192 Process Documentation jobs in Singapore
Documentation Process Transformation Expert
Posted today
Job Viewed
Job Description
We are seeking a skilled Process Improvement Leader to drive documentation process improvement projects and transform end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience.
The successful candidate will be responsible for delivering strategic transformation and process improvement initiatives related to the end-to-end documentation management process, including document preparation, negotiation, execution & retention across Asia Pacific.
Key Responsibilities:
- Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
- Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
- Lead the multi-year implementation of Icertis contract lifecycle management product across functional teams in Asia Pacific in partnership with Product, Technology, Legal, Credit Risk and Banking teams.
- Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
- Demonstrate ownership in engaging with Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
- Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
- Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.
Required Skills and Qualifications:
- Bachelor's degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
- Sound understanding of credit/legal documentation and associated processes.
- Basic knowledge of ICertis Contract Lifecycle Management tool.
- Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
- Detail-oriented and highly organized, able to handle multiple competing priorities.
- Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
- Proven leadership skills.
- Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
- Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).
Preferred Skills and Qualifications:
- Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
- Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
- Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
- Experience in project management tools and methodologies is preferred.
Credit Documentation Process Improvement Manager
Posted today
Job Viewed
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
As a Process Improvement Manager within the Credit Documentation team, you will be responsible for the delivery of strategic transformation and process improvement initiatives related to the end-to-end documentation management process – document preparation, negotiation, execution & retention across Asia Pacific.
Job Responsibilities:
• Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
• Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
• Lead the multi-year implementation of Icertis contract lifecycle management product across the functional teams in Asia Pacific in partnership with the Product, Technology, Legal, Credit Risk and Banking teams.
• Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
• Demonstrate ownership in engaging with WLS Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
• Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
• Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.
Required qualifications, capabilities and skills
• Bachelor's degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
• Sound understanding of credit/legal documentation and associated processes.
• Basic knowledge of ICertis Contract Lifecyle Management tool.
• Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
• Detail-oriented and highly organized, able to handle multiple competing priorities.
• Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
• Proven leadership skills.
• Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
• Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).
Preferred qualifications, capabilities, and skills
• Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
• Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
• Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
• Experience in project management tools and methodologies is preferred.
To apply for this position, please use the following URL:
Tell employers what skills you haveCoaching
Subject Matter Expert
Change Management
Process Improvement
Engaging with stakeholders
Priority setting
Culture Change
GMP
Artificial Intelligence
Visio
Root Cause Analysis
Achieving Results
Business Process Improvement
Trade Finance
Process Engineering
Project Management
Robotics
Team Player
Process Control
Credit Risk
Credit Documentation Process Improvement Manager - Vice President
Posted 13 days ago
Job Viewed
Job Description
Join to apply for the Credit Documentation Process Improvement Manager - Vice President role at JPMorganChase
Credit Documentation Process Improvement Manager - Vice PresidentJoin to apply for the Credit Documentation Process Improvement Manager - Vice President role at JPMorganChase
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
As a Process Improvement Manager within the Credit Documentation team, you will be responsible for the delivery of strategic transformation and process improvement initiatives related to the end-to-end documentation management process – document preparation, negotiation, execution & retention across Asia Pacific.
Job Responsibilities
- Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
- Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
- Lead the multi-year implementation of Icertis contract lifecycle management product across the functional teams in Asia Pacific in partnership with the Product, Technology, Legal, Credit Risk and Banking teams.
- Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
- Demonstrate ownership in engaging with WLS Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
- Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
- Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.
- Bachelor’s degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
- Sound understanding of credit/legal documentation and associated processes.
- Basic knowledge of ICertis Contract Lifecyle Management tool.
- Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
- Detail-oriented and highly organized, able to handle multiple competing priorities.
- Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
- Proven leadership skills.
- Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
- Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).
- Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
- Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
- Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
- Experience in project management tools and methodologies is preferred.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
Referrals increase your chances of interviewing at JPMorganChase by 2x
Get notified about new Process Improvement Manager jobs in Singapore .
