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Customer Service Officer

Singapore, Singapore WGT Events & HR Group

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Job Description

  • Establish and strengthen connections with customers while performing and ensuring 100% inventory accuracy on the inventory management which includes cycle count.
  • Follow up closely with customers to resolve any inbound and outbound issues.
  • Make sure that order shipments are handled appropriately in accordance to clients' requests and company's guidelines.
  • Work with different team members to ensure prompt and efficient inventory movements.

Job Requirements:

  • Ability to lift heavy objects in a warehouse.
  • Minimum 1 year of customer service experience.
  • At least GCE O-Level.
  • Ability to work under pressure with little supervision and adapt to a tough, fast-paced atmosphere.

We regret that only shortlisted applicants will be notified.

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Customer Service Officer

Singapore, Singapore CREDIT EXCEL CAPITAL PTE. LTD.

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Job Description

Assist in performing documentation checks to ensure consistency and compliance

Engage with customers in person, via telecommunication, or email

Maintain accurate records and process loan applications efficiently

Ensure adherence to regulatory requirements in the moneylending industry

Work collaboratively with the team to achieve company objectives

Requirements:

Strong interpersonal and communication skills

Fluent in English (both spoken and written)

Numerate and meticulous in handling documentation

Basic proficiency in MS Office and Google services

Basic knowledge of computing

Diligent, responsible, and a strong team player

Interested candidates, please submit your application with your resume.

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Customer Service Executive

Singapore, Singapore Talentvis Singapore Pte Ltd

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Job Description

Salary : Up to $3,000/month
Working Hours : 10:00 AM – 7:00 PM (including weekends)
Location : Central

Job Responsibilities

️ Customer Service

  • Handle high volumes of enquiries via phone, social media, and online platforms

  • Respond to customer queries, feedback, and complaints professionally

  • Schedule customer appointments and assist with follow-ups

  • Work with internal teams to resolve escalated issues

  • Ensure high standards of service quality and customer satisfaction

  • Submit and reconcile daily reports

  • Share suggestions to improve the overall customer experience

E-Commerce Operations

  • Manage daily online orders with accuracy and attention to detail

  • Respond to customer emails and messages in a timely manner

  • Arrange product packing and coordinate with delivery vendors

  • Liaise with labs and retail outlets for stock and prescription updates

  • Ensure sales figures tally with daily transaction records

Requirements
  • Minimum Diploma in any field

  • At least 2 years of experience in customer service or e-commerce-related roles

  • Excellent written and verbal communication skills

  • Detail-oriented, patient, and able to multitask effectively

  • Comfortable working on weekends and public holidays


**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Edwin Kuang Weijie l EA Personnel No: R24122863

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CUSTOMER SERVICE OFFICER

Singapore, Singapore NEW PORT DUTY FREE PTE. LTD.

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Job Description

Job Description:

  • Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
  • Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
  • Provide professional service and advice to customers pertaining to products.
  • Preparation of quotation and send to customers by telephone, fax or email.
  • Follow-up on outstanding order and perform call-backs to customers if necessary.
  • Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
  • To liaise at all times with all team members and work as a team to achieve the sales targets.
  • Prepare proforma invoice for the accuracy of the orders.
  • Maintain Picking Order (OE) filling system according to Order Number (NPO Number) every morning.
  • Maintain signed Delivery Order (DO) filling system according to Order Number (NPO Number) every morning.
  • Maintain daily Delivery Schedule Report filling system.
  • Any other ad-hoc tasks and duties as assigned.

Job Requirements:

  • Minimum “O” / Diploma levels.
  • 1-2 years of experience in customer service-related roles.
  • Competence in PC skills (MC Microsoft Office)
  • Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
  • Good communication skills and able to take up pressure.
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Customer Service Executive

Singapore, Singapore Concept Math Tuition Centre Pte Ltd

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Job Description

The job scope for a Customer Service Executive at a Primary Math Education Centre includes a variety of administrative and customer-oriented responsibilities. Here's a breakdown of the key duties:

Primary Responsibilities:

  1. Customer Service & Relationship Management:

    • Handle enquiries from parents and students about the Concept Math programme and lessons.

    • Build and maintain strong relationships with students, parents, and other stakeholders.

  2. Administrative & Operational Support:

    • Perform basic bookkeeping/accounting tasks, including fee collection and ensuring accurate records .

    • Enrol new students and maintain an up-to-date student database .

    • Schedule classes and maintain the orderliness of the centre to ensure a safe and conducive learning environment.

  3. Student Management:

    • Address and manage requests related to class replacements or transfers .

    • Ensure accurate tracking and updating of student records and preferences.

  4. Resource Management:

    • Manage the inventory of teaching resources and office supplies .

    • Liaise with vendors to order supplies and coordinate necessary services.

  5. Administrative Tasks:

    • Prepare and print worksheets and other teaching materials.

    • Create and manage presentations , signage, and promotional materials such as slides, banners, TV content, and notices for bulletin boards and social media (Facebook).

  6. Support for Centre Head:

    • Manage appointments and schedules for the Centre Head .

  7. Other Ad-Hoc Duties:

    • Perform any other reasonable tasks or duties to support the smooth operation of the Centre.

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Customer Service Engineer

Singapore, Singapore Semiconductor Technologies & Instruments Pte Ltd

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Job Description

Responsibilities:

Assembly, setup and troubleshoot on semiconductor equipment

Perform onsite installation and commissioning

Perform machine upgrade and buyoff according to customer requirements

Provide technical support via calls and training to customers

Requirements:

Degree or Diploma in engineering

Minimum 2 years of relevant experience

Good knowledge of semiconductor machines and related processes

Good understanding of camera, lens and optical components

Ability to travel and work onsite at customer premises where required

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Customer Service Officer

Singapore, Singapore JOVIAL WELLNESS & AESTHETIC PTE. LTD.

