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OceanX is a nonprofit working to unlock the ocean’s sustainable potential. Through a dual focus on science and education, we’re building a new paradigm where humanity and the ocean mutually thrive. Our approach is fueled by exploration, leveraging advanced research, multimedia educational programs, cross-sector partnerships, and advanced technology to help transform how people understand and value the ocean. Our work strives to fortify biodiversity and increase the sustainable use of ocean resources to help ensure the ocean remains a foundation for human wellbeing and potential. OceanX is a nonprofit operating program of Dalio Philanthropies.

OceanX is seeking a Business Operations Associate to drive the design, execution, and continuous improvement of processes that advance key initiatives across the organization. This role blends strategic, operational, financial, and analytical responsibilities - including process development, partner engagement, and cross-functional collaboration to support enterprise priorities and deliver measurable impact.

As a core member of the Business Operations team, this position will work closely with both internal leaders and external partners to strengthen operations and enable company-wide goals. It is ideal for a detail-oriented, adaptable, and collaborative professional eager to contribute to high-impact projects and organizational success.

OceanX is an entrepreneurial environment which values team players who can manage priorities and workstreams simultaneously. To thrive and succeed within our unique culture and work environment, youmust demonstrate humility, innate curiosity, and openness to new ideas/approaches. You also must be hard working, composed and goal oriented. All employees are expected to be honest, excited aboutproviding and receiving objective feedback, constantly striving for self-improvement, and committed tothe pursuit of excellence.

Position Location:

Duties and Responsibilities:

• Support the design, refinement, and execution of initiatives and operational processes that advance OceanX’s strategic goals and impact
• Serve as an internal consultant across departments - including science, media, education, missions, and marketing by providing project-based support and operational guidance
• Develop high-quality business deliverables, presentations, and analysis using tools such as PowerPoint and Excel, supporting workstreams across OceanX’s New York and Singapore offices
• Lead and contribute to strategic projects focused on improving operational efficiency, including project planning, prioritization, status tracking, and escalation management
• Support shared services execution across HR, Finance, Legal, and Technology, helping streamline processes and drive cross-functional alignment
• Build and maintain financial reports, models, and analytics to inform strategic decision-making and performance tracking
• Produce enterprise and departmental reporting, including ad hoc analysis, for OceanX leadership, partner organizations, and Dalio Family Office stakeholders
• Prepare clear, compelling presentations to support strategic discussions with executive leadership, partners, and external collaborators
• Leverage AI tools (e.g., ChatGPT, Claude, Perplexity) to enhance research, drafting, summarization, and workflow automation
• Design and implement AI-enabled workflows to improve productivity, reduce redundancy, and ensure operational consistency
• Operate in alignment with OceanX cultural values, including transparency, direct feedback, structured thinking, and continuous improvement

Qualifications:

• Professional Experience:
  • A Bachelor's degree in Business, Finance, Economics, Data Analytics, or related field
  • 3+ years of experience in consulting, project management, analytics, or strategic planning
  • Proven ability to independently lead projects from concept to execution, with strong attention to detail and follow-through
  • Proficient in data analysis, reporting, and visualization, with strong presentation skills
  • Advanced Excel skills, including modeling and experience working with large datasets
  • Effective communicator with strong written and verbal skills across a range of internal and external audiences
  • Experience using AI tools (e.g., ChatGPT, Claude) to improve efficiency, workflows, and decision-making
  • Demonstrated initiative and ability to manage multiple projects while working collaboratively across teams
  • Experience with Jira, Smartsheet, Notion, Monday.com and/or similar platforms is a plus
  • Experience with databases such as SQL and data visualization tools is a plus
  • Comfortable working in a fast-paced, evolving environment and navigating ambiguity with a solutions-oriented mindset
  • Willingness to work flexible hours, including early mornings or late evenings, to support cross-time zone collaboration
  • Adaptable to varying workloads, balancing periods of focused execution with lighter operational phases
• Personal Attributes:
  • Determined, resourceful and practical. An independent, self-starter, with a “roll up your sleeves” attitude and strong work ethic
  • Agility, with a track record of getting things done
  • Organized, reliable, and meticulous
  • Ability to prioritize, meet tight deadlines, anticipate needs, and maintain high quality work
  • Strong interpersonal and communication skills (written and verbal)
  • Comfortable with ambiguity
  • Maintains high standards
  • Highly collaborative

Compensation and Benefits :

Compensation for the role includes a competitive salary dependent on years of experience, level of education obtained, as well as applicable skillset), and an excellent benefits package, including a comprehensive employer paid medical plan and CPF.

