196 Process Analysis jobs in Singapore

UAT Test Manager

This is a key leadership role responsible for planning, coordinating and executing User Acceptance Testing (UAT) to ensure that software applications meet business requirements.

• Develop and manage the overall UAT strategy, scope, and approach. Collaborate with stakeholders to define UAT entry and exit criteria.
• Liaise with business users, IT teams, and vendors to ensure alignment on UAT objectives. Facilitate kick-off meetings, daily stand-ups, and defect triage sessions.
• Review and validate test scenarios and test cases prepared by business users. Ensure traceability of test cases to business requirements.
• Monitor test execution progress and ensure timely completion of test cycles. Track and manage defects, ensuring resolution and retesting.
• Ensure that the solution meets business expectations and is fit for purpose. Validate that all critical business processes are tested and approved.

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Minimum 5 years of experience in software testing, with at least 2 years in UAT coordination or management.
• Strong understanding of SDLC, Agile, and Waterfall methodologies.
• Experience with test management tools.
• Excellent communication, organizational, and stakeholder management skills.
• Ability to work independently and manage multiple priorities under tight deadlines.

Key Skills: Quality Assurance, Agile, SDLC, Test Cases, Strategy, JIRA, Software Testing, Case Management, Stakeholder Management, Test Execution, Business Requirements.

Evaluate clients' current business processes to identify areas for improvement and provide tailored solutions.

• Analyze clients' business needs and develop functional design specifications aligned with new requirements.
• Collaborate with clients to gather user requirements and ensure seamless system integration.
• Configure and document SAP Business One systems, including unit testing scripts and user-acceptance testing.
• Deliver post-live support and conduct end-user training sessions.
• Foster strong relationships with clients through regular communication and collaboration.

• Bachelor's degree in Information Technology or related field.
• A minimum of 2 years' experience as a SAP Business One Consultant in a consulting environment.
• Excellent proficiency in Japanese fluency in business and technical communications essential.
• Strong interpersonal skills with the ability to manage multiple stakeholders effectively.
• Positive attitude and self-motivation with a proven track record of success.

• In-depth knowledge of Static Data, Workflows, Scheduled Tasks, Confirmations, Settlements, Messages / Swift messages, Positions, Accounting, Corporate actions, Filters, Reporting Framework, and Reconciliation features.
• Understanding of financial assets (repos, bonds, SLB, issuances) and trade lifecycle.
• Experience with regulatory reporting HRF, NORIA, and MMSR.
• Hands-on experience in implementation projects.
• Agile project management methodologies.
• Expertise in implementing NR scenarios.

We are seeking an experienced Business Analyst to support in-house applications within our IT Applications team. The successful candidate will be responsible for gathering requirements, performing gap analysis, and preparing documentation.

The ideal candidate will have a postgraduate degree in Business Administration, Business Analytics, Information Technology, or Computer Science, with at least 5 years of experience in a Business Analyst role delivering and supporting IT applications.

• Postgraduate degree in Business Administration, Business Analytics, Information Technology, or Computer Science.
• 5 years of experience in a Business Analyst role delivering and supporting IT applications.
• Experience in gathering requirements, performing gap analysis, and preparing documentation.
• Demonstrated understanding of business needs with a strong interest in business process analysis and re-engineering.
• Foundational knowledge of SQL including the ability to write and understand queries.
• Exceptional verbal and written communication skills for effective collaboration with stakeholders.
• Strong problem-solving abilities and capacity to develop innovative solutions.

The Business Analyst will work closely with business users and product owners to gather business requirements, translate business needs into functional and technical specifications, and facilitate the tracking and reporting of project progress issues and risks.

This is a fantastic opportunity to leverage your analytical skills and expertise to drive business value and innovation.

We are seeking an experienced Business Analyst to join our team. The successful candidate will be responsible for analyzing and evaluating existing business processes and challenges.

The ideal candidate will have a strong understanding of business process improvement and project management principles, with the ability to communicate effectively with stakeholders.

In this role, you will develop, standardize, and optimize business processes to improve productivity, efficiency, quality, costs, and time management.

You will also manage and support billing system projects, including project implementation, post-implementation, system stabilization, and monitoring phases.

As a technical support specialist, you will provide guidance to end-users during system transition and offer ad-hoc support for operational functions such as billing operations, collection, and refund.

To be successful in this role, you will need:

• Bachelor's degree in Computer Science, Information Systems, Business, or related fields.
• 2-3 years of relevant working experience in the energy or utilities industry (fresh graduates welcome to apply).
• In-depth knowledge and experience in business process improvement and project management and implementation preferred.

This is an exciting opportunity to work with us and make a meaningful contribution to our organization.

Key Skills & Qualifications:

• High proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Dynamics), Power BI, process mapping, and analysis tools.
• Excel and VBA: proficient in Excel functions such as LOOKUP, Pivot Tables, and Power Query; experience with VBA scripting a plus.
• SQL and Relational Databases: understanding of database design (MSSQL) with the ability to write SQL queries.
• Data Cleaning and Transformation: ability to preprocess, clean, and transform raw data.

For interested candidates, please send your updated resume to us.

Contact Information:

Angela Teh Ling Wei
CEI No.R1104464
EA License No. 99C4599

We are seeking a highly skilled Business Process Enhancer to join our team. As a key member of our organization, you will be responsible for analyzing and improving existing business processes to increase efficiency and effectiveness.

The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate effectively with stakeholders. If you have experience in business analysis, process improvement, and stakeholder management, we encourage you to apply for this exciting opportunity.