Strategy and Operations Senior Manager, APAC Manager/Senior Manager, Business Consulting - Supply Chain Analytics and Business Process expert Process Improvement and Transformation Manager (2 year contract) Asst Director/ Sr Manager, Operations (Eye) Manager /Sr Manager / Asst Director, Operations (Surgery) Customer Support Operations Program Manager TikTok Shop - Global Compensation Solution Program Manager Manager / Senior Manager - Audit and Process Improvement (Compliance), Biomedical Data Hub Manager/ Sr Asst Manager, Inpatient Operations Compliance Program Manager (JAPAC Safety Compliance) Senior Staff, Technical Program Manager (eCommerce Engineering) VP, Problem & Knowledge Management Lead, SRE & Governance, Group Technology New Product Introduction (NPI), Program Manager TikTok Shop - Automation Prompt Engineering Program Manager T&T Senior Manager / Director - Operations, Industry & Domain Solutions (Insurance) - SG Automation Prompt Engineering Program Manager Graduate (TikTok Shop) - 2026 Start (BS/MS)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCredit Documentation Process Improvement Manager - Vice President
Posted today
Job Viewed
Job Description
Credit Documentation Process Improvement Manager - Vice President
Join to apply for the Credit Documentation Process Improvement Manager - Vice President role at JPMorganChase
Credit Documentation Process Improvement Manager - Vice President
Join to apply for the Credit Documentation Process Improvement Manager - Vice President role at JPMorganChase
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
As a Process Improvement Manager within the Credit Documentation team, you will be responsible for the delivery of strategic transformation and process improvement initiatives related to the end-to-end documentation management process – document preparation, negotiation, execution & retention across Asia Pacific.
Job Responsibilities
- Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
- Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
- Lead the multi-year implementation of Icertis contract lifecycle management product across the functional teams in Asia Pacific in partnership with the Product, Technology, Legal, Credit Risk and Banking teams.
- Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
- Demonstrate ownership in engaging with WLS Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
- Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
- Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.
- Bachelor’s degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
- Sound understanding of credit/legal documentation and associated processes.
- Basic knowledge of ICertis Contract Lifecyle Management tool.
- Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
- Detail-oriented and highly organized, able to handle multiple competing priorities.
- Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
- Proven leadership skills.
- Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
- Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).
- Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
- Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
- Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
- Experience in project management tools and methodologies is preferred.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About The Team
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
Referrals increase your chances of interviewing at JPMorganChase by 2x
Get notified about new Process Improvement Manager jobs in Singapore .
Strategy and Operations Senior Manager, APAC
Manager/Senior Manager, Business Consulting - Supply Chain Analytics and Business Process expert
Process Improvement and Transformation Manager (2 year contract)
Asst Director/ Sr Manager, Operations (Eye)
Manager /Sr Manager / Asst Director, Operations (Surgery)
Customer Support Operations Program Manager
TikTok Shop - Global Compensation Solution Program Manager
Manager / Senior Manager - Audit and Process Improvement (Compliance), Biomedical Data Hub
Manager/ Sr Asst Manager, Inpatient Operations
Compliance Program Manager (JAPAC Safety Compliance)
Senior Staff, Technical Program Manager (eCommerce Engineering)
VP, Problem & Knowledge Management Lead, SRE & Governance, Group Technology
New Product Introduction (NPI), Program Manager
TikTok Shop - Automation Prompt Engineering Program Manager
T&T Senior Manager / Director - Operations, Industry & Domain Solutions (Insurance) - SG
Automation Prompt Engineering Program Manager Graduate (TikTok Shop) - 2026 Start (BS/MS)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrCredit Documentation Process Improvement Manager - Vice President
Posted 4 days ago
Job Viewed
Job Description
Are you familiar with legal documentation? Do you have the passion in driving documentation process improvement projects and transforming end-to-end credit documentation lifecycle to improve operational efficiencies and enhance client experience? If you're interested in working in an environment where you can aspire to be the best, constantly strive for continuous improvements and be part of a great team and winning culture, then explore this opportunity at J.P. Morgan. The team is dedicated to providing a superior client experience while maintaining a strong risk and control framework locally, in partnership with regional and global teams to deliver consistency across the firm.
As a Process Improvement Manager within the Credit Documentation team, you will be responsible for the delivery of strategic transformation and process improvement initiatives related to the end-to-end documentation management process – document preparation, negotiation, execution & retention across Asia Pacific.
Job Responsibilities:
• Drive process improvement by mapping end-to-end documentation process, scope problems, conducting root cause analysis to determine potential variables causing the issue, formulate actionable recommendations, design solutions, and quantify operational benefits.