Please note that we do not provide immigration sponsorship for this position.

At the DFO, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. The DFO treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes and general treatment during employment, including on the basis of actual or perceived race, creed, color, religion, sex, age, sexual orientation, gender identity and/or expression, alienage or national origin, ancestry, citizenship status, marital status, veteran status, or disability.

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We are looking for a highly motivated and detail-oriented Business Operations Analyst to join our Operations team. In this vital role within our business, you will be instrumental in ensuring the smooth operation of our offline channels and managing partner relationships. Your responsibilities will cover a broad spectrum, including handling negotiations of operations expenses with external vendor, conducting data analysis, optimizing processes, and supporting senior management of business overviews or business development/investment from Operations perspective.

This position focuses on managing technical operations, facilitating effective communication with stakeholders, and enhancing business processes. You will collaborate closely with both internal and external partners, provide valuable insights for business improvement, and support key business initiatives.

ROLES & RESPONSIBILITIES

• Contribute to projects focusing on improving processes, governance structures, and performance management systems.
• Analyze data to support decision-making, identify trends, and provide solutions to issues faced within projects to the Senior Management.
• Contribute to the creation of reports and presentations that communicate project updates, findings, and recommendations and present to executive audiences.
• Execute on project components related to operations strategy development. Assist with market research, analysis, to provide necessary reports for Management's decisions.
• Provide data analysis sales reports to Operations Excellence Team to assist in sales strategies
• Be aware of store sales and KPI targets, as well as performance targets to accurately record, verify and compilation of sales related commission / incentives / push monies etc.
• Provide support in new stores opening and closing, new products launches and events.
• To act as a liaison to co-manage Brand Ambassadors not limited to rostering consolidation & sales data sharing to Agencies. Maintaining of positive relationship with external vendors & agencies.
• Identify improvement opportunities and communicate suggestions to management to drive operational & cost efficiency.
• Responsible for managing relationships with external vendors and suppliers, ensuring that they meet contractual obligations and quality standards.
• To work with other internal stakeholders and legal department to ensure contractual obligations are met to the best interest of the Organization.
• • Reviewing existing processes, identifying inefficiencies and suggesting improvements to manage and optimize company's processes.
• Responsible to take charge of all operational permit clearance and renewal for smooth operations including airport passes.
• Ensure administrative matters not limited to invoices & payments are made before deadlines.
• Collaborate productively and respectfully with team members & internal stakeholders.
• Adhere to company retail standards, operation procedure, customs compliance and related policy.
• • Any other ad-hoc assignments assigned by Managers to meet the organization & business needs.

Requirements

• Diploma / Degree in relevant discipline
• 2-3 years related business analyst experience from FMCG Retail / Travel Retail industry
• Competent in Microsoft Office Suites and proficiency in Excel (Formula, Pivot Table, Power Pivot, Data Management, Powerpoint for presentation and Power BI for Data presentation (not mandatory but a bonus).
• Must have the ability to be able to create reporting template from scratch with formulas.
• Adaptability is paramount. Requires an innate ability to navigate & take on new situations and challenges with agility & accuracy.

Job Summary

Provide timely and effective support to the Business Operations team.

General responsibilities

• Support superior in managing day-to-day operational task.
• Update and prepare regular reporting of the service complaint management.
• Coordinate with other key functions in the organization to gather and verify all necessary information.
• Follow established guidelines or checklists to answer routine internal inquiries.
• Recommend possible improvements or process enhancements within the area of responsibility.
• Make simple calculations to accurately compile and report statistics.
• Work closely with internal departments to gather and verify information.
• Collaborate with DKSH IT, Client, and Operations teams for service solutions.
• Ensure billing is carried out accurately and timely.
• Ensure SOP is updated timely and proper training and documentation is sign off and filed.

Experience and Education

• Good communication and interpersonal skills
• Strong analytical thinking with a keen eye for detail
• Diploma / Degree in Business Administration, or equivalent
• Minimum two years' experience in similar role

Role Summary:

We are looking for a Business Operations Manager to help improve the way our business runs across several core operational units. This is a cross-functional, problem-solving role focused on identifying inefficiencies, implementing improvements, and supporting long-term scalability.

