

Preferred qualifications, capabilities, and skills

• Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
• Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
• Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
• Experience in project management tools and methodologies is preferred.

Join to apply for the Assistant Director, Customer Insights and Service Process Improvement role at Health Promotion Board

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Join to apply for the Assistant Director, Customer Insights and Service Process Improvement role at Health Promotion Board

Health Promotion Board (HPB) is committed to inspiring a healthier Singapore. As a trusted partner of our citizens, we strive to deliver intuitive and personalised experiences that empower individuals to embrace holistic well-being.

To serve Singaporeans, HPB engages its customers via online and offline touchpoints such as outreach through the different settings including workplaces, schools, community, health screening / school health and dental services. HPB also manages a contact centre, corporate website, social media platforms, HPB’s Healthy 365 mobile app, and conduct roadshows in support of specific programmes.

As we embark on a transformation journey to enhance our customer experience delivery across the various touchpoints, we are seeking a passionate CX professional to drive transformative customer experiences through data-driven insights and process optimization. The ideal candidate will analyze CX metrics, identify opportunities for improvement, and work closely with touchpoint owners to enhance service delivery. If you have a customer-first mindset and strong analytical skills, join us in delivering exceptional experiences

Responsibilities

The responsibilities of the successful candidate will include:

• Develop and implement customer survey strategies and methodologies, generating actionable insights that drive improved customer experience across all touchpoints
• Analyse customer feedback, interaction data, and conduct customer segmentation, resulting in targeted service improvements, increased satisfaction, and enhanced personalisation that improves customer engagement
• Analyse and optimise customer-facing processes, developing personas and journey maps to create streamlined, customer-centric processes that enhance customer interactions
• Manage survey systems and data effectively, while developing comprehensive KPIs to measure service process and touchpoint effectiveness, enabling data-driven decision making and continuous improvement
• Implement strategies to address gaps and drive continuous optimisation of customer experiences, reducing pain points and increasing customer loyalty
• Present at key CX forums, using data-driven insights to inform decision-making and prioritise CX initiatives, leading to more effective resource allocation and improved outcomes
• Leverage tech tools for data collection, analysis, and visualisation, implementing processes for ongoing monitoring and evaluation of CX standards, while managing procurement processes efficiently to ensure cost-effective operations and high-quality customer experiences
• Collaborate with cross-functional and IT teams to implement process improvement initiatives, resulting in reduced service delivery time and improved efficiency
• Design and implement customer-centric processes using various methodologies, increasing customer satisfaction and reducing complaints while ensuring adherence to service level agreements(SLA)
• Develop detailed process documentation, establish KPIs, and monitor performance metrics to optimise service delivery and adapt to evolving business needs and customer expectations
• Drive continuous improvement and change management initiatives, including technology exploration for process automation, ensuring smooth transitions and successful adoption of new processes
• Provide comprehensive training and support for new processes, minimising operational disruption while implementing quality control measures to ensure data integrity and accuracy
• Evaluate, implement, and optimise new technologies for data collection, analysis, and visualisation, collaborating with CIOO and other teams to achieve best-in-class solutions for process optimisation
• Drive the implementation of technology enhancements across touchpoints, improving process efficiency, reducing operational costs, and elevating overall customer experience
  
  

• Minimum of 5-7 years of progressive experience in customer experience, market research, service management, and data analytics.
• Proven experience in conducting customer surveys and analysing data to identify trends and insights.
• Experience in implementing service process improvements and measuring their impact.
• Strong analytical and problem-solving skills with proficiency in data analysis, statistical software, and key driver analysis.
• Experience in designing and conducting customer surveys and research.
• Experience in process improvement methodologies (e.g., BPR, Six Sigma, Lean) and service blueprinting.
• Proficiency in data visualisation tools (e.g., Power BI, Tableau) and process mapping software (e.g., Visio).
• Excellent communication and interpersonal skills.
• Knowledge of survey management systems and customer data management.
• Experience in project management and collaborating with cross-functional teams.
  