• Drive creation and alignment of target state documentation management process vision and roadmap, including impact assessments, change management and communication plans.
• Lead the multi-year implementation of Icertis contract lifecycle management product across the functional teams in Asia Pacific in partnership with the Product, Technology, Legal, Credit Risk and Banking teams.
• Lead and execute the Continuous Improvement (CI) Program for all documentation management process improvement initiatives & the Post Implementation Review (PIR) Program in evaluating the effectiveness of implemented solutions over time, identify and propose recommendations for strategic transformations.
• Demonstrate ownership in engaging with WLS Senior Leadership and managing partnerships with various key business partners such as Product, Technology, Banker, Credit Risk, Legal and Controls to drive transformation initiatives related to documentation management process.
• Develop content to provide periodic updates to senior management & business partners regarding project milestones and recommendations to facilitate decision-making.
• Assist in implementing a culture of continuous process improvement through coaching and mentoring individuals and teams in the practical application of process improvement tools to enable project execution and drive culture change.
Required qualifications, capabilities and skills
• Bachelor’s degree with a minimum of 12 years of professional experience, including at least 7 years in financial services and 4 years of proven expertise in process improvement.
• Sound understanding of credit/legal documentation and associated processes.
• Basic knowledge of ICertis Contract Lifecyle Management tool.
• Creative thinker with strategic mindset, strong decision-making capabilities, and ability to structure and scope complex problems, apply a range of analytical tools, gain and synthesize findings and develop solution.
• Detail-oriented and highly organized, able to handle multiple competing priorities.
• Flexible and willing to accept changes in business priorities and challenges in a rapidly changing environment.
• Proven leadership skills.
• Strong presentation and communication skills (both oral and written), collaborates effectively across all levels of the organization and ability to lead and influence without having positional authority.
• Strong PC skills in Microsoft Suite (e.g. Word, Excel, PowerPoint, Visio, Project).
Preferred qualifications, capabilities, and skills
• Sound understanding of corporate lending and/or trade finance products, and credit/legal documentation and associated processes is preferred.
• Basic knowledge of Alteryx, Tableau, Robotics and other contract lifecycle management products is preferred.
• Basic knowledge of Artificial Intelligence and Large Language Model solutions is preferred.
• Experience in project management tools and methodologies is preferred.
To apply for this position, please use the following URL:
Business Process
Posted today
Job Viewed
Job Description
Employment Type: 6 Months Contract
Location: International Plaza, 10 Anson Road (Work from office)
About the RoleWe are seeking a dynamic and resourceful Business Process & Automation Specialist to streamline and enhance the operational workflows of our Human Resources operations segment for external staff outsourced to client companys You will work closely with our operations, recruitment, and development teams to analyze existing manual processes, implement automations, assist in the integration of internal systems, and support digital transformation initiatives across the business.
Key ResponsibilitiesBusiness Process Review & Redesign
- Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
- Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
- Redesign and document optimized processes using SOPs, flowcharts, or process maps
- Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
- Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism
- Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
- Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
- Support the setup, customization, and onboarding of newly acquired software such as:
Invoicing & billing systems
Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)
- Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
- Offer technical guidance or testing support on ongoing digitalization initiatives
- Liaise with internal teams to gather automation needs and improvement feedback
- Provide basic training and documentation for tools and processes deployed
- Maintain technical documentation for scripts, workflows, and process changes
- Monitor automated systems for errors or performance issues and update scripts/workflows as needed
- Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
- Proficiency in Python scripting, Excel macros, or similar automation tools
- Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
- Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
- Strong problem-solving skills and attention to detail
- Good communication and ability to work cross-functionally
- Prior experience in contract staffing / Manpower outsourcing operations & processes
- Familiarity with Infotech HRMS and Ceipal ATS
- Understanding of website design tools, content management systems (CMS), or APIs
- Experience supporting IT rollouts or cross-departmental digital initiatives
About us:
D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.