• Analyze and Enhance Existing Processes: Collaborate with cross-functional teams to identify areas for improvement and implement changes that drive business value.
• Capture and Define Business Requirements: Work closely with stakeholders to understand their needs and develop solutions that meet those requirements.
• Design and Implement Solutions: Utilize your technical expertise to design and implement systems, processes, and tools that address business needs.
• Perform Data Analysis: Gather and analyze data to support informed decision-making and identify trends that optimize business operations.

• Educational Background: Diploma or degree in Business Administration, Supply Chain Management, or a relevant field.
• Experience: At least 2 years of experience as a Business Analyst or equivalent, with prior knowledge of implementing ERP software and experience with project management.

Job Opportunity: Digital Transformation Lead

• Develop and implement process reengineering and improvement initiatives to drive business growth.
• Collaborate with cross-functional teams to integrate process changes and define their impact.
• Design and develop business operation cases to optimize processes and technologies.
• Lead organizational change initiatives to ensure smooth adoption of new processes and technologies, including training and support.
• Manage project documentation and Search Engine Optimisation (SEO) to enhance online presence.

Key Responsibilities:

• Process reengineering and improvement
• Integration with cross-functional teams
• Business operation case development
• Organizational change leadership
• Project documentation management
• SEO optimization

• Minimum degree in IT or related field
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong analytical and problem-solving skills
• Proficiency in Microsoft Office and Excel

• Up to $4500 salary
• 1 year contract (renewable)
• Immediate start possible

Interested applicants should submit their expected salary, last drawn salary, and starting date for consideration.

Employment Type: 6 Months Contract

Location: International Plaza, 10 Anson Road (Work from office)

We are seeking a dynamic and resourceful Business Process & Automation Specialist to streamline and enhance the operational workflows of our Human Resources operations segment for external staff outsourced to client companys You will work closely with our operations, recruitment, and development teams to analyze existing manual processes, implement automations, assist in the integration of internal systems, and support digital transformation initiatives across the business.

• Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
• Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
• Redesign and document optimized processes using SOPs, flowcharts, or process maps

• Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
• Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism

• Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
• Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
• Support the setup, customization, and onboarding of newly acquired software such as:
  
  Invoicing & billing systems
  
  Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)

• Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
• Offer technical guidance or testing support on ongoing digitalization initiatives

• Liaise with internal teams to gather automation needs and improvement feedback
• Provide basic training and documentation for tools and processes deployed

• Maintain technical documentation for scripts, workflows, and process changes
• Monitor automated systems for errors or performance issues and update scripts/workflows as needed

• Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
• Proficiency in Python scripting, Excel macros, or similar automation tools
• Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
• Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
• Strong problem-solving skills and attention to detail
• Good communication and ability to work cross-functionally

• Prior experience in contract staffing / Manpower outsourcing operations & processes
• Familiarity with Infotech HRMS and Ceipal ATS
• Understanding of website design tools, content management systems (CMS), or APIs
• Experience supporting IT rollouts or cross-departmental digital initiatives

About us:

D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.

Employment Type: 6 Months Contract

Location: International Plaza, 10 Anson Road (Work from office)

We are seeking a dynamic and resourceful Business Process & Automation Specialist to streamline and enhance the operational workflows of our Human Resources operations segment for external staff outsourced to client companys You will work closely with our operations, recruitment, and development teams to analyze existing manual processes, implement automations, assist in the integration of internal systems, and support digital transformation initiatives across the business.

• Analyze workflows across recruitment, onboarding, payroll, billing, compliance, and client servicing
• Identify bottlenecks, inefficiencies, and opportunities for digitalization and automation
• Redesign and document optimized processes using SOPs, flowcharts, or process maps

• Automate manual HR or operations processes such as timesheet collection, data entry, and reporting using Python, Excel macros, or other scripting tools
• Build low-code/no-code automation workflows using Zapier, Power Automate, or RPA tools like UiPath or Blue Prism

• Understand current use of Infotech (HRMS/Payroll) and Ceipal (ATS) and align them with business processes
• Work with internal teams or vendors to integrate systems, improve reporting, and eliminate data silos
• Support the setup, customization, and onboarding of newly acquired software such as:
  
  Invoicing & billing systems
  
  Microsoft 365 Suite, including SharePoint, OneDrive, and Outlook (Email domain setup)

• Collaborate with in-house developers or marketing teams on digital projects (e.g., website design enhancements, client portals)
• Offer technical guidance or testing support on ongoing digitalization initiatives

• Liaise with internal teams to gather automation needs and improvement feedback
• Provide basic training and documentation for tools and processes deployed

• Maintain technical documentation for scripts, workflows, and process changes
• Monitor automated systems for errors or performance issues and update scripts/workflows as needed

• Hands-on experience in business process improvement and automation, preferably in the staffing, HR, or professional services sector
• Proficiency in Python scripting, Excel macros, or similar automation tools
• Familiar with Zapier, Power Automate, or RPA platforms (e.g., UiPath, Blue Prism)
• Experience with system setup and integration, especially in Microsoft 365, HRMS (Human Resource Management Systems), ATS, or billing platforms
• Strong problem-solving skills and attention to detail
• Good communication and ability to work cross-functionally

• Prior experience in contract staffing / Manpower outsourcing operations & processes
• Familiarity with Infotech HRMS and Ceipal ATS
• Understanding of website design tools, content management systems (CMS), or APIs
• Experience supporting IT rollouts or cross-departmental digital initiatives

About us:

D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.