This role sits outside day-to-day execution. Instead, you'll work closely with senior leadership to observe processes, surface bottlenecks, and lead improvement projects that strengthen visibility, control, and productivity across the business.

If you're someone who thinks clearly, spots weak points in systems, and enjoys quietly making things better — this role was made for you.

Key Responsibilities:

Operational Improvements & Systems Thinking

• Observe workflows across departments and identify areas for improvement
• Propose, design, and implement changes that improve efficiency, control, or scalability
• Work on both process (workflow/SOP) and tooling (forms, systems, reporting) improvements

Visibility & Data Support

• Help define what good performance looks like, and how to track it
• Build simple tools or work with internal teams to improve visibility and reporting
• Spot trends, issues, or inconsistencies and follow through on resolution

Cross-Functional Collaboration

• Work closely with department managers to understand friction points
• Ensure improvement projects are implemented smoothly and consistently
• Build relationships and influence without formal authority

CEO / Leadership Support

• Act as a thought partner and project driver for the CEO and senior team
• Take high-level ideas and turn them into actionable, grounded execution
• Provide progress updates, insights, and reflections to leadership regularly

Growth Potential:

• This is a high-visibility role with potential to grow into a senior operations or strategy position, depending on performance and business needs.

• Problem Identification & Analysis: Analyze company systems, processes, and performance data to pinpoint weaknesses and challenges.
• Strategic Planning: Develop comprehensive business plans, strategies, and roadmaps to help clients achieve their goals.
• Solution Development: Create innovative and tailored solutions for specific business problems, often leveraging industry-specific knowledge.
• Implementation & Management: Lead and manage the execution of recommended strategies, ensuring they are implemented effectively and on schedule.
• Data Analysis & Reporting: Gather and analyze business data to inform recommendations and measure the effectiveness of implemented strategies.
• Client Interaction: Conduct interviews, hold meetings with clients, and build strong relationships to understand their needs and provide expert advice.
• Education & Coaching: Educate clients and their staff on new strategies, processes, or technology to ensure successful adoption.
• Salary: $3300 - $4000
• Mon to Sat, 9am to 6pm

Interested, please email full CV to

Vel Heng Jee Ting (R

Jobs Alley Pte Ltd (21C0599)

A Business Operations Manager oversees the daily operations of an organization to ensure efficiency, productivity, and alignment with strategic goals. The role bridges management, staff, and stakeholders, focusing on operational excellence, compliance, and growth.

Key Responsibilities

Operational Management

• Oversee daily business operations to ensure smooth functioning.

• Develop and implement standard operating procedures (SOPs).

• Monitor workflows and identify areas for process improvement.

Strategic Planning & Execution

• Work closely with senior management to support business strategy.

• Translate strategic goals into actionable operational plans.

• Track KPIs and prepare regular reports for management.

Financial & Resource Management

• Assist in budgeting, forecasting, and cost control.

• Manage resource allocation to optimize productivity.

• Evaluate financial performance and recommend improvements.

People & Team Management

• Supervise and support staff to ensure high performance.

• Coordinate cross-departmental collaboration.

• Provide training and guidance to enhance staff capabilities.

Business Development Support

• Assist in identifying new business opportunities and partnerships overseas.

• Support client and stakeholder engagement.

• Oversee contracts, agreements, and service-level compliance.

Compliance & Risk Management

• Ensure adherence to legal, regulatory, and company policies.

• Identify potential risks and develop mitigation strategies.

• Maintain operational standards in line with industry practices.

Skills & Competencies

• Strong leadership and decision-making abilities.

• Excellent organizational and multitasking skills.

• Financial and analytical acumen.

• Problem-solving and critical-thinking capabilities.

• Strong communication and interpersonal skills.

• Proficiency in business software (ERP, CRM, MS Office, etc.).

Minimum Qualifications Education :

• Bachelor's degree in Business Administration, Management, Operations, Finance, or a related field.

Work Experience :

• Minimum 2 years of relevant experience in operations management, business administration, or a supervisory role.

• Proven track record of managing teams and improving business processes.

Skills & Competencies :

• Strong organizational and project management skills.

• Excellent leadership and people management abilities.

• Analytical and problem-solving skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and/or relevant business tools (ERP/CRM systems).

• Strong communication (written and verbal) in both English and Chinese Languages and interpersonal skills.

Other Requirements :

• Ability to work under pressure and handle multiple priorities.

• Knowledge of compliance, risk management, and business regulations.

• Travel frequently to China