Digital Transformation
Outlook
Zapier
Process Automation
Change Management
Payroll time sheet
Business Process Reengineering
System Integration
Scripting
Invoicing
Business Process Mapping
Payroll
Stakeholder Engagement
Robotic Process Automation
SharePoint
Applicant Tracking Systems
Python
Human Resource
Business Process
Automated Processes
Business Process
Posted today
Job Viewed
Job Description
Employment Type: 6 Months Contract
Location: International Plaza, 10 Anson Road (Work from office)
About the RoleWe are seeking a dynamic and resourceful Business Process & Automation Specialist to streamline and enhance the operational workflows of our Human Resources operations segment for external staff outsourced to client companys You will work closely with our operations, recruitment, and development teams to analyze existing manual processes, implement automations, assist in the integration of internal systems, and support digital transformation initiatives across the business.
Key ResponsibilitiesBusiness Process Review & Redesign
- Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
- Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
- Redesign and document optimized processes using SOPs, flowcharts, or process maps
- Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
- Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism
- Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
- Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
- Support the setup, customization, and onboarding of newly acquired software such as:
Invoicing & billing systems
Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)
- Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
- Offer technical guidance or testing support on ongoing digitalization initiatives
- Liaise with internal teams to gather automation needs and improvement feedback
- Provide basic training and documentation for tools and processes deployed
- Maintain technical documentation for scripts, workflows, and process changes
- Monitor automated systems for errors or performance issues and update scripts/workflows as needed
- Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
- Proficiency in Python scripting, Excel macros, or similar automation tools
- Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
- Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
- Strong problem-solving skills and attention to detail
- Good communication and ability to work cross-functionally
- Prior experience in contract staffing / Manpower outsourcing operations & processes
- Familiarity with Infotech HRMS and Ceipal ATS
- Understanding of website design tools, content management systems (CMS), or APIs
- Experience supporting IT rollouts or cross-departmental digital initiatives
About us:
D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.
Digital Transformation
Outlook
Outsourcing
ATS
System Integration
Scripting
Invoicing
Payroll
Stakeholder Engagement
SharePoint
Python
Human Resource
Resource Management
Website Design
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About the latest Process documentation Jobs in Singapore !
Business Process Manager
Posted 13 days ago
Job Viewed
Job Description
At Carro, we’re seeking a Business Process Manager to lead cross-functional process improvement initiatives that drive operational efficiency and business impact. This role requires strong analytical thinking, stakeholder alignment, and a focus on scalable, data-backed solutions.
You’ll map workflows, identify inefficiencies, and integrate tools like GenAI to elevate how we operate across teams and markets. If you thrive at turning insights into action and enjoy working across functions to drive continuous improvement, this is the role for you.
What will you do:
- Analyze, design, implement, and monitor business processes to ensure they support Carro’s strategic objectives and operational needs.
- Identify inefficiencies and areas for improvement in existing workflows, using data-driven analysis and process mapping tools.
- Collaborate with team members across functions and business units to gather requirements, map current processes, and recommend enhancements.
- Lead and manage process improvement projects, including planning, budgeting, resource allocation, and team oversight.
- Monitor key performance indicators (KPIs) and metrics to track the effectiveness of process improvements and report on outcomes.
- Support the integration of GenAI tools to optimize business processes; these include prompt engineering-related tasks, i.e., design, test, and refine prompts used in ChatGPT to ensure they generate accurate, relevant, and contextually appropriate responses for various business applications.
- Train team members and employees on new processes, best practices, and process improvement techniques.
- Foster a culture of continuous improvement and innovation within the organization
What you will need:
- Experience: At least 5 years of experience in business process management or a related field, with a proven track record of leading process improvement initiatives.
- Technical Skills: Proficiency in programming languages such as Python, SQL.
- Business Acumen: Demonstrated ability to connect data insights with business strategy, with a focus on driving results.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights to non-technical stakeholders. 1
- Analytical Mindset: Strong problem-solving skills with a passion for data-driven decision-making.
- Team Player: Ability to work collaboratively in a fast-paced environment and manage multiple projects simultaneously.
About Carro
Carro has carved out a reputation as Southeast Asia’s largest online automotive marketplace. This tech unicorn is a people-centric business with over 4,000 employees in 7 countries who speak 9 languages. Working here, you’ll be part of a diverse, inclusive team that drives innovation and change, and find a place that supports your growth and development. Visit us at
Why work with Carro?
- Join the region’s largest online automotive marketplace with offices in 7 countries.