  

• Analytical Proficiency: Demonstrated ability to analyse complex data sets, identify trends, and extract meaningful insights to inform decision-making.
• Customer-centric: A deep understanding of customer needs, behaviors, and expectations, with a passion for delivering exceptional customer experiences.
• Process Improvement: Proven track record in designing and implementing efficient and effective service processes.
• Project Management: Strong project management skills to oversee multiple initiatives simultaneously and deliver results within timelines.
• Stakeholder Management: Ability to build and maintain strong relationships with internal and external stakeholders.
• Communication: Excellent verbal and written communication skills to articulate complex ideas clearly and concisely.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Marketing and Sales
• Industries Wellness and Fitness Services

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Novena, Central Singapore Community Development Council, Singapore 16 hours ago

Queenstown, Central Singapore Community Development Council, Singapore 2 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

1. Business Process Analysis

• Analyze and document current business workflows to identify inefficiencies and areas for improvement.

2. Process Improvement & ERP Alignment

• Recommend and implement practical process enhancements with minimal ERP customization, aligning with industry best practices.
• Design and document optimized business processes and workflows that leverage standard ERP functionalities.

3. System Integration & Enhancement

• Collaborate with IT to integrate process improvements into enterprise systems such as SAP, BI tools, and other platforms.
• Define system requirements and coordinate with developers and vendors to implement system enhancements.

4. Project Management

• Lead cross-functional teams in executing process changes and system upgrades.
• Develop and manage project plans, budgets, and timelines to ensure on-time, in-scope delivery.
• Maintain strong stakeholder relationships and facilitate communication between sales, operations, IT, and vendors to align process changes with business goals.

5. Change Management & Training

• Drive change management initiatives to support smooth adoption of new processes and systems.
• Design and deliver training programs for stakeholders on updated workflows and tools.

6. Performance Monitoring & Reporting

• Establish and monitor KPIs to evaluate the impact of improvements.
• Analyze performance metrics to identify further enhancement opportunities and inform strategic decisions.

7. Global Collaboration & Career Growth

• Support global operational initiatives and position for future international career development opportunities.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Description

This is an Internal/In-house, full-time/permanent position with Adecco.

Working Location: Central Area, Orchard

About Us

Adecco Group, headquartered in Zurich and a Fortune 500 company, is a global leader in HR solutions. Founded in 1996, we offer services like temporary staffing, permanent placement, and recruitment process outsourcing across over 60 countries. Adecco combines global reach with local expertise, using technology to enhance its HR ecosystem. The company is committed to corporate social responsibility, focusing on diversity, sustainability, and community development, and supports various industries, including IT, finance, healthcare, and manufacturing.

Your Role

We are seeking a results-driven and strategic Continuous Improvement Manager to lead initiatives that drive operational efficiency, process improvement, and organizational effectiveness. This role will be responsible for identifying opportunities for improvement, implementing best practices, and fostering a culture of continuous improvement across the organization. This includes managing projects from initialization to completion, ensuring adoption and owning the change management.

Responsibilities

• Lead and manage cross-functional projects focused on process optimization, cost reduction, and performance improvement.
• Analyze operational data and KPIs to identify trends, inefficiencies, and areas for improvement.
• Develop and implement continuous improvement methodologies.
• Collaborate with business units to design and execute strategic initiatives aligned with company goals.
• Facilitate workshops and training sessions to build internal capabilities in process excellence.
• Monitor and report on the progress of improvement initiatives, ensuring sustainability and scalability.
• Benchmark internal processes against industry and/or geographical best practices and recommend enhancements.
• Support change management efforts to ensure successful adoption of new processes and tools.
• Work and collaborate closely with key stakeholders to manage transformation projects including Project planning, RFP, vendor due diligence and selection, discovery, implementation, and post go-live follow-up. Work with local domain experts to understand detailed requirements and processes and be the interface with vendors for knowledge transfer
• All other project management activities according to best-in-class practices
• Develop in-depth knowledge of newly implemented system and provide guidance to other users during hypercare
• Act as a change agent and drive adoption with local teams after system go-live

Measures of Success

• Identifying and addressing gaps in the as-is processes, and improving the processes
• Cost savings demonstrated by a reduced Cost per Headcount across the organization in both Front and Support Functions
• Improvement in Employment Engagement Score affected by workload/manual processes
• Percentage of employees adopting new processes/tools post implementation, completed training
• Improvement in time taken to complete end-to-end process and/or higher number of tasks completed with the same resources
• Strategic Focus in all aspects of Management and Planning
• Demonstrate explicitly Plan-do-check-act mindset
• Effective communications keeping all stakeholders informed and engaged
• Astute ability to meet timelines and budget without dropping quality