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Job Description

Job Title: Receptionist / Customer Service Officer (Beauty Industry)
Location: Town
Employment Type: Full-Time / Part-Time
Reporting To: Salon Manager

Job Summary

We are seeking a well-groomed, customer-oriented Receptionist / Customer Service Officer to join our beauty team. You will be the first point of contact for clients and play a key role in delivering a pleasant and professional front-desk experience.

Key Responsibilities

  • Greet and attend to clients in a warm, welcoming manner
  • Answer phone calls, handle inquiries, and manage bookings via phone, WhatsApp, and salon booking software
  • Coordinate daily appointment schedules and walk-in clients
  • Provide accurate information about salon services and promotions
  • Handle payment transactions and issue receipts
  • Maintain the cleanliness and presentation of the front desk and waiting area
  • Manage client feedback and escalate issues to management when necessary
  • Support general administrative and sales tasks as required

Requirements

  • Prior experience in customer service or a receptionist role, preferably in the beauty or wellness industry
  • Pleasant appearance with good interpersonal and communication skills
  • Able to multitask and stay calm under pressure
  • Proficient in basic computer applications and POS systems
  • Fluent in English & Mandarin
  • Friendly, reliable, and a good team player

Working Hours

  • 6 working days per week (rotational rest day)
  • Must be able to work on weekends and public holidays
  • Operating hours: 10:00 AM – 8:00 PM

Salary and Benefits

  • Basic salary: $2,000 - $2,500
  • Commission / Incentives
  • Annual leave, medical leave, and other statutory benefits
  • Staff discounts on salon services and products
  • Training and career development opportunities
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Customer Service Officer

Singapore, Singapore ESR Real Estate Services Management

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Job Description

Responsibilities:

  • Manning of the officer tower reception counters and retail mall information counters – including basic operations of systems e.g. office turnstile, BI CRM
  • To assist and support shoppers’ needs and requests at the customer service counter
  • Ensure all CX related reports are accurately recorded – inventory, redemption transactions, shift reports, lost & found, enquiries log
  • Resolve receipt dispute issues by liaising with merchant and shoppers
  • Respond to Live Chat and online enquiries, including feedback related to general enquiries and Suntec+ points accreditation
  • Engage shoppers during counter visits on the Suntec+ loyalty program
  • Respond to in-bound casual leasing enquiries for atrium space through online platforms (KPI: Enquiry response time & responsiveness)
  • Follow up on leasing leads for pushcart and vending machines:
  • i) Secure booking of pushcarts and vending machines, subject to approval of merchandise category by Revenue team (KPI: Closing rate)
  • II) Site walk and inspection of vendor operations
  • Assist with tenant liaison for the following:
    i) Calls to tenants to promote lease of Space & Ad Sites (KPI: Call rate and leads churned)
    ii) Engagement with tenants for participation (promos, deals, physical activations) in upcoming campaigns
    iii) Engage and train tenants in Suntec+ onboarding, including basic program training.

Requirements:

  • Diploma in Marketing/Hospitality or its equivalent.
  • 2-4 years relevant experience infront line public facing experience eg shopping malls, hotel front line.
  • Able to commit weekends/Public Holidays.
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Customer Service Officer

Singapore, Singapore Culina (part of the COMO Group)

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Job Description

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in Major Supermarkets island-wide.

Job Responsibilities

  • Attend to customers’ orders through phone, fax, email and sales personnel
  • Process order by generating invoices, credit & debit notes and internet billings
  • Co-ordinate with warehouse admin staff and delivery drivers to ensure timely delivery to customers
  • Handle and manage customer enquiries and feedback

Requirements

  • GCE 'O' level, Diploma or equivalent
  • Alert, efficient, responsible, resourceful and service oriented
  • Good communication skills & good attitude
  • Able to work under pressure and with minimum supervision
  • 5 days work week (4 week days + 1 weekend / 5 week days)

Benefits

  • Up to 18 days Annual Leave
  • Group Medical & Hospitalization Insurance
  • Flexi Wellness Plan
  • Staff Card Discount Program
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Customer Service Executive

Singapore, Singapore ofi

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About Us

About Us

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real .

Product Information

Cocoa

We’re a super specialist in all things cocoa – beans, powders, butters and beyond. In fact, we are the number one

cocoa bean supplier globally with a leading presence in 10 key producing countries across Africa, Asia and South America. In our direct sourcing, our traceability from the farm to the factory allows us to drive sustainable practices across the cocoa supply chain.

Job Description

  • Provide customers with technical specifications, MSDS, certificates, and other relevant documentation
  • Coordinate customer questionnaires for supplier registration (OFI setup)
  • Facilitate customer registration in the SAP system
  • Review and manage customer purchase orders and call-offs
  • Create and maintain sales orders in SAP
  • Handle customer complaints and ensure timely resolution
  • Act as the primary liaison between customers and internal departments for order-related inquiries
  • Share vessel and shipment details with customers
  • Manage and process Special Request Forms (SRFs)
  • Maintain accurate filing of contracts and SRFs, and initiate contract creation as needed

Requirements

To be successful in the role, the incumbent should have the following qualities:

  • Bachelor’s degree in a Business-related discipline
  • Prior experience in a similar customer service or order management role is preferred
  • Familiarity with the industry is an advantage
  • Proficient in Microsoft Excel
  • Working knowledge of SAP is highly desirable
  • Understanding of CRM systems and their functionalities
  • Strong communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Patience and professionalism in handling challenging situations

ofi is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, nationality, disability, protected veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law.

Applicants are requested to complete all required steps in the application process including providing a resume/CV in order to be considered for open roles.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Contract
Job function
  • Job function Other
  • Industries Food and Beverage Services

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