- Firsthand experience at reshaping the automotive industry using the latest technologies such as AI and machine learning
- Formal and informal learning and development programmes to support your growth and career progression.
- Comprehensive benefits including medical, insurance and wellbeing.
- Flexible working arrangements upon request.
- Learn from some of the most experienced mentors in the technology and automotive space.
- Meet and interact with colleagues from all around Asia.
- Pursue opportunities to work at departments in other countries and regions.
- Diverse and inclusive working environment with modern workspaces.
- Fun and engaging employee events, initiatives, and celebrations.
Founded in 2015, Carro is Southeast Asia's largest online used car marketplace. By offering a trustworthy and transparent experience, Carro transforms the traditional way of buying and selling cars through proprietary pricing algorithms, AI-enabled capabilities, and innovative technological solutions.
Carro holds a strong presence in key markets across Asia Pacific, including Malaysia, Indonesia, and Thailand, and has recently expanded its reach to Japan and Taiwan. Headquartered in Singapore, the unicorn startup is supported by more than 4,500 employees across Asia-Pacific and has raised over US$1B in debt and equity from Temasek, Softbank Vision Fund and several other sovereign funds. For more information, please visit:
Seniority level- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Consulting, Strategy/Planning, and Analyst
- Industries Retail Motor Vehicles and Internet Marketplace Platforms
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#J-18808-LjbffrBusiness Process Manager
Posted 13 days ago
Job Viewed
Job Description
Job Summary:
As a Business Process Manager, you will be responsible for overseeing all business operations, ensuring accurate financial reporting, and providing financial insights to support the company's goals. Training will be provided.
Key Responsibilities:
- General business operations : Process general business operations and provide operational enhancements via establishing a governance that all core business documents are delivered in timely manner.
- Financial Reporting: Prepare and analyze monthly, quarterly, and annual financial statements and reports.
- Budgeting and Forecasting: Develop and manage annual budgets and forecasts, monitor performance against budgets, and recommend corrective actions.
- Financial Analysis: Conduct financial analysis to support business decisions, including cost-benefit analysis, profitability analysis, and variance analysis.
- Cash Flow Management: Oversee cash flow planning, ensure funds availability, and manage banking relationships.
- Compliance: Ensure compliance with financial regulations and standards, including tax filings and audits.
- Singapore GST Submission and Accrual: Coordinate the submission of Singapore GST returns and manage GST accruals accurately.
- Inventory Monitoring: Monitor inventory and manage the liquidation of cash advances.
- Financial Statements Knowledge: Possess a good understanding of Balance Sheet, Cash Flow statement, and Income statement, including their nature and basic logic.
Qualifications:
- Education: Bachelor’s degree in Finance, Accounting, or related field.
- Experience: Fresh Graudate to Maximum of 3 years of experience in financial management.
- Analytical Skills: Strong analytical and problem-solving skills, with attention to detail.
- Communication Skills: Good verbal and written communication skills, with the ability to present complex financial information clearly and concisely.
Business Process Architect
Posted 13 days ago
Job Viewed
Job Description
- As an SAP FICO - Business Process Architect/Senior Business Specialist at Colgate-Palmolive Company, you will play a crucial role in evaluating, designing, and implementing SAP solutions in the General accounting & reporting for Colgate subsidiaries. You will collaborate closely with the GSSO FI team, cross-functional teams, SSOs, CBS, and business users globally to ensure the smooth execution of critical business processes. Your expertise will be instrumental in owning the execution of various project activities and acting as an expert in global business processes within the function.In this role, you will be responsible for delivering day-to-day application support, including responding to emergencies on a 24x7 basis. Your responsibilities will also include managing and performing the design, configuration, and testing of SAP and other applications for projects, upgrades, implementations, and rollouts. Additionally, you will maintain system performance and reliability standards, enforce global governance, project steps, and documentation, and collaborate with business and technical teams for daily support incidents and project activities across different geographies.Your ability to capture requirements related to business problems and