Skills

• Proactive, highly motivated team player, strategic thinking paired with a hands-on mentality and a strong result orientation
• Strong analytical and business judgment including demonstrated problem-solving skills as well as track record of delivering results
• Strong communication skills and ability to interact with different stakeholders at all levels
• Very good presentation skills and the ability to prepare presentations in PowerPoint
• Personal traits - adaptable, flexible, resilient, pragmatic, high energy, passion and mature
• Strong team player, Problem-solver attitude by seeking collaboration and teamwork
• Assertive, facilitative, pro-active, and personable
• Accuracy and attention to detail
• Be extremely comfortable with uncertainty and change and be able to support the business through a large-scale transformation

Requirements

• Minimum Bachelor's degree in Business, Engineering, Operations Management, or a related field.
• At least 5 years in business operations, process improvement, or strategy roles
• Certification in Lean, Six Sigma (Green Belt or Black Belt), PMP or similar methodologies is highly desirable
• Strong analytical and problem-solving skills with proficiency in data analysis tools (e.g., Excel, Power BI, Tableau).
• Excellent communication, facilitation, and stakeholder management skills.
• Proven ability to lead cross-functional teams and drive change in a complex environment.
• Experience with implementing complex Payroll and/or billing system is highly preferred

Shawna Wong

EA License No: 91C2918

Personnel Registration Number: R1982472

#J-18808-Ljbffr

Industry

Other

Category

Management & Operations

Sub Category

Quality Management & Operations

Your Job

As the Manager, Regional Continuous Improvement for the Asia Supply Chain Hub, your primary responsibility is to lead Lean strategies for logistics and distribution across the Asia Pacific region. You will drive efforts to create and enhance warehousing processes by leveraging Lean, Six Sigma, and digital solutions. This role positions you as a change agent, fostering a culture of digitization, simplification, and continuous improvement while ensuring operational excellence and value generation across the supply chain.

Our Team

You will be joining the Global Logistics division, working closely with the Director of Supply Chain Logistics for APAC and supervising key team members.Based in Singapore, this role will involve collaboration with a diverse group of professionals and external partners, including 3PL providers, to optimize logistics operations. The team operates in a dynamic, fast-paced environment focused on innovation, data-driven decision-making, and operational excellence.

What You Will Do

• As a Continuous Improvement Manager, responsibilities with a contribution mindset include, but are not limited to:
• Lead the execution of logistics vision and strategy; identify and resolve critical business process gaps and opportunities. Collaborate with functional, divisional and business leaders to develop strategic deployment planning
• Propose, Develop specific goals and priorities that drive digital and lean principles and concepts across the divisions. Responsible for creating and implementing short- and long-term value improvement plans and node & network blueprint for the Asia Pacific region.
• Serve as a change agent by influencing, communicating, and institutionalizing a culture of digitization, simplification and standardization.
• Lead and ensure a Lean culture at the various manufacturing and finished goods hubs while foster employee engagement in Lean activities and broad understanding of Lean concepts and principles. Develop and coach Lean skills and competencies at all levels of the organization.
• Lead implementation of Lean actions which drive quality, safety, continuous improvement, teamwork, and customer on time in full deliveries.
• Direct Lean initiatives for the hubs, including developing value improvement programs with technology, capability and talent roadmaps, Kaizen planning, and related events. Ensure the successful deployment and application of Lean practices such as 5S and Standard Work in all areas.
• Leverage data analytics to drive informed decision-making across teams and all assets
• Manage talent and performance, ensuring priorities align with divisional strategies, development objectives to grow skills and knowledge, and performance feedback.
• Drive EHS and Quality compliance, incorporating critical safety, quality, and environmental elements into programs and strategies.
• Manage end-to-end LEAN/operational excellence projects for logistics and factory operations, including process redesign and efficiency gains.
• Facilitate collaboration between 3PL providers and factory staff, optimizing logistics operations through shared workflows and performance metrics.
• Hands-on experience in logistics/factory LEAN transformation, including consulting and operational excellence project management.
• Demonstrated success in 3PL-factory collaboration, logistics operation optimization, and cross-functional mediation.
• Certification in Lean Six Sigma (Green Belt/Black Belt) or equivalent continuous improvement credentials.

Who You Are (Basic Qualifications)

• Bachelor’s degree with 8+ years of experience in an industrial or manufacturing, Logistics environment
• Proven experience leading Kaizen and Lean projects, including transfer programs management.
• 8-10 years of experience leading Lean programs at the site level.
• Proficient in Lean principles - 3P concepts, Problem Solving(using PSP), DMS, VSM.
• Certification in Lean Six Sigma (Green Belt/Black Belt) or equivalent continuous improvement credentials.

What Will Put You Ahead

• Master degree or equivalent educational background on LEAN, Statistics, Information technologies, Generative AI to drive digital LEAN program
• Experience with Coupa-Llamasoft, Kinaxis, Infor Control and SAP ERP.
• Knowledge of business systems, engineering, manufacturing, and financial systems.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Business Process Re-engineering (BPR):

• Facilitate Business Process Re-Engineering or organisational/job redesign projects to enhance operational efficiency and effectiveness.
• Collaborate with Business Units (BUs) to identify and eliminate waste, streamline processes, and implement job enrichment and reconfiguration.
• Integrate BPR with emerging technologies such as AI to drive automation and enhance data analytics capabilities.
• Conduct detailed process mapping to identify gaps and opportunities, eliminate waste, and integrate AI solutions.
• Develop a comprehensive and process-oriented library to capture all processes and improvement initiatives across Verticals.

Continuous Improvement (CI):

• Promote CI mindsets through deploying Lean Six Sigma and Change Management throughout the supported Business Units (BUs).
• Facilitate assigned projects, focusing on identifying opportunities to improve productivity, decrease costs, increase capacity, improve accuracy and timeliness, and redesign roles and functions.
• Drive STL continuous improvement and operational excellence by deploying LEAN Six Sigma, Business Process Management, and Change Management.

Project Management:

• Facilitate assigned projects, focusing on identifying opportunities to improve productivity, decrease costs, increase capacity, improve accuracy and timeliness, and redesign roles and functions

Certification Exercises:

• Support Group in annual certification exercises, including various Group ISO Standards (e.g., ISO 9001 Quality, ISO 45001 Safety, ISO 22301 BCM, ISO 28000 Security, ISO 37001 Anti-Bribery).
• Documentation: Establish and maintain documentation (e.g., SOPs, Manuals, Forms) ensuring their continual suitability through periodic review
• Audit Liaison: Act as a liaison officer for audits, following up on discrepancies reported via corrective action reports and tracking them until closure
• Risk Assessment: Conduct risk assessments for ISO management systems with stakeholders to identify risks, develop mitigation strategies, ensure compliance with regulations and industry standards, and review their continual suitability
• Tabletop Exercise: Plan, design, and facilitate tabletop exercises to simulate incident scenarios and assess the effectiveness of response teams.
• Customer/Authority Audit Management: Manage customer audits, authority audits, and third-party consultant audits, following up on any areas for improvement until closure.
• License and Certificate Tracking: Monitor and track licenses and certificates expiration dates proactively with stakeholders to ensure continuous access to services, compliance with regulations, and protection against security risks

Other Tasks: Perform any other tasks as assigned by the Supervisor.

Job Requirements

Qualifications Required

• Bachelor's degree in engineering, science, business, or related discipline.
• Qualified ISO Internal Auditor (Essential)/Lead Auditor (Preferred but not essential).
• At least a LEAN Six Sigma (LSS) Green Belt Certification
• Minimum 5 years of experience in a Logistics or Lean manufacturing environment with extensive hands-on experience in Business Process Re-engineering efforts and successfully driving Business & Operational Excellence practices.
• Experience in Sustainability is preferred but not essential
• Proficiency in MS Office (Excel, Word, PowerPoint, Power BI).

Join a Leading Aerospace MNC – Shape the Future of Operational Excellence!

A global aerospace MNC seeking a passionate and driven CORE Engineer to join our high-performing team. If you are excited about optimizing processes, solving problems, and making a measurable impact, this is the role for you!

Whether you're an experienced professional or a go-getter mindset, we welcome you to be part of our journey toward manufacturing excellence.