transform them into solution designs will be critical. You will need to independently connect with business stakeholders to understand requirements and recommend suitable solutions, craft functional specifications for developers for specific custom developments, and stay updated with the latest technological advancements in the world of SAP development and other technologies.To excel in this role, you should possess a Bachelor's Degree (Commerce graduates preferred), any post-graduate degree, CA, or ICWA/CMA. Strong oral and written communication skills, logical problem-solving abilities, flexibility, and adaptability to new technologies are essential qualifications. Knowledge in ABAP debugging and Report Painter, experience in S/4 Hana Account based PA, Material Ledger, and strong core process knowledge about the manufacturing/consumer-based industry are preferred qualifications. Exposure to Bank Accounting & Communication Management, Cash Management, Treasury & Risk management, Hedge Management, In-House cash, and domain experience of working in a manufacturing organization will be advantageous.At Colgate-Palmolive, we are committed to fostering an inclusive environment where every individual feels a true sense of belonging. We value diversity and are dedicated to ensuring that each person can be their authentic self, is treated with respect, and is empowered to contribute meaningfully to our business. Join us in reimagining a healthier future for people, their pets, and our planet.Colgate-Palmolive is an Equal Opportunity Employer. Reasonable accommodation during the application process is available for persons with disabilities. If you require accommodation, please complete the request form provided.,
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ABAP debugging, S4 Hana, General accounting reporting, Manufacturing industry knowledge, Problemsolving skills
Analytical skills, MCom, SAP FI, SAP CO, FSCM, Funds Management, Product costing, COPA, GL, AR, AP, Reporting, ML, Profitability analysis, Settlement, MM, SD, PP, PS, Solution focused, User exits, BAPI, LSMW, BDC, Functional specifications, Issue Resolution, SLA, Interpersonal skills, Business Travel,Customer centric skills, Result driven approach, Collaborative skills, CAICWA, MBA, S4Hana, Assets, Month end closing activities, Validations, Substitutions, Overheads Cost Controlling, Product cost planning, Cost object controlling, Actual costing, COPA Planning, Integration between FICO , other core modules, Finance Domain experience, Leadership experience, SAP Certification, Business process understanding, SAP Best practices, Building blocks, Design , configure business scenarios, LTMC, Coordination with technical team
AP, AR, Asset Accounting, Cost Center Accounting, Internal Orders, COPA, Group Reporting, Treasury, MM, SD, PP, PS modules, Blueprinting, Configuration, Testing, Deployment, Finance transformation, Innovation, Process optimization, Mentoring, Documentation,S4HANA Finance, Universal Journal, New Asset Accounting, Central Finance, Compliance standards
Product Costing, Cost Center Accounting, Project Management, Analytical Skills,S4 Hana, Profit Center Accounting, Internal Order Management, SAP New GL, SPL Accounting, Global Deployments, SAP Master Data Setup, Verbal , Written Communication, ProblemSolving Skills, Conceptual Skills
ABAP debugging, S4 Hana, General accounting reporting, Manufacturing industry knowledge, Problemsolving skills
Analytical skills, MCom, SAP FI, SAP CO, FSCM, Funds Management, Product costing, COPA, GL, AR, AP, Reporting, ML, Profitability analysis, Settlement, MM, SD, PP, PS, Solution focused, User exits, BAPI, LSMW, BDC, Functional specifications, Issue Resolution, SLA, Interpersonal skills, Business Travel,Customer centric skills, Result driven approach, Collaborative skills, CAICWA, MBA, S4Hana, Assets, Month end closing activities, Validations, Substitutions, Overheads Cost Controlling, Product cost planning, Cost object controlling, Actual costing, COPA Planning, Integration between FICO , other core modules, Finance Domain experience, Leadership experience, SAP Certification, Business process understanding, SAP Best practices, Building blocks, Design , configure business scenarios, LTMC, Coordination with technical team
AP, AR, Asset Accounting, Cost Center Accounting, Internal Orders, COPA, Group Reporting, Treasury, MM, SD, PP, PS modules, Blueprinting, Configuration, Testing, Deployment, Finance transformation, Innovation, Process optimization, Mentoring, Documentation,S4HANA Finance, Universal Journal, New Asset Accounting, Central Finance, Compliance standards
Product Costing, Cost Center Accounting, Project Management, Analytical Skills,S4 Hana, Profit Center Accounting, Internal Order Management, SAP New GL, SPL Accounting, Global Deployments, SAP Master Data Setup, Verbal , Written Communication, ProblemSolving Skills, Conceptual Skills
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