What You’ll Be Doing:

• Lead and support cross-functional improvement projects using Lean, Six Sigma, and Kaizen principles
• Analyze business and production processes to identify efficiency gaps and recommend improvements
• Conduct time studies, value stream mapping, and process capability analysis
• Facilitate root cause analysis and implement sustainable corrective actions
• Track performance metrics and establish benchmarks using data-driven insights
• Champion the deployment of 5S, visual management, standard work, and mistake-proofing
• Conduct training and workshops to promote a culture of Continuous Improvement (CI)
• Collaborate with all levels of the organization to engage employees in CI initiatives
• Monitor and report on the impact of CI projects to key stakeholders

What We’re Looking For:

• Degree in Engineering , preferably Manufacturing, Industrial Engineering, or Business Process & Systems Engineering
• Minimum 2 years’ experience in a manufacturing environment preferred – No experience with a strong attitude are also welcome!
• Strong knowledge of Lean Manufacturing, Value Stream Mapping , and continuous improvement tools
• A self-starter with great communication skills and the ability to influence across teams
• Highly motivated, independent, and proactive in driving positive change

Why Join Us?

• Be part of a renowned global aerospace leader with excellent growth opportunities
• Work in a dynamic environment focused on innovation and operational excellence
• Contribute to high-impact projects that shape the future of aerospace manufacturing
• Enjoy a supportive culture that encourages development, initiative, and recognition

Ready to elevate your career and make a difference?

Apply now and be part of something bigger.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan Gwen l EA Personnel No: R1767800

The Supply Chain Senior Manager is responsible for identifying and implementing strategies to enhance supply chain efficiency, reduce costs, and improve overall performance. This role focuses on driving continuous improvement initiatives, leveraging best practices, and fostering a culture of excellence within the supply chain organization.

Job Responsibilities:

• Develop Improvement Strategies: Formulate and implement continuous improvement strategies to enhance supply chain performance.
• Conduct thorough analyses of current supply chain processes to identify inefficiencies and areas for improvement.
• Lead and manage continuous improvement projects, ensuring timely execution and measurable results.
• Collaborate with Cross-Functional Teams: Work closely with procurement, logistics, manufacturing, and IT teams to ensure alignment and integration of improvement initiatives.
• Apply industry best practices and methodologies (e.g., Lean, Six Sigma) to optimize supply chain processes.
• Leverage data analytics to monitor supply chain performance and drive data-driven decision-making.
• Promote a culture of continuous improvement by mentoring team members and encouraging innovative thinking.
• Develop and track key performance indicators (KPIs) to measure the impact of improvement initiatives.
• Design and implement audit processes to systematically evaluate supply chain processes and compliance. (Audit covers People, Processes for Manufacturing, Supply Chain, Production, Upstream management)
• Development of Job Role Standardization, and Qualification Matrix. Drive role documentations, clarity, and accountability.
• Critical Skill Mapping and Assessment: In collaboration with supply chain functional leaders, develop a comprehensive critical skills framework, which is needed to achieve Supply Chain Transformation Vision.
• Drive assessment of current capabilities - Identifying strengths, weaknesses, and areas for improvement.
• Developing a global training strategy aligned with the SC organization's goals and objectives. Identifying skill gaps and learning needs to determine training priorities. Coordinating and facilitating training sessions, workshops, webinars, and other learning activities.
• Overseeing the creation of training materials and resources. Collaborating with subject matter experts to ensure content accuracy and relevance.
• Conduct regular assessments of supply chain performance across all functions to identify strengths and areas for improvement.
• Keep abreast of industry trends, best practices, and new technologies to maintain a competitive edge.
• Identify and mitigate risks within the supply chain to ensure stability and resilience.

Job Requirements:

• A bachelor's or master's degree in supply chain management, business administration, industrial engineering, or a related field
• Proven experience (10+ years) in supply chain management, continuous improvement, or related roles.
• Strong numeracy and analytical skills. Able to translate data into high-level analysis.
• Experience in developing and implementing audit processes.
• Proficiency in continuous improvement methodologies (e.g., Lean, Six Sigma) and tools.
• Excellent leadership as well as Change and project management skills.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Influencing skills (build relationship, mentor, work under pressure)
• Proven experience in delivering training programs.
• Experience in building and maintaining a network of supply chain professionals, fostering knowledge-sharing, and facilitating collaboration.
• Strong knowledge and experience in supply chain management (areas such as supply planning, production planning, inventory management, logistics, and distribution), best practices, and industry trends on a global scale.
• Knowledge of supply chain management systems & Tools (MES, ERP, …)